Similar to other reviews, the company is unresponsive and "goes dark" after discussing work to be done. In my case it was four months when they finally reached back out; however, they didn't remember what we agreed upon. Avoid these guys if you are serious about getting tree work done. read more

Lam Tree has been our go-to for property mitigation for several years now. Their crews are efficient and the expertise can't be beat. They always leave the workspace cleaner than they found it as well. We just had a bunch of beetle-killed trees removed -- it was a huge job. They had it done and done right in a relatively short period of time for so much work. I'd recommend them anytime! read more

Called to talk to owners about an issue. Two weeks later..still no call. If they ever seem to care, even a little, and take the time to call me, maybe I will update this poor rating. But as of now I will never use them again and never recommend them. read more

I have hired Lam for a few jobs now and they always do an extremely good professional job. They removed a 60 foot tree from a very difficult place with tremendous skill and care. It was impressive to see their work and technique. They have also done work on a tree that is extremely important to our landscaping doing bracing work, spraying for beetles, and applying systemic pesticide and fertilizer. This took several trips and they always arrived at the scheduled time, did what was promised, and never left a mess. Scheduling can be tight with them, but I have no issue waiting a few days for the best in the business and Lam fits that bill. I give them my highest recommemdation read more

Never showed up to do the work. Contracted with LAM Tree Service to remove logs and slash. Waited for MONTHS. Called them three times asking when they could get the job done. No joy. They left me hanging and wasted my time. Hired Sanford and Son instead. Don't let LAM waste your time read more

I recently ordered two cords of firewood from Lam Tree Service in Evergreen, CO. We were shorted by more than 1/4 of a cord. My husband telephoned Lam's and the office person was exceptionally nice and helpful. We told her to have Lam's stop by and see the stacked firewood. They never did. Instead we received a nasty telephone call from Mike of Lam's stating they had been delivering firewood and there was no way they would have shorted us the amount stated. He was extremely accusatory, which I found extremely rude. We did measure the firewood before making the telephone call. We had just had Lam and another tree service give us a bid on taking down a couple of trees. We did not go with Lam, but with the other service. The other service had seen the unstacked wood on the ground and told me there was no way that was 2 cords of wood. Also, there were approximately 30 pieces of wood that were so narly and long there was no way they would fit in our wood stove. This was my first time using Lam Tree Service and will mostly certainly be my last. read more

I've been using Lam Tree Service for a couple of years now. Their work is professional and they leave the sight cleaner than they found it. Highly recommend them!! read more

Terrible customer service, rude and uncaring. Estimate very misleading, was billed for twice the amount I thought I was agreeing to. When I asked for a discount and/or extra time to pay for the additional amount I was treated rudely and charged even more for late fees and financing. What a disappointment. Too many other tree services available than to settle for this! read more

LAM tree did a beautiful job trimming the 5 Ponderosa Pines that surround our house. Prompt service on getting a quote, reasonable rates, and excellent job on the trees. They are also supportive members of the community. I was reminded to leave this review today because we were just at their shop for their Christmas tree food drive. read more

I have had Lam Tree do my christmas tree lighting on my big pine tree for several years and am very happy with the results. At my previous house the lights worked for several years! read more

We have been a customer of Lam Tree for over ten years. They have always provided excellent prompt service. We have used them primarily for pine beetle spraying and trimming. Customer satisfaction is their goal and they have been easy to work with. read more

My review is based on customer service alone. Ryan (owner) came out to provide me a bid for tree removal and was very nice and professional. We spent some time looking at a particular tree and decided not to include it in the bid but we would do some trimming. Two days later (Wednesday) I left a message for Lam that I would like to hire them but we needed the cost to add the tree we left out of the bid. No call back. On Friday I called and spoke with Caitlin, reiterated the information I left on the message two days prior but did not give her a hard time for no call back. I explained to her in detail the tree we needed to have included in the bid and she said she would speak with Ryan and call me back. No call back. The following Wednesday, a full week since my first message, I called them back. Spoke with Caitlin once again who said that she had just spoke with Ryan and that he would stop by to take a look at the tree. I said that was fine but that I did not want Ryan in my backyard by himself due to my dogs. Caitlin said she would let him know. Now, I still have not expressed my frustration that I have not received a phone call back twice and the fact that Caitlin was supposed to speak with Ryan days before she did. Ryan never came out. I called on Friday and tried to express my frustration and all Caitlin wanted to do was argue to when I had called the first time. Upon trying to get on their schedule I was told that I could not till I signed a contract and that I could not sign a contract till we knew how much the job would be, then she said well I guess we could add the cost later and I needed to provide her with what I had. When I asked what she meant she said the contract. It was all very confusing since I had not received a contract from them to send back. Then I was told that Lam will not even set a date till 48 hours prior to them being able to do the job. This was a new piece of information to me since Ryan and I spoke of his availability and there was nothing said to me about this appointment practice. This would not have ever worked for me as I require more notice then that. I asked to speak with Ryan since I did not trust that Caitlin was actually doing her job since she had forgotten many items and was not being combative with me. You would think as a business owner that Ryan would have called me back but it is apparent that he has enough business. It has been well over a week and nothing. Ryan did have someone else call me to try to set up a time to look at the tree, which of course I was not going to do till Ryan called me back. This person who did call me to set up the time made sure I understood the meaning of the word "confirm", which I was grateful for because my small IQ of 128 has not been able to remember the definition of "confirm". Why would I set up a time to have him come out when the frustration level was already high and Ryan did not care to call me. Why would I give thousands of dollars to people who do not care about new customers. Ryan, just so you know I hired someone who was $150 more then you and now he is also going to maintain my acre monthly and plow my drive. Could have been a good customer to you but I guess you do not need new customers. Why would you even come to my home knowing the scale of my job if you did not want to do it? read more