Jayson was an absolute savior for helping me get my car unstuck I can truly never thank him enough…read more!!!

This place is hell on earth. The people here are the lowest of low. They first said we needed a…read moreregistration receipt to pick up the car from being towed but magically made this go away if we paid them more money. It felt like I was in a foreign country, a real shake down. These people live a miserable life so I guess I can not blame them too much. I can see why they have bullet proof glass up in the reception area. This place is the opposite of delightful. Really takes away the mystery of how scumbag people live their lives, Too bad, so sad, and glad I am not you.

terrible service they stole my car and ruined my alignment and when I called to make a complaint…read morethey told me off and hung up.

Very professional! Fortunately, I just had a dead battery, which he (Kelly, I think) was able to…read morehelp with. He also went above and beyond by following me to Autozone and waiting to make sure they had a battery for my automobile before the car died again. Highly recommend!

So there we were, Friday evening on a road trip up to the mountains from the South Bay. Suddenly,…read morewithout warning, all passengers in our Prius were struck with horror and panic, as the worst possible thing could happen to any normal driver: THE CHECK ENGINE LIGHT CAME ON. Now, being men, we had to keep it together to calm the women and children and act like everything was alright ("no, I'm sure it's fine, it's probably a standard light that comes on at exactly 174,396 miles, the dealerships do it on purpose"). Mortally afraid and running on pure adrenaline, I did the unthinkable. I simply opened my yelp app and found A1 repair by filtering hours open and proximity to our location. Even now as I recall the event, I am shocked at how rational I was behaving under such extenuating circumstances. But I digress. The time was was 7:55 pm on a Friday night. We were 13 minutes away. Yelp indicated A1 closed at 8 PM. We weren't gonna make it. We were going to be stranded on a desert highway with nothing but sasquatch and axe murdered to keep us company at night. While us men were busy occupying ourselves with how we were going to fight off mythical creatures at night, suddenly, our female in the car did the impossible: she called Jasen, the friendly service technician, to see if he wouldn't mind staying open for another ten minutes, due to our obviously dire needs. Generously and professionally, he agreed and promptly help us to diagnose our check engine light, which turned out to be only a minor thing and nothing that couldn't wait til the next service appointment at the dealership. Well done, Jasen, you have saved us all! Highly recommend.

Very quick to respond, scheduled pick up and delivery. Everything was great and went according to…read moreschedule.

Aaron came to tow my car for me and really showed me what a friendly business is. He went the…read moreextra mile and was really fast, efficient and more than honest. I 100 percent endorse this business.

If I was rating this totally based on customer service it would be a zero if possible. The guy who…read moreanswered the phone was just rude. Don't rely on what insurance company tells you. I specifically put the time frame I could make it and was given a 90 minute window. When the guy didn't show up on time I called. The guy just continued to repeat himself like I was a complete fool. For one if your guy is running late you need to contact customer and let him know. Two you apologize at least and provide an estimated time of arrival. Three your hire another person to answer the phone and follow one and two. The guy finally showed up. No apology for running late but whatever. The tow in itself took forever for the guy to get car on truck. Not sure if this was a new person or he was just being paid by the hour. Never seen it take so long to tow a car. Never again. I will pay out of pocket if my insurance company has no other options next time.just one thing to add the guy who towed my car knowing the alternator might be bad rolled down my window and couldn't get it back up. Why do you need a window rolled down to tow a car?

VW USA contracts with Steadfast and Edge towing for roadside service…read more They were contacted after a tire blowout to have the car towed to a nearby dealership. This was at 10:40pm, and contact was made at 11:oopm via text. About every 15 minutes, another text was sent saying they were on way. At midnight, the last text informed the driver that they would NOT be coming and to leave the keys in the unlocked car's center console. This left a teenage girl alone in a parking lot at midnight in a strange city. Contacted them again at 4:40pm the following day to pick the car. Was informed the tow truck would be there at 6:30pm. Around 7:30pm we were informed the driver needed to get a windshield wiper and the would be on the way. An hour later, still no tow truck. No contact until I contacted VW USA and complained again. By this time the dealership is closed, so no repairs can be made. Nearly 20 hours later, still no truck, but might be on the way. Had VW USA send a tow truck from another town, so we'll see who gets there first. This company is worthless and put a young girl in a scary situation. Their advice to leave the keys in the unlocked car is irresponsible. If your insurance or roadside assistance company uses this company, refuse and demand anyone else. Update: Edge/Steadfast contacted the driver and said they were 32 minutes away and enroute. 50 minutes later the second tow truck finally appear and took care of the car. Edge towing never showed for the second time. Worthless...dishonest..unprofessional..

This company saved me, when my tie rod broke on a Main Road in OKC. The police showed up and…read morecalled a wrecker too and said if their wrecker beat my wrecker that I would have to pay their very high rate! Zoom Towing showed up right away and beat the police wrecker service, plus I got an affordable rate!!! Thank you so much! This was years ago, but I have never forgotten it and am still grateful to this day for your service. Awesome work! Thanks again!

He was quick with replying also was very caring and had a great price for my tow quote! My…read morewarranty/mechanic place even told me he was a great choice! Give zoom a shot!

We got stranded in PayCom parking garage and called Metro Towing. The driver, Acer, showed up right…read moreaway. He couldn't get his tow truck in the garage, so he pushed the car by hand down three flights and out. From there he loaded the car and drove my daughter and I back to north Edmond. He was the most kind person and went above and beyond. I highly recommend him and Metro Towing.

From the owner: Quick service Best price…read more 24/7