Shredded my tire between OKC and Norman and Matt and his trainee came so quickly! Towed my car to…read morethe only open tire shop around (on the rougher side of town). They gave me warnings about where I was, and instructions to get back on the road quickly, but then ended up stayed because they were waiting on their next tow. It is not lost on me that they looked out for a female out-of-towner on a tougher side of town. Great guys - and they did really keep it from being a "bad day"!

I had to have an emergency tow today. I did use my membership towing service, and Bad Day was…read moreassigned to me. My driver was Ben. He is AMAZING!!!! Great communication, prompt, pleasant, crazy nice, helpful, respectful, well groomed, great conversationalist, just all around an A+ guy!!!! Hands down will use him every time if I get to pick. I've had the unfortunate need for several towing experiences in the last year or so with several Tow Services. They have all been great but I still think Ben and Bad Day is head and shoulders above the rest. Please use them! Even if you don't have a membership and need to call them directly. I don't care if they aren't the cheapest, they are worth the money! Ben made me feel at ease even in the middle of my "Bad Day"!!!

I can't say enough good things about Lamb Towing & Recovery. After being rear ended over the…read moreweekend, which was quite unsettling, Josh was just so helpful to me. He didn't have to do anything but transport my car to his lot but he spent time at the accident scene and then again at his shop determining whether or not he felt it was safe enough for me to drive back to Indiana, taping my bumper and securing some loose wires so I wouldn't have to leave the car in Oklahoma where I was visiting. This absolutely blew me away, this level of service. I hope all who read this will tell their friends and family.

AAA called these guys, and their driver couldn't successfully put my spare tire on. Or communicate…read moreclearly. Have never had that happen in my life. AAA called another towing company; the guy put on the spare quickly and with absolutely no problems whatsoever.

This tow truck driver showed up to our scene on the side of I-44e where we had a 5,000+ pound dump…read moretrailer full of garbage with the brakes locked. We had already separated from the trailer so the driver backed straight to it and had it up on his flatbed in less than 10 minutes. The only thing that surpassed the quality of service was the speed in which he performed his job. He crushed it (not literally). Would highly recommend!

terrible service they stole my car and ruined my alignment and when I called to make a complaint…read morethey told me off and hung up.

Very professional! Fortunately, I just had a dead battery, which he (Kelly, I think) was able to…read morehelp with. He also went above and beyond by following me to Autozone and waiting to make sure they had a battery for my automobile before the car died again. Highly recommend!

I finally remembered the name of the towing service I liked, that I used with my daughter's car 15…read moreyears ago, when it had that persistent issue with the car seizing up and dying. We got rid of that car. But now my car is 25+ years old, and sometimes, it needs a tow. I couldn't remember the name of Sergio's and my mechanic retired so I couldn't ask him. I've been using other services. the drivers for the ones I used were awesome, but the services themselves, not so much. However, I was driving by Sergio's new place, recognized the font and name and made a note of it. So glad I did that! Because today, I needed a tow. Well, OK, maybe I didn't need a tow because the car still runs and I drove it to work. But that was some scary drive where I felt like the car was going to lean right over into the street. I was leery that it would make the trip to my new mechanic. It probably would have. Maybe. But I remembered Sergio's! Why risk driving a car that might lose a wheel as I'm driving when I can have it towed? So I called, and they were as great as I remembered! Not o that, but the tow truck showed up 15 minutes after I called. Butch was here so quick! and my car was at the mechanic's in under 1 hour from call to drop off. Quick! They were so kind when all I had to pay them with on me was a debit card with insufficient funds (I had transferred more money onto it to pay for the repairs and tow, it just wasn't registering yet) and just enough cash to pay the tow charge. I never carry credit cards or large amounts of cash But it was done, and we're all good, and Sergio's is the best. I am so glad I remembered them! Especially since my car is old and needs repairs and I'm still unwilling to pay more for a new car than I did for my house..I have to suck it up someday, but today - thanks to Sergio's. Sergio's. Best towing company in OKC. 20 stars.

Travis came to the rescue and treated our family car as it was his own. Very reliable and helpful.read more

Aaron came to tow my car for me and really showed me what a friendly business is. He went the…read moreextra mile and was really fast, efficient and more than honest. I 100 percent endorse this business.

This company saved me, when my tie rod broke on a Main Road in OKC. The police showed up and…read morecalled a wrecker too and said if their wrecker beat my wrecker that I would have to pay their very high rate! Zoom Towing showed up right away and beat the police wrecker service, plus I got an affordable rate!!! Thank you so much! This was years ago, but I have never forgotten it and am still grateful to this day for your service. Awesome work! Thanks again!

He was quick with replying also was very caring and had a great price for my tow quote! My…read morewarranty/mechanic place even told me he was a great choice! Give zoom a shot!

Carlos, the driver, was freaking AWESOME, which is the only reason it gets so many stars. I'd give…read moreCarlos 10 stars. The company itself? They claim to be open 24 hours. They ARE NOT. I called at 6:30 am to be towed to my mechanic for a dead battery. If I'd been towed, and the battery replaced, I could have made it to work on time. BUT - the person who answered said they didn't open until 8:00 am (even though ALL THEIR ADVERTISING & THEIR WEBSITE SAID 24 HOURS), and they could get someone to me by 9:00. I called back at 9:30 - and they had forgotten I was supposed to be towed. Carlos showed up just after 10:00 (yay Carlos!). Carlos was amazing. He hooked up my car and was a total champ about helping me get into his GINORMOUS truck (really - the first step was higher than my waist, there was no way I was going to be able to climb into that truck with both a mostly healed broken arm and a newly broken foot - don't ask, I live dangerously). When we got to the mechanic's, he jumped out and was ready to help my get out of his truck - because there was no way I could jump that far down with my broken foot. Super kudos to Carlos for going above and beyond! UR Towing did not provide Carlos with a way to receive payment. They had to text me a payment code, I paid immediately, and then they called less than 10 minutes after sending me the code to ask when I was going to pay them. I'd already paid them! I told them that, gave them the confirmation code I'd received, and told them I felt they treated their employees terribly because the driver didn't have the basic tools he needed to complete his job. I am not going to use UR Towing again because the company feels shady and under-handed, and I am not pleased that their employees have no method to take payment, that the switchboard (or owner, I don't know) calls the driver in the middle of a tow to have him go pick up some other car/person (couldn't tell which, wasn't my business, but I was right there and couldn't help hearing) - right then - even though they knew he was already towing a car and the only way he could tow a different car/pick someone else up was to dump my car - or me! - on the side of the road. It makes me wonder if he would have been forced to dump my car or me at the side of the road to get this other car/person, and then who knows what would have happened to my car - or to me? if I hadn't been in the truck with Carlos, what would they have done to make him divert from his current task? I could see how conflicted Carlos was and heard the pressure put on him to go get the pther car/person. Fortunately (I guess), Carlos' phone was not working well, and the call kept getting dropped, and Carlos kept driving towards my mechanic's, and by the time he got a good signal and was able to take the call, we arrived, so ethical dilemma solved. I would 100% have Carlos tow me again - he's Good People - but I am not using UR Towing and I am reluctant to recommend them.

I accidentally paid this company via cashapp when I meant to pay a detailing service in Orlando on…read moreMarch 14th. I requested a refund via cashapp and spoke to a representative of the company who stated he would speak to the manager and return my call. I never received a call back and found that the owner declined my refund request via cashapp. This is not a very reputable way to behave as a business owner. Untrustworthy.