Had a great experience with JP....buying my first exotic car. I knew the car I wanted and they made…read moreit easy..... JP answered all my questions and even after I drove it home he makes himself available for my questions. Definitely a class act!

I took my Alfa to another repair shop first, simply because this shop is much further from where I…read morelive, but in the end, they weren't able to find anything wrong with my car. So, I took it to Naples motorsports and they were able to diagnose what the issue was within a few minutes. A couple days later I had the car back in great condition and caught up on all of the general maintenance. They were very communicative, updating me on what the issues were and how much everything was going to cost - both via phone and online. I always felt comfortable with my car in their possession. If I should have any other issues or am interested in purchasing something else, I will be back!

We stopped in the first time in the beginning of our search to see the cars in person. The salesman…read more( whose name escapes me) seemed like it was a chore to show us the cars- despite no one in the showroom at the time. Two months passed and I went in alone this time to test drive the car. I wanted a different salesperson and got Ken L. ( don't really want to put his last name here). He was quite annoying. During the ride he was constantly texting someone and not hearing my questions. We went back to the dealer and he figured out a quote and then said so do you want to buy this today. I said no, I'm deciding between the Mercedes, BMW and Porsche. He said when will you know? I said I wasn't sure and that I needed to drive the other cars first and to give me a week. He said, "well I did just give you a quote." As though that was some extraordinary task. He proceeded to call, text and email me everyday asking if I made a decision yet. IF I decided on the Mercedes I would never buy from this person, he was condescending, doesn't listen, is rude and dismissive. He does a disservice to this dealership. I couldn't even get my questions answered because he kept saying so are you ready now after each question. If you want a Mercedes try a different salesperson or dealership.

Excellent service Renee was nothing but the best !! We came from Miami to purchase our S580…read more I would definitely go back for another one !

I purchased a 2026 Porsche Cayenne S earlier this month and Luca Conti was my sales associate. I…read morecouldn't have been more pleased. He listened to my questions and answered them which guided me to the perfect choice of car for me. Luca is a Porsche Pro and knows all about the car which was helpful for me since my last one was a 2016. Luca was the perfect sales associate for me! He's a professional!

Recently, I had the opportunity to have my 993 air-cooled Porsche worked on at Porsche Naples. My…read moreangst was removed when Dan introduced me to Vince & Bruce. Being a 30-year-old classic, I asked around, trying to find a common name that would surface when asking about working on air-cooled classics. Crickets. Then came these guys at Porsche Naples. WOW! Talk about the right place to get air-cooled work done. These guys cut their teeth on these things, and their passion shows. The peace of mind working with this team is beyond words. Thank you, Dan, Vince, and Bruce. Much appreciated.

Fantastic service department. These folks are very good at what they do. We buy cars from them too…read more Excellent experiences.

My observations. They put a 69 year old woman in danger. I…read moreshould have read the Yelp reviews before buying a certified 2020 Audi Q3 in 2024. But my fiance insisted and said the salesperson was really nice. My fiance's battery went dead on 7/30/25. I jumped it that evening and let the battery charge for a half hour. Dead the next morning and wouldn't jump, multiple tries. I drove to Auto Zone and got a new battery because the Audi dealer is 1.5 hours away, round-trip. Replaced the battery and drove immediately to Audi Naples. Audi told me to let them replace the battery AGAIN and TRY to get my money back from Auto Zone. I refused because I don't want another Audi battery with "Sudden Death Syndrome"! They charged my fiance $291 to reprogram the Audi for a new non-Audi battery. Verified by the Shop Foreman. BS! This reprogramming fee after battery change is NOT required by many manufacturers, but VW Audi wants your money! My fiance then drove to North Georgia for a family emergency, where she noticed that the Audi Q3 wasn't displaying tire pressure, battery charge, service displays, etc. The reprogramming didn't even work! Now she's 10 hours away and afraid to drive back alone. I'll fly up there and help her drive back. $266 for a battery that works, $291 for Audi to "reprogram" that didn't work. Flight $?. Huge waste of time and money! I'll never buy an Audi or VW product again! Horrible, arrogant, disgusting!

Our son is looking to purchase his first car. Dealer employee was always available and appeared…read morepleasant. Dealer agreed to allow a 3rd party inspector come see car at our cost before purchase which is a comfort and A+ attitude. Dealer does appear to be more one price versus negotiable which is ok, but clearly share and advertise this. Car is used and easily tracked on Carfax and clearly sat at another dealer for months unsold, may have been auctioned, and then wholesaled to here. It's not a HIGH value unit when mileage is low as it's only factor. Our offer was fair, and ok as not accepted by dealer. Hope they get the $$ versus long hold period. Overall a good experience but did not result in car purchase here.

Deceptive & Fraudulent operating practices. False advertising. DON'T buy anything from Autohaus of…read moreNaples. You will regret it. You will be out $1,000's of dollars. The owner David Rinker & General manager Tim Peck are SCAMMERS & FRAUDS. They refuse to stand by their vehicles.They refuse to abide by their promises prior to purchase. They advertise & promise: "Quality Luxury Cars-- High Quality Inventory--  Meticulously Maintained vehicles that are inspected thoroughly by their Master Technicians to ensure quality prior to placing them for sale." I purchased a vehicle from them 6 months ago. Within the first 2 weeks of ownership, 4 major issues were found on the car. I'm still trying to compell them to take financial responsibility for THEIR product. 3 leaks were discovered & hidden wrecked major damage to the front bumper cover was discovered. I had the hidden wrecked damages repaired for $2,600. The general mgr has refused to reimburse me for the repairs. I recently found out that the 3 leaks are much worse than I thought. On January 7, 2026, I hired a mechanic that specializes in German vehicles to begin work on one of the leaking areas, the oil filter housing & oil cooler gaskets, these repairs are a major undertaking. When he began removing parts, the amount of oil leakage that was found was extensive. Oil leaked everywhere. It's obvious that those gaskets have been leaking for a long time. He also removed the large plastic engine guard that bolts to the underneath of the engine bay. It was saturated wilth huge areas of oil and oil sludge. He then noticed that the engine oil pan drain hole looked as though the drain plug was screwed in with bubble gum. He removed all the gunk and drain plug to discover that the threads of the oil pan drain hole are stripped. The threads can't be repaired. I need a new oil pan. Everything is documented with photos of evidence. I'm in the process to begin suing Autohaus of Naples for $8,000 thru Florida courts. On January 24, 2026, I received a message from a woman that read my many online reviews of Autohaus of Naples. She shared with me that she recently purchased a Mercedes from Autohaus of Naples. While she was driving on the highway, the entire metal roof flew off. She sent me a photo. It's shocking. She mentioned that the general manager, Tim Peck, has refused to compensate her for the major damage & safety issue. Her vehicle is currently not drivable. She shared screen shots of her communications between she and her salesperson and Tim Peck. Tim was as completely unprofessional just as he was with me & refuses to take responsibility for his products just as with me. Some of the online review platforms allow posting photos but some do not. If you have anything to ask me or share with me about Autohaus of Naples, find my Facebook review on their page. You can then message me thru Facebook. STAY AWAY FROM AUTOHAUS OF NAPLES! They are NOT a quality preowned vehicle dealership. Of importance, I have only been able to drive the vehicle about 200 miles during the 6 months of ownership. The vehicle still has less than 60,000 miles & is a 2011. As a result of my complaint against Autohaus of Naples to the Florida BBB on 9/18/2025, Autohaus of Naples now has a lower rating. It has dropped to B- because they ignored the 3 attempts by the BBB to resolve my complaint. Autohaus of Naples is no longer accredited.

8/2/26 update: Raised experience rating from two stars to…read morefour stars. We received another follow up phone call message from destination assist, with an update they felt have solved issues. When called back representatives were able to renew subscription and reactive destination assist service. FYI based on past use, give destination assist app in car a five star rating. 7/28/26 we went to Germaun Lexus service department, at the dealership, to have them reactivate Lexus Destination Assist ; and second give a quote for new tires. Service department has no problem giving quote on tires, letting us know they were in stock, and wanting us to install today, hard sell and questions what would be reason for not install today. Back to original request: quote on tires and reactivate live agent destination assist I wanted a quote on tires only I wanted Lexus dealership to reactivate destination assist. Doing this type of stuff can be challenging for a novice. We went to Lexus since that is within there expertece. Service rep we asked to sit in car and install, exited when phone rep said app is down , could not connect or inter new credit card payment info, put in ticket and will call back when there side fixed. While in car driving home from dealership, destination assist rep Called Us back and accomplished nothing. Extream aggravation felt by us.( Such as when clicked on app to install,directions said swipe left, and just words, nothing happened. ) So why call us if can not update payment or reactivate subscription? Again this seems like a service dealership should be able to do.

After reaching back out to Germaine Lexus of Naples they repaired the bumper of my car. I am very…read moreappreciative of their quick response and would recommend them for any car repairs.

Klevis Toska 5 Star review…read moreKlevis did an excellent job in assisting my leasing of 330i. He was able to answer all my questions. He is an excellent employee. Mort May

I purchased a certified BMW and was assured by the sales person that it was flawless. I was very…read moreconcerned as I was purchasing from out of state. When the car arrived, it had a portion of the underneath front bumper that had torn. I thought this may have happened during delivery but was shown pictures from the delivery person of this defect existing at the dealership before it was transported. I communicated this to the dealership and was completely blown off. After all the hype about BMW certification and that they go over every element of the vehicle, this obviously got missed but they would not honor taking care of the repair. I would not deal with this dealership again as this is not the proper way to do business.

We purchased a new Jetta in Indianapolis and moved to Naples. Active cruise control was not working…read moreso I stopped by the dealership and asked them to check it out. I did not have an appointment but they worked me in right away. Turns out there was nothing wrong with the car, I just did not have the settings set right. I should have read the owners manual. Everyone was friendly, they had drinks and snacks available while waiting. They are building a new facility just a few blocks away that will open late 2026 I am very pleased with this VW dealership.

Let me update you again about the situation they couldn't 'replicate'. ITS SOMETHING THE VEHICLE…read moreHAD A NATION WIDE RECALL FOR. This dealership and its service manager are a joke.