Do not go to her if your looking for a relaxer. I lost so much hair and she ended the service asking me to finish flat ironing my own hair! She's not very familiar with Black hair and if you want to keep the hair on your head be sure to avoid her. Very sweet lady but has no idea what she's doing with relaxers. read more

Oops I almost forgot to write a review on here about Lana. I've always had problems finding a stylist for my nappy puff. Basically if Rosanne Rosanna Dana and Juan Epstein had a kid I would be the product...as far as hair. So I set up an appointment to see Lana after reading some rave reviews on both here and a curly hair website. Long story short...I'm in love. She did an awesome job with my cut and color. My hair actually looks sexy! I mean I would totally want to do me if I were a guy just from my hair alone! Lana is friendly, funny and charismatic...everything you could possibly want to look for in a stylist. Let's face it...you spend alot of time in a salon when you are getting the works on your hair and it helps to have a stylist that doesn't have the personality of a potato. Anyhow, this was my first visit to Lana but it definitely will not be my last! read more

I'm conflicted. I liked my hair cut (Mark was great -- no issues there. He's REALLY detailed and likes to take his time with you to give you a quality cut.) Lana was friendly, and the salon itself was super clean and inviting. But here's the rub -- I was told a cut was $x on the phone and yes, they took credit cards. When I left, it was $20 more than what was quoted on the phone, and they hemmed and hawed about me putting the tip on the card (I did eventually because I had ZERO cash on me). And the up-selling on products and services -- okay everyone does it -- but it really grinds my gears when you end up paying more than you expect AND you get the sales-ey attitude along with it. And yes, they ARE expensive compared to other Lakeview spots. read more

I've been coming to Lana since this place was called Salon Arabesque. I believe that was in 1990something. It was the go-go 90s and I was working at a dot com that had just been acquired by a bigger dot com. I asked a curly haired co-worker where she goes because her hair was always cute. The answer was to ask for Lana. Since then she has made my hair many different colors, cut it all off, grew it halfway down my back, bobbed it, Brazilian straightened, and all sorts of different styles in between. I don't trust anyone else with cutting my hair. She has become not just the genius who makes my hair look good, but also a dear dear friend. read more

Lana has been cutting my hair for about 3 years, and I love her! Like other Yelpers, I have curly hair that can be difficult to cut and style, not to mention color. Lana does a fantastic job with my hair. Not only does she make it look great, but she listens to my desires and limitations (I don't want to spend a lot of time on my hair every morning). Although listening to the client should go without saying, unfortunately not every stylist does that! Lana is great about talking with you about options. Not only does Lana do a great job, but it's fun to go. Lana is upbeat, funny, and charming. I look forward to going! Don't forget that she doesn't take credit or debit cards, but she does take checks (and cash, of course!). Finally, her prices are reasonable and in line with Lakeview (I think it was $120 for a cut and color). The results are definitely worth it. Give Lana a try: I think you'll love her! read more

Lana has been cutting my hair for about 3 years, and I love her! I have curly hair that can be difficult to cut and style, not to mention difficult to color. Lana does a fantastic job with my hair. Not only does she make it look great, but she listens to my desires and limitations. Although listening to the client should go without saying, unfortunately not every stylist does that! Lana is great about talking with you about options. Not only does Lana do a great job, but it's fun to go. Lana is upbeat, funny, and charming. I look forward to going! Don't forget that she doesn't take credit or debit cards, but she does take checks (and cash, of course!). Finally, her prices are reasonable and in line with Lakeview. Give Lana a try: I think you'll love her! read more

Mark is a genius with curly wavey hair! He gave me a cut that finally dries nicely all by itself and looks really great. I am so grateful to have found him and he really takes his time to talk with you before he starts to find out what would suit you and your lifestyle best. He is awesome and I am excited about getting my next haircut there and I haven't been excited about anyone person for along enough to stay loyal but I definitely feel Mark is the one for me. They also have some great products that smell amazing. Its a charming little place and while I was there they did some color on this other woman and I have to say her color turned out amazing, it was this dark chocolate with honey highlights, it was so beautiful. read more

Lana and Mark are absolutely amazing here. Lana is super nice and professional, and I love seeing her. I've been getting my hair cut by Mark for 3 years now, and I've had a range of styles, from long to short, and conservative to wild, and I kid you not, my hair has never looked bad. He manages to cut hair in a way that makes growing it out look simple. I've never had an awkward in-between look, too. The atmosphere inside is always upbeat yet relaxing. It always looks clean inside, the stations are never messy, and everyone's happy. I will always recommend people here. Always. read more

I love this salon. Mark and Lana are great and it has such a warm and friendly atmosphere. Mark Linenberg has been cutting and coloring my hair since he was at Terraine, about 15 years ago. My hair is naturally wavy and can be unruly. He always has great ideas about how to update my style and make me look my best. Over the years I have had long and short hair, bold highlights to subtle lowlights, and no matter what, I always get compliments on my hair. Lana cut my hair once when Mark was out of town and she really understands wavy/curly hair. I was transitioning from very layered to long layers and she did a fantastic job making sure my "in between" hair looked beautiful. read more

I've been seeing Lana since before Internet, before cell phones, before technology broadcasted a person's likes and dislikes. I met Lana 2 months after moving to Chicago from New York. I worked at an ad agency. The media dorector was the the sister of the owner of the Salon Lana was working at on Halsted in 1992. That's how we found service providers before technology, kids! So I show up and the owner took one look at my messy mop of thick, frizzy, curls and said, "you belong with Lana...she'll tame that". The rest is history. I've recommended numerous people including my mother. Lana did my entire bridal party. I moved to Atlanta for two years from 1996-1998. I got one cut there that was disastrous. After that I booked my visits home around my haircut appointments. Lana has never failed me...cuts, color, growing out, drastic changes. I can always count on her to give me good, honest advice and impeccable customer service. Her prices are fair and the quality is professional. I always get compliments on my styles. Plus, the maintenance is easily replicated at home. I don't leave her salon with a style that's too difficult to keep up on my own. I hope she never retires because I'll be lost! read more

Dear Reader, Lana is lying to you. I can attest that I DID NOT GO TO HER SALON a total of 10 times and Lana humiliated me in front of Mark giving me a lecture about how he was so sensitive and how he would never intentionally give me a bad cut. I can say now with pride Lana never cut my hair. She used to work at another salon and she gave me a deep conditioning Phyto oil treatment from another salon on Halsted street. After I expressed my deep distress she encouraged me to speak to her and she would refund my money in full. I agreed to listen to her but she never apologized and she was angry at me for suggesting a refund. She offered me TWO free deep conditioning treatments not a series of eight week treatments so I am letting the general public reading this review that they are exaggerating and now lying. Lana never cut my hair. I was not seeing Lana for 10 years. I can not believe the lies I am reading here on Yelp.com. I received several calls on my mobile number today and when I returned the call it was Lana Cyrus salon. I requested that they leave me alone and lose my number. I see this now as harassment. I gave this salon two stars because Angel was wonderful and I thought the salon was cute. I NEVER HAD MY HAIR CUT BY LANA EVER and I do not appreciate the fact that they are lying to the public. I feel this is slanderous and shameful on their part to imply I would see someone for 10 years. If I had seen Lana for 10 years then why on Earth would I request a brand new stylist? Lana makes no sense and the bold lies to cover up one mistake shows true cowardice. Not everyone likes a haircut why should I willingly make anything up. I was in tears after Lana agreed to refund me my money. Instead of her apologizing she said I was filled with venom. I cried after leaving her salon. I sincerely cried and she offered TWO conditioning treatments so I said if in two months this cut grew out nicely I would apologize and pay Mark the money that was refunded. It has not grown out nicely at all. There are cow licks everywhere and it looks awkward. I do not appreciate Lana's lies and trying to cover up a stylist's mistake. Everyone has an off day or makes a mistake in judgement. FOR THE RECORD I did not visit this salon for 10 years and I repeat Lana never cut my hair. If she did I would not have been sent to Mark. He did not consult with me for 90 minutes either. Because he ran out of product for a color he decided to just chop off my hair without knowing what would be the end result. People make mistakes but I hate the fact they are lying to make me look like a bitter person. I thought the salon was cosmetically beautiful but I hate the way Lana is suggesting that I have allowed her to cut my hair when I travel so often. I travel for the work I do and can not stick with the same stylist which is most likely why I never get my ideal dream cut. This is a sad part of my life and I am sorry I can not enjoy the same stylist. I have NEVER HAD MY HAIR CUT BY LANA SO if I am asked by anyone on internet land to vouch for this I will gladly do so. I think that my review was accurate and truthful and so Lana should not make false statements. My God who would turn down eight weeks worth of free treatments? Does that make any sense to anyone here reading these reviews. You are not always going to please 100 percent of the people who come to visit your salon so she should not make up lies or distort the truth. This haircut is awkward and the layers too short and fractured. It will be a year or more before I get to my goal. If Mark had left the Mullet alone and if he decided to have a bit more patience I could have met my goal so much quicker. read more

This salon used to be called Arabesque, but has since been bought out and totally redone by Lana, who was one of the stylists. Lana is an excellent stylist - she'll tell you what she thinks would look good, and you'll know exactly what she's going to do before you do it. If you've got wavy or curly hair, Lana is especially good, because she understands that the textures and patterns are different. She even understands - probably from having curly hair herself - that curly hair can be trimmed wet, but the final cut and texture, etc. have to be given when the hair is dry and the curl pattern is active. Lana isn't a product-pusher, she's friendly and fun, and she will NOT lie to you. If you come in with a picture of a hairstyle and you either won't look right in it or you've got the wrong hair or face for it, she'll tell you. She won't pretend you can go from a chin length bob to shoulder length in "a few months." In fact, she told me that if I wanted to grow my hair out, I shouldn't come back for three moths, until I had enough hair to style. Lana has a lot of experience cutting all kinds of hair, and it shows. It may be a little strange to have a stylist talk to you so much about your hair routine and what you think about your hair and how you feel about having it short/medium/long, but that's part of what the (fairly substantial) fee is for. Lana will give you a haircut that might not be exactly what you thought you wanted when you walked in, but it will be the right haircut for your face, lifestyle, and hair type. Right now, the salon is short on stylists, so book early if you know you want to see Lana. Basic fee for a cut is $60, which is a bit pricey for Lakeview (IMHO), but I consider the consultation and the lessons on how to make my hair do what I want it to do, along with some advice on products to use and others to avoid, to be part of the fee for the cut. And it's well worth it, in my eyes. read more

Great experience from consultation to finish. I'm African-American 3b/c hair, Curly, it's just below shoulder length. Straight, it's at the small of my back. I wanted to keep the length. She did that plus she put in a layer for framing my face. She also put in a little copper highlights to break up this mass of black curly that can overwhelm my face. I love the result. She listens to you. Asks about your routine. She didn't try to talk me into any kind of drastic cut for the sake of cutting hair. She told me that beautiful curly hair is already a style. Highly, highly recommended! read more

Lana is amazing. She has really taken the time to consider my hair type and lifestyle and suggest the best cut and color. She has also helped me make the transition from one cut / style to another over time as painlessly as possible. Angel who also works at the salon does an amazing job. He recently did a Keratin treatment on my hair and he is the master! read more

My experience with the salon was a little rocky at first, but completely worth it in the end. There was some confusion concerning my original appointment and when I showed up at the salon, it was closed! I was a little put off but when Lana called apologizing and offering to reschedule my hair cut ON THE HOUSE I had to say, "yes, please!" Lana was skilled and fun, she listened to my consultation and told me about what she was going to do before she did it. I have really curly hair (actually- not like these girls with mild waves and say they have curly hair) and she was able to cut it in about 45 minutes giving me a kind of edgy, original punky sort of style. I absolutely love it and will definitely going back to this established and professional salon! Well done Lana! read more

Folks, if you have any natural curl to your hair, and want a cut that acutally works for you after day-two (you know - after you wash the silicone out and theres ANY humidity in the air) head to Lana Cyrus. I've been going to Mark L. for 15 years now, after trying to find someone who could cut naturally wavy hair. His original consultation (so many eons ago) was 'you can fight this curl every day, but it's going to win 95% of the time'. I've never looked back - he's amazing. He's also a color expert (I had no grey hair 15 yrs ago - things change, but I don't look it!). I've also sent many friends there, and all have loved him. And the hours are flexible if you have a strange schedule. read more

Lana was very friendly and very quick! I went in for a wash and blow dry. She got all my naps gone and got my hair bone straight! She was reasonably priced and was on time :). This will be one of my new places to get my hair done. I already recommended it to friends :) read more

Lana is the first person to ever cut my hair who seemed to really think about *my* hair while cutting it! I have a LOT of hair that's somewhere between wavy and curly, and she took all of that into consideration when cutting it. She did a great job making my pretty basic long hair look the same, but BETTER. Plus-- and this is the ONLY time that this has ever happened to me-- she styled my hair, then rinsed it out and had ME do it, while she was there to help. AMAZING! Plus, because I told her I was growing my hair out, she gave me a cut that lasted a long long time, and she even told me not to come back for quite a few months, to give it a chance to grow. Love Lana!! read more

I've been a devotee of Lana Cyrus for many years. Ever since I found her almost 20 years ago, I've never run across someone who knows how to deal with hair that is both fine and curly. Most places expect curly hair to be coarse and dense and mine is extremely fine and thinning. Most recently, Lana cut and colored my hair without making me feel embarrassed of how thin it is. Thinning hair is relatively common for women but no one talks about how difficult it is for us to deal with. Lana was a true professional and my hair looks fuller and thicker as a result of her expert cut, color and styling. I highly recommend her for anyone but particularly for women experiencing hair loss or thinning. There's hope! Go see Lana! read more

I had my hair cut with Shoko today. I brought couple print outs which I was hoping I would get. Shoko listened, examined my hair and head shape carefully, and suggested what would suit my head/face shape. She took a time to make sure that I liked what i was getting! Finaly product, I LOVE IT!! It compliments shape of my face, and it is very easy to take care of! I would recommend Shoko to anyone who needs a great hair cut!! read more

Mark is the best. I have been going to him since I moved to the city in 1998 and have been loyal ever since. His color skills are amazing and he is very receptive to your ideas while being realistic with you. I completely trust him with my hair. I'm so glad he is working with Lana again. Lana is so welcoming. She is such a positive person who makes you feel good about yourself. She also has great ideas when you want a change. read more

So, this will shine some spotlight on Angel, my stylist that I've been following around Lakeview for like 5 years. I first started seeing him while he was working at a punk-rockish salon - he's always down with what's hip and fresh. He specializes in color, but I never get my hair colored (well, just once) - just cut. Love his work everytime - especially b/c he's consistent and listens to what you need. My mom from 50 miles away now comes down like once every couple of months to see him - and I've converted a handful of friends to his services. Love him, love the salon. Mmmmwah! read more

Lana gives great cuts. She can deal with many different types. She is not a great listener and I don't feel that I am treated like a paying customer, but as someone who is being given a favor. It's strange. I brought my mother and didn't feel she was treated very respectfully. But, she gives great cuts. If that's all you want, that's exactly what you'll get. read more

i go for Johnny but Lana is great. Nice environment clean and very friendly. they have a good product selection as well but they aren't trying to force it down your throat. It's the only place i go now read more

Lana is a true artist and gives amazing cuts for someone with fine hair like myself. She does that very difficult wedge cut that I like and still love even though my son who also lives in Chicago says it is the "let me talk with your manager" haircut. She is better than any hairdresser I have found in San Francisco where I live but I schedule cuts with Lana whenever I visit my son. She also chose great hair products which I use now. read more

I went to Lana Cyrus's salon a few times over a year's period of time. Not quite sure why, as the highlights by Lana were never done properly--always had to go back for a retouchup as she could never get close to the scalp. After all, what's the point of getting a touchup if you walk out of the salon with roots?!! Lana is usually running late, and once didn't even show up for my appointment--stated she did not have it on her calendar!! Thankfully, John was there and able to take me--he did an awesome job and I was planning on continuing with him until I got my Keratin treatment. Do not get a Keratin treatment from this salon! My hair is completely damaged and breaking off--not quite sure how short it will end up, but it looks pretty bad. Lana eventually did refund my money, but never admitted that she or the treatment damaged my hair. "It must be something you're doing at home" she stated!! The refund was good, but not satisfying at all--Lana did not return any further phone calls and did not offer any remedies/conditioning treatments/haircuts to help the major screw-up done by her salon--very unprofessional and disappointing!! Honestly, there are too many salons in the city to bother with this one!! read more

Wow, I was so excited to go to this salon bc I haven't been able to find a one that I love after living in Chicago for three years. I called the Salon, spoke with Lana and she gave me a consultation. When I arrived at the salon, she told me to go to Starbucks and wait because she was behind. After waiting 40 minutes she handed me over to another stylist, told the stylist not to wash my hair, but to just wet it and blow it dry then straiten it so she could cut it. After having my hair wetted and blown dry, the stylist straightened it and let Lana know I was ready for a cut, she told the stylist to just cut it and to hurry because he was behind on time. He was behind because she handed me over to him and I was not on his schedule! duh, right. Anyway, I'm pretty busy, was looking forward to having some time to take care of myself and look pretty and i left feeling like I'm not worthy of having my hair professionally done. And while I was in the chair, other stylists walked past looking at my head like it was the scariest sight they'd ever seen. Even one of the clients was making comments and I felt incredibly uncomfortable. One stylist even said, "Whoa, that's quite a job!" Not only was it extremely unprofessional, it was just mean. I'll NEVER go back, it was a blow to my confidence and i struggled to cheer up all freakin day. read more

ok for one when I went there I expected to experience all of the "naturally curly hair" experience that people were talking about. I have long curly/puffy hair and I am known to rock a curlicious fro. To add on top of that I am African American, mixed with some hispanic, and native american background, but me and my hair are more african american than our genetic make up. So lets get to the point shall we? I walked in, and the person that was orginally suppose to do my hair was not there, so a guy named Angel did it instead. PPl are always so afraid when they see my hair in its natural state because they never know where to start. He was no different. I explained to him that it tangles easy so be very careful unless you got an hour or two to spare on detangling it. With that in mind he comb 1st before washing. I heard that was bad for dry hair. But i let him go on... his combing was a little rough but bareable. Their shampoos, and conditioners smell so nice, and makes the hair extremely soft. After the was he saw what he really had to deal with, and instead of taking it piece by piece to blow dry it out, he decided to blow dry my whole at in one big group session. I was like wtf.... no one else has ever did this to my hair and I'm glad they haven't. After the blow out was done he pulled out a flat iron, and i was like wow, i didn'y know salons still used those because I have always heard that flat irons are very damaging to the hair since it combines so much hair into one little steamy space. And tehn after it when he applied the after products we was kinda rough. I would have liked some advise aswell, he told me that i had more hair on one side of my head than the other, due to a past hair cut, but when I asked him what should I do to make it even he had to comment. To get my hair done it cost $65 dollars, and this is all that was done to it. ANd even though it was my fault for not realizing, after I gave him $80, he asked how much do i want back ( and i was thinking to myself, my change duh) but my math tweaked and I said $10, and then I eneded yo givin him an extra 3 bucks for a tip. So overall my simple hair style cost me $73 bucks. It was a fine environment. The people were friendly, but I will have to really consider going back because I don't like the whole flat iron thing. Also, I think Lana was there too but she was doing someone else's hair, and I think, if I ever do go back ( because I do like the style, just not the cost for something so simple, and the method used for it) I would definately get her to do my hair, because I also brought my boyfriend along, and she asked him what different things do he use in his hair, and she told him what products he would be better off with. And I guess she realized that I wasn't talkin that much either so she kind of picked up some convo between everyone there. So if you have ethnic hair, its an ok place to go check out, ask Lana could she possibly do you hair because she looks like she has more experience, and she deals with ethnic hair more so, and have your money and your calculator ready... :) read more