I'd give these apartments a 5 star rating, but the amount of trash that has piled up near the…read moredumpsters when the garbage truck doesn't come is ridiculous! The parking sucks. Each tenant has a parking spot that fits two vehicles. Visitors can't park anywhere because the visitor parking is like 5 parking spots taken up by tenants who have an extra vehicle. They send out notices nearly every 3-4 days for something so idiotic.

Management is terrible. Manager is never in office. Property manager is here about 3 hours out of…read morethe day. You let them know about cosmetic issues & it takes them months to get things done. Lease says no pets, but they allow certain people to have pets & they have not said anything to them. DO NOT RENT FROM THIS COMPLEX! THEY HAVE THEIR PEOPLE PICKED!

Not willing to work with you at all on moving in.. for just a one bedroom, shouldn't be that hard…read moreto work with and with real estate & property mgmt going up overall makes this one especially a hard stay-away!!!

I have lived here 2 years and this is by far my best apartment experience. Clean, quiet property…read more Helpful, available management. My very few maintenance issues were dealt with quickly. I would stay another 2 years if i wasn't moving to Texas.

My family and I lived here for 5 years. We never meant to stay that long but, it was just like…read moreliving in a single house. We had our own driveway and backyard. Everything was updated and well kept. The space was amazing and left us room to grow. Our yard was kind of small but, if we were doing something and we wanted more outside space, we just went to the park in the middle of the property. Overall, it was a wonderful experience.

Adrienne is a great property manager & Parktowne is lucky to have her! She seems to keep the…read moreproperty organized!

I spoke with Danielle about leasing an apartment she was very helpful. My friend lives at Premisis…read moreand the maintenance team is wonderful too! I can't wait to move in!

I went on a tour with Danielle. She was really friendly and informative. The property was clean and…read morewell put together.

I just completed my first 6 months lease and renewed it. Initially i was skeptic about the…read morecommunity but i was wrong. The apartment is very nice with lots of friendly people. I see a lot of families and children which is nice as lot of people trust the community. The maintenance is also very quick, had problem with the washer unit and had put in an online ticket and by the time i went out for that day and came back it was already fixed. Certainly would recommend this apartment to anyone looking out for a family oriented place which is safe for kids.

I would not recommend this apartment complex. I lived there for 2 years with my husband and can say…read morenothing is handled correctly and they don't care about you. The pool is always green and moldy due to the chlorine not going in like it should. There is no nets up at the tennis courts. The dumpsters are always a mess and when the wind blows so does the trash. I had a oven fire and when I called they told me no one can come out cause they were closing soon. The washer and dryer made so much noise cause they refuse to level it; I couldn't even hear my tv over the noise. Other residents make so much noise so early and very late at night. The staff is very rude. Upon moving out they told me I must leave my electric on even though I'm not using it and I have to pay the bill. The electric is not paid by the complex.

The apartments are clean and secure with garages and gated entrance. It is a small complex and…read morequiet.

Lies and garbage. It was not after closing when I requested a walk through. You vehemently stated…read moreit's not your policy. And never have you walked through the apartment when I lived there. You're trying to save face. Nice try! I have video evidence to refute your bogus claims. Corporate can see them if they'd like. Your vacancies are growing. I wonder why????

Keith and Soraya are the best . Soraya moved me in within 3 days with the help of Keith. They are…read moreamazing . They have the best personality in this world. I will definitely be staying here for a long time .

Quite possibly the worst experience I've ever had, roach infested. Awful neighbors. And very poor…read morequality. Lived here for 3 years had a new car that was hit & run twice (purposely parked in front of a security camera only to find out it did not work). People trying to open your door in the middle of the night or trying to lure you to the door to open multiple times. 2nd month of living here I witness physical fights outside. Moldy ceiling which was not properly repaired (leaked again after a month with even more mold). The gunshot through my ceiling was the final straw. DO NOT GIVE THESE PEOPLE YOUR BUSINESS.

Living here we have been treated with great assistance as they care deeply about the needs of their…read moretenant. front Office assistant always helps to the best of her abilities as quick as possible. I would highly recommend these apartments to other residents in different areas

staff is always helpful at getting any request taken care of in a timely manner. happy to renew my…read morelease again!

I lived at Bella Ridge North for four years. Overall, I think property management did a great job…read moreat maintaining the apartments and buildings themselves clean and well-kept, including the common areas (pool, gym, walking areas, etc.) Any minor issues were resolved quickly and the ladies in the leasing office were polite and responsive. The apartments themselves were large and spacious. With that being said, over the past year there were definitely changes in who was coming and going/leasing the apartments. Noticeable differences in a higher police presence (I saw cop cars within the property gates four of five times in the six months up to leaving), random people walking around, being let in the gate who clearly did not live there, parking spots being taken by non-residents etc. Unfortunately my husband's car was stolen right from outside the apartment, on the top floor of the parking garage and several of our neighbors cars were broken into over an extended period of time. While, understandably not First Lake's fault directly, I feel like better measures could have been taken to provide a safer and more secure atmosphere, up to and including, cameras on every floor of the garage (not just where you enter) and better measures on securing the property for non-residents. When addressing the issue with corporate leadership the attitude was dismissive and very much "Not our problem" instead of "Hey, you've been a valued resident for x amount of years, we care about your business, these are the measures we are taking to improve". We had to follow-up several times not only with corporate but also with the "courtesy officer" on site, who I don't even know is a real person because he or she never reached out or contacted police. This is less about physical property and more about the attitude of the business/management and caring about resident safety. If people will steal in that close of proximity so brazenly it will probably escalate shortly into apartment break-ins. Overall, they have some major safety issues to work through.

Zero is what they deserve but i'm forced to give at least a one star…read more It's not the property We loved our place it's the idiots running the operation. I lived here for almost 4yrs entire front office of Leasing clerks need a reality check in Professionalism and a course in customer service. They need to be made aware they are Not the property owners they're the gossiping lap dogs who feel it necessary to speak rudely to hard working Military serving residents. A lesson in proper etiquette in interacting with the residence that don't owe them a Damn thing. apparently these ladies who deem themselves to be more relevant than they are have some of the nastiest attitudes I've ever come across . It's all about Respect in which they have none. Thank God our job relocated us . Again it's Not the property it's the Unprofessional way in which it's we've witnessed this place being operated