I'm 2 hours away from Richmond. My older (Weaver AFH50) hydraulic cylinder had been repaired twice…read morelocally and failed each time. I contacted HESCO and was told they had a "rush service" available and I could wait while the cylinder was repaired. I jumped in the truck and headed down. Upon arrival I was greeted immediately and the technician even took the cylinder out of my truck. Within minutes I was told what the problem was, partly bad parts and partly bad assembly! Within 2 hours I was on my way back home. The added cost for rush service was minimal when compared to the time it would take me to leave it and come back again. I'll use HESCO for ALL my hydraulic needs in the future!

From the owner: HESCO - Hydraulic Equipment Service Company Inc. A full-service hydraulic repair shop & parts…read moredepartment located in Historic Scott's Addition, in Richmond, VA. We specialize in a variety of HYDRAULIC repairs including: Industrial, Construction, Utility, Lumber, and Refuse equipment service. Hydraulic, Pneumatic, Mechanical, Machine Work, light Electrical. Call us today for more information! 804-353-0944 Available 24/7.

Huge waste of lots of time, after coming to check the tractor and determine what was needed ~…read morenothing, complete no show and zero response to repeated messages.

He showed up as scheduled great pricing quality work fixed my car no problem easy to communicate…read morewith

I called and asked if I could drop a chainsaw off for service 2 hours ago. The woman that answered…read moresaid absolutely and told me they close at 5. It's 3:01 and the doors are locked. I called the number and got who I assume was Rick. I asked about dropping it off and he said sorry but we closed up for the day and are headed towards Louisa. I told him I just wanted to drop it and he could fix it in a few days. He said sorry man we're not turning around. Drove 45 minutes to get here. WILL NOT BE BACK. Could have had a permanent customer. I get 94 degrees is hot but to blow a customer off when they were minutes from their business and not turn around. Absurd. Could've grabbed the saw threw it inside the shop and fixed it in the next few days. STAY AWAY FROM THIS BUSINESS.

From the owner: Family owned and operated. Fast service. Service done right!read more

Located on Locust Hill section of Middlesex County is James River Equipment. This is the same John…read moreDeere company as the Tappahnock store. Came in to buy a leaf blower. Warren assisted us and gave full description of each of the 3 Battery operated leaf blowers abilities. Very trustworthy and knowledgeable about these products. Satified customer. Thank you Warren.

If you have lawnmowers, generators, and other machines that need repair please call Griffin of…read moreFlying Wrench. He has done repairs on my riding lawnmower and my generator. He's works in a timely manner, is efficient, and professional.

Great work done by great people! They are thorough and extremely helpful in repairing our riding…read morelawn mower. Highly recoomend!

The attitude the service and no knowledge of repairs or equipment. Makes the repair shop one of the…read morepoorest in terms of service, quality and overall satisfaction. The clerk who I spoke to obviously has a chip on her shoulder . I called to inquire about a repair made by them due to a issue my blower had and the warranty on the HUSQVARNA had directed me to this repair shop. A year ago I got the blower fixed because it just stopped working. After doing some research it seems that there's a pattern with these blowers . I stated that to the clerk and the 360 she made was very noticeable after she implied that I was upset which I wasn't and thought I accused her of bad service which I didn't. But she was very offended at the fact that I had more knowledge of these blowers and all I wanted was for them to look at it for a $30 service which I agreed to pay . The call began smoothly until she was challenged and got very defensive for no reason.To make matters worse she hung up on me .This not the kind of place I would trust getting my equipment repaired. If you having a bad day then don't come in to work because it compromises the companies reputation. I never write reviews and once they see this one they'll know who they dealt with on said day. It's unfortunate because I really liked they're prices and thought they were professional. So places don't value the people who put food on they're table and it's unfortunate we live in a world filled of egomaniacs. Never go her again, and I hope you the reader think twice about going there , you might just be the next victim.

I donated several small engine lawn equipment I no longer needed to keep out of landfill and could…read morepossibly be repaired and sold. I then dropped off one older but running lawnmower that sputtered (adjust carburetor?) Asked them to check it. Charged me for Parts(?), Labor, Shop Supplies, Gas & Oil totaling $53. They offered to replace carburetor for $130. I said no. Didn't get a good deal at all. When I picked up lawnmower, it wouldn't start until they sprayed it with starting fluid. Won't go back. Do not recommend.

Not only did he fix my problem quickly, but he also explained everything to me and helped me…read moreprevent future visits by going over maintenance.

Art Said initially said he would come to repair my lawnmower between 9:00 AM and 11: AM. Art did…read moretelephone to say he would be late but he came even later than he predicted. Even though Art actually came to my house at about 2:00 PM I have given him a 5 star review. The reason for the five star review is that Art is extremely capable at lawn mower repair, he comes to the house with his shop and I feel he charges a reasonable amount for his service. Art is also good at human interaction. I found him exceptionally personable. The five star review is given with confidence. Mel

Customer service. They do work without your approval. Did work not ask to do! Was basically…read moretold to bad.

called the Crewe Tractor service department Good Friday and spoke with a lady. I've never been…read moretreated so poorly. And, she said that she would give my number to her scheduler and someone would call me back, no one from Crewe Tractor has ever called. I called James River Equipment and their tech responded immediately and fixed my Massey Ferguson. I will never buy from Crewe Tractor, my next tractor will come from James River Equipment.