5 star property management service and 5 star communication from Janelle and the team!read more

yaz did a great job, super impressed with how she helped this confusing process make sence!read more

Garett Chatham at the Gluch Group was a pleasure to work with on the Fountain Hills closing. He…read morekept our side informed throughout the process and any documentation or information we needed on the lending side came back quickly and accurately. His organization and responsiveness made the timeline easy to manage from a financing standpoint, and we reached a smooth close on August 31st without any last minute surprises. A lender could not ask for a more reliable listing partner, and I would be glad to work with Garett again on any future transaction.

If I could give Suzie Shepherd than one star I would. She doesn't have 20+ years of experience, she…read morehas less than 10. I found out by looking up her name after our experience with her. She didn't know the area at all. Didn't know where the VA hospital was. Didn't know where a specialist hospital was for my daughter who has leukemia. Didn't know how to transfer a VA loan. Showed us homes way above our budget. Then tried to show us a house that needed so much work and in a bad area. We told her the VA would never approve a home that needed repairs and that it needed to be move in ready. She got belligerent and started to use profane language in front of our children. We were completely professional the whole time. Would not recommend her.

Highly recommend!! Jeremy was very kind, prompt, and knowledgeable. He was able to answer every…read morequestion I had and helped my family close on our very first house in two and a half weeks! I don't know how everyone did it, but they did. Jeremy and his team did an excellent job guiding us through this process and we couldn't be more grateful for such a positive experience!

FLAWLESS. If you're buying or refinancing, Jeremy and team are a type-a-gen-x dream come true;…read moreorganized, responsive, and on top of every detail. They made our home buying experience completely seamless. Thank you Jeremy and Christy, you really were amazing to work with!

I had an ABSOLUTELY HORRIBLE EXPERIENCE with Beth Jo and her staff…read more It started with a low ball appraisal from an appraiser that they selected, which had very poor reviews (Joseph's Appraisal Group - read their reviews), which I attributed to just wanting a quick sale at my expense. I was allowed to order a separate appraisal, and when it came back almost $50K higher, they would not recognize it, even though they said I could obtain another appraisal if I wanted to pay for it. When I got their appraisal, I discovered that my Ex Wife had trashed the condo, ripped out carpet and flooring, ceiling tiles, electrical outlets, etc., in order to get the price down so that she could purchase cheap. She also let her son move in with his German Shepard. When I asked that Beth Jo bring the issues to the Judge for resolution, she stated "We do not have the authority to instruct either party to make repairs or for the cost of those repairs to be deducted from one parties sale proceeds", and "Our current order does not provide for the removal of any occupants/pets from the property. Ms. xxxxxxx can you provide the reason for the two declined showings? Should future showings get declined and/or the property not be maintained and clean for all showings, we will bring this matter before the court for further direction" So, in her role as Real Estate Commissioner assigned by the Court to resolve issues, she did nothing to resolve the issues that she was hired to resolve. In addition, the low ball appraisal that she obtained failed to include recent sales with higher values, and when I asked her associate Joey Hasselbring to make sure that the next appraisal included those, his response was "The appraiser will use the comparable properties they see fit". Beth Jo and her staff did nothing to resolve the issues that they were hired to resolve, and in obtaining their low ball appraisal they helped my Ex Wife accomplish her objectives, so I don't see why she is allowed to retain the title of Real Estate Commissioner.

Terrible service. Although court appointed they treat you like trash and don't even return phone…read morecalls.

I've worked with Kimberly for the last six years and during that time, I'd be hard pressed to say…read morethat I've seen anyone else in real estate work as hard for their clients as she does. I've watched her get homes sold in record time. I've watched her get above asking price for her sellers. I've watched her win multiple offer bids for her buyers time and time again. And I've watched her do this all with a smile on her face because this woman LOVES her job...she loves it. Kimberly is committed, professional, honest, and a straight-shooter. She is constantly in touch with you, and I've never waited more than a couple hours to hear back from her. She makes you feel like yours is her only transaction even though she's a busy and well-established agent. I've worked with many agents over the years and I can honestly say that Kimberly runs circles around them. Call her, you will be glad you did!!!

I needed a market evaluation done and they got one for me the next day…read more Great service.

STAY AWAY -- Worst Management Experience I've Ever Had…read more I rented at the 7th Street Villas for a short time, and the management team was by far the worst I've ever dealt with. They changed property management so frequently that it was nearly impossible to keep track of who was even responsible for the property. I was told my townhouse would be move-in ready, and it absolutely was not. I asked them to fill a large hole in the backyard--a real safety hazard with a toddler who couldn't even play outside--and they flat-out refused to fix it. The property managers were essentially nonexistent. No one ever came to check on the property, so residents did whatever they wanted, whenever they wanted. The only communication I received was a series of empty threat letters. The community was consistently dirty because there was no real management presence to maintain it. The move-out charges were outrageous. They billed me $1,634 for a paint job--for comparison, when I lived in San Diego, I was charged $200 for paint. They also charged me for a broken lock that was already broken when I moved in and that they never bothered to fix. It got so bad that I nearly had to sue them for breach of contract. Please, by any means necessary, stay away from this company and their properties. Save yourself the stress, the wasted money, and the headache.

I've been renting under this management company for about a year now and overall it's been a solid…read moreexperience. The home was clean and in good condition when I moved in, and it's been comfortable to live in. Anytime I've needed something, management Guy Kevin has been responsive and communication has been pretty straightforward, which I appreciate. They've also been helpful when I needed to handle things in the city no issues there. I'm still currently renting with them and haven't had any major problems. Compared to other experiences, this one has been smooth.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

Danny and his team are the best! Their professionalism, communication, and knowledge made the…read moreentire experience so smooth. I can't recommend them enough! From start to finish the entire process was excellent!

Danny, Dana and the team at Myriad My Home Group is second to none. Highly recommend them.read more

This company's surveyors placed the split boundaries wrong 2 time's and when I called Miller Land…read moreSurveying owner Mr Dan and told him the boundaries were incorrect he got mad at me he was so unfair to me he's surveyors made the mistakes and then he gets infuriated with me !!! and tells me I'm costing him alot of money ! It wasn't my fault his surveyors made the mistakes !!! As a result of Mr Dan unjustly being infuriated at me for his surveyors mistakes he retaliated against my subdivision and purposefully did not write up the water easment into the 2 new legal descriptions of the minor land subdivision he did me so wrong he's caused me financially ruin !!!! If he just would have done the job I asked him to do right I would have been able to sell my property back in January of 2022 since that time till now I am unable to sell my property and my realtor told me that Miller Land Surveying was supposed to write up the water easment along with both the 2 new legal descriptions and shes perplexed as to why Mr Dan did not ! This company screwed me and caused me great financial ruin I told the owner of the company exactly wat I wanted to split my 9.7 acre lot and to make the rear east back end into a 4.365 lot because I was selling that lot with the house on it!!! I explained to him that the well was on the west front end and that the well was on that side so I told him to document that the private well was to be a shared well for both the front west and rear east lot's so that I could sell the rear 4.365 lot with my house on that lot and he new wat I wanted because I explained this to him !!! He cheated me and really cause me financial ruin because he did not make out the water well easment on the legal descriptions till now I'm unable to sell my lot and house as a result of this company failing to do the water easment and I don't have money to go pay another surveyor 2000 dollars more to do the water easment just because MILLER LAND SURVEYOR SCREWED UP AND FAILED TO MAKE ME THE WATER EASMENT !!!!

I called to discuss my situation and learn what options existed. Spoke to Dan -- he was very kind…read moreand took the time to listen and understand. He then proceeded to give me information on what to consider, etc. I was pleasantly surprised at his level of customer service -- AND I'M NOT EVEN A CUSTOMER (yet). Overall, great impression and would assume that their quality of work is just as good.

I should have review this before I moved in but I was in need a place to live I find those people…read moreAntoinette and Tony and their svs call is very rude I live there for 6 years and just moved out... he lied and said the bathroom sink have no pop up in there and it was never there and I bought a drainage cup there for protection from things going in there. I even show him the video and he lied about blinds that I damaged it I showed him the inspect report that the blinds was bad before I move in and I never use it I use curtains on the day I take a look at the apt with him and I even had conversation with him about blinds and he said I can just pull up and leave there.. what a crook.. he charge me for that. in the past Antonette let two men into my house with out let me know ( since I am deaf and need to be notify ahead of time so I dont get scared plus my cat) she had them came in while I was sleeping and then I saw on security video and I called lawyer to demand them to let me know ahead and not let them or anyone in my house without me know (accommodated ) she even hung up on police when I made the report on her.. they dont repair things to the core they bandaid the repair and often had to get them fix over and over. twice or three times pipe broke by my side and had to dig hole and "bandaid fix " half of my apt have no electricity and takes forever to fix and the tub and toilet was overflowed with upstairs poops on to my floor and into my bedrooms. Tony brought a soap to wash all my towels and not accommodate to like half price off rent because this was ongoing problem and he is very cheap guy I told him no I do not use that kind of cheap soap also mold on closet ceiling from a leaking from upstairs their heater broke and came through to my bedroom and had to make hole and fixed and there was mold in it and they dont take really good care of it I had to fight them to get a new three new AC because the old one was not working good and my home was hot and not cool and then finally they got me three new ac I even called the housing and they told me and give me a list what to watch for and they almost failed that I could call and they can get him in alot of trouble and fine him big time they want to replace a broken microwave to a dirty used microwave that I told antoinette no ! I do not want dirty and used microwave get a new one and match the kitchen. the one they planning to put is black and all the kitchen appliance is white! alot of ants and bugs and they said I have to take care of it not them! I even had a rat in my apt at first antoinette dont believe me until I send her a video the dishwasher was full of mold they had fake windows and half real windows that is not safe because they can break in I even was able to put my hands through to outside from inside. that s a not well seal and alot of drafts coming in and out alot of homeless around and alot of thieves around I had some of my stuff stolen and my car was broke in in their parking lot right in front of my home. they dont give a shit about it the homeless and thieves looked through my windows they rented a alot of people who have a a long list of criminal background in this four-plex apt and its not safe for us and rent to a family of 5 or 6 in a two bedroom apt the email from Tony was meant to send to Antonette but Antonette some how attached its thread to me and Tony talks trash about me and I confronted him and he deny it until I forward to him one of their people let the door wide open and my cat got out very careless people they intended to raise rent every year and even during covid which they knew they are not supposed to but they did until I asked them to have the rent stay the same due to covid and they did after I had to ask I admit its a cute unit to live in but it would be much better if they really fix up especially it is near downtown and Roosevelt/7th ave area is very nice place to live if they really care about the place and their tenants I treat this home as if it was mine... they dont care about their tenants all they care about is money. they charge me for refrigeration and I had to pay for laundry on the premise I feel I shouldn't because I pay rent it should come included even refrigeration! greedy people! I could go on and on but I have made enough points I recommend you to avoid this agency and spread spread about those people they need to be stop I would love to see all of us made a pettion to stop them from running this agency

So the positive. The house we rented was huge for the rent price. The location was amazing. For…read morethis, I will give two stars. That's all the positives. First, our microwave had no microwave plate. We brought this up, Antoinette told us the appliance company no longer makes them. We believed her and bought a microwave to sit on the counter. A few months later (after some other issues had occurred) we were curious about this and looked it up.... We literally found the microwave plate on Amazon for $15. they really out zero effort into finding it, but at the time we thought 'hey, no big deal! It's one small thing.' Then we found the toilet upstairs had a leak. We asked them to come fix it, which they did, and when we asked about mold........ they brought us a handmade vinegar solution to spray anywhere we thought would be moldy..... omg. Then our dish washer went out, we waited (I kid you not) 4 months to get a new one. I'm a patient person and would not have minded waiting so long (due to covid) if ANYONE from Rosetti management COMMUNICATED with us what was happening. Instead, we had to reach out constantly for updates and we literally never got one, Antoinette always made me feel like a bother for trying to figure out why -after four months - am I still hand washing dishes? Then we finally did get the new dishwasher and the appliance company BROKE it upon installation! I immediately brought this up to Rosetti management right after applicable co left and it still took three extra weeks for them to return... surprise surprise they had to put in a whole new dishwasher. Our air conditioning went out twice and both times it took more than a day to send someone out. The second time, they decided they had to replace the entire air conditioning unit!! We were super excited about that, but had to wait 3 days for the entire process. Finally we have the new air conditioning unit, and then the part that is inside (where all the vents go) started LEAKING. Onto our floor!! And through the floorboards!! I called on a Friday afternoon just before the office closed and told them 'hey the inside air unit is leaking so much, it's spilling through the floorboards' they said they would send someone on Saturday... no one ever came. Never. The unit stopped leaking and they obviously didn't care about their property enough to come check it out, so we never brought it up again. We had termites building tunnels out of the ceiling, which they did come and 'look at' but they literally just knocked the tunnels down and didn't even fill in the holes or anything. The caulk on the tub in my shower kept separating and it felt like their was an air bubble under the bathtub, like literally felt like it was going to fall through the ceiling. The tiles in the shower fell off the wall. The maintenance guy came out twice and recaulked but idk what he used, neither time worked. I could go on and on, but I believe I've made enough points. If you want cheap, this is the company to use. But you're paying for it in the long run!