As someone who is new to the Land Rover family, I couldn't be happier with the experience I've had at Land Rover Peabody. Even though I purchased my Range Rover through a third-party dealership, the team has treated me like I bought it directly from them. The service department has been absolutely outstanding. I'd especially like to give a huge shout-out to my service advisor, Nick. He has been fantastic from day one. He's knowledgeable, professional, and always takes the time to answer my questions and explain everything clearly. What really stands out is his dedication to his customers. He's even responded to my text messages at 6:00 a.m. when I've woken up to a warning light on my dashboard, helping put my mind at ease and guiding me through what to do next. That level of customer service is hard to find these days. Nick and the entire service team have made owning my Range Rover a great experience. If you're looking for a dealership with exceptional customer service, I highly recommend Land Rover Peabody. They've definitely earned my trust and future business! Jenn. Elkhoury read more

I purchased a 2022 evoque with 18k miles for 25k. SUPER amazing deal we got because when we went in we told Sara how much we wanted to put down and how much we wanted the monthly payment to be to finance. not only did she get the monthly payment lower than expected, this was the first car she showed us. the buying process was super easy and pretty quick. the car was delivered a couple days later by Lou who was also SO AMAZING!! he was very sweet and kind to talk to. he already knew the people at the town hall so that process was easy and quick. Lou was very thorough at explaining all the workings of the car I felt like I had a pretty firm grasp by the end of it and he was again so sweet to talk to the whole time!! it was def a great experience overall and I more than recommend their team for the future!! read more

Sara Bellakhdar was a wonderful salesperson; she made this experience awesome!!!!! For my 2026 Velar Sara showed me all the "bells and whistles" the car came with. I'm so very excited to have my new car and Sara as my salesperson. read more

I can't say enough great things about my experience working with Rahmel Hobbs. Over the past 10 years, he has helped me get into five different cars. Rahmel truly stands out because he makes the process enjoyable, stress-free, and efficient. There's never any pressure. He respects my limited time, moves quickly, and ensures everything is handled with care so I can get back to my day without hassle. What really sets him apart is how he consistently goes above and beyond--often stepping outside the typical sales role to make sure every detail of the deal is smooth and that the overall experience is top-notch. This dealership has gone through a number of transitions over the years, but I continue to come back because of the relationships I've built. It's not just about the car--it's about the people. Rahmel, along with Jen Dow in service, are professionals who truly care about their customers. Highly recommend! read more

One of their loaner cars was driving 100+ mph on 95S, cut me off, nearly clipping me. White Land Rover, #47, on Feb 25th. Just goes to show the type of customers they have. Will never go to this dealership or any McGovern dealerships read more

Thank you Rich Baldani! I couldn't have asked for better service! My car was delivered as promised with an extra set of mats and an organizer. This is my fourth Range Rover and even though the dealership is 3 hours away I won't buy from anywhere else.. thank you to everyone who touched this deal, you're true professionals! read more

Wonderful experience with Land Rover Peabody!!! It's great to work with professionals who clearly enjoy their jobs. Richard Baldani was my Sales Guide as I purchased my new Defender 90, which was my first ever new car purchase. Super professional and knowledgable, no pressure tactics, and just a very pleasant demeanor. He and Fritz in the business office took care of everything - insurance, registration, even had the plates on the car when I arrived to pick it up. Richard also spent a lot of time with going through all the features of my new car, with tons of helpful tips in making the driving experience my own. BONUS: They gave me a very fair and generous trade-in price on my old car, which was a pleasant surprise. Highly recommend! read more

Great atmosphere and welcoming environment. I would recommend anyone looking for a Landrover product to start here. The sales rep Richard Baldani was excellent to work with. read more

Worst service department! I bought my car new. I waited for it to come in and for the service department to check it out. When I got home, I realized there was a tear in the roof and the tailgate sensor was not working . Since then, I have had numerous issues that they cannot figure out how to fix on the first second or third try. After I get home. I realize the problem is not fixed and have to bring it back. Recently brought my car because the emergency breaking and lane assist was not working, they told me a bracket was cracked and needed to replaced for $800. I brought the paperwork with the part number to an autobody who ordered the part. when they went to replace it realized it was not cracked, and was in perfect condition. I brought the old part that was in perfect condition back to the dealership when I went back because lane assist and emergency breaking was still not working. They said the computer needed to be calibrated at $225. The next day I get a call that it is a sensor that needs to be replaced and will cost even more money. Long story short, the service department has no idea what they're doing and tried to charge me $800 to replace a part that was not damaged. I was told by many people when I bought my car do not go to the service department in Peabody because the mechanics are the worst! I have experienced this first hand. As much as I love my car, I will be trading it in at another dealership. Having a car that can't be serviced is pointless and dishonest service technicians read more

In my opinion: Worst car dealership I've ever dealt with. They even gave me a random mini van as a loaner and falsely billed me for replacing a strut they did not replace. They tend to give Land Rover loaners to people who buy cars from them. Everyone else is a second class citizen. Sad but true. read more

My wife dropped her car off at 10 am on Saturday to diagnose an issue with her land rover discovery. When the car was dropped off, we were told they would keep up in the loop on what was wrong so we could figure out if she needed a rental for work on Monday morning. NO information was given until my wife reached out the next morning to find out what was happening. The service gentleman then responded an hour and 15 minutes later telling us they need to keep the car For a few days. So we had 1 hour to find a rental because "we can't give you your car back, nor can we get a loaner because we only take care of customers who bought their car here." - seems like a great dealership. So here we are, Sunday 11:41, no rental car, no car we dropped off. I will never use this joke of a dealership again, nor will I hold back any negative comments I have anywhere the public can see. UPDATE: I received a text from my wife this morning at 11:53 stating that landrover called her, not to update her on her car but to get my contact information. At 11:58 I received a call from the general manager of Land Rover of Peabody, I Dave. He was abrasive, arrogant, and flat out rude. He began stating that my claims were false (even though the screen shots and time stamps prove otherwise), told me I was lucky the service manager ever got back to us on Sunday because they're close... if he had just gotten back to us on Saturday we wouldn't be in this predicament.. then he continued to ask what I do for a living, to which I told him and he asked "would you answer your phone on a Sunday", quite frankly if I left someone without any answer yes, yes I would. After he continued to try and attack my character he ended with " this is a private dealership, we have the right to refuse service to anyone we choose to. Come pick up your wife's car by 5 o clock we're not working on it."... great ok that's all well and fine, but when my wife called back, because it is in fact her car, he told her she should be embarrassed to be married to a man like myself. Now that is the type of person Land Rover has as their GM for their Peabody location. All because he didn't like the fact that in my review I called them a joke, to which all of the facts add up to it in fact, being a giant joke. Kudos to you Dave, customer service at its best. read more

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Made an appointment from a week ago to test drive an evoque today Wednesday at 10am . Got there and the guy went to get keys. Came back and asked if I was planning on buying a car today. Told him within a month. He said you can't test drive it then. I can only drive it if I was buying today. He didn't even offer to show cars on floor. He unlocked the floor car from far away and made stupid remarks like " will have to sanitize it later" read more

Vito takes care of bussiness. From shipping updates to final delivery. We took the new defender out for a ride and then had some Italian pastries and coffee. Vito spent about half hour going over new features and discussed the new screen layout. Fritz took care of the back end quickly and easily. Good stuff all around This was my third purchase and it's all Garabed read more

We worked with Vito Fulciniti, Peggy Markos, and Jen Dow during our car buying experience and they were all fantastic! The process was simple and transparent and the team was very accommodating! Highly recommending working with these individuals if you're in the market for a Land Rover. read more

I was initially told that my Jaguar was too old to be serviced at Jaguar Peabody as they may not have parts (without knowing the parts the car needed in advance). After explaining that I have been bringing my car there for service since purchasing the vehicle, the receptionist finally made the appointment. Nick was great, kept in touch via text and my car was completely fixed before the expected date. The receptionist should know the correct questions to ask, and is not a mechanic. Disappointed with her, happy with Nick and the mechanics that fixed my XF! Thank you... read more

Land Rover Peabody - Car Dealers Near Me - Peabody, Massachusetts

I really enjoyed my experience with them - got my latest car from here and I got a good deal and Vito and David were super helpful and were very understanding about my needs and budget. read more

Drove from NJ to MA and coolant light kept going on/off. Found this dealer as nearest to my destination and drove there with no appointment. The Land Rover Peabody team was outstanding! The on-site head technician/mechanic (grey bearded gentleman) quickly tended to the issue, diagnosed and addressed the deficient coolant liquid level. He was thorough, attentive, and with a sense of humour. Please let him know that I drove the car "like I stole it" on my way back to NJ. No issues. Many thanks for your warm hospitality. read more

From the first communication with the Sales Manager Peggy to the great service and attention from Vito. Thank you for making my cat buying experience and great one. Thank you for working out a great deal on my 2020 Evoque P250. read more

Vito was wonderful to work with. Highly recommend! Patient, knowledgeable and helpful.

AVOID at all costs! I purchased a pre-owned certified vehicle and I've had more problems than I've ever had with one single vehicle before. Let's look at the list of problems: -Power outlet didn't work -Car battery completely died. Had to call road side service. -Back left tire gets low. Filled twice. Dealership says it's fine, no problems. -Bluetooth has weird feedback (sounds) when in use. Dealership says it was fixed. It's not. -Back left tire gets low. Filled twice. No word back from dealer on resolution. Do yourself a favor and NEVER buy a car here. I regret my decision. read more

From start to finish excellent service from Vito, Fritz and team! Seamless transaction, expert communication and the most thorough review given on the Discovery. Nott o mention the pleasant atmosphere all around. Would HIGHLY recommend this dealership!! read more

My 'deal' on a new DEFENDER wasn't even close to what their flyer advertised, no one gave Arak's Fanny, and the car is plagued issues

Thanks for helping us get our new car! The customer service was excellent. Thanks for helping navigate a challenging and complicated situation. read more

Amazing dealership. Friendly people. LOUIS was best of all. It was a smooth transition and purchase. He goes to all ends to help you find the correct car and price. read more

Vito and Peggy were so welcoming and accommodating throughout the process. It couldn't have gone smoother and if I'm lucky enough to buy another I know exactly who I will be calling. read more

We had a great experience with Vito at this dealership. He made every part of the process smooth and was a pleasure to work with. We had just come from another dealership nearby, which had left a bad taste in my mouth, and the experience at Land Rover Peabody far exceeded our expectations. Vito was as honest and helpful as we could have hoped, we got a good deal, and we'll definitely be back when we're in the market for another car. read more

I went in to get a feel for what they had to offer and left with a brand new car!!!!.....well they kept it for a bit to program it and such but it had my name on it when I left! Rahmel was our salesman and he was PERFECT! If you want a friendly, knowledgeable, professional who has no ounces of pushy be sure to request his services. It was a bit chilly that day and I didn't feel like walking in and out of the cold and he was sooo gracious to accommodate me! Now, months have gone by and I continue to be amazed by his genuine interest in how things are with me and my car. And let's not forget the service team. Randy has been fantastic as well! He paid attention to all of concerns and made me feel like a priority! When I contacted him after the service was completed he responded in a friendly, timely, polite manner which is highly important to me as someone who doesn't have a lot of experience with car maintenance. Based on my experience I would recommend this location to anyone in the market for a new Land Rover! read more

I have purchased cars and or have been involved in the process of purchasing cars for over 26 years. I have never, and I repeat never been more impressed with a dealership. I walked in and was greeted with a warm smile from Fritz. Once the conversation started I felt very comfortable with Fritz and he treated me with respect. From that moment until he handed me the keys to my new Land Rover, everything was delivered as promised. I will be back to purchase another Land Rover and I will be looking for Fritz. Thank you for being what a dealership should be. Others should follow your lead. God bless. read more

I bought a RR from this location few days ago. They treat new customers very well. They made the car buying process very easy and quick. Prepared all docs for me within 2 days. It was great doing business with them. I haven't gone back for my car service yet, will see how they treat existing customers. read more

Land Rover Peabody - F-Type - Car Dealers Near Me - Peabody, Massachusetts

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I love working with Rusty Johnsen because he cares about putting me in the right car for me. He's never pushy, extremely personable and so easy to work with. Rusty also has a wealth of knowledge about Land Rovers! read more

Had an outstanding experience at Land Rover Peabody. Vito went out of his way to help me get the Defender I wanted while overcoming extremely difficult inventory levels. Chelsea made all the paperwork fly through and made the entire process as simple as it could be. I could not rate the experience better. read more

Not sure why this place has only 1 star... my experience was fabulous. My dad has a Hummer and has been raving to me about dealerships that take you for a ride on a "test terrain" so when I found out my friend was checking out Range's I decided to go along for the ride. The lot had a ton of new and used Range Rovers and Land Rovers (note to my future husband... I think white RR w tan leather may be the best for us................) Matt assisted the search and was more than happy to take us for a test drive over the terrain - seriously, drive by this place and check out the rock wall out front, that is what you drive over. Friendly service and free coffee :) If you're looking for a Rover I'd say this is a smart bet. read more

Pathetic service. Do not go here. I made an appointment with them to get service done and drove 45 minutes to get there. When I got there I was told that they don't have the part that's needed and were very rude. It was the worst customer service experience that I have ever had. read more

Love my new VELAR! Vito Fulciniti was great in getting us everything we were looking in our new car!

I have bought 3 cars from this dealer and every experience has been great. Vito Fulciniti was my last sales rep and made the transaction very easy. I will continue to buy from them because of the great service I received from him and his manager Dave. read more

I picked up my new (to me ) 2011 Range Rover Sport today. The salesman Eric came in in his day off to make sure the RR was ready for pick up after they just had the rims painted black for me (Eric's idea saved me thousands!!) the truck looks and drives great! Many thanks to Eric and the team at Land Rover Peabody.. PS: the test track is fun I would just stop in again to check that out!! Steve Woburn, Ma read more

The service here is lousy. First of all they don't answer the phone. When you're able to book an appointment it's at least a month wait. Makes me wonder how good can their cars really be if people are booking for repairs a month out? When I asked if the issue becomes an urgent matter before my appointment, what should I do they said check with another Land Rover dealership to see if I can get in? In other words, they don't care if your car breaks down. The most infuriating part is that I wasn't asking for an appointment sooner. I'm trying to understand the urgency of the issue so I don't find myself broken down somewhere. instead they put a scheduler on the phone that knows nothing. That said, if the issue is determined to be urgent they should be accommodating those customers and prioritizing them. Customer service is not hard, but seems to be a foreign concept here. read more

Eric Guenard is by far one of my Sons favorite Sales Man. We recently purchase our first Range Rover Evoque and he answer all of our questions from the moment we got to the Dealer. Wife loves the car great experience Thank you read more

Land Rover Peabody - Car Dealers Near Me - Peabody, Massachusetts

First time I've ever purchased from LR Peabody and definitely the last! Our three experiences with the Service dept. have been awful. It's one excuse after another and nothing is ever their fault. We purchased a brand new LR Discovery in December and it's already been in the repair shop 3 times, one of those times it had to be towed! After the latest repair (oil leak and the car only has 12k miles on it) my car was returned to me absolutely filthy. It smells like oil, diesel was dripped down the side that even a car wash couldn't take off and the rims were covered in mud. The latest excuse was that they changed detailing companies this week...again another excuse. They talk a really good talk about the exceptional service you will supposedly receive when purchasing from them. Trust me, it's ALL talk. We will for sure be using Land Rover of Sudbury for all service and maintenance going forward! I took my Discovery there once for a quick software update and the service department was fantastic. My car was returned to me an hour later, update complete and sparkling clean. We regret not buying from Sudbury!!! read more

Thank you for your excuses but as I stated, the window sticker's mileage was lower than what he was trying to convince me of and even still im no where near that doing all highway driving and never during heavy traffic times. Also, if I had any interest in having him as my sales man I would've approached him. Obviously there was a reason I approached a different sales man after my sister went the day prior, and obviously theres a reason my sisters did not end up buying from you guys. Yeah my car does come with a remote starter that I am well aware of how to use, but as you guys have openly admitted on the phone while trying to get me in for service "these new cars are having a lot of issues". Perhaps you should focus on correcting the issues with in your establishment instead of excusing them and making your high paying customers feel worse about their experience. read more