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    Land Rover Peabody

    3.6 (73 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Land Rover Peabody

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    Dave P.

    My wife dropped her car off at 10 am on Saturday to diagnose an issue with her land rover discovery. When the car was dropped off, we were told they would keep up in the loop on what was wrong so we could figure out if she needed a rental for work on Monday morning. NO information was given until my wife reached out the next morning to find out what was happening. The service gentleman then responded an hour and 15 minutes later telling us they need to keep the car For a few days. So we had 1 hour to find a rental because "we can't give you your car back, nor can we get a loaner because we only take care of customers who bought their car here." - seems like a great dealership. So here we are, Sunday 11:41, no rental car, no car we dropped off. I will never use this joke of a dealership again, nor will I hold back any negative comments I have anywhere the public can see. UPDATE: I received a text from my wife this morning at 11:53 stating that landrover called her, not to update her on her car but to get my contact information. At 11:58 I received a call from the general manager of Land Rover of Peabody, I Dave. He was abrasive, arrogant, and flat out rude. He began stating that my claims were false (even though the screen shots and time stamps prove otherwise), told me I was lucky the service manager ever got back to us on Sunday because they're close... if he had just gotten back to us on Saturday we wouldn't be in this predicament.. then he continued to ask what I do for a living, to which I told him and he asked "would you answer your phone on a Sunday", quite frankly if I left someone without any answer yes, yes I would. After he continued to try and attack my character he ended with " this is a private dealership, we have the right to refuse service to anyone we choose to. Come pick up your wife's car by 5 o clock we're not working on it."... great ok that's all well and fine, but when my wife called back, because it is in fact her car, he told her she should be embarrassed to be married to a man like myself. Now that is the type of person Land Rover has as their GM for their Peabody location. All because he didn't like the fact that in my review I called them a joke, to which all of the facts add up to it in fact, being a giant joke. Kudos to you Dave, customer service at its best.

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    7 years ago

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    6 years ago

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    5 years ago

    Vito was wonderful to work with. Highly recommend! Patient, knowledgeable and helpful.

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    5 years ago

    My 'deal' on a new DEFENDER wasn't even close to what their flyer advertised, no one gave Arak's Fanny, and the car is plagued issues

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    7 years ago

    Love my new VELAR! Vito Fulciniti was great in getting us everything we were looking in our new car!

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    9 years ago

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    Review Highlights - Land Rover Peabody

    From the first communication with the Sales Manager Peggy to the great service and attention from Vito.

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    Land Rover Peabody - car_dealers - Updated June 2026

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