Thank you, Will from Sales. Sat with me in my car and helped me program my phone…read more I love Volvo of White Plains.

showed me a car with a check engine light on and asked me for a $500 deposit prior too me even…read moreseeing the car and when i saw the car two days later it had a check engine light and had the audacity too want me too test drive it ... the front desk sucks too

This place is in tip top shape, staff is awesome and Cheech is "THE MAN". Friendly, knowledgeable,…read more on his game 24/7. I've been coming here for years, and walk thru the museum of old Porsche cars while i wait!

When I recently picked up my '82 911 SC, I realized I have been taking my car to Rennwerke for 30…read moreyears. Why? Top notch work on the car, excellent service, fair prices and the incomparable "Cheech," who knows absolutely everything about Porsches and is simply the best in the business!

Horrible Experience - Dishonest and Rude at Volvo White Plains…read more If I could give zero stars, I would. My car was towed here because I always took my Volvo to the dealer, but this was by far the worst experience I've ever had. I originally called and was told a ballpark price of about $300 for a battery. When I finally managed to tow the car in, they sent me an outrageous estimate for $11,342 - with the battery alone at $628! They also claimed the alternator was bad and added a list of typical items like tires and brakes, but nothing major. When I tried to get clarity, I called multiple times and even texted. Helene, the service advisor, never returned my calls or texts. Completely unprofessional and rude. On top of that, they charged me $280 just for giving me the estimate--nothing was repaired, nothing was fixed. When I came with the tow truck to pick up my car, I was treated poorly yet again. And here's the worst part: when AAA came to help with the tow, their technician ran proper tests on the alternator (the dealer never showed me any test results). The alternator is perfectly fine. Exactly what I suspected--it was only the battery. The AAA technician retested multiple times and confirmed it. So Volvo White Plains tried to upsell me thousands of dollars in unnecessary work, lied about the alternator, refused to communicate, and then charged me almost $300 for the "privilege" of being scammed. In short: Dishonest, rude, and predatory. Do yourself a favor--avoid this dealership at all costs.

Thank you, Nikki from Sales. Jolene (my) car is ready for remote start…read more I absolutely love Volvo of White Plains.

I am writing to share the outstanding customer service that I recently received at Jaguar Land…read moreRover in Elmsford. I was initially concerned to learn about the new leadership at the dealership, especially regarding the change in my Service Advisor. However, my mind was immediately put to rest when I met Michael, my new Service Advisor. He was professional, very helpful, and most importantly, honest. I realized immediately that I was in good hands. Michael went above and beyond to assist me and made me feel confident that my car issue would be resolved, and it was.

I just leased a new F Pace and couldn't be happier. From the 1st phone call I made, to the…read morereceptionist at the front desk, to my sales lady Emilia to the finance manager, every interaction was positive and completely professional. Frankly, as a lady, I have had so many truly horrible dealer experiences where I've been ignored, asked when my husband was coming, lied to and been told the quote I was given is incorrect because it's this much higher quote. NONE of this happened here. I can't speak to the other reviews but I can tell you as someone who knows cars well and has purchased/leased over 1 dozen, that this dealership does it right.

Rescheduled my service three times, so I had to take off from work three times in a week. Terrible.read more

This review is for the service center-it seems to be under new management and they are HORRIBLE!…read more They are totally disorganized and all over the place-they try to bait and switch you with pricing and were reluctant to take my coupon that was on their website. They even lied about the labor time that was needed for a repair-one sales person said 1 hr and the other before that said it would only take a 1/2 hr. They are very unprofessional as well fighting in front of customers, I really do not trust them at all. They are not good with customers-the previous leadership was so much better under Charlene!!! We miss her. I will not be going back to this service location anymore-they try to nickle and dime you on everything and are WAY overpriced, be careful as they will try to over charge you without you realizing it as well.

Scott was very friendly and helpful. He was willing to negotiate and lower the price when I was…read moreuncertain about buying the car. The Prius had no issues because Sato tends to buy from Japanese businessmen that take great care of their vehicles. I got a great deal! In addition, they're connected to Sato Repair which is extremely helpful and courteous, taking care of vehicle issues that other repair shops cannot or will not.

From the owner: Pre-owned vehicles of various makes and price range.read more

Ray Catena Lexus of White Plains, Eli Suarez, Manager of the Parts Department, is a rare exception…read moreto the marginal and poor customer service in today's business model. Non-existent is a better term. Eli personally took my phone call after a windshield wiper insert I purchased from him did not fit one of the wiper blades on my 2018 Lexus ES350. He immediately took ownership of the problem, did not cast blame elsewhere, and sent a new blade to my home in Florida. I have utilized Ray Catena Lexus for decades prior to retiring. He was helpful throughout the process, explaining that Lexus no longer manufactures the insert for the older wiper blades. He communicated by phone, text and email, and made it his goal to solve the issue. I could not be happier. If you need genuine Lexus parts, visit the Parts Department at Ray Catena Lexus of White Plains.

The first time I came here for service I had a great experience with someone named Millie, so I…read morefelt pretty good about coming back. My experience the 2nd time around was not so good. I was in the area waiting for a call from my service personnel and never received one. He said he called me twice and left a voicemail and assumed that I declined whatever tire work that needed to be done. But I never got the calls and never got the voicemail. Besides that, I drove home and the next morning, my car would not start. Called AAA and they had to come jump the battery. The battery cap was open, it was clearly drained during the service and clearly jumped by the dealership, but no one communicated that to me. Given that I drive a hybrid, and it was a short distance home, I never had the chance to charge up the battery. This led to a delay in going to work the next morning. Both experiences unfortunately led to an unpleasant impression and I am not sure who to reach out to for such concerns. I feel like customers should be communicated to when their battery is drained during service knowing that it's a hybrid vehicle.

I was in the hospital and my wife needed to use my RAM 2500 Pickup the CV Joint on the Passenger…read moreside required replacment. White Plains Dodge took her in quick cleared a host of Warentee issues and was very reasonable in there cost and service was excellent. They did not take advantage of a woman in a distressful situation. I will be buying my next Truck from WHITE PLAINS DODGE. THANK YOU !