I really wanted to like this place. But too many of the people who work there do their jobs like…read morethey don't give a damn about the customer. It took four hours of waiting just to get the paperwork done, and that was after I'd already spent the previous day with them for two hours and set up an appointment for the next day to finish up. Of course, when I arrived the next day, nothing was ready. And when, after several hours of waiting just for the paperwork, one or two of them were pretty rude to me. There's one good guy there, Mike, the floor manager, who seems to be the smartest man in the room. But everyone, literally the entire staff, had to go to him for virtually every little thing. And today, I received my car, with stickers still glued onto the windows, stickers that specified that they should be removed before delivery. And these are those really difficult stickers to take off. Really, it's as though most of them have decided to just do the minimal amount of work to get the car out the door. I wanted to like this experience, but at every level there was more stress than was necessary. I ultimately got a good deal, but not sure if it was worth the stress and effort. We'll see....

Managers need training in customer service. I'd never get a car from there again even though I love…read moremy Hyundai.

The first time I came here for service I had a great experience with someone named Millie, so I…read morefelt pretty good about coming back. My experience the 2nd time around was not so good. I was in the area waiting for a call from my service personnel and never received one. He said he called me twice and left a voicemail and assumed that I declined whatever tire work that needed to be done. But I never got the calls and never got the voicemail. Besides that, I drove home and the next morning, my car would not start. Called AAA and they had to come jump the battery. The battery cap was open, it was clearly drained during the service and clearly jumped by the dealership, but no one communicated that to me. Given that I drive a hybrid, and it was a short distance home, I never had the chance to charge up the battery. This led to a delay in going to work the next morning. Both experiences unfortunately led to an unpleasant impression and I am not sure who to reach out to for such concerns. I feel like customers should be communicated to when their battery is drained during service knowing that it's a hybrid vehicle.

I am writing to formally report an unresolved billing issue related to my lease renewal at Ray…read moreCatena Lexus of White Plains. I renewed my lease and took delivery of a new vehicle on December 22, 2025. All required payments for the new vehicle were made at that time. However, on January 1, 2026, I was incorrectly charged $699 for my previous lease, in addition to payments for the new vehicle. Additionally, I have not been reimbursed for the unused portion of my prior lease covering December 22-December 31, 2025, which totals approximately $202. I contacted the dealership nearly two weeks ago regarding this issue. My salesperson, Fabio, advised that the team was "figuring out" the reimbursement. Since then, I have received no updates, no reimbursement, and no ETA. I attempted to follow up today, but the finance manager was unavailable and did not return my call. It is extremely disappointing that the dealership is very responsive when selling a vehicle, yet unresponsive when a customer is owed money. This matter should have been resolved promptly.

I cannot thank Phil Coiro at the Ford Center enough for the extraordinary care and effort he put…read moreinto resolving my issue. From the moment I reached out, Phil listened patiently, treated me with genuine kindness, and took action immediately. He wasted no time with excuses or delays. Instead, he focused entirely on making everything right. What could have been a frustrating experience became one of the best examples of customer service I have ever received. Phil did not merely fix the problem. He went far above and beyond to ensure everything was handled perfectly and that I felt truly taken care of. His calm professionalism, thoughtful follow-through, and genuine courtesy made all the difference. Phil Coiro is the epitome of a true gentleman and an absolute credit to the Ford Center. If every employee were even half as dedicated and kind as he is, the world would be a much better place. I am incredibly grateful and will never forget how he turned a difficult situation into a genuinely positive one. Thank you, Phil. You are simply the best. I highly recommend working with him whenever you have the opportunity.

My daughter and I recently went to this dealership for the first time. The entire experience, from…read morethe beginning when she first called to make an appointment through to her driving off the lot with a brand new Bronco 2024 was an extremely positive experience. Isiah is a relatively young salesman that went above and beyond to make sure the entire process was smooth and transparent. Now, I'm sure the fact that my daughter had spent significant time researching the car before even calling them put us in a good position; however, that does not take away from Isiah's work as a professional. All other employees that were involved in the process were also wonderful--from another the receptionist, another salesman, to the finance person, etc. I would certainly recommend this dealership and when I am in the market to purchase a new vehicle for myself, I would definitely come here without any hesitation.

Excellent service & support!! Five stars to Tony, Marvin, Flo & Tracy!! After short test drives in…read morethe Venue, Kona and Ioniq, Tony gained a solid understanding of what we were looking for, arranged a great trade-in price for our Elantra, and made every effort to accommodate our every need... These guys should be applauded for understanding the value and importance of customer service. At no point did we feel hustled, nudged or rushed into making a purchase or "quick deal." Visit Tasca and see for yourself...

The service lady sitting at the desk is rude and always has a nasty look on her. She'll help you…read moreafter she finishes her phone calls. Not professional. Always tossing the customer aside. I'm writing this as I'm standing right in front of her -.- Service is a 5/5 stars. They were very good to me. But I generally come here for parts so 0 out of 5 stars for the desk lady.

I cannot say enough good things about this dealership. This is my second time purchasing a…read morepre-owned certified C300 here, and I have been overwhelmed by the professionalism, kindness, and understanding of all of the staff, not to mention the detail oriented process from beginning to end. Focussing on my most recent purchase, which was a 2023 C300 with a trade in on the 2012 C300 purchased at this dealership, I worked with Amir. He went way above and beyond to accommodate the transaction, which was directly before Thanksgiving! His communication and flexibility was truly remarkable, and never once did I feel pressured. I now consider Amir to be both a trusted liaison at this dealership, but also a friend! Thank you so much Amir! Every other staff member is fantastic including Joli at the front desk, John who processed my paperwork for the final transaction in a super efficient manor, and of course Jesus, who acclimated me with this new model 2023 C300. As you can imagine, there is "just a tiny bit" of a learning curve -- to say the least! There is no other place I will go when it's time for the next one, but I trust this dealership endlessly and would recommend them to everyone and everyone. They are incredibly fair with trade-in value. Even on my previous purchase of the 2012 where I was trading a SAAB (discontinued) MB White Plains still did me a solid! Really look no further. To quote a famous cover song performed but Tina Turner: Youre Simply the Best" THANK YOU SO MUCH TO ALL OF YOU!!! Will add pics soon!

The worst experiences of my life. You hear stories about dealerships using predatory tactics to…read moretake advantage of women and this dealership really exceeded. I was quoted a price for a trade in and then the numbers suddenly changed and the paperwork illustrated a lower number and then they pretended to fix it but never did. I will never purchase a car from them ever again. Liars and thieves.

Service Manager reached to correct previous mistakes above and beyond. Appreciate the time that was…read morespent fixing other parties wrong doing. Thank you for your time and good will. GMF

Absolutely horrible service - post sale, of course! I ordered a bed liner for my truck. Never…read morereceived a call that it was in. I called and was told it had arrived. I showed up but they couldn't find it. The man said once he found it, as he was sure it was in his warehouse, he would personally deliver it to my home. Two days later, no bed liner! So, I called and the same man said he would look for it and call me back in one hour. Guess what? You guessed it - NO call back. I then proceeded to call the GM, Steve, who finally picked up after having me on hold for 7 minutes. He sounded about as enthused to help as Eeyore would after having a root canal sans novacaine. Folks, spare yourselves the indignities and don't give these unprofessionals your business.

I was interested in a purchasing a vehicle that I had seen advertised on the website. It wasn't a…read morehigh end car, so I was a bit apprehensive about purchasing from Acura. It can be intimidating walking into a luxury dealership for some people. I will say now that the treatment I received from Anthony and Sal when purchasing my Pre Owned vehicle made me feel like I had just purchased every car on the lot. Anthony was extremely professional and courteous from the moment we were introduced by the manager. Very approachable, not pushy, and was a straight shooter from the jump. I love that he treated me like he would the President of the United States. Sal was relatable, non intimidating, and made himself available throughout my complicated transaction. He communicated with me in a way that I understood, and answered all my questions. Firstly I would highly recommend Curry Acura for anyone considering a new vehicle. I will definitely personally refer anyone. Second, I will be returning for my next vehicle when I'm ready-- that sweet candy red MDX.

This letter was sent to curry Acura about a incident that occurred and the manger basically told me…read moremy concerns should be with the tow company. Don't get service from this location. To Whom It May Concern, I am writing to formally document a serious safety incident that occurred following recall service performed on my 2019 Acura ILX at your dealership. On May 2, 2026, I brought my vehicle in at approximately 10:45 a.m. for a scheduled brake recall service. At 12:41 p.m., I was notified that the vehicle was ready for pickup. I arrived around 3:00 p.m., and the vehicle was returned to me. Upon leaving the dealership, I immediately noticed that the brake pedal felt unusually stiff. I initially assumed this might resolve with normal driving. However, shortly thereafter, I experienced a dangerous malfunction affecting both the braking system and cruise control. To be specific, my vehicle was braking on its own, it would not reverse therefore I could not operate the vehicle. The vehicle began behaving erratically in a way that nearly caused a serious accident, placing my safety and the safety of others at significant risk. As a result of this incident, I was forced to wait in a parking lot for approximately eight hours for a tow, without access to a restroom and with uncertainty regarding the safety of the surrounding area. Additionally, I experienced a lack of communication and professionalism from the towing company, which added to the distress of the situation. When my vehicle was brought to Acura for the second time on Sunday May 3 by tow truck during examination of my vehicle, it was reported to me by your employee Chris Bach that the wiring was loose. It is my position that the recall service performed by your service department was improperly executed and directly contributed to these malfunctions. A vehicle brought in for a safety recall should be returned in a safe and fully operational condition, not in a state that creates new hazards. This situation has caused significant inconvenience, stress, and concern for my personal safety. I am formally requesting the following: A comprehensive inspection and repair of all braking and cruise control system issues at no cost to me. Reimbursement or compensation for all expenses incurred as a result of this incident. A written acknowledgment from your dealership accepting responsibility for the errors associated with the recall service. I expect a response within 10 business days. If I do not receive a satisfactory response, I will escalate this matter to Acura Corporate Customer Relations, the National Highway Traffic Safety Administration (NHTSA), and, if necessary, pursue legal counsel. This is a serious matter, and I trust it will be handled with the urgency and attention it requires.

I had a terrible experience at Curry Chevrolet's service department. I brought my car in for…read moreservice, and as I was backing out of the service area, one of their associates lowered the garage door onto my car, shattering my rear window. This was clearly their negligence -- I was in plain sight, and the door should never have been closed while a vehicle was moving. When I spoke with the service advisor and the manager, instead of taking responsibility, I was told they "weren't liable" because I backed out. That explanation is ridiculous. The damage happened because their employee lowered the door without checking if the area was clear. I trusted them with my vehicle, and they handled the situation with no care, no apology, and no accountability. I strongly advise anyone considering Curry Chevrolet for service to think twice. Mistakes can happen anywhere, but refusing to stand behind them and blaming the customer shows terrible management and complete disregard for basic professionalism.

I hope you read this review before you buy/lease a car from Curry Chevrolet. If you don't read the…read morewhole thing and get nothing else from this review, do yourself a favor and don't deal with this dealership. It's not worth the hassle. Let's start at the beginning, first they negotiate in bad faith, the salesperson will say whatever you want to hear, then say the sales manager didn't approve it. That was my first clue to get out of there, I didn't listen to my gut and put down a deposit. Stupid mistake. Then comes the contract, the leasing contract had language in there that says they can share my social security number with anyone they want, not stipulating that it would be with a specific bank. I said I'm not signing that, so they said they would keep my deposit. Mind you, this is how they START the relationship. After the deal is done, they said they'd email me with the financing info. THEY NEVER DID! I HAD TO CALL THEM A MONTH LATER AND ASK WHO I HAD TO PAY! Then the car had some problems with the radiator. First visit, they cleared the codes and sent us on our way. The check engine light came on many times shortly afterward. It took calling them repeatedly to get them to take the car back in. Then they took a month to get the part to fix the car. When they finally gave the car back, we noticed the car had bad damage to the back panel (badly dented, scratched). They tried to pass it off like it was there when we brought it in. They eventually checked the cameras, confirmed that it was their fault and fixed it resulting in even more wait time. But not before making an insulting claim that we were somehow at fault for them damaging our car. I wonder what would have happened if we didn't notice the damage in the shop. Also, the brakes of the car never worked the same way after that visit. Fast forward about three years to the end of the lease, we turn in the car on time, they said "[They'll] handle everything". Honestly, considering the history, I knew that they would screw it up somehow. Sure enough, a week later we get a message from the lender HVCU saying that I owe them $27K. I most certainly do not since I gave the car back on time and surrendered the plates. I call Curry to clear it up they say "Uhhh well the keys aren't here, I'll look into it and get back to you". They didn't. As of this review, they've answered none of my follow up phone calls, and this $27,000 problem is still up in the air. I don't care if they start giving out cars for free, I will never deal with Curry Chevrolet again for as long as I live.