I had a great an seamless experience here, with friendly staff, efficient security lines, and even…read morea speed US Customs experience. The airport felt well laid out, easy to navigate, and the ease of access via public transit like the Sky train was a huge plus for getting from the waterfront/cruise ship dock to YVR.

Great airport! No traffic outside. No airline employees or security screaming what to take out of…read morebags, etc. Not being herded through. Very pleasant. Easy to get to customer service through Air Canada and easy to turn in bags. They even have tons of FREE carts for luggage!! Security was ran efficiently and they were all very happy and nice. Throughout the airport is great art and information about the area. Bathrooms are clean and there are lots of them. Comfortable chairs and lots of retail and food options.

Service here is abysmal. Our pick up time was 2 pm. We got in line around 1:30 and stood in line…read morefor close to 20 minutes. Another 11 minutes at the desk with a confirmed pick up reservation. We've now been waiting an addition 40 minutes to bring our car to us. (Why can't they give us the location and allow us to retrieve it ourselves?) ‍ A very empathetic fellow named Jason is the ONLY one who came to help. My husband spoke with the Manager Dipen who only shrugged. Your best bet is to go to Hertz, Alamo, Budget, Thrifty ... ANYWHERE else!!

Had to limit test my experience with my airport. Was great, workers were pretty chill. Although I…read moredidn't have a flight, it seems like I was ok being there. Definitely was being watch on camera until I left

A quiet and small terminal off of the main airport. It's much more relaxed here and much less…read morepeople. Pacific Coastal operates out of this terminal to remote areas in BC, and various fishing lodges have chartered flights from here. The departure and arrival areas is pretty much one section. The baggage carousel is right by where you board. I take Pacific Coastal flights, and there's no security screening to go through, you just go out to the tarmac and board the plane from there. Unfortunately there's not many food options. There's only a cafe located at this terminal and you'll have to go out pretty far to find actual food. Service is fast since there's virtually no people. You can just go at the required arrival time and you should be fine. The building is very small and it's impossible to get lost as it's just one big hallway. Bathrooms are located on one side of the building. There's a shuttle that goes to and from the terminal but otherwise you'll have to take a taxi or Uber to get there. It can take quite a bit of time to go between terminals.

This is the smaller airline terminal: I arrived from Haida Gwaii on Pacific Coastal Airlines…read more There isn't as much scanning of luggage and person at these smaller airlines, which threw me for a loop in our age of high security. The terminal was nice and clean and orderly. I was disappointed in the taxi service: there was nothing in sight and I had to call get a cab, seems strange for an airport terminal to have no taxi waiting around at all, I waited for about 15 minutes to get out of there after collecting my items.

I keep experiencing good things about Air Canada, even I can't believe it. Again with my…read morephilosophy, if I only write complaints, then I ignore the good efforts by the company and its employees. I recently went on a trip, again using Air Canada, it's as good as the last time. I really like what Air Canada has done with their bookings and check ins. It's so easy! Once the flight has been booked and confirmed, I got a reminder (24 hour window) that I can check in online. It confirms my seat, gives me options to change it (for a fee of course), and all I have to do is show up. All the information about carry ons and checked luggage are there, things I can and cannot bring, it's so convenient! On my way back from Toronto to Vancouver I had my bike with me. I was a little worried at first that it can get lost given the past troubles after covid where people were losing their luggages. I had notifications telling me where my luggage is, that it was placed in on the plane with me, who handled it. No need for an airtag! I was impressed! Checking in was so easy too! It was self serve. Go to the kiosk, enter your information, print the tag, stick it to your luggage, drop it off the automated luggage drop off point. Unfortunately for me, my bike is considered oversized so I had to go to a different area, they asked me to open it for inspection, and re-pack it, then drop it off the conveyor. Easy peasy!!! I was being given regular updates thru my phone, what time my flight is boarding and when it started. Just there's a big hole in my bike's box but the bike wasn't damaged. Overall Im happy with how easy things are. Keep doing a good job Air Canada!

My family and I chose Air Canada because it offered the shortest and most convenient itinerary home…read morefrom our Disney Cruise in Singapore. The flights to Singapore were excellent and completely on time. Unfortunately, our return trip was the exact opposite. After a 15-hour flight from Singapore, we landed in Vancouver expecting to catch our connecting flight to Houston. As soon as we arrived, we were notified that our flight had been canceled due to "maintenance" and were rebooked on a flight departing nearly 15 hours later, extending our journey to almost 40 hours. I understand that maintenance issues happen. My complaint is not about the cancellation it's about how my family was treated afterward. The Air Canada customer service representative assisting us, Kasumi, was rude, dismissive, and unprofessional. She raised her voice at my wife and family while demanding our travel documents, spoke with an attitude throughout the interaction, refused to explore alternative options, and initially declined to provide meal vouchers despite our lengthy delay. It wasn't until I requested a supervisor that she reluctantly provided the vouchers. When I asked to file a complaint, she told me to wait for a supervisor. After waiting for quite some time, no one came, and she ignored any further questions. To make matters worse, the customer service line downstairs had an estimated two-hour wait. While waiting, my young son developed a fever after the long international flight, forcing us to leave the line to care for him. Flight disruptions happen. What should never happen is treating exhausted families with disrespect when they are simply asking for help. The flights themselves were fine. The customer service was not. Because of this experience, I cannot recommend Air Canada and will be choosing another airline for future international travel.

A nice small airport originally built for the Royal Canadian Air Force. It is now used mainly for…read morepilot training. There is a military feel to this airport as the original hanger built for WWII airplanes still exist. Also, you will see some Canadian Air Force roundels used inside the airport. My main complaint is that the washroom is way too small - too few urinals for the 5th busiest airport in Canada. I never had to wait in line to pee until now.

Great place for breakfast or lunch. Tasty food. Service might be a bit slow if they get slammed…read morewhen you're there.

Fast and fair price ! Only $35 to get from riverside to downtown! The phone call was quick and easy…read moreand they communicated well, knew what they were doing.

I booked my airport ride to a downtown hotel few days ago, with one stop on the way. The driver…read more(Rick) was on time, professional and friendly. I enjoyed the ride. The vehicle was clean and comfortable. The owner was extremely responsive which was important to me, as my booking was last minute. The driver was wearing mask the whole time and there was a plexiglass between driver and passenger. Will use them again in the future. I will recommend them to anyone looking for car service.

Amazing service from Vancouver to Whistler. Our driver John was so friendly and prompt. He showed…read moreus multiple cool spots along the drive and gave us some amazing recommendations for both Whistler and Vancouver 10/10 recommend!

Beautiful airport. No trams or buses are needed to transfer you to other terminals or gates…read more Just walk or RUN as we did to our correct West jet airline gate. After arriving at the correct gate, we were pooped out and could have used a shower! Little did we know that West Jet has two gates at the opposite ends of this airport. This mistake is on us.;)

Clean and beautiful terminal. Fast and free wifi - great lounge. I didn't have a choice of…read moreterminals, but I would happy pass thru this one again.

I never ever thought of sending anyone of my kids in a small airplane let alone a water landing…read moreone. The flight Center is a good walk from the street so give yourself enough time to walk there. The center is super organised. Very helpful staff. The only problem is it gets overcrowded inside the building so if you go outside you aren't going to hear the announcements. Even inside the announcement is very quiet so you have to keep your eye on the screen. Boarding the airplane was interesting for me to see people have a normal size suitcase. My daughter said when they were getting ready to take off the pilot kept circling the airplane for some reason so she felt sea sick. Once they took off it was beautiful view. Within 40 minutes they landed in Seattle. So not bad at all if you are rushing to go home. Let me know your experience please with the flight :-)