I took my wife to Mercy hospital emergency room on April 23, 2023. As soon as we arrived the 2…read moreladies (one had red hair, the other brown hair) were rude, hateful, aggressive, and very unprofessional. These are the people that mercy has greeting potential new patients. First impression was terrible. These ladies have no business working at a hospital and have no idea what common courtesy is and how to treat people. However, the nurses, techs, and Doctors were great. Very professional, helpful and courteous.

Hospital is comfortable, clean, & professional within their reasonable capabilities, it's really…read morequite nice. Food left untouched after operation, but I had a pretty good turkey sandwich in the cafeteria. What the staff of this hospital exceeds in empathy, they lack in "warm" blankets. The bedding provided is just that: warm. Not only that, but these blankets are hardly more than cheap motel sheets. A healthcare center truly concerned about their patients' well-being would at the very least have thick, hot blankets available. In fact, I'm sure hot blanket escorts to and from the parking lot would greatly improve the patients' quality of life along with the staff taking care of them, notably during the cold winter months. It certainly would have improved my stay. 3/5, would settle for a slightly warm sheet again.

Look at your Consent for Treatment form carefully as FHS discriminates with different financial…read morerules for different patients. There are some ugly surprises in the end when Trump General Hospital turns you over to collections, even if you pay monthly. FHS is keeping it classy during America's worst economic downturn and pandemic.

Bad service was there for rinho virus for 4 days cna. Not nice the doctor treated me like I was…read morestupid late helping you would not go here I rather die than step a foot in the this hospital

The TCU staff has been incredible. I am a nurse myself, and can be pretty critical when it comes to…read moremedical care. The nurses, techs- even housekeepers- have treated my father as though he is one of their own family members. Not a cliche... they are truly invested in the care and comfort of my dad. It's pretty special. Because of critical care bed availability at the hospital near him, he was transported almost 2 hours to Freeman where there was an available bed. While initially afraid to have him so far away... we now see what a blessing it is to have him at Freeman. I am beyond grateful for the staff here. (I'm looking at you, Neil!)

Do not take your children here! My daughter is 7 months old with RSV! They sent us home knowing her…read moreoxygen was at 72% and dropping! Told us she was just fine and that we have to just let the RSV pass on its own!

Emergency room visit, annual mammogram and out patient surgery highly met my care expectations…read more From admitting to discharge the processes and personnel were careful, diligent and understanding. I will encourage anyone in the Carthage area to trust the care received.

Substandard care, all around. Some staff are friendly, some are rude and act like they are doing…read moreyou a favor.

I understand that marijuana is legal recreationally in Missouri. But when visiting my mom in the…read morehospital and an employee with Crothall, ( Amie S.) smells of marijuana while working at this hospital/ I tend to have serious doubts about the quality of care, sanitation, and employee screening. I do not trust someone who is high to be near my sick parent. Unprofessional, unsanitary, and shows an extreme lack of respect or care for the patients.

I took my dad to urgent care on 32nd street in joplin, we were first patient this morning, very…read moreprompt getting him in there, and I was called back to come talk to the doctor in my dads exam room. So when I was leaving to go back to waiting room to call my family, the nurse in charge I guess was very snotty to me and said your in my way, I was nice to her and very rude to me, I said nicely u don't have to be so rude to me. So later they were going to transfer my dad in ambulance to freeman hospital, I sat in the waiting room 45 mins to hour, no communication or nothing, I walk back up to desk ask and said I want to go back check on my dad, they said we already transferred him in the ambulance 45 mins ago, I was upset and that was my dad come on folks.

I was seen today at Freeman Urgent care for an injury to my leg that I'd kept putting off. Dr…read more Eichelberger and the entire staff were outstanding! Very prompt, caring and extremely efficient. This was my first ever urgent care visit and had heard negative experiences from others but I would not hesitate to use this service again, but hopefully I won't have to!

Its fine as far as clinics go, people are generally nice and I never have to wait too long…read more However, its a bit too sterile for me. So many doctors offices and clinics have up their game with more friendly decor, artwork, calming colors and less institutional furniture. Great doctors and all, its just that I've been in a lot (far too many) doctors offices and clinics. So many of them just have made them more comfortable and friendly. I hope over time they decide to invest in some upgrades but keep the great doctors, nurses and staff.