TLDR: This is not a professional service. Look elsewhere…read more We had such a bad experience, I don't even know where to begin this story. First, the website to book doesn't work on iPhones, and you should use your computer. We've had two crazy experiences with this company but this last one was a major doozy. Their process is, once the proposed reservation is booked, they accept it and send you confirmations, and even after that, almost everyday you'll get an email confirming your booking. You'd think this was reassuring? We have two people on an account so we both were getting emails and texts confirming the booking. Reassuring. You'd think. The day of our reservation arrives and it's to get to JFK. The time for the car to arrive comes and goes. Reminder: This after actual text conversations back and forth reconfirming the booking as well as all those emails. So we text in that morning and the person says, oh you cancelled 3 weeks ago. I mean, how?! How did we cancel 3 weeks ago when you have been sending daily confirmation reminders as well as having text reconfirmations to confirm the date and time and the booking was made well after June 6th. Again, we have had at least 10 emails and texts confirming conversations since that debacle of our first request for a car back on June 6. Texts and calls back and forth that they are wrong finally got us a driver to the house 2 hours late! Initial flight missed at this point. We had to change flight reservations and make alternate plans for arrival. It was stressful. Beyond stressful. We are still holding out in good faith for them tho. We need to get to get to JFK and really giving them so much benefit of the doubt at this point. 40 mins to arrival promised. An hour later... the driver calls, who is supposed to be a professional driver, and she is somewhere parked who knows where trying to find the house. She's had the address and has CarPlay (as she rolls up finally I see she has her phone, so assumed she's using CarPlay or Google Maps) but parked and waiting at a totally different address. Again, another sign. But we need to get to the airport and are feeling like, beggars can't be choosers, just get us there! However, we really were just questioning this whole experience at this point and how this company is still in business. The driver finally pulls up, and it's obvious she isn't a driver, she's got a sun hat on and not dressed like "car drivers" are typically dressed and put together. I open the trunk and there is a wheelchair back there... I don't even know what to say to this. Except that she is now unable to help with luggage, clearly. And even more so, it has been validated that this is not a professional car service driver and seems to be a friend who has been asked to do a favor for the company. As she's on her phone, I'm assuming, googling a route to JFK, I say to my wife, make sure she doesn't drive off with your luggage when you arrive. The drive to the airport was pretty traumatic too. The driver was not experienced and clearly nervous the whole way, jerking the wheel and braking every time someone passed her. At JFK she didn't know where to pull over and allow for a safe exit and she really did almost drive off with my wife's luggage had my wife not banged on the car for her to stop! She was taking off before my wife even had a chance to get to the trunk. It was insanity. Later that evening, 6:52pm, I kid you not, we both get texts saying, your driver is on the way, with a notice saying, their late policy goes into effect after 15 minutes of waiting. Is this a joke? Then an hour later we get a text saying the trip has ended and they hope we had a pleasant and comfortable ride. Oh, we had a ride...that was insane and we can't recommend this company based on our experience. They need an administrative overhaul. Communication in excess doesn't mean good communication. A website that works on phones. Our driver was NOT a professional driver. They rolled up in their own car and were not dressed professionally, as well as their car not being set up for taking a customer to a busy airport. Not to mention, the driver was unable to provide a basic driver service of placing luggage in the trunk.

I've used Nancy and the Chauffeur Ladies numerous times to drive my son from Newark back to college…read morein Poughkeepsie. Nancy is great to communicate with. Couldn't be easier. And I love that this is a women-owned and operated business!

A great experience, we booked the day of, mere hours before, and the driver was available and…read moreready. He was there right on time and we had such a smooth ride. Thank you so much!

company previously had contracts with medicare/medicaid for transportation which they discontinued…read morewithout notifying the MAS which is allowing them to book rides for people who are trying to get to doctors appointments. my FIL was left without a ride today because they refuse to correct the issue; when I called the dispatcher was rude and hung up on me.

My family and I have been using T&P Limousine for many years and have had only positive…read moreexperiences. The cars are always clean and comfortable, the drivers always prompt and friendly. Traveling these days can be a stressful experience; T&P limo service makes the experience less stressful and more enjoyable.

Absolutely Poor Service. Contacted by email. I was told that a limo was reserved for my wedding…read more Later contacted them about an additional town car for the Brides parents and to set up the billing. Was told that there were no cars available at all, have a nice day! I emailed back and got a vulgar email response back. Avoid!

Not reliable. Unfortunately, I didn't have the best experience with this car service. They showed…read moreup 45 minutes late on at least two occasions and didn't even notify me of the delay, I had to call them to find out if they were still coming. These rides were scheduled 7 hrs in advance. Another time they just didn't show up at all.

Morning Star is an excellent and reliable car company for the Hudson Valley Area. I travel about…read moreonce a month from Amenia, NY to international airports which are about 2 hours drives. Luis and his team are always timely, friendly and make sure that their nice comfy vehicles are always clean. Highly recommend them.

Always reliable and punctual. Louis and his staff are wonderful. They are able to make additional…read morestops as needed. Very knowledgeable about the area and make recommendations.

Jolly ans his brother are GREAT. They gave me multiple…read morerides, faster and cheaper than Uber, when I was staying with my dog in the Beacon and Cold Spring area for hiking with no car. Courteous and professional! If you are arriving after 8pm call ahead!!!!!

Very much on time, reliable, inexpensive and professional. It is the best service around. I am glad…read moreto have found them as there aren't other services and this one is great.

Needed a last minute ride to the train station, the taxi driver came within 10 minutes. The price…read morewas super reasonable. Fast, cheap, can't beat that !

Needed a cab to the train station on short notice after another company cancelled on me. Driver got…read moreme there in time for my train. Would definitely use this service again!

Do to a horrible car accident. I needed a ride home from the Poughkeepsie train Station. Upon my…read morearrival at the Station 12:15 am Monday I called VIP he promptly picked me up so I wouldn't be stranded in the Freezing Cold I shred the ride. Everyone followed CDC guidelines and Jimmy got me home in a flash at a great price. What a awesome service VIP taxi provides our community. Dont drink and drive don't get stranded call VIP Taxi. He will get you home safely.

Perry is the absolute best! He is knowledgeable, reasonable and so pleasant to ride with! He was…read moreflexible on our return to the airport when our plane was delayed, accommodating our every request. Please do not hesitate to book with Spirit 33!

I love Perry! Such a sweetheart and made my ride to the airport stress free!! Thank u so muchread more