When I put a deposit on a vacation rental in good faith that it would be available for my week, I…read moretrusted Century 21 to honor that. When I called this office prior to my stay, they informed me that the home was being handled by a different realty company and that I'd be contacted. I was never contacted so I began calling century 21 looking for answers as to the status of my deposit and future payments toward the rental. I called and called and called. Amazingly, the owner and rental manager were IN MEETINGS FOR TWO STRAIGHT DAYS AND WOULD NOT RETURN MY CALLS. I took matters into my own hands, found that Wards Realty had the listing but were never told about my rental agreement. Wards tried to help us by finding another rental property and absorbing my lost deposit which Century 21 decided to KEEP for office expenses and commission. Have you ever? This company will not last with that lack of customer courtesy, care, or concern. My vacation, my money, my business meant nothing to them. I vowed to warn everyone of their practices. BEWARE **although the owner/broker responded to this review, it's unfortunate that he missed the point. Of course things happen that might interrupt a smootH rental. The real integrity would have shown itself in honest/upfront answers to our queStions beginning in November when we first inquired, and a more immediate response to dozens of calls in December and January, and a refund of all of our deposit since none of the changes were our fault. And please: don't blame No Carolina real estate laws on that because we know that's not the truth either. If you're just another unsavory realtor, what's the point of using your office for anything?? Character and business integrity, and maybe a little fake sincerity mean a heck of a lot more than a silly rental transaction. I hope my experience with you guides others in their realtor choices.

Beware, if you use this company for a winter rental you will be paying a lot to clean the cottage,…read morecarpets and upholstery when you leave. The place we rented was not clean when we got it. pretty sure they did not have it cleaned after being rented out all summer. They did suggest we get estimates from a few cleaning companies so we would know the charges(which I did). At the end of our lease we were told we could only choose from their two approved cleaning companies and only one carpet cleaner. We had to be out of the house before the end of our lease so the cleaners could get in before the weekly rentals started. We ended up paying ~$1000 for cleaning the place.

Highly do not recommend this condo association. The rules and regulations do not allow for any…read moreactivities. We rode bikes to visit in-laws that were visiting. We left our bikes under the building and when we went to leave a note was on my bike saying we must remove bicycle. Topsail island is a bicycle friendly community and we are told we must remove bikes from property or they are subject to confiscation or disposal. I tried to find the HOA security guard to talk to him to ask where we may park our bikes while visiting the in-laws and there was no one to be found, no phone number to be found. Take a look at their rules and regulations. If you want to have an enjoyable experience I would look elsewhere. Jordan

This review is for Surf Condo #523. This particular condos owner was very selective on her decor,…read moreand comfort was foremost in her mind for renter's. This condo is on the 2nd level and has a good view of the ocean. There is 1 bedroom and another bed in a little alcove. The couch in the living room also opens up for another bed. There are 2 -1/2 baths that are on either side of the tub/shower. The kitchen has everything you need to cook .there's a fridge, dishwasher, coffee pot and stove/oven. Also a microwave. Living room has a huge TV with all the cable channels. There is a balcony with great table and chairs to watch the ocean. Its a short walk to the beach where there is great shelling. I highly recommend this paticular owners Condo

We stayed in CB Seebea #2 for 3 nights. Didn't read the fine print... they only give you ONE roll…read moreof toilet paper and ONE trash bag. You'd think for $300 a night, they could swing a few rolls of toilet paper. There were no pans, but maintenance guy went and got some. They were probably $5 and total garbage. Cooking was not an option. Location was great, AC worked, and it was a comfortable unit, just super cheap management company. Dishes were hodgepodge and dirty. Could be a really nice spot if it was maintained by someone who cared. Would not stay again.

Customer NO Service!…read more Multiple issues and the AC has been out for several days. Surprised in the lack of effort to accommodate or help. We've usually stayed with Ward Realty over the years and they are Awesome! When AC was on the Fritz's with them, they showed up the same day with fans and portable AC Units! This is hottest summer on record and just not much care or consideration for renters.

It was just ok the beds really are terrible and the sheets are stained the carpet is stained I did…read morenot see any cockroaches or any bugs for that matter someone did come to clean our room everyday it was very spacious we had the 2 bedroom king suite and it seemed to work pretty well but we didn't spend much time in our room. We asked for hangers and they gave them to us and a few other things and they were accommodating overall average. The best thing about this location is the trailer bar next door we had a lot of fun in there yes it's actually in a trailer very redneck bar but that's fine once in awhile

Paragon Vacations has ran this facility into the ground. As a previous review stated, they're more…read moreconcerned with taking your money and being slum lords than providing a great vacation destination. We booked a room on 8/15/26, arrived to the room and left to see sites and enjoy the evening. Once we returned we noticed that the AC cycling like a commercial air compressor. The next morning I sent a message to Alan with Paragon Vacations with the attached video of the AC as well as asked him about towels and wash cloths since we were staying until the 19th we would need fresh towels. He replied by email since he doesn't answer the phone that it was not included and never addressed the AC unit. After we returned from the beach and walking through the dope smoking area, we got back to our room which was still sounding like a tire shop(compressor) and reeked of pot from the activity of the people outside or adjacent room. Alan still had not tried to fix the unit so we decided to leave. We sent Alan a message on the 16th that we had left and did not get a response from paragon vacations or Alan until 8/18/26 roughly 4pm. Alan asked why I was so mad, I guess we should have been happy to stay in such dilapidated conditions, then expressed that we were not welcome to return to Tiffany's in the future because we complained about our stay and complained online as well. We have stayed at this location for years , this includes family and friends but never again. Alan also tried to hide his false advertising by changing the website after I pointed out that the website shows they do offer maid services. Please see attached information and make the choice for yourself.

I have always like this place and I have stayed here several times; however, this last time we took…read moreour new member of the family :) our precious 7 month old baby girl. I was so excited and happy that they have a pack'n play, high chair and even a baby bath tub. So you literally don't have to worry about anything. The place is in a great location and the owners are very friendly. I highly encourage you to book your stay, I'm sure you are not gonna regret it!!!

TheeRiviera is a great place to stay! Clean place, beautiful views, everything we wanted for our…read morevacay! Thank you!

Very Professional and hopeful. I have rented from Ward's for many years and have had great…read moreexperiences.

have been vacationing in Topsail for over 20 years, and unfortunately this home, rented through…read moreWard Realty, did not meet our expectations. The standard checkout time is 10:00 a.m. and check-in is 3:00 p.m. We received a notification that the home was ready for check-in at noon, which meant there were only about two hours between the previous guests checking out and our arrival. Based on the condition of the home, it appeared the cleaning was rushed. (We did not ask for an earlier check in). There were stains on the walls, carpet, and baseboards. The floors were dusty and sticky in several areas, and the overall cleanliness fell well below what we expected. Outside, the picnic table was unstable, and the front porch railing was noticeably loose. We were uncomfortable using the porch because it did not feel secure. The photos of the listing are also not accurate of the current state of the property. The furniture is not the same. The listing does not reflect what you are truly renting. (Fun n the Sun) Overall, the property appears to be in need of both a thorough deep cleaning and some maintenance and updates. This is now the second time our family has rented from Ward Realty (last February) and the property was dirty and not as advertised. So much so that my parents had to ask for a replacement sofa because of how bad of shape the furniture was in. My parents left a negative review about this property as well but it was not posted on the listing. Which is unethical. We went multiple times throughout the year at Topsail, we will never rent from Ward Realty again. We have always had positive experiences vacationing in Topsail, so this stay was disappointing. Given Ward Realty's reputation, we expected the property to be in much better condition.

For me this is the perfect place to stay. The location is great. The ocean is a hop, skip and a…read morejump across the street and the sound of the waves is perfect. Restaurants and shops are very close, but far enough away that it's still nice and peaceful and quiet. The cottage is incredibly clean and very well kept. It is sweetly decorated with cute, charming little touches. Basic conveniences are perfectly covered. The owners were great to work with. They were very caring and responsive. I can't say enough good things. Seagulls Landing is a great find so while I wish the owners the very best of luck, I hope it doesn't get too popular! It's the kind of place you want to return to year after year.

I could not say enough nice things about this cozy cottage. It was just steps away from the beach…read more Susan provided everything we could possibly need. Including kitchen utensils, blender, grill outside, beach chairs, and even dog bowls. It was very pet friendly. We had a great time and want to book again next year. Susan was a great person to rent from

This wqs the second year in a row using sweet dreams to rent our towels and sheets. Service top…read morenotch. They are very responsive and delivery was prompt. Items very clean and in great shape: highly recommend!

This company is super nice and professional in every way! Everyone I spoke to was knowledgeable…read moreand very friendly!! Highly recommend them when you are in the Topsail Beach area.