When I put a deposit on a vacation rental in good faith that it would be available for my week, I…read moretrusted Century 21 to honor that. When I called this office prior to my stay, they informed me that the home was being handled by a different realty company and that I'd be contacted. I was never contacted so I began calling century 21 looking for answers as to the status of my deposit and future payments toward the rental. I called and called and called. Amazingly, the owner and rental manager were IN MEETINGS FOR TWO STRAIGHT DAYS AND WOULD NOT RETURN MY CALLS. I took matters into my own hands, found that Wards Realty had the listing but were never told about my rental agreement. Wards tried to help us by finding another rental property and absorbing my lost deposit which Century 21 decided to KEEP for office expenses and commission. Have you ever? This company will not last with that lack of customer courtesy, care, or concern. My vacation, my money, my business meant nothing to them. I vowed to warn everyone of their practices. BEWARE **although the owner/broker responded to this review, it's unfortunate that he missed the point. Of course things happen that might interrupt a smootH rental. The real integrity would have shown itself in honest/upfront answers to our queStions beginning in November when we first inquired, and a more immediate response to dozens of calls in December and January, and a refund of all of our deposit since none of the changes were our fault. And please: don't blame No Carolina real estate laws on that because we know that's not the truth either. If you're just another unsavory realtor, what's the point of using your office for anything?? Character and business integrity, and maybe a little fake sincerity mean a heck of a lot more than a silly rental transaction. I hope my experience with you guides others in their realtor choices.

Beware, if you use this company for a winter rental you will be paying a lot to clean the cottage,…read morecarpets and upholstery when you leave. The place we rented was not clean when we got it. pretty sure they did not have it cleaned after being rented out all summer. They did suggest we get estimates from a few cleaning companies so we would know the charges(which I did). At the end of our lease we were told we could only choose from their two approved cleaning companies and only one carpet cleaner. We had to be out of the house before the end of our lease so the cleaners could get in before the weekly rentals started. We ended up paying ~$1000 for cleaning the place.

We stayed in CB Seebea #2 for 3 nights. Didn't read the fine print... they only give you ONE roll…read moreof toilet paper and ONE trash bag. You'd think for $300 a night, they could swing a few rolls of toilet paper. There were no pans, but maintenance guy went and got some. They were probably $5 and total garbage. Cooking was not an option. Location was great, AC worked, and it was a comfortable unit, just super cheap management company. Dishes were hodgepodge and dirty. Could be a really nice spot if it was maintained by someone who cared. Would not stay again.

Customer NO Service!…read more Multiple issues and the AC has been out for several days. Surprised in the lack of effort to accommodate or help. We've usually stayed with Ward Realty over the years and they are Awesome! When AC was on the Fritz's with them, they showed up the same day with fans and portable AC Units! This is hottest summer on record and just not much care or consideration for renters.

do NOT recommend whatsoever. staff will NOT be available at any time, even if the office is 'open'…read more after-hours line will send you to message, and they will not get back to you. Our lock was broken for about a whole day, and we only got help because a staff member was staying there and needed to fix the wifi (which also goes out frequently). Didn't inform us pool was closed until there was no way for us to get a refund, no call prior, no information about it until we were checking in.

Nice little motel, was quiet and close to beach, plenty of parking, service was ok, pet friendly…read morerooms. I was here off season, the outside decks of each room may get a little noisy if the motel is full but still a good spot. Recommend.

I have always like this place and I have stayed here several times; however, this last time we took…read moreour new member of the family :) our precious 7 month old baby girl. I was so excited and happy that they have a pack'n play, high chair and even a baby bath tub. So you literally don't have to worry about anything. The place is in a great location and the owners are very friendly. I highly encourage you to book your stay, I'm sure you are not gonna regret it!!!

TheeRiviera is a great place to stay! Clean place, beautiful views, everything we wanted for our…read morevacay! Thank you!

Very Professional and hopeful. I have rented from Ward's for many years and have had great…read moreexperiences.

There's a reason Ward Realty has such a strong reputation on the island--they are organized,…read moreprofessional, and provide excellent customer service. During our stay, the air conditioner stopped working. While we got a bit of a runaround initially due to the late hour, the service couldn't be completed until the following day. Throughout the process, Ward Realty was attentive, communicative, and accommodating, which made the situation much easier to handle. Aside from that hiccup, we walked into a clean, well-maintained house on our first day, and everything was exactly as described. Booking and check-in were seamless, and the staff made the entire process feel effortless. We look forward to rebooking with Ward Realty in the future--they make island rentals worry-free and enjoyable!

For me this is the perfect place to stay. The location is great. The ocean is a hop, skip and a…read morejump across the street and the sound of the waves is perfect. Restaurants and shops are very close, but far enough away that it's still nice and peaceful and quiet. The cottage is incredibly clean and very well kept. It is sweetly decorated with cute, charming little touches. Basic conveniences are perfectly covered. The owners were great to work with. They were very caring and responsive. I can't say enough good things. Seagulls Landing is a great find so while I wish the owners the very best of luck, I hope it doesn't get too popular! It's the kind of place you want to return to year after year.

I could not say enough nice things about this cozy cottage. It was just steps away from the beach…read more Susan provided everything we could possibly need. Including kitchen utensils, blender, grill outside, beach chairs, and even dog bowls. It was very pet friendly. We had a great time and want to book again next year. Susan was a great person to rent from