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    Surf Condos

    2.3 (9 reviews)

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    811 was loaded with cockroaches, exterminator went in and sprayed just before I was informed. I went in and found him spraying. Owner offered compensation for us leaving a day early since the roach problem returned. Later he changed it to that applies to renting again next year. The place is for sale. He claims to still own 813. Stay far far away, never had a problem before until now and it's not about people's health it's about greed wanting money and the hell with the renters

    Surf Condo 337 - FantaSea

    Surf Condo 337 - Fantasea is amazing! Super clean and affordable pricing! Great view of ocean, pool and the property. King bed in master, 2 doubles in 2nd bedroom and sleeper sofa. Kitchen has upgraded appliances and all the necessities to make home cooked meals. This is also a short distance to Surf City town center. The property is gated which is very nice. They do a great job keeping up the maintenance. I would definitely recommend going back and we will be back next year!

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    2 years ago

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    Landmark Vacation Rentals

    Landmark Vacation Rentals

    1.0
    (2 reviews)
    0.9 mi

    I am writing this review to share my experience with Landmark Vacation Rentals and Alana Malechuk,…read morewhich has been extremely disappointing. On Wednesday, September 24, 2025 at 9:52 PM, I reserved a vacation rental through Landmark Vacations LLC for the dates August 29, 2026 - September 5, 2026. My credit card was processed the following morning on Thursday, September 25, 2025 at 11:17 AM, for a total of $7,067.44. Unfortunately, the dates did not work for my family. Within 19 hours of booking, on Thursday, September 25, 2025 at 5:04 PM, I sent a text message, email, and placed a phone call to cancel the reservation. We had not signed a contract with Landmark Vacation Rentals and canceled well within 24 hours of making the reservation. Despite this, $576.18 was withheld for "service charges." Alana Malechuk refused to refund this amount and stated in an email: "The fee is not retained by Landmark, but rather paid out to a third party vendor. For that reason, we are unable to refund the reservation fee." To better understand the charge, I respectfully requested: The name of the third-party vendor who received the fee, and An itemized receipt or accounting showing how the fee was distributed. I also asked that the company reconsider the charge given the timing of the cancellation and the lack of any actual service provided. Ms. Malechuk responded: "We will not be providing itemized documentation of these charges, as they are internal business costs disclosed and accepted under the terms of your booking. We consider this matter closed and will not be issuing a refund. Please refrain from further contact regarding this issue." I find it concerning that a significant fee was kept after a same-day cancellation, without a signed contract, and without any transparency regarding where the money went. Refusing to provide even basic documentation for a disputed charge does not inspire trust. I am sharing this experience so future customers are fully aware of how cancellations and "service charges" are handled by Landmark Vacation Rentals.

    Maintain your properties! Hire a better cleaning crew…read more The beach was great ! The house would be if it were taken care of. Lights that don't work. Moldy and dirty bathrooms . (There was actually a small animal toenail in one of the tubs! You can see in the pics). Towel bars keep falling off the wall and towels hitting the floor. Floors not vacuumed and washed. Just yuk. Such a shame.

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    Landmark Vacation Rentals
    Landmark Vacation Rentals
    Landmark Vacation Rentals

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    Century 21 Action

    Century 21 Action

    1.5
    (21 reviews)
    1.1 mi

    When I put a deposit on a vacation rental in good faith that it would be available for my week, I…read moretrusted Century 21 to honor that. When I called this office prior to my stay, they informed me that the home was being handled by a different realty company and that I'd be contacted. I was never contacted so I began calling century 21 looking for answers as to the status of my deposit and future payments toward the rental. I called and called and called. Amazingly, the owner and rental manager were IN MEETINGS FOR TWO STRAIGHT DAYS AND WOULD NOT RETURN MY CALLS. I took matters into my own hands, found that Wards Realty had the listing but were never told about my rental agreement. Wards tried to help us by finding another rental property and absorbing my lost deposit which Century 21 decided to KEEP for office expenses and commission. Have you ever? This company will not last with that lack of customer courtesy, care, or concern. My vacation, my money, my business meant nothing to them. I vowed to warn everyone of their practices. BEWARE **although the owner/broker responded to this review, it's unfortunate that he missed the point. Of course things happen that might interrupt a smootH rental. The real integrity would have shown itself in honest/upfront answers to our queStions beginning in November when we first inquired, and a more immediate response to dozens of calls in December and January, and a refund of all of our deposit since none of the changes were our fault. And please: don't blame No Carolina real estate laws on that because we know that's not the truth either. If you're just another unsavory realtor, what's the point of using your office for anything?? Character and business integrity, and maybe a little fake sincerity mean a heck of a lot more than a silly rental transaction. I hope my experience with you guides others in their realtor choices.

    Beware, if you use this company for a winter rental you will be paying a lot to clean the cottage,…read morecarpets and upholstery when you leave. The place we rented was not clean when we got it. pretty sure they did not have it cleaned after being rented out all summer. They did suggest we get estimates from a few cleaning companies so we would know the charges(which I did). At the end of our lease we were told we could only choose from their two approved cleaning companies and only one carpet cleaner. We had to be out of the house before the end of our lease so the cleaners could get in before the weekly rentals started. We ended up paying ~$1000 for cleaning the place.

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    Century 21 Action
    Century 21 Action, Inc.
    Century 21 Action, Inc.
    Century 21 Action

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    Surf Condos - vacation_rentals - Updated June 2026

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