do NOT recommend whatsoever. staff will NOT be available at any time, even if the office is 'open'. after-hours line will send you to message, and they will not get back to you. Our lock was broken for about a whole day, and we only got help because a staff member was staying there and needed to fix the wifi (which also goes out frequently). Didn't inform us pool was closed until there was no way for us to get a refund, no call prior, no information about it until we were checking in. read more

Nice little motel, was quiet and close to beach, plenty of parking, service was ok, pet friendly rooms. I was here off season, the outside decks of each room may get a little noisy if the motel is full but still a good spot. Recommend. read more

Arrived after the office was closed. Hours posted said closed at 7:00 p.m. actually closed at 4:30... we tried calling the phone number listed - no answer. When we finally got help, the accommodations looked nothing like the pics. Suppoed to accommodate four - only three forks, two spoons, two dining chairs. We were there a week - had to pay at the beginning of our stay. No maid service. They did bring clean towels twice (thrown on kitchen chair). They did leave one trash bag for two trash containers - we emptied the trash. Nothing for us to sweep the floor with, so sand all over for the entire week... certainly will not be back. read more

We loved our stay at Tiffany's Motel. Clean and friendly customer service! We even decided to stay an extra night!

Stayed here for a family wedding back in Mid June. We were on the marsh side and not the ocean side so we didn't have great views. Out of our room you saw all of the marshlands and if you looked between the buildings across the way (neck craning required) you would see the ocean. We had a two bedroom suite, that comes with a kitchenette and a common room with a small table and couch and loveseat. There are TV's in the common room and the "master" bedroom. There is also a bathroom off the common room. If you are an "Out all day" person you may find comfort here. After all, once you put your head down and close your eyes, one hotel room is much like any other. However if you are like ma and spend some waking hours inside away from the mid day sun, then this is not your ideal place. The furniture in the common room is drab, old and mostly out of shape. Couch cushions were flat and the coffee table struck me as a $69 Ikea special. The beds are also discount mattress store specials. You'll feel each spring as you tuck in for the night. In our Master bedroom the TV was out of service and multiple calls to the front desk didn't remedy this issue prior to the end of out three night stay. They advertise WIFI but good luck getting signal. Out room was no more that 100 feet form the outdoor mounted access points and signal was only available near the door to our room. At the end of our stay I asked for an accommodation for the non-working TV. The young lady at the front desk said she would have to pass it on to the manager and that they would call me back when she arrived. In the end I never got a call or any credit back to my CC. Overall I was not impressed and can't imagine a scenario where I return for another stay. read more

Tiffany's Motel - View towards the ocean from the third floor - Hotels Near Me - Surf City, North Carolina

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My spouse & I took our dog to stay in a pet-friendly junior suite recently & had a good experience. The room was clean & we had our own balcony where our small dog could stand & look around. Only a couple of things could have been improved. The kitchen didn't have any coffee filters, so when my husband went to get coffee, he couldn't make any. Also, the chairs in the room had old stains on them. Some new furniture would spruce up the room. One last thing, the bed was really uncomfortable. A newer softer beef would be great. I hope this doesn't sound too negative. It's merely meant as constructive criticism. Overall, we had a great time. read more

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I had stayed here on a previous occasion and my stay was ok. This time it was horrible. When we arrived at the room it smelled awful. The fire alarm was ripped off the wall and laying on a counter. The stove had a light on saying that it was heating even when turned off. Dish drainer was in sink and filthy. Stains on sheets along with someone's hair. The shower had mildew and mold growing on the curtain. I went back to the office to let them know that I was not happy with the condition of the room and all I received was an I'm sorry. I asked if we could switch rooms and was told no. I then asked if we could switch to the room I had previously stay in and was quoted a price that was $50 more per night than what was advertised. When I asked why there was a price difference I was told it's what the computer charges. After I continued to question this the only response I received was I'm sorry. I did ask to speak to a manager and the girl at the desk said I'll get her to call you. Three days later still have not heard from the manager even after repeated calls. One has to wonder why their is a sign in the office that says no refunds after check in. This should have been the first clue that customer service is not their strong point. Please save your money and spend it at an establishment that appreciates their customers. read more

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For me, easy check-in, friendly staff, clean premise, comfortable room, swimming pool just right. We've decided to make Tiffany's Motel an annual place to stay ‍‍ read more

Tiffany's looks alright online, but in person it is not for the weak. Only one pool is open with trash overflowing outside of the pool area. There is trash stacked 3 feet high with blood covered clothing laying beside it in front of the motel. The elevators are filthy with the smell of urine. The pool that is closed is green with trash floating throughout it. The entrance to the closed pool Is blocked by a wet couch and covered in flies. And if that is not bad enough for you there in literal human feces and used diapers along with bags of trash at the entrance. When we checked into our room there was used qtips on the night stand along with dirty towels in the bathroom floor. read more

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Dirty floor, crappy air conditioning window unit that does not cool the room adequately. There was a constant bump, rattle and noise from the hard floors in the room above, like romper room with a bunch of primates. This place sucks. read more

Tiffany's Motel - Crap air conditioning - Hotels Near Me - Surf City, North Carolina

Well I booked this room for two of my friends each with a child under 4. The house keeping came into their room while at a wedding (the do not disturb sign was on the door) the hotel broke Innkeeper laws entering the room. Now in addition their was dirty panties between the top of the bed and wall.... that indicates sheets are not changed frequently!!!! GROSS!!!! I don't recommend staying at this establishment, read more

I am very conflicted about this motel experience. The whole time my husband and I would say...oh we better yelp this or yelp that....good or bad. The Good: Close to the beach. Easy walk. Stayed in the largest type of room Air conditioning super duper cold Nice private patio where we had our own private raccoon (yes raccoon). Full kitchen was good although I think we only cooked breakfast once Parking is great Love the outdoor showers when coming from the beach Pools are decent Maid came everyday - usually we just asked for more towels and TP Dishwasher was cool The not so Good: It is very basic construction with tile floors, it's not cozy by any means. It's not a place you want to hang out inside during the day. It basically a place to sleep and store your stuff. The staff doesn't wear uniforms. So one day we got out of the car and this super sketchy guy was knocking on the room door then went in. My husband went up and found out it was a random maintenance guy wanting to look at one of the shower pressures. Nothing we reported.... My bed sheets and comforter had large - well I don't know if they were stains because it was clean, but discolorations. It would make more sense if they would just use all white bedding so they could bleach it. They use different colors so any stains show. I read about this before and brought pillows and sheets and what not. They also don't supply anything, like not even salt. I did read this in advance and brought a whole supply and left it behind also. We went to Top Sail because some friends were already going. I don't know that I would go there again. It was pretty boring. If I were to go again, well it would depend on the time of year and price if I would stay at Tiffany's again. We spent over $200 a night. For that price I would probably look more at a condo. read more

This place is HORRIBLE!! First of all there are cockroaches!! Second of all our bathroom wasn't working we called the first day we were there and they didn't do anything about it.. They didn't even care! The manager is rude and racist!! KEEP AWAY if your not white! They don't have salt pepper or even sugar for coffee!!! Wifi doesn't work!! The housekeeper never came to our room! read more

The rooms are beyond gross! Dirty beds, mattresses, dirty bathrooms, floors. You name it it was dirty! The queen size pullout couch was a tiny futon that came with dirty bedding. Pulled up sheets in master bed and the mattress was disgusting and has roach droppings. The management could care less. I fought with Regina for several days about getting any kind of refund because 2 people had nowhere to sleep due to the futon. She was rude and very dismissive of my concerns. They have a no refund after checkin rule so check your room before you pay! read more

We stayed three days August 2021. We were on the 2nd floor. Upon our arrival we were told that a lightening strike took out the elevator and some power outlets in the rooms over a week ago. I checked the rooms before accepting the over $700.00 charge. There really wasn't any other place to stay that was close to the beach, so I accepted the rooms. The next morning we found 3 power outlets that were dead. I told management about and the said they would have their maintenance try to fix them. They never came or tried to repair the outlets. The floors were filthy with sand everywhere. Maid came our second day and offered us towels and sheets, and she did take our trash. If I was able to give half a star, I would, and that would be for the location of the Motel only! In other words, DON'T WASTE YOUR MONEY! read more

I'm a little confused about why there are great reviews on this hotel. We got the queen suite by the road and our experience has not been pleasant. The phrase "Stupid hotel!" has been an ongoing joke during out vacation. If you stay here, insist in getting a room away from the road. The traffic is incredibly loud! Most beach hotels I've been to have some basic supplies like salt and pepper and phones but this place has neither. We had to call to get towels, as the maid service never touched our room the whole time we stayed there. All in all it's just a dumpy, smelly beach motel and absolutely not worth the $250 per night we spent to stay here. Never coming back here again. read more

It was just ok the beds really are terrible and the sheets are stained the carpet is stained I did not see any cockroaches or any bugs for that matter someone did come to clean our room everyday it was very spacious we had the 2 bedroom king suite and it seemed to work pretty well but we didn't spend much time in our room. We asked for hangers and they gave them to us and a few other things and they were accommodating overall average. The best thing about this location is the trailer bar next door we had a lot of fun in there yes it's actually in a trailer very redneck bar but that's fine once in awhile read more

Both women at the front desk had such an unnecessary attitude for no reason. All I asked was questions that needed to be asked like who should I give my parking pass too, should they sign it. And these so called "woman" who were being straight jerks were too busy with their own conversation to answer my questions. And after I finally got their attention, they gave me attitude that no motel should give any guest. I asked her simple questions but I guess she wasn't smart enough to not get flustered by them. Please be nice to guests. Multiple guests complained about the rude receptionist, other buyers I would not stay here. If I could rate 0 stars I would I have never received so much unnecessary attitude for no reason. The two women at the desk should find another field because they are not good at customer service whatsoever. read more

Roaches, trash by your door where animals ripped it all open and left for days. Dirty dirty floors. They charge a cleaning fee of 100$ and nothing gets cleaned while you are there. The food bowls was greasy. They barely have any parking and say keep this number on the dash of your car but they never checked that because they had too many cars in that parking lot. read more

Really good location - walk right to the beach ( the beach was amazing) Like someone else mentioned no phones in the rooms so be sure to bring a cell phone and charger. I wish the rooms were more updated but at the same time I know this is not the Ritz. I am looking to go back this summer will for sure will be checking to see if Tiffany's has available rooms read more

Love this Motel! Beautiful view, clean rooms, great location, elevator, veranda, laundry mat, pool, outside showers, good price, and steps to the ocean!!! read more

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I have read some of these reviews and have ZERO idea where these people stayed because it doesn't sound like the Tiffany's we stayed at! Totally renovated (unfortunately thanks to the hurricane) our room was SUPER clean & comfortable and the perfect place for a beach getaway. The bed was more comfy than my own at home, and our room had a mini fridge, coffee maker & microwave. The beach access is a "long block" away from the side we stayed in so we could get to the water easily & enjoyed sitting at night on their deck and listening to the ocean. It's not a 5 star Westin, but hello! you are at the beach and I don't know many people who come to the beach to stay in their room. Yes, the office isn't staffed 24hrs, but they'd make accomodations for you no matter what you need (I know b/c they did for us). And one review gave them a poor rating b/c there was no phone in the room?! Come on- seriously? Even my grandmother carries a cellphone - what do you need a landline for? The only thing I do wished they had was an ice machine (you get your ice at the front desk, & as mentioned that's not open all the time) BUT the lack of one is probably b/c people are jerks and would use an ice machine to fill cooler after cooler....so deal w/buying a $2 bag of ice 3 "blocks" away. All in all, we loved staying here! If you are looking for a great little spot to enjoy the beach and all it has to offer in Surf City, Tiffany's is your place! read more

My family and I spend a couple of weeks and many more long weekends on Topsail Island every year. This was our first stay at Tiffany's and will probably be our last. The room itself was acceptable, but that's where the praise (if you could call it that) ends. First of all, the grounds are a mess. The first thing you see are trash cans overflowing with trash, gravel and sand all over the paved walkways, and sand and trash on the stairs to the rooms. I understand this is the beach, but these walkways and stairs should be swept, hosed, or blown clean daily and I'll explain why later in my review. Upon entering our room, we immediately checked the inventory and found there were two of everything except for a missing fork and some of the dishes had been put away dirty. There was also no dish rag or towel for the dishes nor a black washcloth for makeup (a card in the room says we were supposed to receive one). My wife walked back over to the office to inform them of the missing items so we would not be charged for them and the lady said she would have housekeeping bring us replacements. The replacements never came. Upon further inspection, we also found a pair of men's underwear on the balcony out back. Housekeeping did visit our room the next day to change the sheets and give us new towels, but that's all they did. They didn't leave anything to wash or dry the dishes with or leave a black washcloth. The also didn't leave any toilet paper, new coffee packets or sweep the sand from the floor. My wife, again, had to walk over to the office to remind the lady that we didn't get the replacement items and to ask her for some toilet paper and coffee. She was given 2 rolls to bring back to the room and was told that housekeeping would drop the other items off later. Again, they never came. Next day, housekeeping dropped off clean towels, and that was all they did. Now, here's where the filthy stairs and walkways come into play. It doesn't matter if you've found somewhere to wash your feet off after returning from the beach. By the time you have returned to your room, your feet or shoes are dirty again. The floor of our room was covered in sand and dirt before the first day of our stay was over and it got progressively worse every day. I had to leave my dirty clothes on the floor beside my bed to give myself something to wipe my feet on before getting into bed. If housekeeping isn't going to sweep the floors, then it would be nice if Tiffany's could supply each room with a broom and dustpan. In conclusion, we never did receive the missing fork, dish rag, or makeup washcloth. The overflowing trashcans downstairs got worse throughout our stay and that's when we noticed the broken moldy couch sitting in one corner and other junk stored in various places around the grounds. All this stuff just makes Tiffany's look trashy from the outside and their lack of attention in the housekeeping category just confirms it. My wife and I will not be staying at Tiffany's again. read more

Poor !! Overpriced not worth it! Was a given a room with poor air conditioning! Manager would not give a refund . And note this was my wedding day/night. Stay at Topsail shores Inn way better and much nicer for less ! And better management! ! read more

Dirty and lies!!!!!! Had made reservations for a weekend and the weather was going to be bad so called and asked to move reservations to the next weekend and was told no rooms were available. After getting off the phone I looked and there were 10 properties available!!!! My husband even called and checked availability and he was told there were plenty of rooms available so I call back and get the run around about the online booking had been acting up and then I mentioned my husband had called a few minutes before and was told there were rooms available and I was immediately told the manager would call me back within 30 minutes which did not happen! So... I called them back and they magically had a room available!!! So.... on to the room..... we get there late , after driving/walking around finally found the office where the keys were in a mailbox. We get to our room and neither of the keys unlocked our door!!!!!! We had to call the emergency number and get someone out of bed to come open the door and make new keys for us! As we entered the room we were greeted by a roach, sinks and commode were dirty, fingernail behind nightstand, shower curtain was filthy, spots all over mirror. We had reserved the room for 4 people and was only left 2 towels and 2 washcloths (which were stained) and when we went to get more were told there was a towel shortage!!!!! Brought us new towels the next day and left all our dirty ones piled up in the floor! AC stopped working and made a horrible noise and blew out black stuff all over the vanity and water leaked out of it. Was told at 9:15AM that someone would be there at 9:30 to look at it.... at 10:30 no one had ever shown up and it was getting hot in the room. Went back to the office and was then told they didn't know what time maintenance would get there! Trash piled up all around the building in piles!! None of the trash cans were emptied during our 5 days there! Left a note on the door asking for the room to be swept and got a note in return stating it had been swept .......it had not been touched and was never swept our entire stay! Gross!!!! read more

This motel is like new and in a good location. Ands that the end of the story. Worst front office customer service imaginable. A 17 year old with a neck tattoo could not be bother with customers asking questions at the front desk. The shower pressure is like a sprinkler and the internet is non existent but some one else is to blame. The 10am checkout is posted no where so expect a $10 an hour charge for checking out after 10am. Motels earn their reputation on friendly service BUT not this one. They act like they are doing you a favorite. With all the choices available, this should be last on your list. They certainly need to make some changes starting with the front office Not much of a how do we do person BUT this deserves noting read more

I stayed here in october '10 and enjoyed a pleasant stay. The rooms were clean and the pool was nice. Just minutes from the beach. Good rates too. read more

Good location and nice place. However the room we had only had a window unit that kept freezing up at night and would shut off. The ceiling fan sounded like it was about to take flight and kept clicking. read more

The location of the hotel was excellent, with regards to the beach. you just had to walk a block (long block if it is hot and you have lots of beach-stuff to lug), to get to the beach. The kitchen and living area of the hotel was just fine. I love having places with full kitchens that we can cook. It did have a pool, but we didn't visit that. HOWEVER, I only give this one star and would never return because the beds/mattresses were horrendously uncomfortable. I don't exaggerate. I've had bad hotel beds - hard, etc. But these were awful!! The main bedroom, the 2nd bedroom, AND the pullout sofa. It was so bad, that all of our backs were just in pain after 2 nights and no one could sleep. We cut our week vacation short just to go home- we couldn't take the beds anymore. (3 adults, 2 older kids) A vacation can be ruined if the beds are that bad, and these were. read more

Every thing was good. No phones in rooms. We had a two room King suite upstairs in the center building across the street. We both have a bad back and the beds were ok in our rooms. We heard it's hard to find maids in the small town, just saying. We asked for supplies from our maid so she would not have to come in our room, and then ask her not to clean our room. The town can not keep seem to keep up with the trash pick up, during tourist season with all the motels, and the trash blow every where because it was very windy! Don't drop something. LOL Our vacation was 7-2017. Going again July 2019! read more

Went with my in-laws, wife, nephew and 9 month old son. Was told we would have ocean view and we did not. I was told there wold be wifi and there was not. Because of the lack of wifi, I could not finish an assignment for school. There was no phone in the room (mentioned in other reviews) so I walked to the office and asked about wifi. Was told they would reset router and nothing fixed the problem. The worst part was this, my 9 month old son crawled on the floor for about 20 minutes and his knees and the tops of his socks were disgustingly black from dirt. For the rest of the trip we could not let him crawl for more than 5 minutes at a time for fear of running out of clean clothes for him. We were very disappointed in the room. read more

This place is so cute! It's definitely a smaller hotel but the rooms are large. We booked last minute and thankfully they had room. We had a full kitchen, two baths, and two bedrooms. Walking distance to the beach. Very clean and plenty of room. Would stay here again for sure. Price was very reasonable. read more

1 Star is a compliment to this place. It's been a horrible experience ever knowing they existed. Our room was extremely filthy at 3:15pm at check in. There were used feminine products in the room, trash, used soap in the bathtubs, no towels, no sheets, sand all over the floors, the fold out couch was broken. We reported this to the front desk. She promised that someone named Kim would call us. As far as I know this person doesn't exist. Our room was never cleaned and no one ever returned our call. We went to the front desk 3 times and called. Under covid 19 regulations, this place was a health hazard to me and my family. They charged my card an extra $700 when I got home. They said it was for the couch (which was already broken on our arrival) and trash. The room was clean way worse when we checked in than out. PLEASE SAVE YOURSELF THE TROUBLE and do NOT STAY AT TIFFANYS MOTEL In Top Sail Beach NC. read more

Been staying at Tiffany's Motel, yearly, for the last 6 years and have been seeing the quality of the establishement get progressively worse. This year, however, took the cake! Receptionist was uninviting and "bothered" by check in process. Once we got to our room it was a rapid downward decline. Kitchen was filthy and looked like something out of the ghetto, and the bathroom followed closely. Pillows in both rooms are the thickness of a slice of bread and needed 4 stacked on top of each other to get to an adequate size. The unfortunate conclusion was NO hot water in either bathroom shower for 3 days! You'd be better off sleeping in Hardee's parking lot, than staying here :(. read more

I've meant to write a review for a few months but I was so busy. I stayed here for my brother's wedding. This motel is relatively affordable, but it isn't right on the beach. The motel office is actually across a busy street from the motel rooms. A hassle and very odd. When we arrived our beds were not made, and we were in one of the largest suites (if you could call them that). A first glance there were two unmade beds, a dirty kitchen floor, and a cigarette bucket on the balcony. It was obvious the maids had not been there since the last guests left. The structure itself doesn't seem very sturdy, but it's a beach motel. They expect hurricane damage and build as cheaply as possible to save money. The biggest fail was that there are NO PHONES anywhere in the motel. I've never been in a motel or hotel that didn't have phones to at least call the office or make personal calls. It doesn't seem safe. What if a guest has an emergency and their cell is not charged? I forgot to add that the shower tubs are shallow and slippery. I am young and at one point I felt like I might fall out of the shower. I then had to worry one of my parents would fall and break their arm or something worse. Bring a rubber bath mat or buy one asap! Overall it was a poor experience and we will not stay there again. read more

When my wife and I checked into our junior suite, the air conditioner was on the fritz. The room felt like a sauna because of the high heat and high humidity.When I called the office and reported that the air conditioning was out in my room, I was told that "Some guests just don't know how to operate it". So, I said have someone to come by the room and get it "operating". Then we went out and didn't get back to the room until after the office was closed for the evening. Nothing was done to the air conditioning. So we spent our first night in a sweltering room. The next day the A/C was finally fixed around 4 PM. Found out the A/C compressor wasn't working. I then requested for some type of compensation for our inconvenience. I was told that the manager could only do that and she didn't work weekends. So, I told the office that I will be waiting for her phone call on Monday. She never called me. I called back to the motel at 4:45 PM and she wouldn't speak to me. She had the receptionist tell me "That all funds have already been paid" and there is no refunds after checking in. But they did say I can get $40 off my next stay with a two night minimum. read more

Disgusting motel! Do not stay here. Horrible room, awful beds, dirty and disgusting!!!

This is almost a nice hotel. With a few changes, and a better cleaning staff, it could be a four star Yelp review. Firstly, the woman who checked me in was very friendly. However, when I got to our room, it did not have 2 beds in the second bedroom bedroom as requested. Ok, fine, there's a pull out sofa. This pull out sofa looked to be around 25 years old, fell through the bottom by the feet, and was filthy. The sofa was filthy as well, and its arms were grey/brown with years of use. There were not enough towels for a family of 4 either, and the towels we did have, had hair on each one of them. On a positive note, the balcony was large, the floors were pretty clean, and the benches outside of our room were nice. We've stayed here before, with our room on the bayside, really enjoyed that set up, and everything seemed very clean and well appointed. And quieter! This year, we were much less impressed. If they got newer sofas, or really cleaned the ones they have and repair the sofa beds, it would really go a long way. read more

This place is adorable! Like a cute little mom and pop type inn, which I prefer over impersonal chain motels. The girl at the front desk was able to give a lot of information about Topsail Island. My room was very clean and I love how close we were to the beach. Definitely coming back here. read more

We checked in here for a quick trip to check out topsail beach and we felt like we really lucked out with this room for the price. We paid $180 total for two nights in one of the Junior Suites: king bed, a half size kitchenette, bath and little fenced outdoor porch. Our room was clean, spacious and well cooled! The kitchen is not super well stocked, there are some mugs, glasses, plates, cookware- but it was a mix of ceramic and plastic so If you want something specific bring from home. Also side note, there is no food, except a few coffee packets, so bring your own salt, pepper, and sugar type spices. The best thing about this place was the distance from the beach, walking distance even for the lazy. Wifi reception over on the non office building side was excellent. I did read a review that this place has cockroaches, and we did see one outside on the steps, but no evidence or sightings inside anywhere. We definitely will come back here again. read more