I've been to an Aritzia once before, suckered in by the flashy lights on a spherical globe, great…read moreinterior aesthetic, and someone wanting to look at a puffy winter jacket. That was the one at NorthPark Center in the DFW area. And lo and behold, the one there had a pretty dope winter themed Aritzia arcade machine in the store. If I recall correctly, it had a two player mode that was sort of co-op, sorta competitive. Of course, the controls weren't in that great of a shape. So naturally when I was strolling around the shops at La Cantera, I was excited when I spotted an Aritzia. Because, where else can you find an arcade machine in a clothing store? I was super stoked. Walking in, I scoured the entire store for the metallic arcade machine. I saw the snow globe lit Aritzia puffy sphere, but unfortunately this Aritzia does not have the arcade machine. Queue sadness. What they do have, however, appears to be a selection stylish clothing that is not excessively priced. The staff working here are quite helpful and friendly. They also appear to wear articles of clothing available in the store. They can accurately assess your size for each article of clothing, and won't hesitate to gather and carry your selected articles to the dressing room area. The dressing area contains curtains for each dressing stall. Additionally, there are mirrors which assist you in assessing your own appearance. There are also a few chairs and a couch in that area. Would I come back again? Probably only if they have the arcade machine available. Otherwise, it's not really a place I'd normally shop at since it doesn't contain garments that I wear. It's definitely a comfortable store, and I applaud their interior design.

I picked up the cutest last minute outfit today from this location. I find it hard to style myself,…read moreand that is why I was so happy to get help from one of the store associates, Clarisse! I went in the store right when it opened, and Clarisse started helping me right away by asking me about my style preferences and picking out pieces to load my dressing room with!

Great Jeans.......poor service. Just left with cash in my pocket and a need for jeans. The girl…read morethat was there barely looked up from her tablet to acknowledge we were there. My wife told her that I was leaving because no one offered to help me navigate the selections. Her excuse (and still don't offer to help) was that she was the only one there, but we were the only customers in the store as well. Well, time to look for another brand.

I am assigning a 2 because the product is beautiful and executed well…read more However the customer service is an epic fail. There was not 1 employee in the store that interacted with my group well or with any level on interest or kindness. Look customers in the eye, say hello, interact appropriately with guests at checkout, show some decorum. Seem interested in participating in your job. Good luck to this shop, I'm sure your sales would increase if your employees engaged.

Blue, brown and black. Seemed monotonous. I've always shopped here but ever since it became viral,…read moreI hated the crowd. Tonight the crowd was tamer. Th e service always great. It's more organized than when I was here last time. I still like this location more than the Donain that is currently closed. Anyway, still love the quality and the simple, classy style of Zara.

Worst contact support EVER. My package that I ordered on 12/5/2025, did not arrive on time EDD…read more12/16/2025. I called and they said they can replace 2/3 items ordered and it would NOT be expedited shipping. I ordered early December for Christmas so there was no need for me to pay for expedited shipping. Now with it being close to Christmas and the delay on their end you would think they would be kind enough to expedite the shipping. But they said no. Also when asked about the delay he said there was a problem with the courier so it couldn't be delivered. And they never even emailed with an update saying it wasn't going to be delivered. They refunded me for the item they said was unavailable however I went online an was able to purchase it myself. So I called back and asked why they weren't able to replace it if I can order it myself and they said they don't have the same inventory as online. Like how does that make sense. Very non helpful customer support ever.

Loved the selection of clothing and accessories they have at the store! Very friendly staff! Super…read morerecommend and will be back for sure!

Beautiful clothes. Price is reasonable. I love that they honor military families. I also love that…read morethey play Christian music so the environment is peaceful and appropriate to shop with your family. The clothes are good quality and the staff is always friendly no matter which store you visit. Costumer service is a trademark of them.

Do better! Have your employees stop following people around and let them enjoy the shopping…read moreexperience. Not everyone steals but I guess if you're stereotyping a certain demographic then that's ignorance.

Awesome service. Fast and easy to find what I needed and get out. The workers were super nice and…read moreeven was able to look at my pro

Can you get a more diverse crew? Every time we come into this location these white ladies that work…read morethere do not greet people of color it seems like. I was in the military for over 21 years and it baffles me that there are young women who are still racist that work in stores like this location. I love free people stores, I've seen other stores on the West coast who have friendly customer service. Please train your folks and get a more diverse crew. Also let y'all know minorities have money and not all of us steal. lol This location needs better management to make it more inviting!!!!

The employees at this "boutique" were racist towards my family and I because we were speaking…read moreSpanish. They did not even attempt to help me look for the sizes of clothing I was needing. I had to go back and forth from the changing room to find what I was looking without any help from these employees, who just kept looking at us. I was planning to buy a $300 item from here, but had to leave because the employee and the manager with the head tattoos threatened to call the police. I will not ever buy this brand of clothing and will insure I will share my experience with the corporate office of this establishment.

Large and spacious. Surprised there are several more rooms and one is just Menswear…read more Wish they had more seating for ppl waiting on others shopping Easy to find, so many clearance racks and no time to go thru them all Staff was busy Clothing was ok, just have to try on. Which btw they have a very large fitting room section

I was so "nicely" informed by the working my order could have been cancelled if i didn't picked it…read moreup before the time that i was given (i was there at 4:15 store didn't close till 6)