I want to express my deep disappointment with the management at La Fontaine. We have used this…read moreballroom for multiple events over the years, including my own wedding, but this recent experience was by far the worst. Our niece's 15th party on 7/12 had several issues starting with the setup. Two main decor features listed in the contract were not installed. When we raised this with the manager on duty, Mr. Sergio , we were told these features were missing and too late to be set up. The decor manager should have proactively informed us about the shortfall and arranged a credit for the missing items, but no communication was made. The decor manager did not hold any accountability that she list some decor in the ballroom. The maintenance of the ballroom also showed a significant decline. Four industrial portable AC units were in use--was this communicated beforehand? Was the main AC not functioning? If so, should we receive compensation for this? Additionally, many ceiling tiles had visible water stains hidden behind fabric. Why weren't these replaced? It feels like an attempt to hide the damage. The gold glass tables inside were dirty and not cleaned before the event as well. Customer service at the bar was equally disappointing. The bartender, Patricia, displayed a poor attitude, was slow, and lacked the energy expected in her role. My father-in-law even had to step behind the bar to help because of her slow service, which offended her. She also cut people off arbitrarily, handling the situation poorly and causing discomfort for many guests. A bartender should be upbeat, efficient, and courteous, none of which were evident. On a positive note, the manager Sergio was great trying to resolve these issues, though the decor manager did not support him well and clearly needs retraining on client communication and decor management. Overall, this experience was hugely disappointing, especially given the high price and reputation La Fontaine portrays was not refilled and run down. I hope my feedback is taken seriously to improve the quality of service in the future.

Attend my son's classmate special event. Very beautiful floor plan, very easy to set a party decor…read morefor any special occasion.

Do not book your dance floor with Teddy Kennedy! They did a horrible job and then when we requested…read morea PARTIAL refund they agreed to it and then refunded an amount we did not agree to during our call with them. After multiple attempts to get our money back for a service we did not feel like was provided we seeked out help from our credit card company and now Teddy Kennedy Events is threatening legal counsel...? They have not been understanding or provided even close to the service we paid for, just save yourself from the hassle and go with a different company. Our venue, coordinator, and florist all agreed we should not have to pay for any part of this dance floor because it is not what we paid for. And we started out only asking for a partial refund and they have since been horribly rude and shady and only offering a 10% refund and now making threats.

had a great experience with this business from start to finish. They were extremely professional,…read morevery patient, and took the time to explain everything clearly so I could fully understand the process. They made the entire experience stress-free and smooth. What really stood out to me was how quickly and efficiently they got everything done without ever making me feel rushed. Their attention to detail and quality of work truly show how much they care about their customers. You can tell they take pride in what they do. I highly recommend this business to anyone looking for reliable, professional service and amazing results. Definitely exceeded my expectations -- amazing work!

I worked with Amy for my kids' joint birthday party celebration. We invited 100 people including…read moreabout 30 kids. I wanted our party to be fun and memorable so I knew I needed help to pull it off. I found Amy online and liked that she is a fellow neighborhood mom. She was easy to work with, responsive and honest. She hired vendors for me (petting zoo, catering, bartender), helped with the party layout, set up for the party the morning of, and helped behind the scenes during the party. Having her was absolutely priceless. I was actually able to enjoy myself at the party! I would use her again in a heartbeat and encourage anyone looking to outsource some of their kids' party logistics to hire her as well.