David Gaines of IsupportYou is a very knowledgeable and extremely competent professional. He has…read moretwice come to my home, on both occasions solving computer problems effectively and thoroughly. His rates are fair, and he is patient and courteous, giving clear explanations and advice. I have no reservations about recommending this personable young man to anyone needing help with any computer-related problems.

My wife and I are SO glad we called David of iSupportYou, who is a real pro. My Dell PC desktop was…read morenot booting up properly, and we couldn't figure out what to do. I found David here on Yelp, and he came to our place to fix it. He was not only knowledgeable, he did a great job updating the computer as he fixed the original problem, and was really easy to work with. His nice personality made this otherwise nerve-wracking process easier. And finally, his rate was very reasonable. We cannot recommend iSupportYou highly enough, and are grateful to have David's expertise available the next time we need computer repair. We highly recommend him!

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

My hard drive stopped working, and I could not get it to respond with any of the methods I know. I…read morecontacted Ace, and within a couple of days they had diagnosed the specific issue. They followed up throughout the process to keep me current on what was being done and when. Unfortunately, the cost was prohibitive compared to the value of the data on the drive, so I decided not to proceed with recovery. However, they were fairly confident that they could have recovered 85%-95% of the data on the drive. Based on my interaction with the tech, I have no doubt they have the tools and skill needed to have made that happen.

my hard drive stopped working one day and I needed the files that were on it. Ace recovered all of…read morethe data on my drive. The service was fast and the people that I had contact with were very nice and very Knowledgeable.

Have a 64GB iPhone 5s whose battery is down to 20% health. Figured to make it usable before passing…read moreit on. Shopped around before coming back to Gadgetworks. Location is close to home with parking on the street - no appointment needed - walk in. They said they could honor the Yelp $15 for $30 (otherwise Yelp check in can get you 10% off) just by mentioning it rather than purchasing it through Yelp (and the shop losing fees to Yelp). $27 including tax for new battery in iPhone within 45 minutes (ran errands and came back), hard to beat anywhere.

I came there to fix a broken ipad screen but then I had to come back in because the new screen that…read morethey put on was falling off and the glue was sticking out. I got the screen reglued and now it is a month later and my ipad screen is hanging on by a thread. Like I had to come in a second time because they did not do it properly the first time and they did not even do it properly the second time. I am taking my service to the apple store.

This review is way overdue! My wife needed to replace her screen on her iPhone plus but every place…read morewe called quoted us above $100. We initially went to ubreakifix on Golf rd but were turned off by the rude attendant. I am glad I pulled up Yelp and found Barry! Barry was able to fix my wife's phone at a fraction of the price, keep in mind that yelp also gives you a coupon if you check in! We were in and out within 15 minutes, phone looked brand new. Will definitely be back!

They provided a clear explanation of the issue and the repair process, putting my concerns at ease…read more The repair was completed in a timely manner, and the final result was excellent.

I have had several computer and data recovery issues over the past few years, and each time Ronnie…read morewas extremely professional and knowledgeable about solving my issues. Not only was he able to recover the data from my crashed computer at a VERY reasonable price, but he was also able to recover files from a failed portable hard drive for my sister several years later. His patience and level of explanation during and after the recovery process were very thorough and helpful. I'm grateful for all of his hard work and his willingness to answer any questions, even well after the project was complete. The company offers a variety of technological solutions which are SUPER helpful and range from small, quick fixes to major, recovery and server creation options. I have recommended Inspector Technic to several friends and family members who were satisfied equally or greater with the level of care, delicacy, and professionalism provided. I will most certainly be back whenever I have a computer issue or need technological advice.

If you lose your precious pictures because you did not back up your computer, Inspector Technic…read moreData Recovery is the place to go. Ronnie is just awesome! I dropped my Macbook one time and my hard drive failed. I took it to the Mac store downtown and the Macnician, and they were not able to recover the data. In fact, they referred to companies charging upwards of $700 with no guarantee that my pictures would be recovered. I hated the thought of losing pictures of my 6 month old son. I found Ronnie on Thumbtack and he is incredibly personable. He made it incredibly convenient for me to drop off my drive and pick it up from him. He also charged a very reasonable amount for the data recovery (the best quote I had) and was able to recover all of my son's pictures and other archived pictures that I thought were just gone forever. He did all this very quickly (within a week) and just provided excellent service. He is the epitome of what a small business is all about. I highly highly recommend him for your data recovery needs!

The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

Easy and transparent pricing, courteous and professional staff who know how to give clear ETAs on…read morephone repairs. Strongly recommend supporting this local, small business! They did a better job outfitting my smartphone with a screen protector than the cell phone shop people did whenI first got it. I'll be back for any other phone TLC needs.

I'm very well versed in data rescue after working to Kellogg Company executives for over a decade…read moreand dealingcwith the loss of data right before major shareholders meetings and, Brian and his crew really know their stuff on data recovery protocols and best practices. I would highly recommend that you call them sooner than later to handle any lost data issues for your business or for your personal data storage devices. Very professional , great communication, as to possible costs and in progress of recovery . My only regret is the best regret that one can have; I regret that I didn't find out about them years ago . Their prices are well below competition , plus their professionalism and attention to detail can not be matched! I'm Sean Logan and I enthusiastically recommend that you call them first for your data recovery neeeds. They were able to recover an external hard drive with years of family photos and professional documents within a very good time at a very reasonable price, go here, because this is what they excel in , compared to their competition! I have used many in state and out of state companies and, this outfit excels at proper diagnosis and best methodologies for recovery. Don't waste your precious time looking anywhere else or using companies that make promises but can't deliver, or worse, make the data more difficult to recover by non best methodologies. In our extensive discussion about how they were going to approach the problem, what equipment they have on-site, and their open price quotes, You won't be surprised , and, as the very happy recipient of their recovery of very valuable data, I'm just another satisfied customer . Note ; there are always people who will quote you very low prices for recovery, but, I found that the measures they would use were very uninformed and very low tech with a very narrow band of techniques to utilize. Start here with your issue and you will start most efficiently and gain confidence in successful data recovery ! Hope it goes well for you!

Completely uncommunicative. Kept my hard drive for two weeks (he had said two days) and didn't…read morerespond to any phone calls or messages. Finally I just went to get it back because I was just not getting any updates. Had to go back twice to get it because business hours are inaccurate. I'll take my chances elsewhere.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Matt is fantastic. He got right to work and transferred data from old computer to new computer. All…read morebookmarks files photos are transferred. Matt explained everything he was doing. I will definitely call him again when needed.