My husband and I have been here twice now for a couple massages. We have had the most wonderful…read moreexperience. Clean quiet atmosphere. The therapist all have been amazing we have done cupping for the first time. It totally helped my husband's upper back pain and my knee pain. Thank you Lotus we will definitely be back.

First and last time here. I wasn't going to write a review, but the audacity of the lady berating…read moreme for my initial tip bothered me enough to write this. First off- I specifically requested for a hard massage both in email and paper form that I filled out while there. The lady that brought me into the massage room wasn't the same lady that massaged me. Since we went over the forms and type of massage. It was a noticeably older, very thin lady, who I had a feeling wasn't going to be able to massage me hard enough. Sure enough, it wasn't. And definitely not even licensed quality in massage techniques, by what I got. Which was at most a 5 pressure out of 10. I request 8-10. Massage was mainly pressing and wiping. She asked once if I was ok, and I replied "Yes, and can you massage harder, if possible please". Knowing she was older and tried her best, I remained polite the entire massage. Even though she never asked me again, Secondly- Since the place is next to an animal grooming business. I kept hearing dogs barking, echoing through-out the massage. First time I ever experienced this in the US, in my 30+ years. There are sound proofing you can invest in to mitigate this, in a business setting. My masseuse apologized for the noise during my massage. And lastly- As stated earlier, the audacity of the initial Middle aged woman, who processed me in and out on payment. They both were nice to me, but the minute I said the tip amount which was $10 out of an $80 total, she gasped in negative disbelief out loud, in front of my masseuse. And scowled "20% of 80 is $16". I played it off to my math error, and gave her the 20% as to not have my masseuse feel bad. But that was a very unprofessional and entitled transaction, given my already negative experience. Would anyone else have tipped 20% given this experience? I went home having to lacrosse ball my own back to get the knots out after paying $100. Again, to be nice, I wasn't going to write this review. But now I feel it is justified given that type of treatment. I won't even bother trying this place with a difference masseuse now, and I should have known by all the available slots open during that day, that the quality of the massage would be questionable.

I came here very depleted. I am a single mom w little to no time for myself lately. I booked the 3…read morehr. Bliss package, which includes a salt room therapy session, massage and facial. It truly felt blissful. I left feeling renewed and refreshed physically, emotionally, and spiritually. Svletlana was my esthetician, who I finished my day with and she was absolutely amazing. She's extremely intuitive and had such wonderful energy. The massage was great, salt room was super relaxing and detoxifying, Anthony at the front desk was so attentive and welcoming too. I have nothing but positive things to say about this place. I highly recommend coming here. It is a great little healing Oasis in the desert. I really hope to return soon!!

Fantastic experience for Mother's Day! My husband booked me a massage with Noel. Noel was…read moreprofessional and courteous. Hands down the best massage I've ever had! He gave stellar tips about stretching certain areas of focus. Afterwards, I added the 45 minutes in the salt cave. It was super relaxing that I took a little snooze. Highly recommend for anyone needing a little TLC.

Love this place. Great price and Emily was an excellent masseuse. I get the Swedish plus and Always…read moreleave here feeling relaxed and knots worked out

If only I could give 0 stars! I had an appointment for a scalp facial followed by a neuromuscular…read moremassage. I drove many hours to get back in town in time for the appointment and was then contacted 15 minutes before my appointment to say the aesthetician was running late. Instead of bumping my appointment to 15 minutes later (I still have a buffer between the 2 appointments) and pushing back the aestheticians later appointments they cancelled my scalp facial so the next appointment wouldn't be delayed by 15 minutes. Terrible customer service. And the receptionist wasn't friendly at all. She acted like she didn't want to be there and wasn't apologetic. I would not recommend this place especially if like me you work hard and need to relax.

I had an absolutely terrible experience here and will never be back. I came in experiencing a great…read moredeal of pain and was barely mobile. My girlfriend was kind enough to book and prepay for a 90-minute deep tissue massage for me, and decided to book one for herself at the same time. The first 45 minutes were spot on. The original masseuse found the knots in my back, neck, shoulders, and left hip and went straight to work. But midway through the session, someone else entered the room and took over without warning. First off, her hands were freezing. Second, she was completely worthless--zero pressure, no deep tissue work at all, just loads of oil and light rubbing. She "worked" on my right leg, but did absolutely nothing to address the muscle tension. By the end of the session, I was drenched in oil and literally walking with a limp because my left leg had been properly massaged by the first person, but my right leg received zero actual treatment. To make matters worse, when my girlfriend (who had the same masseuse for her entire session) approached the manager about why my therapist was switched, the manager's excuse was: "Oh, because it was her turn." No apology whatsoever. The manager just casually said, "When he comes back, he can request the full session be with the original masseuse." There will not be a next time. Terrible customer service, zero care for a client in pain, and completely unprofessional management. I would never recommend Thai Spa on Eastern Ave.

Pia is absolutely amazing! She can be gentle, but I'm a bigger dude so she takes no mercy on me…read more Love the hard pressure, the prices which are more than fair, and the welcoming, clean atmosphere here.

Silvia always gives the best massage! I choose the healing…read moremassage and you will feel great. The ocean music background is relaxing.

I love this place!…read more Clean, friendly, and priced well. A great ambiance and I apologize that I wake up in mid-snore. Lots of parking! Only reason I don't have a membership is because it's out of my way. I live in Lake Las Vegas, and this is usually a destination that is planned with intention.

Jane was amazing! She really took the time to focus on my neck and shoulders, which were causing me…read morethe most pain. Her attention to detail and ability to target those problem areas made a huge difference. The facility was clean, relaxing, and welcoming. Jane was incredibly receptive, attentive, and made sure I was comfortable throughout the entire session. This was an exceptional massage experience, and I would absolutely come back again and again. 10/10, highly recommend!

Customer service - 5/5 - she was very welcoming, kind and an amazing host…read more Jane Massage service - 5/5 Before the massage, I was super stiff and my muscles were very rough. I'm a 5'8 male, medium build. 190 pounds. During the massage (Deep Massage)- She was able to massage the deepest part of my muscles and was able to alleviate the shoulder pain I had. Furthermore she recommended cupping to help with my back stiffness. After the massage - My muscles were sore, and as time progressed, soreness started to become a relaxing feeling. After 24 hours, my back and shoulders feel good. Better mobility, less shoulder popping. Definetly slept like a rock. Experience with other massage places. - I normally don't like massages because it feels like a waste. To me, it feels like an overpriced skin rub. Jane massage, is 100% worth it.

I received a $200 gift card from my husband for Mother's Day and called to book the Self-Care…read morePackage, which was advertised at $195 and included a massage and facial. During the scheduling process, I specifically informed the staff that I would be using a gift card and was simply told to bring it with me to my appointment. I visited yesterday, and overall, the experience was very enjoyable. My massage was excellent--Jenni was absolutely wonderful and provided outstanding service. The facial was also relaxing and pleasant, although the facial rooms felt somewhat small and cramped. My concern arose during checkout. Because I was still relaxed and a bit distracted after my services, I didn't immediately realize that my total came to approximately $225 before tips. When I got home, my husband was understandably disappointed that I had to pay out of pocket when the gift card was intended to cover the experience. I called the following day to inquire about the difference and was informed that the Self-Care Package must be paid for in advance in order to receive the package pricing. While I understand policies are important, this requirement was never mentioned when I booked the appointment, despite my specifically requesting the package and informing staff that I would be using a gift card. I also reviewed the website and was unable to find any information indicating that advance payment was required to receive the package rate. From a customer service perspective, this was disappointing. I booked the exact services included in the package and clearly requested that package when scheduling. Had I been informed of the advance payment requirement, I could have addressed it at that time. Instead, I was charged approximately $30 more for the same services. Given the circumstances--and especially after I called to explain that the package was chosen because the gift card amount closely matched the package price--I would have appreciated some flexibility or consideration. While the quality of the services themselves was excellent, clearer communication regarding package requirements would help avoid similar misunderstandings for future customers.

Amazing service at IMR! I was given a promo code to this place and decided to check it out for…read moremyself. Booking was extremely easy online. Waivers could be filled out online too so that you do not have to sign them in-person. You can enter a card online but it does not get charged until the end of your service. Very easy process! This place is clean, warm, and welcoming. The massage table was heated as well. I loved and appreciated Maria. She is experienced and has been doing this for awhile. She asked me about my preferences and if I wanted to do any add-ons, which I opted not to do. She made me feel very comfortable and we had a great conversation during the massage session. She constantly asked about the pressure she was giving me and I was just very glad I booked with her. I recommend IMR. This place feels very clean and professional. Booking is easy and the staff are all very friendly. I would come here again!

This place is a HIDDEN GEM!!!!! I did the 90 minutes was…read moresoooo worth it I felt so comfortable the entire time. It was so relaxing full body from my face to my neck to my shoulders to my arms and hands. While they worked on that they had my feet in hot water the entire time. Then they worked on my legs and feet once they had me turn over they did my back and shoulders followed by using hot stones. It's definitely worth it and I HIGHLY RECOMMEND it. I was just a walking just fyi.

BEWARE THE SHAKEDOWN…read more Mediocre massage at best then tried to force a $20 (50%) tip on us. A $10 tip for each massage seemed fair for what we received. It was dark, I paid, then got home and reviewed the receipt and she snuck in an extra $11 on my bill. WTF?!