Have been a customer for many years, both for purchases and repairs. They're fair and have a…read moreremarkable eye for attention to detail. Equally important, they are honest, trustworthy and a pleasure to work with.

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

Kenny G's is hands down one of the best jewelry stores I've ever worked with. Whether you're…read moreseriously shopping, ready to upgrade, or simply browsing, you'll be treated with the same level of professionalism with their expertise. I was first referred to Kenny G's by a friend who had a custom ring made there, and he told me it was the best place to go. He was absolutely right. I first started looking for engagement rings back in 2022. The team took the time to sit down with me and walk me through every detail that mattered--from diamond clarity and sizing to the differences between natural and lab-grown diamonds. I quickly realized there was so much more to selecting a ring than I ever knew. Even though I wasn't ready to make a purchase at the time, they carefully documented all of my preferences and created a file for me. Fast forward four years later, when my fiancé and I were finally ready for this chapter of our lives, they still had all of my information on file. Not only did that make the process seamless, but it showed me how much they genuinely value their customers and relationships. If you're working with a tight timeline, they can even provide a temporary ring to wear while your custom piece is being crafted. My ring was completed in about 2-3 months, and it was absolutely worth the wait. I've visited several other jewelry stores over the years, and one thing that sets Kenny G's apart is how they treat people. There is no pressure, no snobbery, and none of the attitude that can sometimes be found in luxury retail. Every customer is treated with kindness, respect, and genuine attention, whether they're making a purchase that day or simply exploring their options. I never felt like just another customer or window shopper--I felt like a valued guest. That's a rare experience these days, and it's why I continue to recommend Kenny G's to all of my friends and family

4/12/26- Popped in…read moreas we were in the area. DH needed to get his ring resized... ( he's been using medical tape to keep in place).. lol.. We were greeted by GM Shawn.. Customer service is alway five stars! I decided to have my ring cleaned and thank goodness Shawn inspected my ring.. Having it cleaned also ensures the inspection of the prongs and diamonds.. Twenty one years later my prongs need to be replaced- luckily I have all the diamonds .. Can't wait to pick up the cleaned and repaired rings! I

My husband wears sterling silver ring (I know, I know) and it got bent. Erik patiently emailed me…read moreback and forth all afternoon and was upfront about what could go wrong while repairing sterling silver. His quotes were completely reasonable, so I brought it in, they did their best. I waited MAYBE five minutes. Maybe. They even waived the cost since they couldn't get it perfect, although they got it wearable again and that's all my husband cares about. I surprised him with it when he got home from work and he's so happy. TLDR: excellent customer service and in and out repair.

We stopped in looking for wedding rings. Erik assisted us. He was Awesome - we got beautiful…read morewedding rings, mine and my husbands in our budget, that we love!! Thank you Erik and Midtown!!!!!!!!!!!!!!!

With such an important & meaningful purchase, my husband and I looked at many jewelers to be sure…read morewe go the right route. Going to Diamond Vault was like a breath of fresh air! Heather and Jason helped us, and I am so thankful. I explained the style I was in the market for and Heather pulled multiple options, and even a few more for me to consider. I ended up going with something else that she pulled because it was so stunning & fit my personality better! It was an absolutely phenomenal experience from start to finish. They were respectful of our budget, patient, and got us such an incredible deal for my dream ring. Thank you, Heather & Jason!

Shopped around town for a 20th anniversary upgrade for my wife's engagement ring. Comparing quality…read moreand price Diamond Vault could not be beat. Great selection and if they don't have it they'll go find it for you. Jason was awesome working with me, and keeping it a surprise from her. Mounted it on the original ring and it turned out perfect. Follow up care has been great as well. They'll remember who you are. Will clean the ring whenever my wife wants it. One prong became loose and they fixed it for free with next day service. When it's time for another upgrade or something new this is where you'll find us.

Great watch purchase! Purchased a new Omega Seamaster Diver…read more300 M from Darrin. Very knowledgeable and great service. Highly recommend Devon's and Darrin.

I'm just leaving DeVons Jewelers. I brought in only $300 watch to get fitted. Hadn't even opened it…read moreyet. And I was met with respect. And never was I made to feel bad getting it to fit perfectly. And on top of that, I wasn't even charged for the man's time. I won't bring my jewelry or possessions anywhere else.

No hassle! Cash on the spot for 14K scrap gold! Honest…read moreowner run business. Would highly recommend!!!

The Reno Gold Exchange was an amazing place. Jacob and his family walked us through the entire…read moreprocess and we felt like he was extremely transparent, kind and professional. Would definitely recommend this store!!

My partner's ring was damaged at work and Precision Diamonds was recommended by a friend. Prior to…read morevisiting Precision, I received quotes from two other jewelers and thought I'd get one more. I was thoroughly impressed by the customer service. I was warmly greeted as soon as I walked in and was promptly helped. The quote I received from Precision was not only the best rate out of three quotes, they let me know that the repair could be completed within 24 hours! The other two joints said it would be at least a week and one said they'd have to send it out to the Bay Area for the repair. I would not hesitate to recommend Precision Diamonds & Jewelry to anyone needing fine jewelry repaired. The ring was repaired so well that it looked like it did when it was brand new. In addition to repair, they have a great selection of jewelry for purchase. Awesome job, Precision! And thanks for making my partner so happy!

Love the people here and the owners went here after Michael and sons kinda of discriminate me and…read moreover priced my custom ring.

My husband and I stopped by The Helping Moon last week and picked up a few crystal cuties as gifts…read more They were having a 35% off "rehome" sale, which made it even more fun to explore and bring a few beauties home! Alex, one of the owners, was incredibly friendly, welcoming, and helpful. We enjoyed learning about some crystals I wasn't familiar with and simply chatting with him while we browsed. It's always refreshing to connect with local business owners who genuinely care about their customers and contribute such positive energy to our community. Although they'll be relocating soon, their current space is beautifully curated--cozy, airy, and inviting. They offer everything from small, dainty crystals and jewelry to larger statement pieces, books, and other unique treasures. Wishing them all the best in their new location! If you're looking for a crystal shop with a welcoming atmosphere and wonderful people behind it, The Helping Moon is definitely worth checking out

THE OVERALL HANDS-DOWN BEST CRYSTAL AND JEWELRY STORE IN NEVADA ESPECIALLY AS A LIL MA' AND PA'…read moreSMALL BUSINESS !!! Whenever I'm in Reno, I always stop by and look at their hand wired crystal necklaces and new crystals! I have one in almost every color by now ANDD I don't feel bad because I'm supporting a local business. The "bang for your buck" is totally worth it. They do community events, scavenger hunts, giveaways, collaborations, reiki sessions to sound baths and MORE. They're LGBTQ+ friendly and love the community. I mean really...WHO ELSE is doing this?! The Helping Moon is a MUST visit if you're going to Reno, or even anywhere near by. Customer service is amazing, and I can't help but feel like a witch who struck magic gold with finding such an amazing little crystal shop.