With such an important & meaningful purchase, my husband and I looked at many jewelers to be sure we go the right route. Going to Diamond Vault was like a breath of fresh air! Heather and Jason helped us, and I am so thankful. I explained the style I was in the market for and Heather pulled multiple options, and even a few more for me to consider. I ended up going with something else that she pulled because it was so stunning & fit my personality better! It was an absolutely phenomenal experience from start to finish. They were respectful of our budget, patient, and got us such an incredible deal for my dream ring. Thank you, Heather & Jason! read more

Diamond Vault - Jewelry Near Me - Reno, Nevada

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Shopped around town for a 20th anniversary upgrade for my wife's engagement ring. Comparing quality and price Diamond Vault could not be beat. Great selection and if they don't have it they'll go find it for you. Jason was awesome working with me, and keeping it a surprise from her. Mounted it on the original ring and it turned out perfect. Follow up care has been great as well. They'll remember who you are. Will clean the ring whenever my wife wants it. One prong became loose and they fixed it for free with next day service. When it's time for another upgrade or something new this is where you'll find us. read more

I loved coming here with my now husband to design my ring!!! So much beautiful sparkly diamonds! They sell quality products and stand by their products. They sit with you and put in their time with you explore your options. You want a huge Diamond and you don't mind sacrificing the color they have that, you want something high quality and want a smaller Diamond they have that for you too. Top it all off, it was cheaper than all run of the mill stores. I will add, after all the run of the mill jewelry stores (Jared, kays, Devon's, etc) I am so, so happy my husband said lets go to Diamond Vault and check it out. Will be returning soon for some Diamond earrings and another wedding band possibly in rose gold. read more

Their schtick is that they're a broker and therefore no "overhead." So are you paid in fairy dust and vibes? No. You're paid in a dollar amount built into the price of the jewelry sold. Anyways. Their 1 ct Diamond studs are $800 more than Costco and several other pieces had similar markups. They had some pretty items & I've heard their custom work is great but just a heads up on their general pricing! read more

The proposal was perfection. The ring is flawless. Ed is amazing and has a plethora of knowledge on all the stones and settings! I highly recommend everyone enjoy this experience designing your own custom ring. read more

Over a year later and still loving our engagement rings. They get more and more beautiful everyday. Thank you again Jesse. read more

Diamond Vault - My partner's engagement ring - Jewelry Near Me - Reno, Nevada

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We went in today (Saturday )to upgrade my wife's engagement ring. Let me freaking tell you Savannah and the owner!!!! TOP FREAKING NOTCH absolutely love them!!!The price was definitely worth it and to be honest no one else can compare to them. You can walk into any other jewelry shop and the service you would receive from some other place is absolutely NOT the same. You walk into THIS place they give you the biggest smile and hello offer you water soda coffee whatever your heart wants. They treat you like family rather than seeing you as dollar signs. Absolutely whole heartedly would and will recommend this place to everyone. I will add the photo does not do this beautiful ring justice. THIS PLACE HAS GOTTEN MY BUSINESS FOR LIFE. read more

Diamond Vault - This photo does not do this beautiful masterpiece justice! 2c ring! - Jewelry Near Me - Reno, Nevada

They have great prices on repairing your jewelry. I will not go anywhere else. Everyone who works there is so helpful.

I was in dire need for an engagement ring where I was about to go out of town in the next day or two. Nick made my entire proposal what it was - without him I would have been completely without a ring to propose to my lovely woman to. I cannot stress enough how much value I received from Nick and the Diamond Vault team - not only was the diamond and ring a great price, but I was provided space to breath, education on my purchase, and relevant recommendations that made me feel like I was understood. I was given the best service I could ask for and ended up purchasing an incredible ring at a stellar price. Of course, SHE SAID YES and Nick is the man of the hour for making that happen. I was provided with a unique diamond that was stored in the back - an exclusive offer. read more

Cant say enough about Jason, Heather and the staff here. Coddled us through the process of finding wedding bands (thats a good thing as a couple 25 year olds who have never done this before). Through multiple visits and mulling things over, there was never any sales pressure or anything of that nature. They made us feel like none of our questions were dumb as first timers and kept us within budget while still making our purchase feel as special as possible. Now, to the day before we fly out for our wedding... i went to bring in my fiance's ring to get cleaned before the big day and i noticed a small diamond had gone missing from the engagement ring setting!! Called Jason around noon, they told me to rush down and they'd take a look at what they could do. I believe it was the owner or somebody came out and said you know what ill do is ill drive this myself to our Carson City shop (actual warehouse) where they do repairs and have it back by 4pm knowing we fly out in the morning.. and thats exactly what they did! Even in crunch-time they came through for us! Wont buy jewelry anywhere else as long as i live in Reno. read more

Great staff and great selection! They pride themselves on being a low pressure environment and letting the product speak for itself. I came from out of town to visit family and my mom pushed me to try Diamond Vault as it is "the only place she trusts to buy her jewelry". I found a wedding band I loved here but was nervous to commit. Since I was heading home that day, they told me they'd hold it aside for 24hours (May have been longer, I think they were closed the next day) and if I changed my mind then I could call and take care of everything on the phone. We'll I kept comparing everything to that ring so I ended up calling and buying, and since the ring in the store for, they overnighted it to me! I bragged about how wonderful the experience was with my fiancé so much that we ended up going out of our way to travel back to Reno so he could also take a look at diamond vault for his ring. He had been shopping around and wasn't liking the cost, but as soon as he found what he had been wanting and heard the price, we were ringing him up for his wedding band as well! His ring did not fit in store, so they predicted about 4 weeks until his ring would be delivered. They also help with customizations as well! read more

I cannot say enough good things about Jesse and Diamond vault... I had a very specific vision of what I wanted for my engagement ring (I literally had made a version in photoshop) Jesse worked with me to make a digital model and then tweak it to perfection! He was patient with all my changes and pickiness and my finished ring is absolutely stunning! (He also helped me choose and harvest some diamonds from family heirlooms to make it truly one of a kind!) Great communication, amazing craftsmanship, and very fair pricing read more

Diamond Vault - Custom engagement ring - Jewelry Near Me - Reno, Nevada

My fiance was able to find the ring of my dreams thanks to Nick at Diamond Vault. I seriously cannot stop looking at it. It's perfect! Thank you for helping him create my forever ring Nick! read more

Diamond Vault - My Dream Ring! Thank you Nick! - Jewelry Near Me - Reno, Nevada

Ed with Diamond Vault Reno was awesome to work with. Made buying an engagement ring a breeze.

Had the best jeweler experience of my life, was helped by Jason Barunda. I need to get a bunch of work done on my wife's ring, he was very helpful and the Nicest jeweler I've ever met didn't try to push anything just wanted to make us have a great experience. I will never go anywhere else. Thank you so much Jason we maggots are great full. read more

Highly recommend them for your jewelry needs. All the employees there are so friendly and really take the time to show you their inventory. They have a large selection to choose from and they make sure you are satisfied before you make the big purchase. read more

My ring is GORGEOUS! They are so nice and when I had a question about my ring definitely answered all my questions and even cleaned my ring.

3 years ago, my husband bought the most gorgeous solitaire ring here for my engagement ring. He was amazed on the price of the ring. It's a little over 2 carats and it was almost a steal. The grade was not flawless, but what you can't see with the naked eye why does it even matter. It's gorgeous!! I will post a photo of it, you will see. Love the people there forgot the name of the guy that always helps us, but we will buy all our jewelry here from now on. read more

Ed and Brian are more than helpful and the customer service is unbeatable! I can't thank them enough for guiding my fiancé to pick out the most perfect and personal ring. I'm so happy with my ring and I'm constantly getting compliments! Also every time I go in to have my ring cleaned I'm greeted with a warm smile and hello. To say the least we will be lifelong customers because we know the Diamond Vault has unbeatable prices and customer service! read more

Diamond Vault - Jewelry Near Me - Reno, Nevada

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My wife and I have been dealing with the Diamond Vault for several years now. They are a exclusive full service specialty jewelry store. They are definitely not your run of the mill mall store etc... They have top quality pieces and offer fantastic customer service. They also have a extremely high quality inventory on hand but that is only the beginning. Mark can design a fabulous one of a kind piece if so desired. They have selections available for any budget. I highly recommend them for all your jewelry needs. It's the way buying jewelry should be. Remember "Happy Wife Happy Life" read more

Diamond Vault - Thank you Diamond Vault Happy Wife Happy Life - Jewelry Near Me - Reno, Nevada

This place is AMAZING! The staff is so friendly and helpful. My fiancé bought my engagement ring here and he had such a great experience we both went back for our wedding bands. Ed was so helpful and nice. Great experience overall, we will be back for more jewelry! read more

Diamond Vault was extremely helpful in creating a custom engagement ring. Ed was knowledgeable and patient in helping me create a beautiful ring that my fiancee was blown away by. Thank you for the great experience! read more

Diamond Vault - They created a beautiful custom ring that my fiancee loves! - Jewelry Near Me - Reno, Nevada

Absolutely amazing experience buying my engagement ring! They didn't have anything in stock of what I wanted but were able to have a custom ring designed and made for me that exceeded all my expectations! Will definitely be back for our wedding bands and any other jewelry needs. They are not pushy like most jewelers and their prices are WAY better than anywhere else in town. read more

Diamond Vault - Jewelry Near Me - Reno, Nevada

Brian and his son are the epitome of customer service. They took their time to take my brothers ring off, which at first seemed impossible. We can't thank them enough for their wonderful hospitality and dedication to remove this ring. They have wonderful jewelry as well, definitely recommend this place. 10/10 read more

Shopping for our ring, and decided to stop in to check them out. Jesse took the time to listen to what we were looking for. We told him that we had chosen a setting from one of the box stores. He quickly showed us a setting with a much larger diamond and it was several thousand less. If you are looking for a quality diamond at a reasonable price then look no further the the DIAMOND VAULT! read more

These folks were very knowledgeable and honest. They answered all of my questions without any BS and were not pushy in the least. The selection is great, and the prices are extremely competitive. They have large and high end diamonds as well as larger budget diamonds and will be able to explain in detail what makes the diamond cheaper. They were even able to have a ring we brought in molded and duplicated to an identical copy, The rep I was dealing with did not bad-mouth Diamond Vault's competitors - he even spoke highly of one of them. The location is really cool too. It's in that bank building next to Mission Carwash, and had a really nice atmosphere. It's a smaller office, but it's totally friendly and extremely busy. I did not feel awkward like I'm being watched by every Shark salesman as it feels at some of the other stores. I would 100% recommend Diamond Vault to EVERYONE looking to buy a ring. Their prices are competitive with Online shops, but you get to see and feel the inventory. Don't not go here! read more

I brought in a high end Platinum anniversary band for evaluation and possible sale and the sales man took it for cleaning. After nearly 30 minutes Brian returned and evaluated the rings as both 14k. read more

Best customer service and products! Love the ring my fiance picked out! The staff is very knowledgeable and easy to talk to. They are truly there to help and not just sell you anything. They want to maker sure its a perfect fit for you. I wanted a ring resized. My ring would cost more then its worth. Most jewlers wouldnt let you know that. They'd just want your money. I appreciate the honesty. read more

Diamond Vault - Amazing customer service and products! So happy with the ring my fiance picked out! - Jewelry Near Me - Reno, Nevada

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Literally the best jewelers in town. When walking in it looks small but it's for a good reason. They are able to offer the best prices in town and their service is impeccable. Better yet it's a local business! We LOVE this place. Always trying to get you the best deal without feeling like you're at a car dealership. They are very knowledgeable on all aspects of jewels and if they don't have what you want they will try to find it for you. Watch out for their Christmas deals where if it snows so many inches (I believe it's 6) at the airport you get your money back! My husband admits when he was looking for an engagement ring (4 years ago) that he had no idea what he was doing. He said they were extremely helpful in helping him find the perfect fit with enough information to make a choice. And trust me he did! I would recommend this business to ANYONE and EVERYONE looking for jewelry...they also have great boxes with a light in them to make the engagement experience even more exciting! (No extra charge) read more

Awesome place to do business!! Very helpful and friendly. I'm have a hard time making final decisions and probably left without buying anything 4 or 5 times. I shop around a lot and just kept ending up back here. Love the ring, and the service. Can't wait to buy something else. read more

Diamond Vault - Jewelry Near Me - Reno, Nevada

My now husband purchased my engagement ring from here. It's beautiful. The staff was extremely nice and so helpful. Shortly after we purchased my ring, one of the diamonds fell out. They took care of it right away. Thank goodness! The only reason I gave them 3 stars was based on price. They are a tad over priced but you do get excellent customer service. read more

The Diamond Vault is the very best jeweler not only in Reno but in the world! The talent and craftsmanship of Brian's work is amazing, and if you find a nicer or more honest person in the world, let me know. Brian has made numerous pieces of jewelry for me over the years, and each one is more beautiful than the next. I always tell everyone that if you want more for your money, go to the Diamond Vault Jewelers. Quality does not cost more, you will get a better product within your budget. My niece is getting married and she has already visited to discuss her wedding ring...can't wait to see the finished product. read more

This is a small local owned business and everything about it is wonderful. They are a little more pricey than some other jewelry stores but I will say its is worth paying a little more and getting customized unique pieces. My husband has been a long time customers with them and we couldn't be happier. Customers are they're priority and it shows in everything they sell as well as how they treat when you come in . Highly recommend them and you will love whatever you purchase. read more

Wonderful experience at Diamond Vault Reno. I was fully prepared to be rushed by a used car salesman-like salesperson but that's was hardly the case. Jason was extremely helpful and patient with my boyfriend and I (especially me) and took the time to educate us. We appreciated that he was not pushy and seemed like he genuinely wanted us to be happy with our decision. I would highly recommend DV Reno. read more

We brought my engagement ring in for an appraisal today ($95). Brian Brewer assisted us. He was very knowledgeable and gave us an appraisal in about 20 minutes. Fast and professional. He even let us go with him and watch while he cleaned it. We actually forgot the other part of the ring and Brian let us run home and grab it after our first appraisal. No extra fee! We will be back to purchase my fiance's ring and for any other jewelry-related business. Ian was also very nice. Thanks! read more

Nick was super helpful shopping for an engagement ring and answered all of my questions throughout the whole process. He helped me pick out a larger ring for 2/3 the price of the other stores in town. read more

The reviews for the Diamond Vault are spot on in terms of 5 star service! Rarely do you find service like what the Diamond Vault provides these days...in particular Jasen. Honest, integrity, helpful, kind I could truly go on and on-if you are looking for any jewelry, upgrades, replacements, fixes etc. this is THE BEST place in town that! So thankful to have found the Diamond Vault and for the help and assistance Jasen provided! read more

This is MUST Go-to place if you are buying jewelry especially for an engagement ring. After a more prominent name Jewelry store screwed me over and led me on for 2 months, the Diamond Vault was able to quickly help me and save my proposal plans by getting me the ring I had designed in 3 days! Incredible service, impressive quality, and gave me absolute peace of mind. I can't thank them enough for making my life easier and making my fiancé happy without even knowing they saved my bacon! Jesse was an expert and helped me out more than I can say. Please... please... go to the Diamond Vault it will save you so much time and they saved me over $3,000 in costs. Thank you so much Diamond Vault! read more

Oh my goodness, how to even express the gratitude and how truly wonderful the experience and ring is?! Let me start by saying I've known Brian for a good part of thirty years. I had bought jewelry from Brian before, fantastic person and salesman. 10 years ago, on our 20th anniversary, I asked Brian to upgrade my wife's diamond on her wedding ring from a ¼ carat to 1/2 carat, I bought her this ring when we got married in 1988. Beautiful job, diamond and affordable. Our 30-year anniversary was approaching in June and I promised my wife Jody for the last 10 years, on our 30th, I was going to put a 1 carat diamond in her ring for putting up with me for 30 years. We laugh together about that, at least I did. At any rate, I really didn't think I was going to pull it off. My health is failing and I was recently diagnosed with colon cancer, and not sure if I would be around long enough to get it done. I would tell her I'm getting you that 1 carat this year she laughed and said ok honey, because #1-with everything going on with our house repairs we didn't have the money to make it happen this year, #2-she just wasn't getting her hopes up and #3 we didn't know how my medical issues were going to affect time. One day out of the blue I called Brian just to see what he could do for me, knowing in the back of my mind I was wasting his time. Same old Brian so positive and caring. Asked about our children my wife, cared more about us than making a sell. After catching up, Brian told me my options, sent me some picks of beautiful diamonds and made it affordable for us. Just so overwhelming how he worked things out so that I could afford what was literally an item on my bucket list. Brian made it happen. I felt like I was walking on Cloud 9 from my positive experiences with such a great caring businessman and friend. That's how he makes you feel, like a friend. I've enjoyed my entire experience with Brian and Diamond Vault, from selecting the diamond, setting it on the ring, all the way to my wife's response. Great job Brian I recommend you to everyone. I couldn't sing higher praises of any other company and person as that of working with Brian of Diamond Vault. read more

Diamond Vault - BEAUTIFUL! - Jewelry Near Me - Reno, Nevada

Kudos to the diamond vault for bring exceptional in every way. When I was ready to shop for my ring setting for my upcoming wedding, our friends recommended Pat and Mark at the Diamond Vault. As soon as I walked in they were extremely knowledgeable and kind with any questions or concerns I may have had. There was zero hassle or pressure. With a smaller budget, I was still treated like a 100,000 dollar customer with great service and education. Pat helped us pick out the most beautiful, perfect diamond and setting while staying in reach of our budget. And not to mention, I was able to design my own ring with custom band, diamond, and setting. Simply the best customer service of any other jewelry store I have ever been to. Not to mention, my ring is mine, and nobody else will ever have the same. Hands down perfect experience! read more