Somehow my keyboard space bar on my laptop stopped working, and I ran all around Dallas trying to find a company (open on a Saturday afternoon, nonetheless) that could/would fix it. I almost gave up until I went to PC Service Dallas. They ran a diagnostic and let me know I would need a new keyboard - it was not a software issue. Well, a week later I have my laptop back and I'm in business! read more

PC Service Dallas - Dell Inspiron Laptop - IT Services & Computer Repair Near Me - Dallas, Texas

DO NOT BELIEVE THE 5 STAR REVIEWS. PC SERVICE DALLAS IS A FRAUDULENT BUSINESS AND A SCAM. DO NOT BELIEVE WHEN THEY SAY "NOT IN OUR CUSTOMER LIST" LOOK AT MY PHOTO FOR PROOF!! I chose PC service Dallas to have the keyboard replaced on my MacBook Pro, because the keys were sticky and making strange sounds due to a small spill on the keyboard (other than the feel and sound, the keyboard and every other part of the machine was performing normally.) Sam told me they would install a "Grade A,"brand new keyboard in this machine. Sam failed to inform me that this keyboard would be taken from another MacBook Pro that they had in their shop, which is a used machine and therefore it is not grade A condition. When I initially arrived to drop off my computer to have the keyboard replacement done, Sam attempted to convince me to also have them replace the battery, and proceeded to show me the battery cycle count, which read at over 1100. I said that I did not want to replace the battery, as even though the cycle count was high, it has been working normally. I paid $320 and signed the paperwork for the keyboard replacement in the morning. (Note: I have now learned you should never pay upfront for a computer service that has not yet been completed.) Sam said the computer would be ready later that same day. Just before 3PM that day, Sam called me and AGAIN, attempted to convince me to pay $200 to have them perform a battery replacement, saying that he had just received a new package of batteries for MacBook pros and I once again declined the service. Then, after initially stating the computer would be ready by the time the shop closes at 7 PM, Sam called me back at 3PM and said that there were "a few keys that still need to be installed." This statement in and of itself doesn't align with service requested, a brand new keyboard replacement, because new MacBook Pro keyboards come as one unit. Sam told me to come back and pick it up on the following day, Sunday, even though their google profile states PC Service Dallas is closed on Sundays. I questioned them about this, and Sam said the shop would be open regardless. I arrived to the shop on Sunday morning and initially, the computer seems perfectly normal, and so dID the keyboard. so I take it home and use it the following day on Monday for work only to find that my space bar was not working properly and all of a sudden my computer started to say " Service recommended new battery" which at first I thought was just a coincidence, I called Sam back that same Monday and he would replace my keyboard again, I trusted him yet again. I went in the following Saturday to have the keyboard replaced and I picked it up that same day at around 7 PM. I asked for my computer and after waiting 10 minutes I started to question where my computer was they brought it out attached to my charger and I questioned why they needed to recharge my computer in order to turn it on, because I had specifically left it at 100% when I dropped it off that morning and Sam said that they needed to turn it on even though all they had to do was a keyboard replacement which does not require any battery power. He plugged it to charge my computer, after taking more than 5 minutes it finally turned on and I noticed that it would not charge more than 1%, I took it home and it would no longer connect to my wifi or connect to any of the ports. I had my computer professionally inspected to find out Sam had completed changed by mother board, battery, and several other parts to scam me and reuse them for other jobs. SAVE YOURSELF THE SCAM AND DO NOT GO HERE!! read more

PC Service Dallas - Scam - IT Services & Computer Repair Near Me - Dallas, Texas

Back in business!!! My hubs 10+ yr old computer stopped powering on one day. He found this quaint spot via Google search and based on previous reviews, decided to give it a try. They advised him the power supply died and the motherboard needed a repair. They promised him 7 business days to fix and they had it fixed in 3 business days. The computer is working even faster now! Very happy customer!! read more

I came in desperate for help when my laptop stopped being able to charge in the middle of a grad school class. The wonderful technician was able to get it up and running again. She totally saved me- less than a week before finals! She explained everything in detail and was a joy to work with. I shall return (hopefully not until after finals though). read more

I had a good experience here. I usually go to Apple, but I was tired of their high prices. I was very pleased with the reasonable price for fixing my LCD screen and that I had several options to choose from in terms of quality of the screen. After the initial repair, I experienced a problem with the replacement screen, and Sam/Gary were happy to replace it and uphold the warranty. The new screen has been great so far. I definitely trust them and would recommend them over other repair shops/Apple repair. read more

Paid over $150 for my computer to be fixed from the blue screen error and it still was not fixed. Told it was environmental. Very disappointed! read more

Great communication and great service, would recommend. Fix broken ipad 3 screen and home button.