I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

Mr. MAC, Chris, has performed his usual miracle for me. This is the second time that I have used…read morehis services and again, I couldn't be more pleased. What I have found at this business is knowledge, courtesy, professionalism and the greatest of service. You can't go wrong doing business here. Chris is what your ailing Mac needs! Also I consider his service a great value. John P

Chris made my day. This morning, I took my 3 year old MacBook Pro to his place of business because…read moremy keyboard is going haywire. A couple hours later he texted me to say I still had Apple Care on my machine, and I should take it there and his work was done. I picked up my computer at no charge at all. He could have easily cracked the box open and charged me, but this approach saved me time and money. Chris also does home entertainment and home system configurations - I plan to reach out to him for that soon!

My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

I had put in a request in yelp for help with a usb drive that was not being recognized. Within…read moreminutes there was a reply from Repair Republic. I dropped off the usb on Saturday. They communicated the steps along the way. The original usb was repaired and they transferred the data to an external hard drive. Everything was finished on Tuesday. Fast turn around and friendly service.

really good communication super fast staff is super nice 10/10 definitely coming back to them if I…read moreneed any repair

Great service! Very responsive. I got several quotes and they were the least expensive, but…read moreexcellent quality!

Great service and staff. Knowledgeable, timely, professional. Would recommend to everyone .read more

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

I spilled wine on my MacBook during finals week and thought my life was over. I hated myself bc I…read moredid the exact same thing 2 years ago during finals and I had to buy a new computer. I feared the worst and the wrath of my bank account. I was convinced it would be unfixable again. Thank you to this miracle place my MacBook was saved! I'm also dumb and I don't have enough iCloud storage so I feared all my memes and old school documents would be lost forever- but they were saved! It did take a while, but they told me this bc of corona because there were a lot of delays. It was fine because school was over and I was just laying by the pool. I am very happy with the service, communications, safety precautions, and the success of my renovation!

Quick! Fast! And Very friendly! They do great work while you wait easier than the geek bar! Will be…read moreback

If you're looking for a knowledgeable, responsive, initiative-taking company for your home or…read morebusiness, Regional IT Services is a great company that services DFW, Athens, East TX, and Highland Park area. He offers remote and on-site IT support for laptops, security, web page setup and maintenance, etc. I highly recommend.

Bait and switch scheme. Quote me 85 for repair plus 85-130 for part. Then when I agreed switched…read moreit to 100 for labor.amd 130 for part. When I called to ask why 5 times with no response. By mesage he said he hadn't looked at the repair closely when he initially quoted. Wouldn't recommend

Robert is great. He arrived on time and quickly find out the problems with my home networking and…read morefixed them in no time. He made sure to test each Ethernet port to make sure they were working at the highest peak. I would recommend him for any IT problems and projects you're facing.

I am a remote worker who was able to get The Service Desk to upgrade the RAM that my company sent…read moreme. Robert was very professional, responsive, and courteous. He got the job done at my location at an affordable price. I am so glad to have found his company and will be using his services again for any future computer needs!