windshield was broken while traveling so had Laramie Auto replace it. Seemed fine but then while…read morecontinuing the trip noticed that the electronic eyesight wasn't re-calibrated and had to make the rest of the trip without and will need to go to a Subaru dealer to have it all redone. Quoted to be an additional $400.

Quality just strait up American Quality in this business. Jacob is a star and couldn't have been…read morehappier with the outcome of both my trucks.

Can't say enough good things about Cowboy Glass. We arrived in Laramie at an RV park after a long…read moreday of driving to discover the driver's window in our towed car was shattered! We called Cowboy Glass. Was told their supplier had our needed window in stock and would be in their hands in the morning. We were pleasantly surprised when they said they would even come pick up our car. The next morning we got a call that the window was replaced and the car was on its way back to us. We can't imagine better customer service than what they provided. Everyone we talk to at Cowboy Glass was professional, courteous and caring. We felt to have our car window replaced and the car ready to hit the road within 16 hours was service well above and beyond a customer's expectations! We would highly recommend them!

Wonderful experience! Great people, great work, and awesome price. Very quick also. Highly…read morerecommend them! Jan

Tanner and Kyle are great! Easy to communicate with in advance, showed up when they said they…read morewould. Installed the glass carefully AND vacuumed the glass out of the back of my car and the driveway. Said the glass came with a lifetime warranty. Even left me with little clear stickers in case I get a chip in the future! Saving their cards in both of my cars, would use again.

You know the old saying that when looking for a service, you should be looking for price, quality,…read moreand speed, but you'll have to choose which two of those qualities are most important to you because one of the three will almost almost be missing. Ascent is the outlier. They were amazing. Their business popped up when I did a ChatGPT search to replace the windshield in my 2020 Toyota RAV4. My windshield is pretty high tech with camera inputs that have to be aligned perfectly so I needed a company with the equipment and skill to get that dialed in perfectly. Ascent was by far the most reasonable on price and had consistently great reviews. I figured that must mean I'd likely have to compromise on speed or quality. Not at all. They had me immediately scheduled for less than a week later and showed up at my door and had the job knocked out in no time. They also found a few drain tubes that were clogged under my cowl and blew those out for me free of charge. Tanner and Kyle are co-owners who are literally third generation windshield installers and have done this since they were young. Instead of continuing to crank out dozens of windshield replacements a day in a shop, they decided they wanted to be able to have more interactions with the customer and have the time to make sure they did the job right. Hearing more about their business I was only more sold on these guys. I personally appreciate and applaud that they've figured out how to create a small business that's efficient and still leaves them time to invest in their families. When I asked if they intended to scale, they emphatically said, "Nope!" They love being able to move at a pace that's sustainable to do the job well and take care of the customers. Can't recommend these guys highly enough.

*Edited to add* after reading numerous reviews of people sharing the same experiences and seeing…read morethe owner batrate them as well instead of calling to make things right, she confirmed my conclusion that I will not return nor recommend them to anyone. It's very disappointing since I love supporting small local businesses. Sad. I hope sure learners and can improve her customer service model. I'm VERY disappointed by Ander's they came highly recommend but I'm not sure why. We waited while they worked on my windshield. We heard plastic break and the tech start to cuss. I understand that things break, but they didn't mention anything to us when they said it was done. We checked the windshield before we left and pointed out that my truck was now missing the plastic weatherstrip wiper cowls on BOTH sides (like he broke one so he didn't put the other one back on in hopes we wouldn't notice). The plastic weather striping is also damaged AND missing clips so it's not held down properly. We pointed this out. We were told the tech was at lunch but they would call us when he returned... shockingly they never called us, so we called them. They said the tech claimed he never saw the cowls and they must've not been there (despite us pointing out obvious rub marks from them being present for 20 years.) They admitted that some of the clips holding the weather strip down broke which is common. They told us that we needed to take my truck to a Ford dealership to get an estimate for the parts. They said they would replace the missing cowls but they wouldn't do anything about my damaged weather stripping because it was "common" that this piece breaks (this was not mentioned before the service). 1) why would you say you'll replace the cowls if your tech didn't break them? 2) if it's common for a part to get damaged, why not keep it on hand to fix? 3) if something breaks why hide it from the customer? We're not that upset that parts were broken, we understand that things break. What pisses us off is that they tried to hide it instead of making it right. I love my truck, I should've just used Glass Doctor or Safelight. Save yourself the hassle and go somewhere else!

They did a great job with my Explorer! It was about $200 cheaper than anywhere in Cheyenne! They…read morealso got me in same day! Will definitely return if needed on any of my other cars!

The Johnstown/milliken area roads have been under construction for so long! I recently purchased a…read moregood quality glass cleaner and found multiple chips. One had a small crack forming. As the seasons change it's imperative to get this all fixed! I was told to put clear scotch tape over each spot to keep any moisture, condensation etc from seeping in. Everything was repaired in short order and I am very happy with the timeliness of the response and the integrity of the company! I also appreciate that it's a local small business that gives back to the community.

I called Dewey in the morning and it was fixed by the afternoon I wouldn't hesitate to call this…read moreguy again!

Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

The windshield on my car cracked in a late winter cold spell, and I noticed it began to grow and…read moreexpand in the early summer heat. Time to get a new windshield. I researched various windshield replacement services in the Fort Collins area and settled on my top three. After viewing the company websites and reading recent reviews on Yelp, I decided NOVUS was the best option. Being a busy person, I don't have time to go and wait in a waiting room while the work was done. Instead, I needed to have the glass technician come to my home and install on site. In communication with the NOVUS scheduler, they were very pleasant and willing to work with me on arranging a time that fit my schedule. During the heat of the summer, they explained they schedule home replacements only during the morning hours. We arranged for a date about a week and a half away, which I felt was reasonable. On the scheduled day, the tech called me when he was on his way. WIthin a short time, he arrived with a partner. They parked adjacent to the car, and said they'd let me know when the installation was complete. Within the hour, they advised they were done. There were specific instructions to follow regarding care of the new windshield. These included removing the outside tape at a specific time and leaving a side window slightly open to reduce air pressure when doors were closed for the first day. This was explained very clearly so there was no confusion on my part. The customer care was very friendly and their installation was professional. No worries from me as to the quality. I recommend you consider NOVUS for your vehicle windshield replacements. You will be satisfied.

to be honest, if I can give no star, I definitely would. They peer pressure you into making a…read morereview while you're there and they'll give you a discount then they tell you that your bubbles will absorb in the heat and they don't and then your back window tint will start coming off all because they want to do half ass work. this place is definitely not recommended.

Fantastic customer service, super friendly, time and cost conscious. Above and beyond service.read more

Very discouraging to hear for the second day that our car window won't be replaced. Yesterday it…read morewas because the order hadn't arrived. Today "the order was messed up." Because of the holiday nothing will get done for another 5 days. Not impressed and will not return to this business.

A rock thrown by a passing car put a nasty chip in my windshield. I called Novus at 8 the next…read moremorning, took my car in at 9:20 and was out of there by 10. Everyone was friendly and efficient. I'd put fingernail polish on the chip because I was afraid it would crack further ... they very kindly told me not to do that again as it can make repair more difficult. A piece of transparent tape is enough to keep dirt out until a repair can be made. The nice lady at the desk walked me through the claim on my insurance company's app. Easy peasy!

A nice man helped with a repair that made it so we can continue on our road trip. So grateful!read more

I bought an expensive RC car, Arrma Senton 3s for $300, battery and charger for $100. Then an $84…read moresavox servo. $30 for toolset $60 in useless labor and After being lied to numerous times I actually had to contact Horizon Hobby to let them know the level of waaaay under par service they show the "store" upstairs they let RC cars get dusty. When I did speak to the owner I was told to not come back because I had already contacted Horizon Hobby (which is an excellent customer service experience), company that produces I was also told they'd help me three times form o charge and the track behind the shop would be made available. NONE of this was true. I was quoted $70 ($35 / hour) to "fix it " and then they took $60 and the car was NOT fixed at all. After taking that on the chin, I started getting parts offline and Stopped doing business with Buddy's Hobby Hut the owner really didn't lien the call from one of the largest manufacturers of RC products. Before I took a car for windshield or looking for an RC car , I would drive to Denver or call the place (don't want to spam) that comes to you. As far as ordering your own RC cars in Steamboat area, DON'T. Drive to Denver and do your research on that also. The are some bad apples out there taking advantage of our passion for RC cars.

The service was excellent, the problem was solved and the staff was 100% helpful and supportive. I…read morehighly reccomend this team of auto mechanics and the friendly staff.

This place was great and dependable. 100% honest mechanics and management. Worked with warranty…read morecompany for coverage. Had previously wasted several thousand dollars at two different dealerships who had terrible customer service and didn't fix the issue. 7220 Auto finally got my son's truck fixed correctly.