Love this doctor Athari and the staff they make you feel very comfortable and treat you like family…read morenot like a patient would never go to either dentist ever. Thank you guys for everything

I am the kind of person who pays close attention to details, especially when it comes to insurance…read moreand billing. After I received my Explanation of Benefits from my insurance, I noticed several issues and called the insurance company to verify. They confirmed that my concerns were valid. The main issue was that my secondary insurance had been billed as the primary insurance. Delta confirmed they had no record of my primary insurance on file, only a note stating that I had another insurance plan. I worked with a Delta representative, and they explained that everything would need to be resubmitted either by the dental office or through a claim filed by me. When I brought this to the office staff's attention, I was not looking for an argument. I was simply trying to point out the issue so they could review it and correct the billing. Unfortunately, the staff became defensive and rude. That experience is what ultimately caused me to lose trust in the office after being a patient there for five years. To be clear, this review is not about the doctor's performance. My concern is strictly with the billing process and the way the office staff handled the situation. A billing mistake can happen, but how it is addressed matters. Patients should feel heard and respected when they bring forward legitimate concerns.

Dr. Cox did an outstanding job on my root canal! I was honestly amazed that I had absolutely no…read morepain--even after the Novocaine wore off. He was professional, gentle, and took the time to make sure I was comfortable throughout the entire procedure. I also can't say enough about the amazing office staff. Everyone was so kind, helpful, and went above and beyond to make the experience as easy and stress-free as possible. If you need a root canal, I highly recommend Dr. Cox and his wonderful team!

I was referred to Dr. Tay by Amber Hills Dental and I have to say this is the worst dental…read moreexperience I've ever had in my life! Dr. Tay is an arrogant individual. I kept telling him I can feel him grinding on my teeth and he didn't believe me. I finally had to jump out of my chair and ask him WTF are you doing to me? It was only then did he realize I was in severe pain! This man is an arrogant & pompous individual who clearly doesn't listen to his patients! I should have sought legal representation for the pain and suffering this hack inflicted on me! Today my wife went to the office, but at the insistence of me, she had Dr. Cox for her first root canal . She was very impressed with his gentleness and was overall satisfied with the procedure. However, I have a problem with their billing practices! In March 2024. I had my root canal done at the same office and there was no "mandatory 3-D x-ray" charge. However, today, the girl at the front desk insisted that it was mandatory ! I asked her did they have 3-D x-rays 50 years ago when they were doing root canals? She remained quiet. I think it's appalling that they pad their bill $339 for this procedure knowing very well our insurance didn't cover it l! if it was so necessary then why didn't my insurance cover it? Be aware of this in Dr. Tay !

I started with this place at the beginning of the year. Went in for my crown. The temporary crown…read morecame out on the same day. I called and they toke me in at another location one day after. That also came out. After finally getting it in, I wanted to wait a little to make sure everything was okay before I started another procedure. I called them in May and asked for them to get authorization for my next procedure. They said they would submit it. Two weeks later I called to see if it was approved yet. The young girl at the front desk with long dark hair said no. So I waited. The following week I called again and she said no again. After several weeks I asked her how she submitted the approval or what date and she could not give me an answer. Then I call my insurance and asked them if any pre authorization was received and they said no. I called back to the office again to speak to a manager in which there is not one around. I asked the young girl again did you sent it in and when and how but she could not give me an answer. The next day I called and talked with Eleaza the manager and she tells me that it was never sent in. This whole time they kept on lying for what ever reason.The manger Eleaza tells me they changed manager and she never sent it in, and that is why there was a problem. Now that I am looking at my paper work from January, Eleaza the manager name is all over the paper work from back then. Now I know why they have very few customer and no one waiting in their waiting room ever.

We are so happy we found Coronado Canyon dentistry! Dr. Santiago and his staff are so kind and…read morefriendly! They are very thorough and explain everything each step of the way. The pricing is very fair. Everyone in the office from Lily, Jasmine, Gabby, Martha, Arry, Dr. Santiago & Dr. Faith are just great people! Everyone there is so sincere and caring! The service is always fast and they do not make you wait long at all. They break down everything they do, including the clear, transparent pricing for the services. It is beautiful and clean inside the office. My wife and I highly recommend.

Such a great office never had any issues or complaints ! Staff is amazing, Karisma was so sweetread more

I had a very concerning experience at Radiant Smiles and would strongly caution others before going…read morehere. The dental hygienist and dentist I saw at Radiant Smiles were incredibly rude and dismissive during my visit. I was told I needed a deep cleaning that would cost around $500 just to clean half of my mouth. They also told me I had two small cavities that needed fillings and warned me that my teeth could eventually fall out if I didn't address the issues. Because of how serious they made it sound, I went ahead and had the fillings done. After my visit at Radiant Smiles, something didn't sit right with me, so when I traveled home I scheduled an appointment with my regular dentist for a second opinion. My regular dentist performed a full exam including X-rays, a full cleaning, fluoride treatment, and prescribed toothpaste. After reviewing everything, they told me that I did not need a deep cleaning and that the cavities I had been told I had were not actually present and the fillings were unnecessary. Another concerning issue was that Radiant Smiles didn't even attempt to run my insurance and instead presented everything as out-of-pocket costs. I also explained on my intake paperwork and verbally that I have an autoimmune disease and that my gums were swollen because of that. Despite this, they dismissed what I told them and insisted I needed antibiotics for my gums. My regular dentist confirmed that antibiotics were not necessary. Overall, the experience felt very fear-based and untrustworthy. I left feeling pressured into procedures that were not necessary and uncomfortable with how my concerns were handled. After comparing the care I received with my long-time dentist, the difference was night and day. If you value honest dental care and transparency, I would strongly recommend getting a second opinion before agreeing to treatment at Radiant Smiles.

I've been seeing Dr. Grace Chung since 2019 for all my aesthetic procedures, and I couldn't be…read morehappier. She's incredibly professional, honest, and detail-oriented,she explains options clearly and delivers natural, beautiful results every time. The clinic is immaculate, organized, and welcoming, and the staff are always prompt, kind, and highly professional. I trust Dr. Chung completely and recommend her to anyone looking for safe, high-quality aesthetic care. Thank you, Dr. Chung and team!

It's always a pleasure to visit Smile Shop Dental & Facial Aesthetics. Dr. Grace Chung and her…read morestaff are absolutely amazing--professional, friendly, and incredibly skilled. Thank you for consistently delivering top-notch service!

Honesty about their insurance policies and abilities. The appreciate businesses not wasting my timeread more

We all know how important a good dentist is to the health of your teeth, and Dr. Harris is as good…read moreas they get. I used to have chronic issues in one place in my mouth but after getting a crown here it hasn't given me any issues since. We do our regular cleanings here and have always had great experiences with the hygienists and dental assistants. Everyone including the front desk makes you feel welcoming and comfortable throughout your visit.

I've been a patient of Dr. Tran's for over a decade and have always appreciated her honest approach…read moreand quality care. The staff is friendly, and appointments have generally been smooth. Overall, it's been a positive experience, and I'd recommend her practice.

Went to a dentist and had a horrible experience. Came here and everyone was so nice! I had a…read morefeeling the last dentist was going to give me a filling I didn't need and they confirmed it. Love the honesty and the friendliness of the staff. Highly recommend.

Staff was welcoming and very thorough on the care and future plan of care of my dental needs.read more

I can no longer recommend Ascend Dental Studio in Henderson. They seem to have let go of the best…read morepeople who made the place worthwhile. The professional, kind, and truly caring staff--including Dr. Matt, Tracey, and the hygienist--are gone, and the quality has suffered dramatically as a result. I recently went in for a routine cleaning. During the procedure, I was told I had to wear the black plastic protective glasses, or I wasn't welcome there and should leave. When I explained to Dr. Timothy Luong that I'm severely claustrophobic and have a history of panic attacks from previous life-threatening surgeries, he showed zero empathy. He didn't listen to my concerns at all--he simply insisted on the glasses and, when I couldn't comply due to my medical condition, asked me to leave immediately. This complete lack of compassion and accommodation for a legitimate health issue was shocking and unacceptable. No effort was made to discuss alternatives or understand my situation. I felt dismissed and disrespected as a patient. I will never step foot in Ascend Dental again and strongly advise others to think twice before choosing this practice. I also found Dr. Matt at New Image Dental on 3885 South Decatur. https://www.newimagedentalnv.com