The staff are always very friendly and efficient. I've been…read morevery happy with the quality of my shirts when I collect them. I've been coming here a while now and they are a great price for washing/ ironing or dry cleaning.

Terrible turn around time. Told me 4 days to dry clean 1 shirt. Said there's "no one working today"…read morewhen in reality there was 3 people there working. Not sure how many people it takes to dry clean one shirt

This dry cleaner is great. They are very efficient and well organized. I stopped in to pick up a…read morepair of pants but couldn't find my claim slip and without having to panic, they were able to look up my information from my name and phone number which was very nice. I felt the parking lot was a little hard to navigate during busy times because of the perimeter traffic.

Horrible experience. I left a trench coat to get cleaned. Didn't get it for two weeks. 3 Buttons…read morewere broken and they replaced with cheap buttons- but I have to ask them change it to identical buttons!! But when I finally brought the coat home after my 5th time there in 2 weeks, I found another button broken. At this time, I've had it! I'm just gonna resolve this myself. I'm sure after reading this review, the owner would say why didn't I bring it back. I'm sure had I brought it back they would tell me "you took it out, it's not our responsibility anymore..." And plus after dealing with them for over 2 weeks, I just don't want to anymore. I have 3 kids under 5 and work a full time job....no time to go back and forth. (TIP: good customer service would've offer to drop it off.....) On top of that, owner was rude and patronizing ...worker was rude---she actually SNATCHED my clothes from me when I wanted to use a Yelp coupon (I had the clothes in my hand). Said I didn't show it to them when I dropped off clothes. So she won't take coupon-that I'd have to pay. I told her to call the owner. She did. Owner took coupon. SO NOT COMING BACK AND DO YOURSELF A FAVOR AND GO ELSEWHERE.

Great service. They do a very good job, but might use non-hypoallergenic chemicals for those with…read moresensitive skin. Very expensive sive, but delivery is worth it in a pinch

My recent visit to this dry cleaner's left me feeling extremely disappointed. I had been here a few…read moretimes before to get alterations done to my pants because the seamstress had done such an amazing job; it had been some time since I had been back. Recently, I received new work pants that required alterations and hemming. When I first walked in, I was disappointed to see there was a new seamstress working there, but since I had such excellent customer service last time, I decided to give her a try. She measured my pants and I told her I wanted all five pants, to be fitted. She measured me and told me they would be ready by Saturday, which gave her a week to complete. On Friday, I received a text message confirming the pants were done. I picked up the pants and tried them on when I got home. The pants did not meet my expectations or match the description. I went back to the shop and explained the situation to the seamstress. She looked at me with an upset face and began to shake her head. She was arguing with me, suggesting that I should have provided a clearer explanation to what I wanted. I told her I did not mind paying a difference. I just wanted the pants completed correctly. She continued to shake her head and told me she wasn't sure if they were going to charge me. She told me to try the pants on again and began to measure. She asked, in a stern voice and with a look of displeasure, and asked if these measurements were better. I showed her a picture of how I wanted the pants to fit, emphasizing that I preferred them to be more fitted. She placed some pines on the pants and left the fitting room without a word. I walked out of the fitting room and walked toward the cashier. The lady in front was gathering my information when she came and started telling her the prices. She then started arguing with the cashier over a price disagreement because the cashier did not understand how she was trying to price the pants. She began to raise her voice at the cashier (because she appeared to be frustrated), but I intervened and clarified the pricing she was trying to explain. I paid for the pants to be fixed, and she told me they would be done by Saturday, which would be a week. Saturday came along, and I did not hear a word from anyone. Monday and Tuesday passed without any communication, so finally I called the business. I explained to the man who answered the phone that my items were past due, and I hadn't received any text or phone call from anyone. He stated they normally would not do that, but he would check if it was ready and hung up on me without any notification. I never received a call from anyone; when I tried to reach them again, I received no response. Finally, the business sent me a text two weeks after she promised to fix my pants, saying that my items were ready for pickup. Let me tell you that even after trying on all of my items, they were still messed up. Some of the hems from the pants are noticeably shorter than the others. It looked like some of the pants appeared to have remained unfixed. I paid for a service twice, but neither time did I receive the necessary results or fixes. Both times I was measured, I even brought my work boots in to be measured properly. I wouldn't mind paying for a good service; sometimes there are miscommunications, but no one should have to pay for or deal with someone with poor customer service and subpar work, especially with their price points. My work pants are messed up and the company I work for won't replace them, so I would have to come out of pocket to buy new pants (the work pants are not cheap). I have to walk around work for 10 hours a day with mismatched and unfixed pants. I am not one to leave reviews, but the seamstress was so rude and did such a poor job.

I entrusted this dry cleaner with five high-end garments valued at over $3,000. When the items were…read morereturned, multiple pieces had clearly shrunk by roughly two sizes and were no longer wearable. These garments fit properly before service and were worn without issue. When I raised the concern, instead of taking responsibility or offering a reasonable resolution, the company dismissed the damage entirely, hid behind "industry standards," and claimed the changes were within "normal tolerances," despite the fact that the garments were materially altered and unusable. What was especially frustrating is that a prior issue with a different garment had already occurred, which they acknowledged at the time by offering compensation as a "courtesy." Now, faced with a much larger and more obvious loss, they refused any accountability. I expected professionalism and care commensurate with handling expensive clothing. Instead, I was met with deflection and a refusal to stand behind their work. I would strongly caution anyone considering bringing valuable or tailored garments here.

Double charged me three weeks in a row. Each time they provide a credit that gets eaten up when…read morethey double charge me the next week. I used My Laundry Genie every week for more than 10 years. Now that it has been taken over by incompetent owners like Gino and Ricky of Garment Care Genie, I and everyone I know are looking for a new laundry company. Stay away!

Thank goodness for Excel!! They were able to remove oil stains from a priceless jacket of mine,…read moremaking it good as new again. They also did a great job getting the wrinkles out of a shirt I've never been able to fix, and cleaning a delicate handmade costume piece. Staff were very personable, and explained exactly what would be done and what potential risks there may be. Price was very fair too, around $50 for the 3 garments. I was able to pick up my pieces within a few days too. Really impressed with their service and will definitely be bringing more garments their way.

Very good service and quality dry cleaning. Highly recommend. Did an excellent job caring for my…read morehigh quality garments.

I had an amazing experience preserving my wedding dress here. The customer service was…read moreoutstanding--they explained every step clearly and kept me involved throughout the process, from inspection to final approval before sealing the dress. My dress was very dirty and even missing a few buttons, and they made it look brand new. They also preserved my headpiece in the box, which I really appreciated. I even brought in a large 8x10 Ruggable rug, and they were the only dry cleaners able to wash it properly--it came back perfect. Highly recommend!

I'd like to share my terrible experience with Pinnacle Cleaners in Davie. I brought in a white…read moredress shirt and it came back stained with a black dot on it. Instead of taking responsibility or trying to make things right the manager quickly disrespected me and handled the situation very unprofessionally. Even though I am a first responder in uniform, she suggested I was responsible for the stain. Customer service clearly does not matter here. I would not trust them with my clothing, especially delicates or expensive items. If you choose to use them, I would strongly suggest photographing your articles before dropping them off and inspecting them upon picking them up.

Recently moved south from the north side of Broward County and have been looking for a reliable Dry…read moreCleaner. Total Dry Cleaners had the highest rating south of 595 so I decided to give them a try. The signage is a bit confusing, now as it says "Martinizing." I paused at the door, not sure whether to still drop off my dry cleaning because I did not know if all of the good reviews attached to Total mattered if the store changed. Someone inside saw my pause, and came out to say this is Total. Since they were so enthusiastic, and I was already there, I went ahead and dropped off my cleaning. They were exceptionally nice, accommodating, and quick with their return times. Their prices are also good. I happened to need to pick my items up on June 3rd, when the tropical storm was coming through. They are closed on Sunday, and I was worried I wouldn't be able to get my suits for a business trip. Not to fear, even in the storm they came in and honored store hours saving my day. I would have understood if they were closed, but was extremely thankful they were open. Vica helped me and she is so nice and kind. Total is a bit east of where I live, but for reliable, honest, and friendly service I am happy to have found a place I can count on. They said they cannot change the Total reviews over to Martinizing (and that they are still Total). This is still a bit confusing, but they requested I put the review here and not in a new business. Maybe someone at Yelp can help switch the reviews over.

Very good service! Nice friendly staff and very quick when dropping off and picking up. Also did an…read moreawesome job at dry cleaning and ironing, sending my bf there as well!

Grateful to have found a dry cleaner who cares. Timely, accurate, thoughtful and reasonably priced.read more

The lady does a really great job doing my clothes. Honestly tried a few places but I prefer this…read moreone! I can always rely on them to have my clothes ready in time.