One of the best buildings in Niagara Falls! When we went one of the librarians took us around and…read moreshowed us some really cool stuff! Talk about the great history of the town. Highly recommend to stop by.

Not recommended for first time visitors or quick use. It…read moretook me almost 20 minutes just to get a guess pass just because I wasn't a resident? Asking for my license or proof of residence? For a library? I don't know I guess is their new procedure since the shootings but I'm a female with 3 children on me no easy task and she almost ruined my whole trip just for what exactly? It ain't like I was some person by myself with hoodie or something like that on, I just wanted to log in print one page and get on my way. Terrible experience, not helpful or recommend.

Pretty much lived here while I was attending college. Not only did I work here 12 hours a week but…read moreI did a lot of group work and studying here. The library has enough computers for everyone. There are quiet rooms, private areas, and large shareable rooms for any type of studying. The staff are amazing. They are so helpful and sweet. They will drop everything to assist you. The library also plays host to different events throughout the year. My favorite was during exam times they had therapy dogs in the library to help de-stress the students. Great place to be at NU.

Hi I just wanted to…read moresay a couple of things. As a regular customer of the library on Victoria Avenue. I was there today March 24 at 11:15am your 2 millenial females with dark hair glasses and ponytails were sitting at the desk by the computers. They were gossiping about customers. Saying how they don't know the person but they feel like they are.... I went up to your dark hair guy at the desk by the front. He had glasses and a red sweatshirt. He refuses to do anything about it. He says I stand behind my coworkers. All I asked was for the behaviour to be more professional. Another blonde lady with glasses ( she was about my age. I'm 49) she hears the conversation and goes over to the desk and tells the millenial lady working about my complaint. I then hear the millenial lady say well you know she's a....the lady stops her and says, we should avoid saying anything else cause she might come over and yell at us. See this why people don't feel comfortable coming to the downtown library anymore. I've worked in Customer service the last 30 years of my life. I don't understand why employees in a Library get to behave so rudely?? At any of my jobs we would have been fired for it Please teach your staff some professionalism

I can't say enough about how wonderful and helpful. The women are here when dealing with a passport…read moreapplication. They take the time to thoroughly explain everything they're very friendly very helpful. Highly recommend using this location.

Don't visit in a rush. There is plenty to see. Over a century of books under one roof. I was…read moreimpressed!

If you've never been here, you must go experience it right now. There are three giant floors of new…read moreand used books, records in the basement. Very complete collection.

This was my first time visiting Grand Island's library. It is a spacious building  with a great…read morechildren's section. There are murals on the wall, and it looks like a happy place to be. They also offer disc golf and fishing poles to rent out for the week, as well as other items, but I wanted to note those two because you don't often see that offered. They also had a little section set up for older readers, or those who identify and/or like the Golden Girls esque vibe. I liked that a lot. They seem to have a great garden bed as well, and it will be really flourishing when the right season hits. Ample parking spaces.

Great library. Many wonderful programs, talks, book club, fun activities. Friendly staff,…read morebeautiful building with various rooms for studying or meetings. Not only books on loan but frisbee golf discs, projector and screen for movie nights, metal detector and so much more. Nice magazine selection. Comfortable space, easy access and parking.

We love this library! The librarians are so friendly and my son and I have become regulars. They…read morerecognize us and know us by name. We go every Wednesday and after hecreturns last weeks bookscand picks out new ones - a mix of ones I will read to him and ones he is able to read to me (he's six and a beginner reader). Then I sit in the rocker and he plays with the toys they have for kids. The librarians are wonderful and remember his preferences and are always able to give advice if looking for a type of book and thier suggestions are spot on. Its super close to West Street School making it easy to go after school. One star off because the hours are pretty limited and they open pretty late..

I'm partial to this library, mainly because it's about a mile from my house. I remember my parents…read moretaking me here as a small child, then having to drag me out because I didn't want to leave. The shelves have that familiar and inviting old book smell. The friendliest librarians you will ever find are awaiting your questions, and are more than willing to help you find your next book to read.

This is a on ok sized library but serving roughly 80,000 people it's not that bad. There are lots…read moreof tables and slightly sprawling across the building. They have a small collection of multi media and lots of books though. The computers are a little slow. The book collection could be better but it's got most of the usual suspects. I had a chance to see the Niagara Falls New York library though and that place is massive! I wish the Canadian counterpart was even half as large. If you need some quite time to work this isn't a bad place to go. The neighbourhood can seems sketchy but honestly it's not that bad.

I went there today with my daughter and some of her friends and we had a really good time…read more The kids area is really well organized with a comfortable section for parents to sit and read while the gang plays along. There is a area designed for story time that recessed into the floor where children can sit and watch the reader in comfort. They have plenty of internet stations to browse and play games, a good selection of current magazines and books to your hearts content. I don't come here often enough and I will try to change that as this library is still a important part of our community.

The library staff is extremely knowledgeable and friendly. They especially can help you with…read moregenealogy research. They are affiliated with LDS and have microfiche machines available to view genealogy materials sent from LDS headquarters. They offer free genealogy programs as well as tons of other programs for kids and adults. Their selection of books is great but the DVD selection is lacking. It's a nice, comfortable place to spend a rainy or wintery afternoon reading, logged on to a computer or doing genealogy research. They do have free wi-fi and there's always a puzzle in progress that you can add a piece to if you so desire. It's one of my favorite spots in Lewiston, I spend a lot of time there.

Stopped in this library on the way home from my moms dentist appointment. Fun fact, I never…read morerealized that Niagara County/ Genesse/ Orleans had a seperate library system from Erie County. I always thought they were all linked, you learn something new every day. The library was clean, staff was helpful was greatful they had an express computer station to print something I need to mail out. The library had a curbside pickup; bonus for people not wanting to enter due to COVID19. Bathrooms were clean, and they had books for sale when you walked in. Even though I didn't find anything, I enjoyed browsing.

I possess a strong envy to the denizens of Niagara County for having such an amazing library at…read moretheir disposal. I grew up in a small town library not much bigger than your average Sunday school, so to be hit with such awe at the the vastness of a library- just, golly. I'd shout with excitement, but this is a library we're reviewing after all. There is a section devoted to kids, teens, computers, music, even coupons left by the community for the grabbing. The staff is very helpful, and I've never had a bad experience when visiting. They even sell gently read books in the entry way for dirt cheap! Sure, they ask that you turn off your phone, as to not disturb the peace, but take a chance and escape into the palace of books...or just put the thing on vibrate.