I can't say enough great things about this place! It's rare to find a business these days with this level of commitment to customer service and customer experience. From the moment you walk in the door, the front desk staff is all smiles and making sure you are comfortable. They even went out of their way to make sure I was signed up for the most lucrative deals and helped me calculate my payments. Had they not mentioned anything, I would have missed out on several free (and incredibly reduced-price) treatments! The facility is spotless and very contemporary, without being cold. The "Beverly Hills vibe" from their origin is still prominent throughout. The nurse who completed my treatment was friendly, knowledgeable, and professional. This was my first time getting professional laser hair removal and she answered my many, many questions without fatigue. In terms of what the laser feels like, it ranges from nothing to being snapped with a rubber band. Considerably less painful than waxing. For the price and experience, LaserAway can't be beat! I look forward to continuing my esthetic journey with them! read more

I am extremely disappointed with the results of my laser hair removal treatments. Despite following the recommended treatment plan, I have not seen the promised results. What makes this even more frustrating is the company's complete unresponsiveness to my repeated requests for my treatment records. I want to ensure that I am receiving adequate treatments, but their avoidance in providing me with this information raises serious concerns. This lack of transparency and communication makes me feel like I am being scammed. If this company truly values its clients, they should be open and responsive, especially when it comes to treatment progress and records. I cannot recommend this service and would caution others from engaging with a company that seems to be more focused on avoidance than customer care. read more

My experience so far with laserAway Albuquerque has been awesome. On my very first visit I met Bekah and Dominique at the front desk, I knew what I wanted but could not exactly put it in words, these 2 amazing ladies were very patient with me and gave me so many options and walked me through each of them until I finally got what I wanted. Bekah and Dominique game me an excellent customer service. I have also had 2 of the nurses assess my face to make sure I was good to begin my treatment, these nurses were very professional and honest with their assessments and feedback. I am eagerly waiting to start my treatment next week. I highly recommend laseraway ALbuquerque. I'm impressed with their services. I'm confident you won't regret patronizing them. Well done Team laseraway ALbuquerque. read more

Went for my Laser hair removal appointment today (Armpits, Brazilian) for the first time ever. It was such a wonderful experience from my consultation to my first session. As soon as you walk in your greeted by the wonderful and polite staff. They honestly make you feel so welcomed and entering to a friendly and professional environment it is truly unbelievable. Once I began my season honestly it is not painful out of 10 being the worst my experience was a 5, mind you I have never done anything like this before. Thank you to my RN Olivia she is the best, made my laser experience comfortable and painless and Christina my consultant you are the best thank you for providing me all the information I needed to make my decision easier. Exciting for my 2nd session! read more

If I could give more stars to LaserAway I would! The staff is incredibly helpful. I called the office and Liz was on the phone with me for over 30 minutes and helped me get all the information I needed. She made sure I felt comfortable with the whole process since this was my first time getting laser treatment. She also went out of her way to ensure I had the best deal and got the most bang for my buck. Upon arriving for my appointment, everyone greeted me and made sure I was comfortable. Diane was super patient during my entire treatment. She answered all my questions, and allowed me to take breaks as I needed. 10/10 recommend LaserAway to everyone!! read more

I completed my first laser treatment today and I have to say.... it was such a great experience. The staff was exceptional. Maria was so helpful in calming my nerves with hair lazor. She warned me about sensitive areas but talked me through it. I was so surprised how fast she was. I had done a Brazilian, abdomen and underarms In Less than 45 Minutes! She was so kind. Amanda had done my Botox . Her knowledge and her honesty made me feel so good about my decision. Last but not least, Jared helped us make a payment plan to keep the services I desired in my budget! I can't wait for my great results! read more

First time ever getting a facial done! I came in to get an "instant glow" highly recommend! When I came in Liz got me checked in and settled. She was very sweet and helpful. I felt very comfortable right away! Olivia whom was one of the RN there worked with me as well. I love her personality and how dedicated she is working for laseraway! She knew what she was talking about and I felt comfortable in her care! All the ladies here are great and you wouldn't regret coming here. Best laser removal in Albuquerque!!! read more

I first started going to LaserAway for hair removal, and received great results! I also get migraines and heard from friends that Botox/Xeomin can help with the side effects. I chose the Xeomin route and my migraines are so minimal and/or diminished, I LOVE IT!! The no forehead wrinkles are a plus too :) The staff and nurses are amazing as well. They listen to my concerns and needs and help me to find the best treatment for my budget. I can't wait for my next treatment! read more

This was my very first laser treatment ever! The entire staff was amazing! Liz at reception called me to talk about the services and reminders for my appointment. She is so personable, sweet and friendly! My Nurse Mary D. was just as amazing, she walked me through the entire process, ensured I was comfortable and felt at ease. She also provided great care instructions. Thank you all so much for your kindness and I will see you in 6-8 weeks for my next appointment read more

I love LaserAway. And I need you to understand that this review is coming from a former esthetician and certified cosmetic laser technician. The staff here know what they're doing! I've had laser hair removal and Botox (xeomin) services with several of the nurses and have always had an incredible, safe, and quick treatment. The ladies at the front desk are SO KIND! They are the only place in ABQ that I trust for my laser hair removal and Botox treatments :) read more

JUST WHAT THE ABQ AREA NEEDED... Absolutely loved my experience here! The moment I stepped in, I was welcomed into a friendly and comfortable environment. Every member of the staff was professional and polite. My patient care coordinator and nurse were very thorough and helped answer every question I had. With the large variety of services they offer, I would strongly recommend you visit LaserAway for all your beauty and dermatology needs! read more

the team is so pleasant to work with and so friendly every time I go in they are welcoming us with their beautiful faces and smiles. mimi Is awesome she makes sure yu are comfortable be for she starts and when she's doing the laser she makes sure that there is no discomfort. She was very friendly and easy to talk to. I want her every time I go in she's awesome thank yu so much for everything your the best read more

Sara was great, explained the various services available. After discussing my needs she came up with a plan to help me reach my skin goals. She was very personable and you can tell she truly cares and is passionate about helping her clients attain your goals! First appointment booked! I would recommend LaserAway to everyone!! Ask for Sara for an amazing customer service experience!!:) read more

Today was my first appointment with Lazer Away and it went amazing. Dom was such a pleasure to work with, everyone was very professional and friendly and made the experience comfortable. They also have great payment plans for people, and were even able to get me in the same day. Deserves a 10 star review, but 5 will do for now. Highly recommend, go check them out. read more

I had came in for my Laser hair removal appointment as soon as you walk in you're immediately greeted, staff is super friendly & welcoming they make you feel right at home, my specific RN was Dianne, super friendly & welcoming as well, answered any questions I had & made the whole process easy & fast definitely recommend for anyone looking into LaserAway! read more

I highly recommend coming here if you're looking for any service. I am recently got the Photofacial for the first time and I love the result. I am a mixed chick and was nervous about using lasers on my skin but I am so happy I did. I will be getting more services here! Everyone was super welcoming and through explaining everything. Fantastic experience read more

Best experience here with LaserAway. I was so happy to know there are only registered nurses treating patients, this made me all the more comfortable to continue & know I'm in good care. The girls at the front are super sweet, very knowledgeable of all treatments & are super attentive. Would recommend this company to anyone! read more

Love this place! Everyone is extremely nice and accommodating. They are always open to answering questions, no matter how embarrassed I might feel asking them. They do a great job with Botox and laser hair removal. I would highly recommend going to see them! I already thinking about going back in for some more treatments! read more

I have been going to this location for over a year. I have finished several laser hair removal packages and have been so pleased with my results and with the staff. They have been professional and I've always felt comfortable with my sessions. I will plan to continue coming here if I decide on more laser hair removal. read more