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    LaserAway

    4.2 (759 reviews)
    Closed 10:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - LaserAway

    Acne treatment

    Anti-aging

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    Reviews With Photos - LaserAway

    After 9 tattoo removal sessions
    Brittany J.

    First of all, I wouldn't recommend Laser Away for tattoo removal. I've done 9 sessions so far and my tattoos (all black ink) are slightly faded. I've done tattoo removal elsewhere and had black ink removed in 5 sessions. My nurse at another med spa said they could remove what Laser Away hasn't in about 2 sessions. Secondly, the last time I was there I was told I'd need 6 more sessions. The woman at the front asked me if I wanted to see if I qualified for a payment plan. I asked if it would be a hard inquiry, she said no. I said sure let's see. After entering my info she let me know I qualified. She said that the credit company would reach out in a few weeks to start the payment plan. I thought good, I have the chance to think it over before fully committing. A few weeks later I receive a billing statement in the mail -- apparently me "checking to see if I qualify" was me actually signing up for a line of credit without realizing it. I've checked to see if I qualified for a payment plan before and was not immediately signed up for it without my knowledge. After many phone calls with the credit company and back and forth with Laser Away, they agreed to refund the balance to the credit company (but not without suspicion that I was being shady, when in fact they were the ones not being forthcoming). However, more than 2 weeks later, I find out that no refund has been issued and my account balance has now gone to collections. I'm trying to reach someone from the Sherman Oaks location to sort this out but they're suddenly elusive. I don't like writing negative reviews and I rarely do, but this is affecting my credit as my husband and I are trying to save for a house and raise our nearly 2-year-old daughter. This is causing so much unnecessary stress. At this point if they don't issue the refund I'm going to have to open a fraud claim.

    Mo R.

    I absolutely LOVE this location. The whole staff is just absolutely amazing and accommodating. It seems like they all genuinely love working here and helping clients. Special shout-out to Nathan for being so kind and patient with scheduling!

    tattoo removal 6 treatments so far and almost gone!

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    Review Insights

    Photo of Dani H.
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    7 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    My ruse today was so DETAIL oriented. She took into account all my concerns and triple checked her work. Love this place!

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    7 years ago

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    4 years ago

    One of my favorite locations. Laseraway next disappoints. Everyone is so kind and great at making me comfortable.

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Very expensive laser hair removal treatment that doesn't work. Don't waste your money.

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    7 years ago

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    7 years ago

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    9 years ago

    Helpful 3
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    7 years ago

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    4 years ago

    I received great service from Mele and am eager to get scheduled for Thermage!

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    4 years ago

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    Photo of Raliat S.
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    7 years ago

    5 all the way!! Lauren was so great and helpful. Exceptional customer service! They made me feel so comfortable With my procedure. A++++

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    4 years ago

    Loved coming to this location. Ruby at front desk was super helpful and the clinic was great. Will definitely be coming back

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    8 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Theresa gave me the best service is far. She is incredibly good at her job. And she is fantastic with hospitality!

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    7 years ago

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    5 years ago

    Super friendly staff. All my appointments are quick and easy. Giau at the front desk is so nice and helpful!

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    6 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    I'm loving the treatments for laser hair removal. So far I've had 4 sessions and I can see a big different! Love the staff as well!

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    4 years ago

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    Photo of Honey S.
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    7 years ago

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    7 years ago

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    Photo of Gia P.
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    8 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    Page 8 of 19

    LaserAway Reviews in Other Languages

    Ask the Community - LaserAway

    Hello how much do you guys charge for lip filler half a syringe?

    Hi there! The cost of injectables, as well as our other treatments, can vary based on your needs. To provide you with accurate and detailed information about costs, we recommend scheduling a consultation with one of our specialists. During this… 

    Hi. Do you have a unit minimum for botox?

    Nope! How ever little you'd like to treat we can do!

    How do we get your pricing? I don't want a "consultation", I know what I want, just need to know your prices.

    Their "consultation" is necessary because it includes a very intensive sales pitch which eventually informs you that the only way to get the sales price is if you sign up for a package that ends up being in the thousands. Before you know it,… 

    Where can I find a price list? Whenever I select anything it just takes me to a page to get my name and number, it's very frustrating.

    I had the same frustration! Why can't we just get pricing without signing up? I don't want to waste their time or mine with a "consultation".

    Does the Sherman Oaks location have parking?

    Depending on the time, parking can be difficult. I usually park on the street. There's metered parking

    Does IPL help treat Rosacea?

    Hi Mayte! Thank you for your email, were happy to help. Our IPL treatment will help with rosacea, however we do recommend you come in to one of our free consultations so that… 

    I was wondering if you guys can do last for keratosis pilaris?

    Hi Joelle! Thanks for your email! We're excited to hear from you and happy to help! Possibly laser hair removal or one of our laser facials might be an option for your… 

    Hi Good morning to you guys. I have a question about the add I saw in FB. How much is clear and brilliant treatment ? Is it one time or need couple sessions. I would really appreciate if you can answer my question.

    Hi Leela, Great question! We're excited to help! All our pricing and treatment details are discussed upon your free consultation as it is all customized per person. We do… 

    How much is the clear and brilliant?

    Pac of three 909. 1693.00

    Whats the cost to get juviderm injected on the lips?

    Don't go here for lip fillers. They completely botched my lips. I'm an out of state client and I wasted $650 on lip filler that was done horribly. I had to have it dissolved it was painful and lumpy and uneven.

    Does anyone know how the West Hollywood location is?

    Hi Dakota, our office address in West Hollywood is as follows: 8953 W Sunset Blvd.… 

    View All 15 Questions

    Review Highlights - LaserAway

    Melissa at the front desk was so amazing, she handled my consultation and explained everything thoroughly ...

    Mentioned in 121 reviews

    Read more highlights

    Lazer Lounge

    Lazer Lounge

    4.7(280 reviews)
    1.8 miStudio City
    $$

    A little about my experience. At the age of 44 I decided to start doing laser hair removal. What a…read moregreat location to start this journey of mine. When you're younger you wanna be in and out of appointments. As you get older you want to be more informed and take time with appointments. My appointment was made the sweetest receptionist Taguhi, who not only assured me that I've made the right decision but also went over all necessary details about before and after care. My appointment was with Nurse Elen, she was patient and informative. She was encouraging and made sure I was comfortable throughout my appointment. Thank you ladies! See you all very soon.

    If you're considering laser hair removal and comparing clinics, let me save you the time and tell…read moreyou that this is the place. I've been both a client and an employee at several med spas and plastic surgery practices across LA and I can confidently say this is the most welcoming and stress free laser hair removal practice in the city. Every nurse I've had with here has been amazing and the front desk associates (shoutout to Bella!) are consistently so kind and sweet to me. It actually took me a long time to finally commit to laser hair removal and I tried starting the process three separate times elsewhere, but between the affordability and the genuine comfort I feel here, this is the first place that's made it an appointment I can actually look forward to. My experience has been so exceptional that I got my sister a gift card here for one of her Christmas presents this year! True luxury without the intimidation. Once you come here, you'll be disappointed anywhere else. Xo

    Photos
    Lazer Lounge
    Lazer Lounge
    Lazer Lounge

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    LaserAway - laser_hair_removal - Updated August 2026

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