Very professional, great staff who explained everything patiently. I messed up my appt time and…read morethey were very flexible. Results have been far better than expected.

Not really sure what happened with them, but they will book an appointment a week out, cancel last…read moreminute after you arrange your day, rebook you, cancel. Other locations they're giving me month waiting times, so I'm not sure if this company is able to pay who they need to perform the services they pre sell.

I had a new nurse today named Stacy. She is amazing on doing Botox shots. Although one of my…read morefavorite people Brianna is gone. This place is still number one. Great staff always makes you feel welcome.

I have been coming here for tattoo removal for a few years, and initially, the experience was…read moregreat. The front desk staff were always so helpful, kind and friendly, and the nurses have always been wonderful. Unfortunately, things feel very different now. It seems like there are new people every time I go in. Everyone is still very nice, but I've had two appointments for the same treatment canceled. The first was in April, and I rescheduled for May, only to have that appointment canceled as well. Both times, I received a call/text the evening before telling me that my appointment needed to be rescheduled, because of staffing issues, without even an apology. I scheduled time off from work for these appointments. I finally got in for the treatment, but it didn't seem to do anything. It was almost as if the laser didn't work. There was zero reaction on my skin afterward, not even redness. I understand that this is a process, but it made me wonder if the laser was set too low, or perhaps because I'm seeing a different nurse each time, there isn't the same familiarity with my treatment and what settings have been used previously. Overall, everyone who works there is very nice. There just seems to be fewer people working at the location, and the employees are probably being asked to do more with less. The last time I was there, there was one person at the front desk and one nurse. When I arrived, the front desk person was on a sales call and didn't provide me with the numbing cream, so I had to go find the nurse myself because I was on my lunch break and didn't have much time. I want to be clear that my frustration is not with the employees, its clearly a company issue. Everyone I have dealt with has been kind and pleasant. The place is simply not the same as it was when I started coming for this procedure three years ago. I've been patient through the changes, but once I finish my package, I'll be moving on. It's disappointing because I really liked this place when I first started coming here.

Another optimum visit with Linda for some Botox refresh and a little Juviderm too! I adore my team…read morewho helps me keep my youthful glow, Linda, Niffy & Karen treat me like a dear old friend and YIP. I also have my Alle app to accrue and use points to help make these visits approachable $. Nothing but praise for HV Larkspur

I came by last week for the Diamond Glow Facial and it was a magnificent experience. This is a…read morebeautiful medical spa with medical grade skincare and various treatments. I didn't realize they had a little parking lot so I parked on the street and walked around until it was time to go inside. Please keep in mind to get to the entrance it is a fair amount of stairs, I am unsure if there is there an elevator or not. The office doesn't open until 9 but I was booked for 9 am and knew I had to come in a little early to sign the medical documents. The very kind receptionist was happy to see me at 8:50 am and helped me to sign the documents. She kindly brought me water while I waited for the esthetician to be ready. My consultation with the esthetician made me feel cared about as she took in my skin concerns and products I use. Sometimes during this process at other spas, one can feel judgement for their personal routine but she was so kind and genuinely wanted to make sure I had a good routine. She had excellent techniques and my skin was so clean and hydrated. She did give me extractions that I was nervous about but I know I needed it, she had the perfect touch to my skin as she was trying to make it as painless as possible for me. At the end she gave me some recommendations for my future skincare and I hope to see her again soon so she can reassess my skin again. Overall I had a great experience and would love to book again.

I'm a regular customer at The Laser Center of Marin, and every visit reminds me why I keep coming…read moreback! The team is always friendly, knowledgeable, and genuinely caring. The whole experience--from check-in to treatment--is smooth and comfortable. A must-try service here is a facial with Clair. She is amazing! She's gentle, thorough, and truly understands skin. My face always feels refreshed, glowing, and so clean after seeing her. I trust her completely with my skincare. Highly recommend this place if you're looking for great service, great people, and real results!

Completely botched Botox job. Lower eyelid is pulled down and eyes constantly hurt as the lower lid…read more is exposed. Manager "manplained" Botox to me and didn't listen to a thing I was saying. Now medical doctors having to get involved due to eye issues this has caused. Serious concerns with safe technique here and accountability. They've essentially deformed my face and I feel like I cannot be in public and meeting with clients. It looks absolutely awful. I paid $1200 for this. An update that they've almost made an apology, but it is a "sorry but we're just going to keep gaslighting you".

AnaMarie is fabulous. She took great care in our consultation to make sure I had the right…read moreprocedures, and how to manage my expectations and follow up care. Five months later my skin looks brand new. Can't recommend her highly enough.

I asked for human growth hormone. She said she preferred that my wife and I inject sermorelin and…read morepralmorelin. At 89 I am strong and energetic, possibly with her help, although my balance is bad. Ted Nelson, Presidential Fellow (ret.), Chapman University

Best experience and results with El! She listened to my concerns, was very attentive and…read moreprofessional. She also made my experience enjoyable while giving me my desired results. I will be back!

You definitely get the franchise feel, since I had a package deal I purchased for three Hydro…read morefacials with SEV Laser Away. The first was in Nashville Tennessee. My rating is for all three locations to include the last two at SEV Laser Away in Novato California. Michelle at the Novato location was very nice, but the services at all three locations are very expensive and not very thorough compared to other skin aesthetic places that are not a corporation. In the Novato location, I had a 10 o'clock appointment. I was taken a back at about 1005 and at 10:22 my Hydro facial was complete then they placed red light therapy on my face for five minutes and it's over that's a lot of money. I couldn't believe how limited the actual procedure was. I've had many hydra facials done at many places and they definitely spent a whole lot more time, but this is the difference between private offices and corporate. It's a money grab. I honestly don't even feel like I had anything done.

Couldn't be happier ! Have been seeing Michelle for BBL / Moxi for my face , just had my third one…read more, my skin has changed so much , brighter , tighter , age and vessels diminishing , my skin just looks younger and fresher! Did a little Botox too and lip flip ! I did this for my 50 birthday year and so happy I did , I can still say I'm in my ... late 30s

Wouldn't even give a ball park price. They want to charge you 250 just for a visit console. If you…read moredont like the price to bad. Your out 250 . its gone. Sad

I am so happy with my results! I immediately noticed softer and smoother skin after my facial skin…read morerejuvenation appointment with Dr. Shimokaj. The procedure was fast and painless. There are so many great state of the art treatments available at Pearl Aesthetic. I will definitely be back for more! Thank you!

I love this place! The team is so great and attentive. I got my legs, Brazilian, upper lip and…read moreunder arm lasered... their machines are TOP NOTCH. I want to emphasize, they have the BEST machines. Practically painless (only needed numbing for Brazilian) and I am so satisfied with my results. Highly recommend aesthetic pearl!