I had a head spa appointment today and WOW doesn't even cover it! I feel amazing. The spa is…read morebeautiful, the staff are sweet and amazing at making you feel pampered. Highly recommend!

I visited Cindy Phan Brows for the first time with a friend who recommended it for the head spa,…read moreand overall it was a good experience. I had the Relaxing Head Spa (60 min), and my tech, Diana Do, was good. Both technicians for my friend and I were very tactful, and professional ~ the service itself was definitely 5 stars. The reason I'm giving 4 stars is because the session felt a bit overpacked. There seemed to be many mini processes within the 60 minutes, and while I appreciate the effort to include a lot, it didn't feel as relaxing as I expected. I was hoping for more focus on the head massage for a deeper relaxation experience. Another point is the products used. They use brands like Neutrogena and others, and when they removed my makeup, my skin felt burning and tingling ~ which is unusual for me since I don't typically have sensitivities. I personally prefer and use very clean, organic products, but I understand that would increase the cost beyond the $103 + tip price point. Also worth noting: there is a $40 nonrefundable deposit required, and you must cancel or reschedule at least 48 hours in advance to avoid losing it. A positive experience overall with very good service, but I didn't leave feeling as relaxed as I had hoped, which was my main goal.

I've been to this spa more times than I care to count and it never disappoints. As COVID cases…read morepicked up, they did an excellent job of keeping up with local guidelines and making me feel safe. All in all, this is a welcoming and relaxing spa, that cares for the development of their staff and makes me feel pampered every time! A few highlights: For hair, I highly recommend Moyo! She has a great Instagram page that showcases her portfolio and talent for balayage. I'm a brunette on the lighter side and she has helped me explore more natural highlights and small tweaks to my regular trims that bring life to my hair. Kim is a master massage therapist! I always feel refreshed after a session with her, highly recommend the aromatherapy and CBD additions. Lastly -- Nosheen, a newer member of the salon staff, and man, she works miracles with my eyebrows. My new go-to for threading!

I got their birthday offer in the mail and couldn't pass it up. It was easy booking as everything…read morewas online for available and scheduling. I love that. I got the massage, facial, pedicure and manicure. Alexandra was a great massage therapist and targeted all the areas of concern. Jennifer was amazing with my facial. Zaria was wonderful with my mani and pedi. I would definitely go again. Everything is clean and they even have lockers for free and showers as well. They really have tailored this place for clients. I love it and thank you for making my birthday a great one!

I truly feel like a new person after getting the 3 part facial. Tonya is informative, and knows…read morewhat she is doing! The space was clean and relaxing. This is my first time getting a facial and I have very high expectations now since going here. Tonya is an active listener and you can tell she loves what she does. I cannot wait to come back to her the next time I'm in town!

I have visited Secret Spa now many times for a variety of waxing needs, facials, microdermabrasion…read moreand eyebrow tinting and am scheduled soon to start a series of PCA Peels. I love how this small business is an owner operated spa that is private and so very relaxing. It is decorated very nicely in a variety of purple hues and a relaxing waterfall. And Tonya always has a bottle of water and nice chocolate truffle waiting for her clients which is a nice personal touch. Tonya does an excellent job communicating and keeping clients at ease, especially when I very first met her for my very first Brazilian wax!! Tonya is relaxing, professional and does a great job at all services I have tried so far. I highly recommend her own brand of Secret Organics facial spray which she can customize to your liking with a variety of Essential Oils, they are a must for me....I keep one upstairs with my skin care and one in the fridge for after being in the sun, having a hot flash or just needing a refreshing pick me up. I highly recommend Tonya and Secret Spa, it truly is a hidden gem!

After going to some other nail salons in my area after the cutting incident. I ended up back here…read moreat Aria. The tech who cut me is now at another salon about 2 mins from Aria. I happened to see her when I was trying out new salons. I will say that I haven't been to another salon, in this area, that gave me the OVERALL satisfaction that Aria has, so I decided to try them again. I got a new set and pedicure. It was just as good as they normally are. The new set came out great. Though I won't forget the response that I received from them after the previous incident, I am happy enough here to keep coming back for now. It is also great to know that tech is no longer there.

Literally wtf lol this was the least relaxing nail salon I've ever been to. Girl did my gel…read moremanicure in 10 minutes and my pedicure in 15. Made me bleed like crazy on my feet. Not going back.

Liz did my full set and Miss Helen did my pedicure at Chloe's. Ms Helen was gentle and my toes look…read moregreat. Liz was a perfectionist with the shape, slope, and painting of my nails. I didn't get any designs this time, but I was talking with other nail techs and customers and apparently all the techs are good at designs here. The vibes were really great too. Everyone was talking to us and being so friendly, even the techs we didn't work with. My daughter got a manicure as well and I don't remember her tech's name unfortunately, but we were very happy with her nails and level of service as well. Will update after I return and get something more detailed.

I got the CBD pedicure, but it's nothing"special" so don't waste your money. I have nothing to say…read moreother than this

My friend Hannah started doing lashes here and I needed a new lash girl! It just seemed to be the…read moreperfect time;) so I made the appointment online and that was easy! I arrived at the location and it was simple and easy as well! Hannah did an amazing job! The front desk girls were awesome! I'll definitely be coming back for sure!

Every time I go to THIS location, my lashes are perfect every time! I travel for work thus visit…read moredifferent salon locations. I now wait or drive further to come here specifically for perfect work and friendly/ great service from the techs and front desk. Thank you to Soraisha and Angelina today for making me ready for my week ahead!

I got my first session done last year, along with a touch up, and have gone back for another touch…read moreup since. I will continue to book with Impressive Brows for all my microblading needs. They are affordable, easy to schedule and contact, and usually fast! Getting my brows filled in has boosted my confidence SO much!

Very Terrifying Experience! Ladies beware!…read more I went to amazing lash on 8-15-18. Complete Newbie of having individual lashes put in. I had a girl named Porsha as my lash stylist. She seemed nice, took me back and began the process. This is where it starts getting odd, but I thought it was all normal procedure. She tapped my eyes completely shut! I couldn't open my eyes even if I tried. Again. I thought that was normal. I then heard cutting sounds (scissor noises), so I though she was cutting tape, or the false lashes. Never in my mind would I have thought she would CUT MY ACTUAL EYELASHES OFF!! But she did. I didn't find this out, until later. Because my false lashes kept falling out in clumps and I couldn't figure out why? I went in to get a mini fill in. Different girl. She told me that the first girl, didn't set them correctly, so she wasn't going to put in that many and for me to come back in two weeks to get a full fill. (Again I just paid for nothing, and my eyelashes are still falling out in clumps) Well I'm beginning to notice that I can't see my real lashes?? Where the heck are they?? I move in closer to the mirror and they are gone! Brings me back to the beginning where I heard scissor noises and see the cuts on my eyelashes and OMG THE GIRL LITERALLY CHOPPED OFF MY EYELASHES! I have called numerous places, asked other people if this has happened to them or anyone they know, no one! I've called licensed estheticians and they've all told me they shouldn't even have scissors in their rooms, that they are not even suppose to touch your natural lashes. I have several friends that go and get this done and they have told me that it is not procedure that they completely tape your eyes shut. The second time I went in for the mini fill with the different girl, my eyes in fact were not completely tapped shut. I could still open them if I wanted. I don't understand why this girl did this to me. I won't be able to have anyone touch my eyes now. That's a trust that was broken. I feel like it was maliciously done. It has traumatized me no doubt. You go in to get eyelashes and come out with your own eyelashes chopped off. I have tried to contact that manager. I emailed her and the girl at the front desk made her aware. I have received no answer. I have called corporate and was told the owners would be made aware and they would contact me, and still no answer This is a very serious matter. Manipulating someone's face shouldn't be taking lightly. Update: This happened a while ago, it was handled, I got my money back, of course my eyelashes had to be nourished back to a healthy state and given time (lots of time) to grow back. They are still growing. But as you can see the owner has responded to my review claiming that the do not cut people's eyelashes off. I however didn't say all of them did. I can't say that. But the girl who did mine, DID. I also have emails from the store manager apologizing for what her employee did to me. The photos I have supplied, going into the store, and my emails to and from the manager are all proof. It took a while to get into contact with the stores manager. Seemed like she was never at the store. I could only get to her via email.

Mimi is amazing! The care and attention to detail she takes is amazing. I have never been…read moredisappointed after a nail appointment with her. I highly recommend her for all things nails- acrylic, builder gel, whatever you need! And her designs are fantastic!

Nope. I called ahead to see if they had time today. When I got there, but it runs things kind of…read moredemanded whether I had called. I told him I had and he kind of side eyed me like I was lying about calling. It was very strange. He grudgingly told me to sign in. So I left. If I can't even get in the front door without some kind of rude response, I can't imagine the rest of the experience would've been good.

I recently visited Deka Lash with high expectations, specifically requesting a hybrid set from a…read moremaster lash artist. Unfortunately, my experience fell far short of what I had hoped for. The end result does not reflect the skill level one would expect from a master lash artist. Firstly, I was disappointed to find that my bottom portion of my upper lash line had been completely untouched. It's disheartening to pay for a service and not have the full treatment delivered as promised. It left my overall lash look unbalanced and incomplete. Furthermore, the lash technician seemed to have used predominantly volume lashes, with very few classic lashes incorporated into the set. This was not what I had requested or anticipated. As a result, the appearance of my lashes was more heavily concentrated and lacked the desired natural blend that a hybrid set should have provided. The lash line itself turned out to be uneven and wonky, which further added to my dissatisfaction. Additionally, I must mention that I took the initiative to reach out to both the corporate office and the Deka Lash location in Brandon via email to express my dissatisfaction. Unfortunately, their response was disheartening. They adamantly refused to provide me with a full refund and removal of the lashes. Their suggested solution was for me to make another appointment with the same "Master Lash Artist" or opt for a different lash artist altogether. This insistence on giving the lash artist a second chance to rectify their work is puzzling, especially considering the designation of "Master Lash Artist" implies a certain level of expertise and competence. It is particularly frustrating to encounter such resistance when the service I initially paid for was not delivered as promised. The fact that they claim to have a "strict no refund policy" seems unfair in this case, as I did not receive the service that I had paid for and expected. In my opinion, a "Master Lash Artist" should be held to a higher standard, and the opportunity for a second attempt at correcting the work should not be necessary. Given the circumstances, I firmly believe that a refund is warranted. The response I received from Deka Lash only reinforced my disappointment and frustration with their customer service. It is disheartening when a company fails to acknowledge and rectify their mistakes, especially when it directly impacts the customer's experience and satisfaction. In light of these circumstances, I would caution others considering Deka Lash services, particularly from their "Master Lash Artists," and recommend seeking alternative options that prioritize customer satisfaction and uphold their service standards. Given the premium price associated with the service from a master lash artist, I had expected a higher level of expertise and attention to detail. Regrettably, this was not the case, and I left feeling disappointed and dissatisfied with my lash outcome. I would have appreciated better communication from the lash artist during the appointment, allowing me to voice my concerns and ensuring a more satisfactory end result. The lack of attention to detail and failure to deliver on the promised quality of work were major drawbacks. I hope that Deka Lash takes this feedback constructively and addresses the issues raised. Improved quality control and better training for their lash artists are necessary to ensure consistent and satisfactory results for their clients, especially when visiting a master lash artist. Below are pictures of my eyes 5 minutes after departing Deka Lash. Overall, I cannot recommend the Deka Lash service I received from their master lash artist. It did not meet the expectations set by their reputation, and the inconsistencies in the lash application left much to be desired.

The last two times I went,the service was terrible. My lashes started falling out before I even got…read morehome . My lashes look very sparse. When I first started there Denisha was my lash artist and she was great! Then she left and I had two different girls do my lashes and they did a bad job! Now I'm looking for another salon. I would not recommend this place.

This business is located in the Brandon Town Center. I should have known from the lack of foot…read moretraffic, but I needed to get my brows done. I went in she took my info and got to work. I asked for a clean up. She didn't brush the eyebrows out or anything she just got to work. When we were done she didn't offer a mirror. This is when I knew this was no good. I got up brushed the hairs out of my face; which she didn't even bother doing. This is absolutely the worst eyebrow thread I have had in my life . Brows were not even on both sides. Good thing is brows grow out, will never ever go here again!

I really like the threading and shaping of my brows at this salon. However, I think it would be…read morebeneficial if they asked for my preferences before starting. Today's experience was bad, when I arrived, the salon was empty. The lady was on the phone and informed me that she was on her lunch break, requesting that I wait for about 20 minutes. Really? I have to walk all the way to the other salon in the same Brandon mall, still the service is so slow...