I had a very disappointing experience at this salon. I came in with a clear inspiration photo…read moreshowing vivid blue-black hair -- hair that was visibly blue even in standard lighting. After my appointment, the blue could barely be seen in bright sunlight and wasn't visible at all under bright studio lighting. It just looked black. I expressed my disappointment, and the stylist offered a redo. At the redo appointment, she dyed over my hair without fully drying it first. The end result wasn't blue-black either -- it was uneven black with warm brown patches where the dye didn't take. What also concerned me was something the stylist shared during the redo. I asked about her weekend plans, and she mentioned that a previous client had to come back in because there wasn't enough pink dye to finish her hair. She said the client had to attend prom or a birthday with only partially dyed hair. Between that and my own experience, I started to seriously question the salon's planning and professionalism. I requested a refund, and the stylist agreed and asked for my Venmo. I replied a few weeks later to provide it, but after that, I received no further communication. When I followed up again, she said that my late response meant I had forfeited the refund and told me not to contact her or the salon owner again. I never received the refund. Overall, I left with hair I didn't want, time and money lost, and zero accountability from the salon. I would not recommend this stylist based on my experience.

Me and a friend went in to get her some simple highlights that lifted well and look okay, but the…read morestylist took 5 hours (until dark) to put highlights in. There was another client she had at the same time that took up about an hour of our time just for a curl and style, and we were just sitting there. The way she talked was also quite unprofessional, said some things that made my friend uncomfortable, and I just felt super weird. I don't think I'd go to her again.

I am new to town and was looking for a new hairstylist. I called and left a message on a Wednesday…read moreto see if they had any appointments available, explained that I worked 8-5 M-F and would need a Saturday appointment. They said OK and asked me to come in for a 15-minute consultation which they scheduled for the next Thursday. I rearranged my workday and skipped lunch to go the consultation thinking I would be able to get an appointment booked soon after. When I completed my consultation, they told me they couldn't get me in until the end of December (it's October 17th). I wish they would have told me on the phone that they were booked out until the end of December so I would not have wasted my time driving across town and could have called another salon last Wednesday :).

Nice people. Quality of my haircut was not what I had anticipated. Not all quality hair dressers,…read moreI'll just say that. I would definitely recommend going elsewhere.

Tamara is amazing! She has let me bring my infant, who's now a toddler, and was totally okay with…read moreher being upset and scared the first appointment, which to a young mom is everything! I still bring my toddler with me and she lets her experience and play while she sits on me and I get my brows done! Will continue going and recommending this business! So much appreciation and love for Tamara!!

Tamara is always amazing! I get microdermabrasion for my acne scars and she always does a wonderful…read morejob!!

I've now gone three times, and each time Khai has been the one to take care of me!! Amazing service…read moreand the conversation is always enjoyable!! Khai and his wife are beautiful souls!! Make sure to schedule your appt as they get pretty busy as it's just the two of them!! It's a very very clean place to go to!!

I went in for a mani and pedi. As always, the tech wanted…read moreto up sell my polish to gel. I was very clear - I wanted regular polish on my toes and gel on my fingers. After the pedi and before the mani, he asked me to pay. Given he seemed a little rushed (even though I had scheduled an appt), I gave him only an 18% tip. I also noted paying for the upgrade to gel polish. He finished my service and I left. (Note: this was the first time I have gotten gel polish. I prefer the convenience of being able to remove polish at home whenever it starts looking tacky). A week later the polish is chipping and I'm feeling disappointed because I thought gel would last longer. I popped into another salon in Portland and, as the tech is wiping it off, I learned it was reg polish! Shame on you Nexgen. This could've been the beginning of my upgrading and getting into routine service and instead it was a dishonest and embarrassing.

Always great service. Would recommend to anyone. Love being able to book online. Great local…read moresmall business.

I liked that I didn't have to book far in advance to get my highlights and cut, she was so sweet…read moreand found a way to fit me in. She did exactly what I wanted!

Luana Beauty Lounge has the nicest and well informed estheticians. Michelle has done my lash lift +…read moretint & brow lamination. Both services were amazing and she did a great job of explaining each step. Will 100% be returning to get these two services again! Their storefront is also so cute and has a variety of sizes (which I love).

Amy Johnson has been the best hair stylist I have ever had. Finding someone you can trust with…read moresomething that impacts how you feel so much is just so special. Not to mention, paying for this service is an investment. She respects that investment and does SUCH an amazing job. There is no one I would trust more with my money. She has done multiple color changes with me, including extensions (something she does AMAZING--highly recommend!), and even the work I have seen her do on others is amazing! I have only been to Amy in the salon, but I know the other girls also have amazing transformations. At this salon, they just have a high standard of doing clients' hair, and it shows in the transformations, full calendars, and smiles on everyone leaving the salon. Not to mention, the vibes are immaculate in the salon! You would be lucky to have Amy, Meg, Brooke, or Josie do your hair!

This place is the best! All the girls are so sweet and I always look forward to getting my hair…read moredone. It always turns out amazing!

Love this place! Super convenient and friendly service. The lady is super nice and easy going. She…read morealways does really good on my eyebrows, I feel so confident after her service. I have brought family and friends to her and they loved it!

The woman didn't do a good job on my eyebrows. I've had my eyebrows threaded before so I explained…read moreI liked to have them cleaned up. But my eyebrows I. The middle wa messy, my ends of my eyebrows werent cleaned up. I was upset with them. She was too quick, didn't really pay attention to my needs. Rather go back to waxing at Supercuts.