I paid this place to rebuild a transmission. When I got it back it had an old converter on it and…read moredirty fluid in converter and transmission. I have been having a hard time getting them to fix this. I would not get this place to change my oil. After checking around I could have gotten it done right at a cheaper price.

my truck was fixed in Nov I got it back and there was still issues I took it back. my truck sat for…read more5 months then a tree fell on my truck in his care. I was patiently waiting giving him a chase to fix his mistake but nothing has since been done

Been using Forest Brook for years. Never once have they steered me wrong. Super friendly staff…read more Super honest. Great pricing. They keep track of all warranties and have reminded me when previous work was done and that I still had a warranty on the part. They have saved me tons of money. I have used them from simple oil changes to major engine repairs, and have been very happy with every interaction. I have recommended Forest Brook to all my local family members, and they have become our go to mechanics.

This business used to be respectable, but since the owners stepped aside and new mechanic, they are…read morea scam shop. I took a vehicle there for a state inspection, but to first look at a wheel that had an intermittent squeak. Without even removing the wheel the diagnosis was a dragging caliper, an excessive repair charge (not paid) and a fail sticker for the inspection. After the taking the vehicle to a different repair shop the only issue was an imbalance in the pads and still with specs. Don't trust this shop for any reason.

worst experience of my life. No Joke. I'll tell my horror story tomorrow. In short my car was…read morenever fixed and the guy named Rickie was the most rude, condescending, and dirty mouthed person i've ever encountered in a customer service field. Honestly read the reviews... DON'T TAKE YOUR CAR HERE!!!!!!!!! The e-mail i sent ----Rickie. not only did you do the most incomplete job, you were extreemly rude and combative, using inapproiate language. I didn't appreciate being called names. I never cussed at you. Also many many times I asked to speak to the owner and was told he can't talk or call me back. I left my car in your care and when i picked it up not only did it not run but it was flooded with rain water when you put it outside. I specifically asked you to cover the (CONVERTABLE) up with a tarp for ONE day so i could travel to pick it up. When I came to pick it up the car was flooded, full of water. We had to scoop the water out with cups and buckets before they would put it on the tow truck. The fact that I paid $9,000.00 to you and had to tow it out of your shop after you couldnt get it running again and told me you didn't want to work on it anymore is unacceptibe. I had to pay to tow it out of your shop for a 2 hour trip to Richmond. (wasn't cheep) . After 2,800.00 at another shop to fix what your shop said they did. i can give you my mechanics name, information, phone number and more. He will answer any questions you have. and you are free to contact them. I have their testimony, photographs, and repair bilI. I regret hole heartedly bring my car to you. I also made the mistake of telling you "i know nothing about cars." You used that information to take advantage of me. The one thing. The only thing.. THE ONLY thing i asked for was to be able to drive it back to Richmond and i was promissed guaranteed an assured I will be able to but was left on the side of the road 40 miles outside of Lynchburg. -I'm not a happy customer

Bells Automotive on Wiggington Rd, Lynchburg will overcharge and install unnecessary parts on your…read morevehicle. They play a guessing game instead of actually fixing your vehicle. DO NOT TAKE YOUR VEHICLE THERE!

We've been going to the 5th Street location for 25 years now and always gotten good service, but on…read moreMonday, March 9, 2026 my son took our 2007 Jetta to have brake work and get new rear shocks and struts. Upon leaving he found he suddenly had to push the brake pedal all the way to the floor to get the brakes to engage. Did they forget to bleed the brake lines? Also, it looks like they didn't even install the new shocks, even though they charged him for them on the invoice!

I came here after a highly being recommended to go here by someone to purchase tires and wheel…read morealignment! He was precisely correct. This place was excellent. I could see the manager was busy, but he worked all customers as if they were the only one....very rare for a Tire place. I noticed nobody tried to upsell me but gave me exactly what I was looking for, even recommending something perhaps a little less expensive. I told the rep that I was in a hurry and needed to be in and out of there in 45 minutes, he had me out of there precisely on time. I left this place a delighted customer. I was so impressed by their service that I called the manager, Matt, later in the day to thank him for his store's excellent service personally. In a competitive market, pricing and service are essential, and these folks are delivered in both departments. Based on my personal experience, I hope to be back again for future auto needs! I highly recommend this place!

These guys are awesome! After a complete brake blowout on the highway, Rodney, Shane and Bobby…read morefixed my brakes and got me back on the road right away on a Saturday. I was impressed with their knowledge and work. I would highly recommend them!

No communication on how much he was going to charge. No sign or verbal communication on charges at…read moreall. Another Auto shop couldn't do the repairs I needed so I came to his shop asking if his shop can do the repairs and give me a quote on the cost, and he said he can look at it. He charged $125 for a diagnostic fee when he looked at my car for 10 mins. The other shops I've been to never charged anything. He is a personable person but not communicating charge upfront is not good practice.

A year ago I asked Lou to put new transmission seal in my 1998 Chev 2500 pickup.He said bring it on…read morefor repair.I did in November 2024.I am still waiting.

Once again Lou knows what's going on with my car. He is a great mechanic and fair and does an…read morehonest job for all. Highly recommend!

Do NOT bring your vehicle here. Never been to a place that charges you diagnostic PLUS repairs…read more Was quoted $1000 but showed up to $1700 bill. Do not take your vehicle here for service or buy from them. Scam Artist!!

I've been pondering writing this review but I think it needs to be known. Apple Ford service…read moredepartment is the worst I have ever dealt with. They refused to do any warranty work on a previous vehicle. One of my current vehicles needed a transmission and they claimed there were none in stock and it will be months before they could the parts. Another Ford dealership 2 hours away had the transmission kit and said the Ford warehouse had plenty of them as well and could have it delivered within a few days. A few months back I needed a sunroof motor and I was quoted $3,000 for this. I would rather drive or tow my vehicle 2 hours away then to deal with this dealership.

The best people giving the best service. They can fix things that the dealer can't fix, fairly…read morepriced, fixed right the first time.

Great service, honest people, upfront pricing. Would recommend Hammersley and Joe to anyone!read more