It is sad to have to write a review for a service like this. However, when and if you have to let…read moreyour companion animal go, PALS is an incredible service. Everyone there is so kind and understands exactly what you are going through. They have a selection of urns and keepsakes. I recommend any one that needs crematorium services to use PALS.

PALS has been my go to for pet cremation for several years now. My husband and I are suckers for…read morerescues, particularly seniors and terminal cats, dogs, and ferrets. Sadly, we will be looking for a new provider as PALS is no longer family owned and operated. They have not updated this site in quite some time apparently. In the last 18-24 months we have watched the cost of services more than double since the corporation took control. The staff is still incredible but the cost is just too steep. A ferret cremated in Jan 2022 was $115. The same service for another in May 2023 was $245. Today, as we prepare for another to cross over, I was quoted $258. I was told that prior to the corporation taking over they offered a "pocket pet" rate. This is no longer offered. Very disappointing.

Traumatizing experience with All Animals during deceased animal pickup service. I discovered a…read moreferal cat had gotten trapped and died in abandoned TNR cage at the rear of my property. I was devastated to think about how long it might have been there and suffered. It's body had decomposed in the heat and fused with the wire cage. The City of Phoenix Dead Animal pickup has a contract with All Animals and sent one of their "sensitive professionals" to pickup the deceased cat. I'm a frail Senior and the cage was quite heavy. The employee refused to help and immediately began yelling at me that he couldn't wait and I could get fined for the cat being in the cage. I couldn't get the cat out of the cage as it's body was attached to the wires, the employee began yelling and refused to help and wouldn't accept the cat with the cage. He was highly agitated and at one point for no reason yelled, "Don't touch me!" He finally just got in his truck and left. An emotionally draining experience made much worse by an out of control employee with anger issues.

Having my daughter pet picked up and paying for a return, has been a problem, because my daughter…read moreis bedridden and she literally has no money, her care taker who is her boyfriend is not working due to her 24/7 care, and all that the pet cemetery keeps saying is to come and pick up the remains themselves, I find this totally unacceptable, since he can not leave her alone that long they have no transportation, so why did I pay for a pet remains to be returned. Totally rude and not listening at all!

So kind and calm. We put our dog down at home with the vet and drove him ourself to Horizon. It was…read morethe best service you could expect and hope for in this situation. The process of paperwork was easy. They helped us unload our boy. The room to say goodbye was beautiful and calm. The outer area obviously in typical crappy Phoenix. But the inside was lovely. I love that our baby boy will be cremated privately and we can get him in 1-2 days. Also that they make such wonderful paw prints. It was hard to say goodbye but I was pleased with their thoughtfulness and helpfulness. They truly were kind versus many places who are numb to people. Thank you. Update: we received our dogs ashes less than 48 hours later. So amazing and such a relief to have him home. Wonderful pricing and such kind staff. Got such a sweet text to let me know he was ready. Thank you.

Our baby had passed..and we needed a RELIABLE and caring facility for her final destination. They…read morewere VERY caring (Renee even shed tears as I related some stories about Makayla) And they all went ABOVE and BEYOND what I expected in service. If you want your furbaby to be in the best care...these guys are the ones! Thank you agin Horizon, for your care.

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

I am thankful I found Entrusted Pets. I was able to bring Hammy Hamster in the day I called. They…read moregive you time to say goodbye and take very good care of them. I'm impressed that even if a person chooses the communal cremation that they bury the ashes in a very nice place in Payson that people can visit. I chose the semi-private option. I will definitely use their services in the future when I unfortunately need them. They understand that pets are family.....even the small ones like Hamsters.

We are so grateful for the services of Fury Friends Funerals. Brittanie made everything super easy,…read moreexplaining our options over the phone. She guided me through the whole process. Then they were so quick in coming over. The pickup Person was so compassionate and didn't rush me as I said my last goodbye to my goodest girl. They also delivered her ashes back when they said they would, and the keepsakes and urn are very nice quality. From start to finish it took 17 days but with the holiday (Labor Day) I felt that was very timely and I'm just very grateful for everyone here.

Furry friends said that they would have a driver within 1-2 hours, called at 8 am after I found my…read moredog outside. I waited till 10 to call them only to be told that all of their drivers called out and to transport him ourselves to their office. That is an extremely dangerous task for someone who is untrained for that and also in the middle of mourning the death of their dog. How is it that I pay $419.07 upfront over the phone just to be left hanging? I had to go out and get 6 ice bags just to make sure he wasn't cooking in the Arizona heat. Thank god I found a better company that came within 45 minutes and talked my family through our grief. They are terrible scammers taking advantage of grieving pet owners.

My cat passed away on the same day my son was born, so I was already overwhelmed and stressed…read moretrying to arrange her cremation. I called All Pawz Go To Heaven for a quote and explained our situation. The person I spoke with immediately said they couldn't help us because we lived too far out. I understood that not everyone wants to drive from Phoenix to Coolidge, so I offered to drive our cat to them myself. They still refused and instead told me about 'some guy in Yuma' they would recommend. When I asked for the guy's name or phone number, she said she had no idea who he was and then hung up on me. This was hands down the most unhelpful and dismissive experience I've ever had with a pet cremation service--especially at such an emotional and vulnerable time. I was left with no options, no information, and no compassion. Extremely disappointed.

My 14-year-old Chihuahua passed away last week. As it is a heartbreaking situation this company…read morehandled it with the utmost care. They picked him up in less than two hours and had his remains cremated and returned to me within the week. They were very kind apologetic And handled the situation with care.

I cannot say enough good things about L.E.A.S.H. Pet Cremation…read more When my Kevin passed away, I was a complete mess of emotions and honestly didn't know what to do. At 4:30 in the morning, I texted their 24-hour number, and they responded within minutes. The kindness and compassion they showed me in those first few messages was exactly what I needed at a time when I was struggling to even process what had happened. Hannah came to my home just a few hours later so I could have some quiet, private time with Kevin before I had to say goodbye. When I handed him to her, she cradled him like a baby. That small moment meant more to me than she probably realized. I knew immediately that Kevin was being treated with the same gentleness and dignity I would have wanted for him myself. The pricing for the Gold package was very fair. If I'm being completely honest, though, I wasn't in any frame of mind to shop around or compare prices. I wasn't looking for the cheapest option. I just wanted the very best for my baby, and L.E.A.S.H. gave me confidence that he was in good hands. When Greg brought Kevin's cremains back to me, that same kindness and compassion was there. Every interaction with this company was handled with genuine care and respect, not just for Kevin, but for me as the person having to say goodbye to him. Losing a pet is heartbreaking. Losing Kevin was devastating. Having L.E.A.S.H. there to guide me through those first difficult hours made something incredibly painful just a little easier. I am genuinely grateful that this service was available to us. I would recommend L.E.A.S.H. 1,000 times over to anyone who wants their pet treated with dignity, gentleness, and genuine compassion. Thank you, Hannah and Greg, for taking such good care of my boy.

My dog passed away suddenly in the middle of the night, I didn't know who call and the emergency…read morevet gave me the name for leash mortuary. Within an hour and a half I got the paperwork and someone came to pick her up. They were very respectful and caring. A week and a half later I got her ashes , her paw print and a vile of her fur. There was a private cremation. For 320 dollars if you're in that situation it wasn't a bad "deal" . They took really good care of her in the end. I got time to say goodbye and wasn't rushed.

I'm writing this from my personal experience a couple months ago with our beautiful 15 year old…read morepittie girl that we laid to rest, understanding my experience may have been an anomaly, but thought it should be shared. Noticing our girl's arthritis was getting worse, and the light in her eyes was not what it once was, we decided it was time to let our girl rest in peace. After much research/phone calls, we decided on Peaceful Passing to come to our home. We had to schedule about a week and a half out (quite daunting to know a date was coming), and we took care of payment in advance. The day of, they called us asking how we would like to remit payment (ugh). I made flower leis for our girl and my toddler son to wear, as we wanted to have her collar, and we waited for the call that the Dr was about 10 min out...then I broke down. After the Dr came, and she was at peace, we spent some time with her saying goodbye. She was taken with her blanket she was on, and we requested for it back. When it came time to pick her up, there was no blanket (I realized when I got home). I called, and they said they would look into it. A couple days later, they said it's ready to be picked up and they found it; I got it, and it smelled strong like Tide...which we don't use. After my mind went crazy with assumptions, I called them asking for an explanation; the blanket was washed because of bodily fluids, and they sent it home with another family! I was so sad that it didn't have her smell anymore, and that they mixed that up, and didn't tell me. My trust for them really went out the window with this ending...and wasn't really impressed with their presentation (we got a white gift bag, no writing, and a tin box). Hope this helps to make an informed decision about the Rainbow Bridge Transition

Unfortunately euthanasia of a pet isn't something you can necessarily plan for, so when we…read moreunexpectedly had to put our cat down during the holidays and our regular vet that performs house calls was away visiting family, we had to seek another option. I called Peaceful Passing the morning of New Year's Eve to see if they had any availability. Not only were they kind but they were quick to offer options to suit our schedule on the same day. Upon arrival Dr. Megan and her technician were calm and comforting as we took the final steps to assist out 17 year old cat to the other side. She was able to pass peacefully in the comfort of our arms with dignity. I wouldn't hesitate to use their service again and would highly recommend to others.

This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

They made a very painful time so much easier. From the first phone call to Viktoria helping us…read moreunderstand exactly what she was doing. I can't thank her enough for being so compassionate and treating our fur baby missy like she was her own.

This is a late review but better late than never . That…read morebeing said, I was able to take both my dogs to Lyzz's for nail trimming approximately a month ago. I was especially pleased how they treated my highly triggered Pitbull. My pit Missy is extremely aggressive towards other dogs. But she loves people. With this knowledge, Lyzz's grooming were extra careful setting an appointment where we were the only clients there. When Missy and I showed up they treated with affection and praise. Highly recommend

Lyzz's Grooming and Spa is the most amazing doggie grooming experience!! Liz is not only…read moreprofessional, she is in tune with both my dog's personalities and gives really helpful training tips. When I leave them with her for dog sitting, they always come home better behaved than when they arrived. Liz is amazing! The rates are very reasonable and her natural ability with dogs is exceptional. She is the best groomer I have had yet! As an added bonus, she does doggie daycare and boarding as well.