You are looking at a woman who is totally terrified of dentists, caused by many bad experiences…read morewhen I was young! I broke a tooth and knew I had no choice but to bite the bullet and get it fixed! I asked a friend where I should go and this is where she led me. I had a panic attack before going and did not sleep the night before. Let me tell you that from the moment I opened the door and stepped inside I saw welcoming staff that immediately assured me that I was in good hands. The front desk staff was actually treating me like a person and not just a name on a chart! I was surprised...still terrified but comforted. I met Dr. Parsons and was immediately struck by his relaxed and friendly manner. He immediately put me at ease and was very reassuring and supportive. Nothing like I had ever experienced before! He fixed the broken tooth before I realized it was finished! It was the BEST experience I have ever had! Pain?? What pain?? There was none! I was shocked! Went back in today and the same result! I finally feel like I can handle getting my dental health back on track! I recommend them to a friend, Michelle, who broke her front tooth and is more afraid then I was. She went in two days ago and had Dr. Clark. She called me raving about her happy experience and is actually looking forward to going back next week to get other maintenance started! Unbelievable!! I recommend Bethlehem Smiles to anyone who is looking for a dentist!! Everybody here is fantastic!!

They seem to have problems and or confusion in the billing department. They canceled our dental…read moreinsurance. Surprisingly, this is the insurance that they recommended! Then when we asked if we could have a payment plan. They said no, they wanted to be paid in full. The day I went down to personally pay the debt. I found out that most of the bill had already been paid by the insurance company 5 months ago. So I paid off the bill, and told them I won't be back.

This Dental Office does not accept any Medicaid plans. Not sure why it comes up in the search. It…read moredoesn't take Medicare either unless you are explicitly paying for an added Dental coverage on your plan.

After not having a dentist for a while, I believe I have found the perfect practice. They…read morespecialize in advanced procedures such as complete dental implants while also offering routine preventative maintenance. They were quick to take me in and get me the care I needed. All the employees were very professional and very compassionate. The practice was clean, modern, and cozy and I would 100% recommend.

I do not recommend this office. He forgot to numb a child's gums and proceeded to give an…read moreinjection. My child is now terrified of dentists. He apologized but the damage is already done. Don't take kids there.

Dr. Heckenberger was excellent! He was able to take care of my son's damaged tooth quickly and…read morepainlessly. He was kind, professional and detailed. We definitely will be returning!

Dr. Qayyum is a rock star! Called in an emergency for my wife who was having severe pain, turned…read moreout that she had a severe infection in her molar. This gentleman drove out at 10pm on a Friday night to evaluate her and help us out. It's people like this that earn the title of Doctor. Thank you so much for everything you did to help us.

From the owner: Your local dentists that cover everything from dental cleanings, smile consultations, crowns, and…read moredental implants. We are always welcoming new patients and we would love to have you as part of our dental family. Please explore our website to learn more about us. You can find information about our team, our office, and the procedures and services that we offer. We have 2 convenient locations to better serve you! Our Bethlehem office is on Hanoverville Road and our Palmerton office is located on Delaware Avenue.

Office experience is friendly, I feel like you can't leave…read morethere with a good checkup/ cleaning, the staff is always making concerning comments about your teeth and recommending treatments they can do for you that are extremely expensive

The dentists and hygienists were always great. it's a shame their front office staff have such…read morenasty attitudes. They are cold, condescending and devoid of any sympathy or compassion. I had an appointment scheduled and their phone calls did not go through for me since I had call screening in the new iOS so I never got their voicemails. they called me wife whos number they had because I had her listed as a contact for me and she confirmed my appointment for today 10/6. They kept sending me texts, none of which said they'd cancel my appt, but I ignored them since they already talked to my wife. I show up today for my appointment to be met with the most rude unprofessional attitude one could imagine, no understanding or empathy whatsoever, they also made billing errors previously and insisted they were correct until one of the higher ups at my dental insurance spoke with them regarding their coding errors and finally fixed things, otherwise they were ready to mistakenly keep coming after me for money i didnt owe them. You'll be happy with The dental care if you are able to deal with the office staff, but there must be alternatives in the area where you can get treated with dignity kindness and respect at the front desk without confusing and poorly coordinated scheduling policies while also getting great dental care.

As I type this, I am using an old dish towel as a bib, just in case the Novocaine causes me to…read moredrool. I just wanted to take the time (before the drugs wear off and I start cursing) to say that Valley Oral Surgery is the best dental experience I've ever had. They are efficient, professional, and affordable. I had a decayed wisdom tooth that broke. It hurt so badly that I could feel my pulse in my jaw. I tried to schedule an appointment with other oral surgeons in he area, but was told that I'd have to wait several weeks for an appointment. Not happening. I tried to go through a local dentist in the hopes of getting a referral and, once he saw how bad it was, might be able to squeak me into a quicker appointment. The unnamed dentist wanted me to get a full checkup, including 18 (!) x-rays and a cleaning, before they would refer me. Then I called Valley Oral Surgery. Two hours later, I was in their office for a consult visit. My one -- and only -- x-ray (the cool 3D kind) was done before I had completed the new patient paperwork. I waited a whole five minutes for the doctor to see me. He checked me out, explained in detail what needed to be done, and scheduled me for the surgery, two days from then. Before I left the consult, they ran down everything for me, including the cost of everything up-front. No BS. They even submitted a claim to my medical insurance, informing be that some carriers do cover oral surgery. I never would have thought to do so, since I don't specifically have dental coverage. Turns out it wasn't covered under my plan, but it was nice that they tried. I left with a handful of information, plus prescriptions for antibiotics and painkillers. Driving time included, it took as long as a lunch break. I went in today for the procedure. The extraction went off without a hitch...not that I remember a damn bit of it. I was in and out within an hour, one tooth less. The most painful part was when he put in the IV line, and that was a pinch. I would highly recommend Valley Oral Surgery.

The team only cares about filling the schedule, not the patient. They never listened to me and my…read moresituation. They ran me around to get bloodwork and other approvals. It was only to fill their schedule and not in consideration of my needs and concerns. These people are not to be trusted.

Dental offices throughout the country are changing to include dental care beyond what the patient…read morecan potentially afford as in dental implants that are becoming popular when the teeth are extracted and need to be replaced by another method than dentures. The introduction to this office by a Groupon limited the dental care I received until the next cleaning which we paid first in full that allowed us a more comprehensive exam and prophy that brought to light a LONG list of DENTAL issues not uncovered in the Groupon visit. And when I asked about the difference, SAM, the hygienist, copped an attitude and explained why there was a difference between the two appointments. The cheap Groupon price afforded me a cheap exam! Without going into too much detail, I never returned because the trust was lost. There is something amiss in that office between the front office staff and the dental staff that I wasn't going to continue to be subjected to the inner workings of this business. Tread lightly.

I've been coming here for the last two years. Complete night and day each time I visit. I had one…read morefilling done last year and ended up with a black and blue face. This is not normal. I tried to give them another chance and came back for additional fillings. No issues with the initial procedure. Months later however, I have pain in these areas that I never had before. Went back a few months ago for a cleaning. Was then told they need to take out all of my wisdom teeth. (Mind you I'm almost 30 and every dentist I've seen has stated they are far enough back and have come in straight that I would never have to get them out). Was also told I need multiple crowns. I don't understand how a difference of 6 months I need all of this work now? Clearly after the insurance money. Only good thing is the Staff in the reception are always nice and helpful. Stay far away from this place.

I have been coming to Dr. Schwarzbach for over 15 years and while I don't have any major dental…read moreproblems (thank goodness) I have had my problems over the years and they have been very serious but when there is a problem you need help rather quickly and the staff and Dr. Schwarzbach have always been there to help. I can't ask for more. They are also very concerned with discomfort and do what they can to make the experience pleasant.

My family and I have been visiting Dr. Schwarzbach's office for more that 10 years. The service is…read moreimpeccable and the quality of care is top notch. I've traveled to many states and many countries around the world, and consistently return to Dr. Schwarzbach and his staff when I am in town. I honestly look forward to visiting the dentist.

I had a terrible toothache and knew I needed to be seen as soon as possible. Christmas City…read moreDentistry was able to get me in the same day, and they even called back later to offer me an earlier appointment when another patient canceled. I was so grateful. From my very first phone call with Liz, I felt cared for. She was personable, down-to-earth, and even made me laugh during a stressful situation. Since it had been quite a while since I'd seen a dentist, I was embarrassed and worried about being judged, but everyone at the office made me feel completely comfortable. Bri was incredibly helpful with the paperwork and went out of her way to save me time. Heather, my dental hygienist, was kind, reassuring, and never judgmental. She explained everything clearly and made me feel involved and informed throughout the process. Dr. Kutuza, who performed my extractions, was thorough, patient, and compassionate. She took the time to explain what was happening and what sensations to expect, which helped ease a lot of my anxiety. Even Linda, the insurance coordinator, was exceptionally kind and thoughtful, even offering me a stress ball to hold. I was genuinely impressed by every person I interacted with and very grateful for such a positive experience during a dental emergency. I was so comfortable with the care I received that I scheduled my comprehensive exam before leaving. It's a relief to have found a dental office that didn't just treat my dental problem, but also treated me with kindness and dignity when I was scared, in pain, and feeling embarrassed.

Worse dentist ever... went there for a cleaning I spent an hour and they told me I had to spend…read morethousands of dollars and at the end they won't even give me a cleaning... I was very uncomfortable and embarrassed!! Never again!