Great experience! Recently moved to area, cats up to date on vaccines, but needed claw trim. Got…read moreme in same day (with proof of vaccines) for claw trim. Super nice staff.

You may think like me, I don't want to drive 20 mins away when there is a vet 5 mins from me. With…read morethis office, don't think that at all. Staff at the front desk are so nice and you can see their love for animals. Our veterinarian, Dr Jurgenson is amazing and so kind.

As a dog mom, leaving your dog for surgery is never easy, but Dr. Katie Johnson and the entire team…read moreat Family Friends Veterinary Hospital made me feel completely at ease. Buzz recently had a tumor removed, and everyone was so kind, caring, and reassuring throughout the whole experience. You can tell they truly love what they do and genuinely care about their patients. They went above and beyond for both Buzz and me, and I couldn't be more grateful. I highly recommend them to anyone looking for a veterinary team that treats your pet like family.

I've trusted Family Friends with the care of three dogs and two cats for more than six years…read more Unfortunately, my recent experiences have left me concerned about a decline in communication, transparency, and clarity around costs. Most recently, I paid $250 for my dog to be seen during regular hours. Less than 24 hours later, her condition had worsened. She was lethargic, still wasn't eating after three doses of medication, and was continuing to bleed from her rectum. Because no regular drop-in appointments were available, I was directed to urgent care and charged another $500, including approximately $130 in fees added to the prescription costs. I called the office and spoke with Jill about the unexpected charges. While she apologized that I was unhappy with the experience, no adjustment was offered. I recognize that, as a pet owner, I can always ask more questions. However, transparency should also be part of the care provided. During that initial visit, I was told that my dog had torn her other ACL less than four months after undergoing a knee surgery that cost more than $4,600. Only after that surgery was I told that dogs that tear one ACL can be predisposed to tearing the other. That is information I would have appreciated having when considering treatment and the potential long-term costs. After more than six years as a client, I'm disappointed to feel that I now need to be much more proactive about uncovering costs, alternatives, and potential outcomes before agreeing to treatment. If you choose Family Friends, I recommend doing your research, asking detailed questions, and making sure you fully understand the treatment options, alternatives, and associated costs before proceeding.

My Favorite Vet! Dr.S is just amazing with our dogs and is always so kind to us! Our dogs love…read moregoing to the vet.

Absolutely outstanding. Dr Stasiak has taken a lifelong interest in veterinary medicine and has a…read morefull grasp of the situation using deductive reasoning. He recognizes problems quickly, makes quick and accurate diagnoses and treats proficiently. He is compassionate and our newly rescued dog sensed this. She was very relaxed around him. His staff obviously emulates him and the clinic is a care center, not putting profit first.

We took our leopard gecko here as they are one of the few places that see exotics. It's a smaller…read morevet but all of the employees were kind. I did find it frustrating that there was an extra fee that wasn't disclosed for same day appointments. I don't mind paying but I wish it was mentioned when booking. I also had some issues with communication and getting information back about a question we had. Ultimately we had a pretty good experience despite our sweet gecko passing. I don't think there was anything wholehearted could have done differently. I just think communication and disclosing fees could be a bit improved!

I moved from Chicago and needed to find a vet for my sweet 19 yr old cat. Not only was Wholehearted…read moreaccepting new patients, they took me in the next day after hearing my concerns. Dr. Malone is honestly the nicest, most calm and knowledgeable veterinarian I have ever come across. Her bedside manner was unparalleled with me and my cat. What always seemed like a stressful place to visit was almost like an oasis in her practice. While my old girl was taken back for her bloodwork, Dr. Malone stayed in the room with me to talk about my cat as if she were her own. It's unheard of to have such great veterinary care. I wish I could give them more than 5 stars! And can I just rave about these rooms... pending what animal you have, you have a room suited for their needs. A cat jungle gym on the wall! Absolutely amazing!

I cannot put into words how much this team rocks. We had the hardest choice to make to say goodbye…read moreto our 14 year old family dog. Dr Ambrose was so compassionate. She discussed all the probabilities. We didn't feel forced into anything. We did some diagnostic and discuss the results. We came up with possible treatments and discussed hospice. After two hours, she helped us let our dog rainbow bridge. Not only that, the tech Natalie and other staff took our kids out of the room into another exam room to color and play with a tablet. They go above and beyond with passionate care. They care about your pet and your family. I am so thankful we found this amazing group of humans.

This hospital is high quality from beginning to end. The receptionist staff are knowledgeable and…read moreresponsive. The technicians are friendly and professional. Dr Ambrose and Dr Burke were born to be Veterinarians. They are kind, compassionate, and care about the wellbeing of their patients as well as the satisfaction of their clients. This is one of the few clinics I have been to that is so snappy in their response time to questions and so thorough in their work. My dog loves it here, and I plan on bringing her here for all future preventative care.

We have used Bridges Animal Hospital for many, many years and they provide exceptional, friendly…read moreservice. You cannot go wrong by placing your pet's care in their hands.

We've had pets our entire lives, and we are older than dirt…read more We brought our dachshund, and now will be bringing our two kittens, to Bridges. When we first moved to Grand Rapids our dachshund developed an issue that required surgery. They did an excellent job diagnosing the problem. They put her on a special diet, and our dog has done perfectly well since then. The vets at Bridges are warm, good doctors, and just terrific people. The staff are very nice and funny. I couldn't be happier. We love Bridges!

Perfect pet hotel for the area! Our dogs were happy and well cared for. What a fun idea-…read moreredesigning an actual old motel so it's only for pets! The next time we are in the area we will be taking our babies here- and it's reasonably priced!

The staff are amazing and attentive! Our dog loves it! They have daily communication and pictures…read moreof his day.

Incredible vet, great doctor and great people. Very knowledgeable and thoughtful, always happy to…read moreanswer all of our questions.

Best place to bring your pets for neutering! I brought in two cats that are brothers And were six…read moremonths old. My one little male cat Benny had a more complicated neutering but they took such great care of him with no problems. My other cat Charlie was running a temperature. They had me hold him to calm him down and his temperature returned to normal. I explained my kittens love to be with each other and when I returned I was happy to see, my kittens were together in the cage I left for them. They were very reasonably priced and worked us into their schedule very quickly. I was also able to pick my cats up the same day, which I felt was less stressful on my cats. I can't say enough positive things about the great doctor doing the surgery's and great people that work at this clinic! Thank you so much, you made this a pleasant experience for all of us! Susie Manikowski

I can't say enough good things about Dr. Tittle and everyone at Eastown Veterinary Clinic…read more Everyone's love of animals is palpable the second you step in - the gals behind the counter happily greet us and our fur-baby each time, for instance. We had a routine follow-up, and our visit was massively delayed - because Dr. Tittle was assisting two dog emergencies (ingestion of chocolate and a heart attack). The entire staff was extremely apologetic, but frankly, I don't mind waiting; if that were my pet, I'd want my vet to be able to give that much time and attention. And Dr. Happel actually figured out our kitty had feline herpes, after we'd spent 2 years trying to manage her inappropriate elimination. Plus, they're reasonably priced, and with the app, it's easy to keep track of appts and prescriptions. Enthusiastic, incredibly friendly, and exuberantly in love with our furry family members - I couldn't ask for a better place to take our kitty.

Yes, Eastown Vet is pricier than most vets, but you get what you pay for: the great service and…read moredetailed, up-to-date knowledge of its staff and vets, including dental specialists. In my 5 years of experience taking my chihuahua here, it has been worth it!