Carla, Yvonne and another young lady. Great customer service! 10 minutes before closing normally…read morepeople won't answer the phone or if they do they will try to avoid helping. That was NOT MY EXPERIENCE. Carla was more then helpful she noticed I was on a time crunch and went above and beyond. on arrival I met Yvonne great customer service and great energy all around. If your looking for storage or rent a truck they will take care of you!

I had a nightmare move to Manteca several months ago. One thing went wrong and suddenly the…read moredominoes were falling, creating drama with my bank, the hotel and the storage place. The staff at Silver Chase patiently worked with me to get everything straightened out, so I could get on the road in one of their trucks. They made it happen and I am truly grateful. I would definitely use them again and recommend them without reservation.

Always say yes, good price and go above and beyond for their customers. I would highly recommend…read morethis location to anyone looking to rent.

These guy's are big frauds even i replaced the rear view mirror whole frame and let them know i…read morereplaced if i broke and they agreed with everything i have proof of online order from where i bought and fixed by myself now after 4-5 months they sending me email of invoice for fixing the already fixed frame and with pictures which i sended to them when the incident happened that's what they doing Even already charged me almost $5500 on closing time and refuse to give me truck afterwards . These guys charged me alot extra charges.don't ever go to this branch.

1 star purely for Heather…read more Scrolling through the u-haul reviews, I'm a bit surprised how much "good" reviews there are. Maybe I caught Heather on a bad day but Heather seems like the type of person that if one thing goes wrong, she'll take it on the next person. I called to understand particularly situations such as understanding how they charge and the mobile app. I had a situation where all this was last minute and so I decided to call. So our moody cont(u) Heather answers. From my first question, you can hear Heather's tone. Annoyed, angry at life type of sound with a sarcastic, you're welcome, if you say thank you. I kept it civil and decided just to express it through the uhaul prompt. Unfortunately I can't leave a review since I didnt technically book through them. Anyways, yeah, Heather is just a moody cont(u) or maybe I just caught her at a bad time. Although what are the odds to catch Heather at the right time? Apparently I didn't. Well it doesn't matter, uhaul buries yelp reviews and who reads reviews about a place like u haul lol. Although if Heather reads this, this is a nicer version of what I said about you in the official uhaul feedback prompt. What's funny is that we scheduled another reservation but she didn't even ask for my information. So I'm not even sure if she even was truthful when she said she was gonna fix my reservation. That being said, I went to the tracy one instead and it's a night and day difference between attitudes. Tread carefully around this moody cont.

This U-Haul store has everything you need and more for any move you make. Boxes, tape, bubble wrap,…read moreyou name it, they have it! I will definitely be back if I ever need moving supplies !

Friendly workers, place looks clean...they are pretty straightforward. Closes one in lathropread more

Great service with great trucks. Handled rescheduling and notified me day of that truck was ready 2…read morehours before scheduled pickup.

Great place to rent a truck. Great owners, two young whipper snappers :)! super clean truck and…read morethey do thorough inspections so you're not liable for damage that you didn't cause.. I would highly recommend this place.

I've been using this location's services and equipment for a while…read more I have rented vans twice and that was mostly as expected, not problematic, but less smooth than it should have been. Renting storage units has been a pain. I've been using two storage units from December 2021 until now. I've stopped using one of them today. Items were missing. Someone had been in a suitcase that was stored in the non-climate-controlled unit. I'm not pleased, but without proof of something happening, I'm out of luck. I had enough stuff for two units and now, it all fits into one. Apparently, the cameras and security isn't quite enough. Does any storage facility have good security? There was a price increase, so I was interested in consolidating and I found that someone helped without my authorization. Talked to an owner and she walked back with me. Since there was no forced entry, I'm out of luck. Since U-Haul locations are franchises, they're at the mercy of the franchise owners. Good owners do better.

My boyfriend rented a van from this U-Haul location and unfortunately he accidentally dropped my…read moredebit card and his driver's license in the van at some point. U-Haul contacted him later that night letting him know that they had our belongings. I just helped him move into my place (over an hour away) so we weren't able to run back and grab them. Here we are 12 days later and I'm getting ready to head out and pick them up when my boyfriend calls me and says he reached out and U-Haul threw them away. I know it's been almost a couple of weeks, but there was no timeline given as to how long they'd hold onto our items (I thought it would be 30 days like other retail places). There was zero follow up and we were not warned or notified that they were going to through our things in the garbage. I was upset so I called this location and spoke with a very helpful male employee but he didn't see the cards anywhere and said the manager Pauletta would take a look around and call me back and I gave him my phone number. After a few hours I still hadn't heard anything so I called again and got to speak with this manager. She was very short and rude with me, saying that she already "called the guy back" (meaning my boyfriend) but never called me back after I specifically left my number for her and was told she'd be in touch with me. When I asked what happened to our cards, she said it got thrown out when they cleaned out the safe. There was zero apology or accountability for throwing away our personal belongings. I'm pretty upset with that interaction and wanted to make note of this. I'd recommend going to literally any other U-Haul because god forbid something slips out of your pockets while you're moving stuff around and next thing you know, you're personal items are thrown away without any warning

Such an easy and smooth experience! The staff was super understanding and helped me with everything…read moreI needed without any hassle. Moving and storage can be stressful, but they made it simple

This facility is always kept clean and the staffs are super friendly. Feel safe and comfortable…read morehaving my stuff there.

The interior is still being remodeled. Working progress. A friendly representative with a charming…read morepersonality was incredibly resourceful. Thank you! The transaction was quick and smooth. The return process was hassle-free. Good! :) The truck was clean and had no issues. We are satisfied customers. No complaints here.

TAKE PICTURES OF YOUR RENTAL, ESPECIALLY IF YOU DON'T OPT IN FOR THEIR COVERAGE. I had a 4 hr…read morerental of a pick up truck and was getting blamed for damage that was present when I picked up the rental. I sent my pictures to the manager, and was subsequently cleared of blame. 5 years in rental cars taught me all of their secret moves, so it's only fitting I know how to defend against them. See the attached pictures, and feel free to get more detailed.

Speedy response, extremely fair pricing! We had a large piece of furniture that needed to be hauled…read moreoff, and they were able to help out the same day. Other companies attempted to price gouge, as we're located up past Arnold, but D&R Hauling was reasonable and professional. Great company, great people!

Timely, responsive, professional for a haul away service we requested. I highly recommend D&R!read more