This isn't towards the Dr at all it's about the place. Called this office and the guy that answered…read morethe phone was VERY RUDE AND UNPROFESSIONAL. This is the reason Dr offices lose patients. I'm sure the Dr isn't aware for this kind of behavior. Will NOT RECOMMEND TO ANYONE ............

i have been seeing dr.kauffman for quite a while, have an appointment set for end of this year. he…read moreis one of the best eye doctors i have been to. doctor kauffman took care of my cataract surgery and things really cleared up. he is an excellent doctor.

I went to Community Eye Care last year based on a few co-workers recommendations! I was highly…read moreimpressed with the quality time that was spent with me in the exam room. I felt like it was a thorough exam and all my questions were answered. I love that they have early morning appointments so I can get in before work! Also there was no problem getting the prescription and ordering my contacts online in order to save some money, glad I wasn't required to use their optical store. I highly recommend Community Eye care!

I paid $750.00 for a pair of glasses. I could not wear them at all. I returned three times, all…read morethey offered to do was readjust the glasses, which did nothing. I then called them, they said I could come in for another adjustment, or buy a new pair of glasses! I am my 91 year old mothers 24/7 caregiver. I do not Have time for their abhorrent customer service. I am going to take them to small claims court. I would not recommend them to anyone.

this is a really nice clinic without the boutique prices. The staff is really friendly and work…read morequickly. Dr Snyder has the latest technology that shows eye health, it's more than I'd ever seen before and I get eye exams every year. There is a vast selection of frames and there is no up-selling, what you want is what you get. Give this place a try, you won't be disappointed, I know I wasn't!

From the owner: Dr. Mark A Snyder and staff welcome you to Infinity Eye Care! Whether you are in need of new…read moreglasses or contact lenses, a comprehensive eye exam, diagnosis and treatment for glaucoma or macular degeneration, or help managing diabetic and dry eye care, you have found your home at Infinity Eye Care. We accept most major insurance plans including Medicare and Medicaid.

Check in person was really nice and understanding to a walk-in . The doctor saw me under 5 minutes…read moreof me walking in and was extremely professional and friendly before during and, after. 11/10 experience.

Look, now this is my vision of a well-run medical office. They have the foresight to focus on good…read morepatient service. All of my contacts with the front office have reflected that - including on the phone. That's refreshing; we all know what a spectacle it can be to call a doctor, with phone trees and long holds and no appointments open for months. Dr. Clay Jones is my doctor there. I don't believe I've ever seen the others. Apparently he's good, as I can now see better (when I wear my glasses.) He remembered me from last year, and we had a pleasant, light conversation. Always nice not to feel invisible. The site is okay. It's within view of downtown. The medical office building is connected to the hospital, and while it's nothing special at first glance, upon closer inspection, there are decent food and coffee spots inside the hospital (on the ground floor.) The parking garage costs a few dollars. Since cash use is fading, I've noticed they now accept credit cards. A bright person will bring sunglasses for their trip home after the dilating eyedrops. And keep in mind, you clearly shouldn't drive right after the appointment. If you must drive yourself, factor in time to lazily wander the hospital afterwards. Strolling through the gift shops and cafes might make it less dull. From my perspective, Abrams Eye Care operates with an aura of efficiency and hospitality. I'd rate them high on the charts.

You will receive the very best eye care to be found. I am so fortunate to have met Dr. K. Snyder…read moreyears ago, as now I have issues that require monitoring. So thankful to have her care. And I always can get immediate care when it is needed. I can count on a response from her team whenever I contact the office. Steve and Tim are delightful whenever I call or visit the office. You'll be so glad to become a new patient at Infinity Eye Care! Betsy Gambaccini

The eye exam and Dr. Snyder was fantastic! Ordering the glasses went smoothly as well. We ordered…read more2 sets of glasses, the sun glasses came in on time (although no one contacted us to tell us they were in). We called after 2 weeks to see the status of the glasses and that was when Zack said the sunglasses were there but they didn't have the clear set. I had to ask why and was told that they would call back to let me know why . A call was never made to me so I waited a couple of days and called again! A representative a woman stated that the glass maker told them that they had lost the glasses and now had to order the frames and it would be another couple of weeks!!! By this time , I was livid not only do they not keep on top of glasses that were ordered but no one contacted us to tell us of a delay and why. That is horrible Customer Service, do they not care to take care of a client from start to finish or is it, that once they have my money the sale is over!!! We feel that the prices of the glasses weren't cheap so the service should be top notch. Once the clear glasses did come in, we were contacted but we shouldn't have had to do all the reminding and follow up. Our understanding would be much more agreeable if we were contacted as soon as the sunglasses came in and they already had the answers on the reason why the clear glasses weren't ready on time. My review is mixed : The eye exam a 10 The glasses a 4 maybe. V Guertin

I don't wear glasses but my husband does. The service was on my insurance benfit though…read more For 2 years he tried this business and he was totally pretty ticked off both years. He bought 2 pairs of glasses but one pair didn't seem the same. He tried to tell them something was not right but they said both were exactly the same. Fast forward He went to a new optometrist this year and took both pairs to have just the lenses updated; he was told the prescription were not the same. The eye exam performed by the new optometrist was more detailed and they actually did an in depth exam on his bifocals. He said myeyedr was not that thorough. Now that he can compare he says his new lenses and contacts are so much better than when he got new glasses and contacts from myeyedr. Myeyedr is also more expensive and they just weren't very attentive to my husband.

I sent a review of my poor experience of being cancelled when I didn't cancel. They replied that…read morethey had called me to reschedule in reality I called them to confirm I would be there. They should have rescheduled the person they gave my appointment to.

She doesn't take insurance and it costs $320 per visit. Of course this was not declared before the…read moreappointment.

This was one of the most positive experiences I have ever had with a doctor. Dr. Fundenberger…read moreremoved some stitches for me that were placed by another doctor in another city. She was punctual, able to rearrange my appointment when need be and has a courteous staff. I highly recommend her for any eye-related needs. She was also very personable and has an awesome "bedside manner."

Did not receive prescription for glasses after exam, cataracts confirmed, but not ready for…read moresurgery. NO ONE has been available or returned message left regarding my eye care needs. I cannot access the records for my eye exam, and I've had to make an appointment elsewhere for a repeat eye exam! It's like he either died, or just dropped off the face of the earth! I need health care providers who will work with me as a team, and Dr. Chad Kauffman is not the one!

I went to this practice a few times because my insurance listed it as one of the providers that…read moretook my insurance. Unfortunately at that time I didn't have anybody closer to me so I had to drive a pretty good distance to get to this practice. The atmosphere in the office is a bit cold and impersonal. The eye exam portion was efficient and complete enough. I was told that I have a specific eye issue that I was unaware of previously. I was given a very bare bones explanation. I went on the Internet to research it and I was pretty surprised that it was considered a fairly serious situation. I'm not sure why it was downplayed or not explained to me more. I did try to ask a few questions based on the minimal information that I got at that time, but I still left feeling mostly confused and uninformed. I feel that some doctors need to work on their bedside manner and need to have a little bit more 'patience with their patients'. Being shuffled in and shuffled out doesn't work very well for me. I like to feel like I matter and that my medical needs are being met. I have since found another eye doctor so I probably will not be returning to this practice.