I received great service and professional support staff. People were friendly overall.read more

I had a really positive eye exam here a week ago after being years overdue for an eye exam. I tend…read moreto drag my feet on the self care/health department (no hair cut in over a year...anyone?) but I had heard great things about Invista Optical from a friend and it didn't hurt that they're conveniently located one mile from my house. I was able to easily schedule my appointment over the phone after a few rounds of phone tag and found a lovely appointment at the end of the day on a Friday to make for easy work scheduling. All three of the staff I encountered were professional and answered my questions about COVID safety precautions and cleaning processes. They also took my temperature upon entry. This particular visit was just for an eye exam but it's worth noting that they have a fun lineup of prescription (and non) sunglasses and glasses. Invista Optical is conveniently located a little over a block from the Cultural Trail and Mass Ave action making it especially handy for downtown dwellers and employees. Would recommend!

Dr. Tam was awesome. I found her after my previous optometrist cancelled my appointment and then…read moretried to put me at the back of the line (6 weeks out). That was unacceptable as I was having trouble with my contacts. After that terrible customer service, the entire experience with Joanna was so refreshing. She greets you when you walk in, talks with you one-on-one through the short paperwork for a new patient and then does all the testing and consultations herself. My vision insurance didn't cover any of the visit and I don't care. To be treated like a person in a medical office is such a novel and valuable thing to me. So happy to find an optometrist who gives me her time and attention.

Dr. Tam is AMAZING! She is so kind, thorough, organized and explains everything she is doing. I…read morehighly recommend going to her for all your eye exams and issues.

Professional, well organized, efficient. I was a cataract patient. Excellent experience.read more

Following cataract surgery, I experienced 6 to 8 months of inflammation, acute eye sensitivity,…read morepain, and swelling. I had to use eye drops and ointments for almost a year afterwards. My follow-up included several office visits and a series of remedies and medications for dry eye and inflammation, which proved to be fairly expensive.

I am reviewing My Eye Doctor on Shadeland Ave. Like others my initial visit was not good. I was…read moregiven a prescription for contacts that I could not wear. The prescription was not the same as my sample lenses. Because the lenses were purchased at Costco and one used before, I realized what was wrong, I was stuck with $200 of contacts I could not wear. They asked me if I would like a re-exam and I refused, what good is it going to a Dr. who already screwed up. Temple was kind and understanding but limited on what she could do. I received a questionnaire from the corporate office and filled it out with the facts (as above) It stated they would like to talk further and asked if it was ok to call. Of course. That call got action. Temple, who had already been so caring called and explained who the new Dr. was. What he would do before selling contacts and they offered a free eye exam. I agreed, with some hesitation and embarrassment. It was not necessary as they were welcoming, and the new eye Dr. spent about 45 minutes making sure the new contacts would fit. He even recognized I did not want daily wear contacts and gave me a test pair that were really comfortable. As fate would have it my husband hit my hand when I was placing a contact in my eye, and we have never found it. Upon calling, Temple, I was given a new pair and explained I didn't feel I was reading menus as well as I could. They included another contact to try, after talking with the Doctor. Contacts are now comfortable, and I am able to read a menu. I am going back again. Great difference with a doctor who knows what he is doing from one who does not.

Utmost professional and organized office. The staff and physician are always punctual, friendly,…read moreand very patient with all of my copay questions. I chose this location purely for convenience & my insurance 3 years ago and have had a better experience at this office than at my current Chicago MyEyeDr office. I try to return her when I can come travel back to Indy for work

Drove all the way from Zionsville on Saturday. Sign taped haphazardly on the door stating Saturday…read morewas by appointment only. Would have been great to know. Can someone please update their social media. Also based on the care of the signage, lawn and porch, owner didn't seem to have much pride in his business.

They have Swissflex, need I say more? They are the only ones that carry Swissflex, in all of…read moreIndiana; not just Indianapolis, need I say more?? Heather was super helpful and knowledgeable about processing insurance benefits and getting my glasses ordered. She was also knowledgeable about what I would need to fix a broken pair of frames I was still rocking because I cannot for the life of me find my only other spare pair. In the heart of Broad Ripple they have a parking lot which is a beautiful rarity in Broad Ripple that I appreciate! I cannot wait to get my new glasses in about two weeks hopefully sooner. *fingers crossed*

I have been a patient here for over 20 plus years. Dr. Forniss and her staff are professional and…read moreresponsive to the needs of the patients. Most members of my family are patients of Dr. Forniss. Dr. Forniss is thorough and does not rush you when you are there. She listens to your concerns and makes the appropriate referrals. Darrel is a family favorite because he is amazing. Darrel knows the types of frames I like, he has the latest frames when I make my selection. Forniss Optometric is absolutely AWESOME!!!!! Bring DARREL BACK PLEASE!!!

I've been going to Dr. Forniss since I was in high school…read more As always Dr. Forniss makes you feel like a family friend because she's so welcoming. She's very personable and i always feel comfortable when I'm there! I'll brag on the staff... they're extremely nice and helpful too!! Thank you Dr. Forniss and staff for you awesome customer service . P.s.... the store is clean too!!

Initially I thought Moody Eyes was named to describe the different types of glasses to choose from…read more As if each pair represented a particular mood. It turns out it may be a double entendre as it is Dr Moody's optometry one stop shop. Located on the first floor of the Saleforce Tower in the heart of Downtown Indy, Moody Eyes is an affordable destination for purchasing glasses with lots of great options to choose from. We've been coming here for many years now and much prefer it to Lens Crafters and the other pricey alternatives. Dr Moody himself is such a kind man with a great sense of humor and I dread the day he retires. I don't want to go anywhere else! His wife, Connie, also works with him and together they make a great team! It's easy to schedule an appointment online. Highly recommend it!

Where do I begin? I have been a customer of Dr. Moody for nearly 10 years and have never had an…read moreissue with customer service, but there is a first for everything. After looking at some frames i was told that with my "you have amazing vision insurance", I would still be required to pay nearly $100 for just a pair of single prescrition glasses. I then asked for a cheaper alternative and was told that i wouldnt be saving much money by doing so. I was then reasured how good my insurance was and how good of a deal I was getting. After several minutes of being intimidated by who I assume is Mrs. Moody, I then calmly explained how I normally do not pay for frames at the place I had previously gone. She responded with a look and tone that I can only describe as "unnecessary" and asked "well why didn't you go there then'? She was not nice, she absolutely meant it to be rude. I then said that I would not be getting glasses today and that i just want to pay for my visit. "Ten Dollars" are the only words she says next and I quietly handed her my payment, asked for my prescription to which she says "well we aren't going to give you measurements", which i replied with silence. I then proceeded to leave while promising never to return. I have never been treated so poorly by someone at a doctors office. I want to believe that I took things out of context or the wrong way but body language and tone said everything. As if they are angry because I can not afford their overpriced Luxottica frames... I will take my "had to do a double take your insurance was so good" and go somewhere better.

I was extremely satisfied with the level of eye care I received. The physician was very thorough…read moreand answered all of my concerns, I learned so much from her. I am in my seventies and an have worn glasses since 4th grade and gone through numeral eye exams, I must say this time was the best. Although the exams was very good, the service was very poor. When ordering my glasses I was told that I would receive a summary of my exam via email. That never happened. I only received the summary after I contacted my eye care person. It took several days after that for me get my summary. I was told my glasses would be in in 2 weeks, but they were not. After 3 weeks I called inquiring about the glasses. I was put on hold and waited for some time. The person came back to the phone and asked me for some personal information, and I was put on hold again. That person came back and let me know that my glasses were in and told me the they had not been displayed yet. I asked her how long that had been at the shop she implied, for some time. In short I think Progressive's service people need to step up to where their Optometrists are.

I think I finally found my go-to place to see an optometrist and get glasses!…read more It all started with me visiting on a whim when I needed my glasses adjusted. I wasn't even a patient of theirs, and they adjusted my glasses for free (and with a smile). So I told myself that when I needed an eye checkup and to buy some new specs, I'd go here. Cut to months later. I visited to get an annual eye exam and look for glasses. The optometrist I saw, Dr. Fiechter, was SO professional and nice, and took the time to explain the intricacies of my eye health to me -- no eye doctor had ever done that before. She even showed me images of the back of my eye, and explained what we were looking at. She wasn't just going through the motions. I wasn't planning on getting my eyeglasses here, but this place has so many different brands and styles of glasses that I ended up finding the perfect pair here. My glasses were ready a whole week earlier than scheduled, which was just perfect. I can't recommend Progressive Eyecare and Eyewear enough!

Edit: The phone service was incorrect and we're the ones with the poor customer service. Dr. Garn…read morereached out immediately and met me at the office within 30 minutes. The charge was if they see you, not just for the phone consult, and he apologized for the incorrect information. I was so impressed with the speed in which he responded and got me in immediately, as well as a follow up appointment for two days from now. So glad they followed up with great care after the mix up, I wanted to update my review for the positive. I got poked in the eye by my son and tried to call the on call doctor. They informed me that it would be $169 just to be connected to the on call doctor. I find this to be absolutely absurd that for an eye emergency I can't even talk to someone. What absolutely terrible customer service, I have never once had to pay in order to talk to someone for an eye emergency. Shocking, beware if you're thinking of becoming a patient there, hope you never need someone after hours.

I have been coming here for my annual eye exams for well over a decade. I love Dr. Ami Fraser…read more She is great with our kids, too. I have had to go to other eye doctors for medical eye exams and they've all been very professional and courteous as well. They have very friendly staff and everything is very clean with a large selection of eyeglasses. Highly recommend!

Staff was fine. Doctors were fine. Their business and insurance staff work is less than stellar…read more Peyton was difficult and rude. Will NOT be going back after years of using the Fountain Square office. Do not recommend to anyone anymore. Will be filing BBB report.

This review is for the mural and not the business. This is not only a mural, but an advertisement…read morefor Machja Eye Care. It is attention grabbing and very interesting. You cannot help but look. It is on the front of the building and wraps around both sides. It was painted in 2016 and is the work of Justin Oloson of Olson Studios. The right side of the mural depicts a close up of a bright blue-eyed person with glasses on set against a colorful wavy background. The front has the building's address hidden into an eye chart and a brown eyed man with glasses on and the colorful waves behind the eye chart and to the mans right. The left side of the building has a blonde-haired, blue-eyed woman, yep, you guessed it, with eye glasses, looking at the colorful waves that are in front of her. I like the colors used in the mural. The colorful waves contrast very well with the background. And even though it is somewhat basic, the artwork is on point, Olson is very talented. The mural is in excellent shape and looks pretty fresh. Parking here to get a closer look is pretty simple. You can pull into the clinic's parking lot or snag a free spot on the street, get out and look as long as your heart desires. I just parked on the street in front of the clinic. Anyway, as with most murals that I have visited and reviewed, this is not a long stop. I was there less than 5 minutes. So, you may want to consider planning out additional stops at many of the other attractions in the area, or making this stop part of a larger itinerary to maximize your time and trip.