Don't ever go to this d in car dealer The owner lie about a partiular car you are interested in…read more The pictures he posted on his site is made so they all look great but the y don'y really look good wh don't

When one goes looking for a low priced used car, one likely will find a dealer like Gasparr…read more Recently I went looking for a used low price auto that I wanted for just sports like fishing and bicycling. I came across Gasparr and decide to check it out despite poor reviews, I met the manager and he showed me a few. The one car I knew about from an ad was not to my liking and I asked him what else he might have. The manager was knowledgeable and there was absolutely no pressure. He never tried to tell me the cars were gone over by mechanics and cleaned up like at the uptown dealers. This is to be expected at such places. I suspect the bad reviews came from people who did not fully understand the place in the market such small low price dealers occupy. So he showed me a great car, blemish free, new tires and (relatively) low mileage. He said that to cover his concern that since it was 10 years old something might break he would pay for a warranty policy to cover major iitems for 3 months. Seemed more than fair. I paid cash so I do not know about financing. But a few days later the quality of Gasparr was put to the test. I began to have problems with the transmission. I called to explain and without a moment's hesitation the manager said to bring it back - he'll fix it. I drove the car back and within a few days he fixed it no extra charge! Another test came a few days later when the transmission gave me a second problem. Called again and once again without hesitation - and in a matter of hours - HE SENT A TOW TRUCK TO BRING THE CAR BACK FOR THE TRANSMISSION ADJUSTMENT. This time the car was fixed in one day. Look, it is an older car, full of old car surprises. Gasparr could have stuck me with it, He did not. He made it right without a hassle of any kind! He far exceeded any expectation I had about how a small low priced car dealer would behave. Could not be happier with my new old car.

fast service great pricing…read more knowledgeable mechanics Dropped my car off in the morning and it was repaired and back on the road the same day

I have an older vehicle and am always nervous about taking it to a shop for repairs as I do not…read morewant to sink a bunch of cash into the vehicle. I took my car to Mount Carmel and was totally blown away by the professionalism and care shown to me. Keith is my mechanic and I am totally satisfied with his work and the prices are acceptable. I had my car back in record time and I've taken it back again for the yearly inspection. I so appreciated how pleasant Keith is to work with. He kept me informed and answered my questions so I could understand. I would refer Mount Carmel and Keith to anyone. I'm confident they won't be dissatisfied.

I wished there was more stars. I have been using Blaho's forever. Scotty is honest and learned it…read morefrom his father. The shop has been there as long as I have been alive (56 yr). Both, my Mom and I are thankful for Scotty. He explains all repairs and takes pictures. I will hate looking for someone else when he decides to retire. I hope it won't be too soon, however!

We always trust Scotty with our cars-all routine maintenance, especially state inspections , tire…read morerotation, and oil changes. He is honest and fair and a true worker. Never left disappointed!

It was difficult in the beginning. After getting my offer and trying to move forward it kept…read moretelling me I was locked out even with new password or sending for a code. I was finally able to talk with a real person who was fantastic and she walked me through the process. After that I was ok. Signing documents and sending pictures of my license on line was new to me. Taking my jeep to carvana and getting my check was easy. The whole process is much more complicated than the commercial on TV. But for an old guy I made it.

I'm a little wary of shopping here. The prices seem high and my friend Karla had an issue. But…read moretheir website is helpful to use and explore. I can't find the model I'm looking for and I'm not sure why. I enjoy driving by and looking at their cool jukebox car building, but I would need a better reason to buy there. I've also heard stories, so make sure you get a mechanic to fully look at any car here before you buy.

I just purchased a 2020 4 Runner from Shaun Muldoon, such a great experience. He was professional…read moreand understood what I was looking for prior to coming in with simple a phone l call. Once I got to the dealership he had a car pulled up and ready for me to test drive. During the test drive he answered all my questions I had about two different trim packages. Sometimes buying car can be a painful process but this experience was far from it! John in Finance was also knowledgeable and pulled no punches; he understood my needs and was able to walk me through what was best for me. I would recommend this dealer hands down if you are looking for a painless experience. Ask for Shaun, you can't go wrong!

Very upset and dissatisfied with my experience with this dealership!!!…read more I purchased a certified pre-owned 2020 Toyota hatchback in February 2024, and aside from the salesperson--who was the only competent and professional person I dealt with--this dealership has been an absolute disaster. Everything after the sale was frustrating, deceptive, and left me feeling completely taken advantage of. I was initially given a clear and reasonable range of potential financing rates by the salesperson. That transparency disappeared the moment I sat down with the finance manager. The best rate he offered was worse than the worst-case scenario I had already been quoted, and I was told there was no room for negotiation. Only when I said I was prepared to walk away did he suddenly "find" a lower rate, while making a comment about how he "shouldn't be doing this." That kind of behavior is not only insulting, it's blatantly manipulative and dishonest. I left that interaction with zero trust and a very bad taste in my mouth. About a week after the purchase, I noticed a plastic piece missing from the side-view mirror. I provided proof that it was missing at the time of sale, yet the dealership refused to replace it and instead tried to charge me $37 to fix their own oversight. I ended up ordering the part myself and fixing it for under $20. This isn't about the money--it's about basic decency and accountability. Refusing to replace a cheap missing part on a so-called "certified" vehicle after someone spends tens of thousands of dollars is petty and unprofessional. The most alarming issue came during my first so-called "free" inspection in December 2024. At just 29,701 miles, I was told I needed new rear brakes and was charged $800--an outrageous and unjustifiable price for rear brakes on a Corolla, especially at that mileage and with the front brakes still untouched. A year later, I took my car to a trusted family mechanic because I will never return to this dealership again, and he is convinced the rear brakes were never replaced at all. They appear to still be the original factory brakes. This dealership has shown a consistent pattern of dishonesty and lack of transparency. I genuinely feel taken advantage of and have no reason to trust anything this dealership says or does. I would strongly warn others to avoid buying a vehicle or servicing one here. My boyfriend is currently shopping for a Toyota and will absolutely be steering clear of Ken Ganley Toyota. This has easily been the worst customer experience I've had anywhere.

Herb is absolutely the worst to deal with. He is rude, acts like he's got a board up his rear…read more We went in today to try to sell our car that we are no longer driving. The KBB said the vehicle is worth $11,340-15,500. He said they would only give us $9,000. He said that he had to rerun the state inspection and emissions even though we literally just did them two weeks ago. He also claimed there were codes coming up but nothing was showing on the dash. The car is pretty perfect other than needing two front tires, and our mechanic even verified this during the inspection Kim had made copies of all our documentation before we even discussed our deal, and took to me via voicemail that Herb took them home with him. Kim swears up and down that we took them home with us, that we went into his office and did so. We did no such thing! We sat on the couch the whole time other than to go to the bathroom. If they watch their cameras they will see this is untrue. We didn't even go up there to grab the key off Herb, he came to the top of the stairs to hand it to us. After we refused his offer, we started to leave and he chased us down to offer us $9,500. We refused again and went home.

Be Advised! DO NOT DO BUSINESS WITH THESE GUYS!…read more Car dealers already have a pretty bad rap. Sometimes there are actually ethical folks but mostly car sales staff garner a bad reputation all on their own. C. Harper Buick is one with an extremely poor reputation. Don't be fooled by the fact that they are Chevy/Buick dealer;their customer service is one of the worst I have encountered. We are in a tough market with a limited amount of inventory. This gives the dealers the upper hand. In my recent dealing with these folks, I was paying their asking PLUS all of their extra fees. Some of these, I later discovered, were actually illegal to pass onto the customer. Nonetheless, at the time, I was prepared to pay all. After "VERY" poor customer service from Dave O'Brien in sales who claimed to sell many vehicles to out of state customers however his performance showed that he really didn't know what he was talking about. I was ready to sign all documents and come get the vehicle which would have required a flight and long Uber ride to get there. At the very last minute, Dave O'Brien and his General Manager Michael Naretto, pulled the plug on the sale by stating that we could not purchase the car unless we used their financing. Now already had a new loan ready to go that was almost 3 points lower than what they offered. This was the last straw and I very happily walked away from this sale which was no deal at all. It made me wonder as well, "Was there something really wrong with this vehicle, after they already lied multiple times throughout the process?". Doing alittle of research, I discovered that what I was told was actually illegal in their fees and processes. They have since been reported to the state attorney general's office. Lastly and as a reminder, these folks are unethical, fraudulent scam artists. I would avoid buying or taking my vehicle there at all costs. If I was the owner, These two, Michael and Dave would be out on the street.