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    Launderland

    2.8 (68 reviews)
    Closed 4:30 am - 10:00 pm

    Services - Launderland

    Dry cleaning

    Stain treatment

    Launderland Photos

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    Out service
    Elle G.

    My Washer stopped working recently and so while I am getting it repaired, I decided to come here to do my laundry for the day and almost every machine was defective with no signage to warn us. The worst part about it was that it kept some of my quarters, yes it was only $2.00 however since it cost 8.00 to wash this was 25% of the total cost. All this would have been fine as I know sometimes machines have issues from personal experience as I mentioned above but I was setback by the customer service here and the willingness the employees have to resolve these issues. No I did not want my $2.00 back but yes that would have been nice lol. I brought it up to the personnel cleaning she mentioned that she had no clue it was defective and so I suggested they put a sign on it as a courtesy for other customers, which they did not. She explained nicely that she did not have much authority over anything her only job was to clean which I completely understand but I do think this is wrong that you can not get a hold of any customer service rep or management. So overall not too happy this establishment, I will try again at a later point and hopefully I have a better experience in the future. For now I just wanted to put this information out there as a courtesy to others.

    Fleur B.

    The change machine took my 10 dollars !!!!!!!! and 2 of the dryers do not work.. the number several times and there's no option to leave a message and nobody answers I really hope I get my $10 back and it was actually my daughter's $10 that she offered to use

    Big washers for $7.
    Connie M.

    I hate doing laundry, especially when I have to travel to do it. It is the bane of my existence. And this place doesn't necessarily ease my laundry anxiety. The only nice positive about this particular laundromat is that the machines are relatively big and accepts Apple Pay or credit cards! Even though I don't use that method of payment, i stick to regular good old fashioned quarters cause I'm old school like that, it's nice to have consumer choice. My one big gripe about this place is that the floors are terribly dirty and wet during peak hours or by the end of the day. You have to be especially conscious when unloading from washer to dryer and make sure your clean clothes don't fall onto the filthy floor and contract something of the moldy sort! There's also trash everywhere! They really should have an on site attendant at all times since I'm sure they get heavy volume usage. There's big machines that you can wash your whole closet in for $7 and drying costs $0.25 for 6 minutes. There's also a step stool for us shorties that want to use the bigger machines but are vertically challenged to dispense the soap at the top of the machine. The waiting area has benches. I wouldn't call them the most comfortable or most ergonomic, they have a weird slant to them, but I remain grateful to have a place to sit and Yelp as I wait for my laundry to conclude. In conclusion, it's not the best laundromat but it's not the worst. I have yet to find one that will light my world on fire or make me absolutely fall in love with doing laundry.

    Mike S.

    Pretty clean place. Plenty of machines. A bit more expensive from other places but this is Menlo Park. It's always not very crowded.

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    8 years ago

    Worst laundry Matt I have ever been to. If you like your clothes burn and smelling like burn come here. 0 star

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    Page 2 of 2

    Ask the Community - Launderland

    Review Highlights - Launderland

    I recommend it for a birthday gift to yourself or for those days that you need the wash done while at work.

    Mentioned in 12 reviews

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    El Camino Laundromat

    El Camino Laundromat

    4.6
    (131 reviews)
    $

    Ron and Mary were very kind and helpful. I've been here twice now. The first time, I used the wash…read moreand fold service (well, just the wash, I skipped the fold) and it was $1 per pound. I was in a rush that day, so it was really helpful to drop off my clothes and pick them up about an hour later. The second time, I did my laundry myself and was glad to see they have tap to pay and credit card swipe. Super convenient. The place is very clean, which I appreciated. If I dropped a piece of clothing, I didn't feel gross about picking it up off the floor. The washers come in different sizes and prices, so I was able to do fewer loads. There are laundromats closer to me, but this one is the cleanest and easiest to use. Only request I have is to update the vending machine to accept tap to pay, please

    I've been coming here for a while, and unfortunately one particular employee has made this…read morelaundromat a frustrating place to visit. If you arrive even one minute after the 9:30 p.m. last wash time, don't expect any understanding or flexibility. I arrived at 9:31 p.m. and was immediately told I couldn't start a wash. Meanwhile, another employee who works here has been kind enough in the past to allow people to start at 9:33 or 9:35, understanding that life happens and a few minutes doesn't affect anyone. What really bothered me wasn't just being turned away, it was the way I was treated. This employee constantly watches customers, making the environment feel uncomfortable and unwelcoming. Instead of providing good customer service, it feels like he's looking for reasons to say no. I understand businesses have policies, but there's a difference between enforcing rules and showing basic customer service. One minute past the posted time isn't going to make or break the night, especially when other employees have shown that a little grace is possible. After this experience, I took my business to Pals Laundromat instead. They were friendly, understanding, and treated me like a valued customer rather than an inconvenience. I'd much rather support a business where employees use common sense and treat people with kindness. Because of this repeated experience with the same employee, I won't be coming back. Customer service matters just as much as clean machines, and unfortunately this place falls short.

    Family Wash

    Family Wash

    3.2
    (38 reviews)
    $

    Great! Staff seemed to be constantly cleaning inside and out. Parking was ample. I love the smell…read moreand warmth of a laundromat. Plenty of large commercial washers and dryers for my large king comforter. Their machines accept credit/debit cards as well as Apple Pay etc. Enjoyed a latte from the Starbucks a few steps away which was also excellent. Surprise bonus: a working Ms. Pacman arcade game for two and takes quarters! Wouldn't hesitate to return or recommend to friends.

    Conveniently located in Redwood City. This location is very busy and used by so many of the local…read moreresidence in the area. Having local laundry for families is critical for us consumers. Hopefully, they don't ruin it. Thankfully, the owners have been able to fit so many optimal sizes of washers and dryers in this location. Entering the parking lot, the parking spaces are pretty spacious. It's nothing special and definitely nothing too crazy. But it shouldn't be a problem finding parking. I find that if you go early, it's never a problem. Once you enter this location, you have plenty of space as well as seating for however, much time you will be here cleaning/ washing your clothing. Because this is located in a Shopping Center, you have a Starbucks right next to the building as well as a Wendy's, right across the street. That's if you want to get something more for breakfast. Prices are convenient and not too expensive. Unlike, other locations that up-charge on Services. I can confidently say as long as they treat the customers well and keep prices low. This place will stay open and busy.

    Stanford Coin Wash

    Stanford Coin Wash

    3.2
    (41 reviews)
    $$

    Ruined my clothes! NO PARKING! Avoid!…read more It's obvious the owner doesn't care about this place at all. They're probably pulling in $400K a year and haven't reinvested a dime. The whole building is rundown and filthy--like it's been slowly rotting for years. The sink doesn't work. There's grime and debris between the machines. It's not just dirty--it feels abandoned. There's no legal parking. None. You either risk a ticket or leave. And to make it worse, they've removed or covered every single electrical outlet. You can't charge your phone. You can't plug anything in. It's petty and strange--and it tells you everything you need to know about how little the owner cares. They're clearly cutting every corner while they sit somewhere nice collecting checks from a bunch of places like this. The worst part is one of the machines had a sharp piece of metal inside that destroyed my clothes and cut my hand. Ugh. This is America. They know there's no competition in the area, so they do the absolute minimum. Don't reward it with your money. This place sucks. Full stop.

    Good machines and nice person working here. I'd have given 5 stars, were it not for the virtue…read moresignaling twat-waffles of Palo Alto who've painted green bicycles-only bars over the only available parking. The street barriers preventing people from driving around the block to find parking are a nice bonus. I had to spend half an hour hiking back and forth just to bring our laundry in on my walker. Not looking forward to the return trip.

    Launderland - dryclean - Updated July 2026

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