Local , convenient and friendly Will return again!…read moreI made a terrible mess as well thank to the owner who came to clean up after me like a super hero!!!

I was in there to wash two take heavy winter blankets that could not be washed at home in my…read morewasher. After putting one in some washer was not accepting my coins and they were getting stuck. The owner was there so he told me don't worry about it I will fix it and replace any money you spent. He did exactly what he said fixed it took my coins out and I was able to wash again. He was very polite. Very apologetic place is nice and clean. I enjoy going in and feel safe at night also. Margaret

Normally, I wouldn't need to use a laundromat. But in an emergency situation, we needed a king…read moresized comforter that needed to be cleaned. It had gotten heavily soiled and it would not have been able to fit into a regular sized washer. Thank goodness for this place because they do *full service* washing/ drying/ folding. They can clean your garments, blankets and anything else for you. All you need to do is drop off. Our King sized comforter was $26 to clean and the process was so simple. I walked in and went straight to the back to talk to the workers who said they could have it ready for me in 24 hours. Sure, it may have been pricey to do this but for the convenience and someone else taking care of it for you-- why not. As promised, I received a text the next day to come pick up. I came in and the comforter was bagged up, ready for use again. When I opened up the bag and saw that the comforter was pristine, I was impressed. Highly recommend this spot if you want to do full service. Definitely coming back if my washer/ dryer (fingers crossed they don't) break down and I need a place to come do laundry. Like other reviewers said, the place is clean. The bathroom which I had to use was also clean to my standards.

After some trouble with trying out a new service, I found Clean Oak and simply couldn't be happier!…read more I hired them to take care of my salon towels for my busier days and they have yet to disappoint. In fact, they actually extended their delivery range to accommodate me which I was grateful for. Their website is very user friendly. I'm able to rebook services on there as well as set up recurring wash and fold services which is super convenient. There's also plenty of modern perks for booking like automated texts letting you know the status of your order or when your driver will arrive. Your laundry comes back on time folded neatly in a bag on time, if not earlier than anticipated. All in all, couldn't recommend them enough for all your laundry needs.

I was washing clothes and the manager yelled at me because I overloaded it I have a learning…read moredisability, but somebody put too much soap in the wash washing machine, but he didn't get yelled at I don't like to be yelled at if you're a manager don't yell at people have respect

The machines are all mostly new but the place is just dirty. I don't know if the new owners were…read moretrying to go for a rustic look but it doesn't work in a launder mat. People don't care about that, they just want a clean place to do their laundry. The lighting is very dark so if your here at 5 AM, it doesn't feel safe. The floor is old concrete wish attracts a lot of dust and everything besides the machines looks old. Plus it doesn't look like anyone ever cleans the lint traps, there has been so much lint after I dry my clothes that I feel like I have to wash them again. I come here because it's close to home but I might need to find a better place to go.

Clean laundry place. It's just it's too expensive for small machine. I liked how they have card…read morereader on each machine so you can pay with your card or your phone.

This place is not run well. The location doesn't even have the actual name "Good Wash" on the sign…read moreoutside so it wasn't the easiest to find. The parking is limited as well. They also don't have a working restroom or sink to wash your hands. It smelled very bad. The worker in there was also not concerned with keeping the place clean, as there is trash on the ground and the place appears dirty and smelly.

Nearly every time I go to this laundromat I see the owners providing exceptional customer service…read more Once I chatted with the owner while he helped an elderly man wash his clothes and even provided him detergent. Another time he handed out water bottles to every customer in the laundromat. It's something you don't see anymore but these people get it.

Clean place. Payment options coins, bills, credit cards. Washing machines look like they have been…read moremaintained well. Vending machine is available with snack and refreshments. TV is available as well.

Using this wash and fold service has made my life so much easier. The pickup and drop off process…read morewas incredibly convenient and I loved receiving text reminders about everything from when they were on the way to the exact ETA. It took all the guessing out of the schedule. Creating a new order on their website was simple and quick which made the whole experience even better. Our clothes came back perfectly folded and everything felt fresh and clean. I especially appreciate that they wash by color since I definitely was not doing that before. It gave me so much peace of mind knowing everything was taken care of properly. I highly recommend this service to anyone who wants great communication, excellent care of their clothes and a smooth and stress free experience.

I've gotten my laundry done here a few times with the wash and fold service with no issues. But…read morethis recent time I've noticed most my clothes came back with these splotches. It's very inconvenient and literally avoidable if they just regularly cleaned the machines to avoid build up like this. I don't know how they saw my clothes like this and still folded them up and gave them to me with no warning. It's hundreds of dollars of loss on my end to replace my clothes. Very unfortunate and unprofessional of them.

Quick and easy plus the people are friendly The washers…read morework rate helps my clothes smell fresh and clean plus the dryer work grate

WARNING: Faulty machines leak grease, owners refuse to take responsibility and lie in their…read moreresponses! The owner's response below claiming this is from "mixing fabric types" is a complete lie and scientifically impossible. Fabric mixing does not create industrial mechanical grease--failing machine bearings and leaky seals do. More importantly, I have video confirmation from their own employee explicitly admitting that the damage was caused by their faulty washing machine. Instead of owning up to their equipment failure, the owners have ignored me directly and chose to post nonsense excuses publicly to avoid paying for the damage. Zero accountability and terrible business ethics. Do not trust them with your clothes. They will ruin your items and then try to gaslight you. Currently working with the BBB either this company.

I love this laundromat. The washers and dryers are new and clean, and there are a lot of them. They…read moreare less expensive then other places in the area, and the best thing, they have restrooms. The other laundromat I use doesn't, and that is a constant complaint. The reasons I only gave 4 stars is, no vending machines with snacks or drinks. Sometimes you have a lot of laundry, and need a snack! And the other is that there is a 5 dollar fee for stopping a machine after a cycle starts. Sometimes it has to be done if you realize you left something in your pocket that can't be washed, or something in a wrong load. The machines should allow for this. Other laundromats do.

Charged me $19.25 for ONE wash- 3 separate machines. Spent over $100 doing bedding and kids camping…read morestuff. I'm so sad. No answer to calls. Don't use your card here. I posted in a local Scott's valley page and 8 people have said this has happened to them. If the owner reaches out to make this right I would change my review but at the very least I hope this prevents people from being stolen from esp these days. I couldn't afford this. The laundry mat next to Nob hill has been recommended to me- and anyone else who can't afford $20 to wash a load.