Great experience with this place. Very good people. Many thanks to the owner and stuff.read more

These guys almost always have what I need in stock and are very courteous. If they don't have it,…read morethey can pretty much get anything overnight and at a reasonable price. I would recommend checking them out if you drive a German car.

Getting hard to find anybody at auto parts store who knows much about cars. Got fed up with the…read moreplace down the street with all the 12 year olds working there. No prejudice, just, credentials. Or at least a HS diploma, implying the possibility of auto shop. So I have started going to Napa, where the guys are greasy and old and could argue about the best way to re-jet a carburetor. guys that would cobble a car together from scrap metal before they would download Uber if their car broke down, which it never would. despite the hours and location, these guys know enough to save me time and hassle. No more waiting while jr cheese burger googles screw extractors to see if they have one.

HORRIBLE CUSTOMER SERVICE. period. we literally walked in & one employee was on his phone & the…read moreother was doing ABSOLUTELY NOTHING. but told us to wait for the one who was on his phone to be done. EXCUSE ME, SIR. you aren't doing ANYTHING. maybe.. do your job & help the customers. DO NOT GO HERE. advance auto parts, here i come.

If I could add more stars for Kelvis, I would certainly do it. He went above and beyond in helping…read moreme replace my battery. He not only went off campus to retrieve my battery with me, but he also came back out to install and test the new one to make sure I wouldn't be left stranded again-and all of this was after he already finished his normal shift. I just can't say enough about the excellence of his service. Thank you, thank you, thank you! I can now drive with confidence again.

Billy provided me excellent customer service. He helped me find exactly what I was looking for…read more This will be my auto parts store.

Definitely the worst of any of the local auto part stores .Sold me wrong part I returned part to…read morehave them tell me "they would have to look through all the parts to find the right part" waste of time and drove vehicle to find right size. Baffling. Will never go there again.

I didn't select a rating. This parts house is absolute trash. I spend on an average 1,500 dollars a…read moremonth in this trash hole and every part I buy,I have to return it 2 to 3 times. My time is valuable too. I bought an alternator on 04/22/25,put it on my truck. By 04/24/25 it quit charging. I returned it on 04/24/25,re-installed it on my truck. 05/25/25 half way to work it smelled like my truck was on fire. I'm sick of paying high prices for junk parts. I will never darken another O'Reilly auto parts doorstep. 90% of the parts I've bought in the past 2 years have been absolute junk. Do better or shut down. You're as bad as advance auto parts. The people that work at these places deserve better. They're the ones catching everyone's hatred.

I cannot say enough for this business! Last year I knocked the door handle off my 2014 Honda…read moreAccord. I ordered a new one online but after weeks of failed attempts from me and many of my friends and neighbors we were unable to get it on. I drove by Silvers and explained my situation and they immediately made the repair. They would not accept payment and simply said they were glad to help! A few months ago my uncle side swiped my car and I was in need of professional help again so I went straight to them. They did the repairs necessary for a fair price in a reasonable amount of time. My car was new again! Unfortunately my drivers door had leakage problems with all this rain and we discovered the gasket around the door had come detached and they fixed it the moment I appeared at their business. They apologized for the problem and asked me to call back the next week to make sure no further leaks happened. The next week it started to leak again. Evidently my fancy, smart entry keyless Honda, had this weird electrical system that caused the car alarm to go off after a hard rain when it leaked. I had to replace my battery and tarp the car until I could get by again for them to look at my problem. They checked into it again and discovered the roof rack had shifted and allowed water to get in and set the alarm off after soaking the floor board. This was not caused by their repairs or the door gasket, but they smiled and repositioned the rack but did not charge me. Who would have believed that within a week I was up at midnight, after the rain, disconnecting my battery and covering my car with a tarp again. The floor board was soaked and I was furious! Only in 2020 could this really be happening. I brought them my car and they politely agreed to take a look again. Well this time they brilliantly discovered my sunroof drains had clogged causing the backed up rain water to drain into my car. I was skeptical but they convinced me they were certain and once again did not charge me for their work! Needless to say the clogged sunroof had nothing to do the original repairs! It has rained several times since then and no leak, no car alarm and no wet floor board! These guys are true gentlemen and great car body specialists! They are knowledgeable, professional, and kind. SILVERS AUTO SERVICE is what makes authentic Ashevillians, their team has reminded me that there are still good humans in this world, in this country, in this state, and in this town (even in my neighborhood)! Thank you

I want to sincerely recommend Ronnie Silver to anyone in need of repair to your car…read more I went to Silver's after my car was hit in the parking lot. My experience couldn't have been more excellent. I was greeted in a very friendly, professional way. It became clear very quickly that Ronnie is an expert in his field. He knew very quickly how to handle my repair and exactly what was needed. He did the most perfect, thorough job to repair all the damage to my car. Also, he is very honest with great integrity. Go to Ronnie at Silver's in Leicester, NC, and receive the BEST experience possible.

I had been on vacation when my mother's health rapidly declined. I came into town and she ended up…read morepassing away. As a result, I needed to pack up her belongings and take them back to my home in Colorado. Since I was unprepared, I did not have my truck and instead had a vehicle with no hitch to pull a trailer. These guys ordered the hitch receiver, wire harness, and ball and told me they would squeeze me in so I could get on the road. Flash forward, the part didn't arrive (after a holiday weekend). I found the parts elsewhere and these guys agreed to install it. Fit me in last minute at the end of the day so I could hook up the rented trailer and get out of town the next day as planned. 10 minutes into my trip back to Colorado, I was read ended in traffic. I called these guys and brought the car back by as the hitch was damaged. They provided a safe work around that would get us out of town and back home. Everyone here was wonderful! Super pleasant, apologetic when they didn't get the part (though I know that's out of their control), and went out of their way to help me. These guys were a bright spot in an otherwise very dark and difficult time.

I would stay away from the fools. I had a camper top installed and they didn't put in my driver…read moreside tail light correctly and it became water logged, the way I found out, my turn signal blew. I also had weather tech window guards installed, they were defective and they knew it but decided to waste my time and theirs twice. Ended up replacing my tail light console. I would go somewhere else for better workmanship!

My mother took her aging Toyota for an issue and they were great. They did the diagnostic and gave…read moreher an estimate of costs and how long to repair. They got it that day and she was out that day. A year later the aging Toyota had another issue, she called them just to ask what they thought and the mechanic was friendly, knew all about the issue, and was ready to get her car in the next day. I know who I'll be calling when my car needs attention. Thanks for treating my mom with respect and care!

I went in for a repair quote and they wanted to charge me $190 to read the error code my truck was…read moregiving and "diagnose" the issue. This is a service that most auto parts stores perform for free and that I had already had done.