Wow! What a place! They had so much in stock unlike every other place out there. The customer…read moreservice was outstanding. What a please to shop here. They also match the lowest price out there! I highly recommend this place.

Great staff that is definitely customer first. The delivery went great - Corey took great care…read morewith delivering a washer and dryer upstairs with tight corners in our new house. Prices were great as well. So far, we are very happy with their service.

UPDATE: I recommend a different dealer, and getting an LG product. The Haywood repair service…read morebrought by the new drum today. We inspected it before it was installed. That drum had the same metal burrs that we had in the original washer! The service professional agreed. I heard him tell his colleague that it had been inspected and he was told it was okay. And again we will be back at the laundromat without any reimbursement after spending $1500 on their product!! We are having a big renovation project done at our house, and purchased all high-end kitchen appliances from Haywood. We also purchased the top tier Speed Queen washer/dryer. Two weeks after delivery our clothes came out with snags. Two pair of men's dress pants are completely ruined. Other clothes have small snags all over. We discovered a metal burr sticking out between where the tub drum meets the base. When the service professional came, he stated that he had never seen a Speed Queen drum like that before. Haywood said they would replace the drum. We asked for a replacement machine and were denied, even though we have made such large purchases from them. We feel that this washer was not inspected properly, because it would not have passed. It makes us wonder what other problems will occur later. They informed us that they would not reimburse for the clothes nor have they offered reimbursement for the expense of the laundromat, even after spending $1500 on a washer! We are sure that no employee at Haywood would accept this washer. Therefore, a customer should not be forced to do so. I sure hope they stand behind the kitchen appliances!

They were courteous, responded quickly and got the job done! I would definitely use them again.read more

Mr Peterson has fixed various large appliances over the years saving me from having to completely…read morereplace. He's fixed a fridge, a dishwasher, and a clothes washer.

If I could give this company zero stars, I would. They came out to fix a washing machine of mine…read moreand proceeded to completely ruin it to the point where I had to get a brand new one. When I followed up asking for at least a partial refund (because they ended up costing me about $500 extra) he agreed that was fair and then never followed up. I reached out multiple times to get my money back and no response. Crooks and awful service.

Working with Ashley at Ashley's Kitchen and Design was an absolute pleasure the design center has a…read morevariety of kitchen and bath styles and a large selection of tiles, hardware and pretty much everything you need in planning a kitchen or bath. Ashley and her staff are easy to work with and have great ideas to help with your projects .

From the owner: Ashley's Kitchen & Bath Design Studio, located on US Highway 70 in Black Mountain, NC, is your…read moreone-stop-shop for kitchen and bathroom remodeling. Our showroom is filled to the brim with all of the supplies you need to make your dream kitchen or bathroom a reality. From countertops and cabinets to tile, appliances, plumbing supplies, and lighting, we've got what you need. In addition to our massive inventory, we also offer design and installation services. We will assess your needs, establish a budget, finalize the room layout and design, select products, and install. Whether you are looking for someone to remodel your kitchen or bathroom for you or do it yourself, our family is here to serve yours. Contact us or stop in today!

Chad in Customer service was great. Check out process was easy. They had the washer and dryer I…read morewanted and delivery was quick. Delivery workers, Jorge and James, were polite and efficient in getting the appliances upstairs and hooked up.

I had a great experience with Jeff Lynch. I was greeted everytime I went to the store. I worked…read morewith Bridget. She was helpful & patient with my indecision & helped me work through it. Communication with the store, Bridget & delivery men concerning the time frame of my delivery was exceptional. I was very impressed with Rusty (Gibson) & Justin's (Engelby) professionalism, politeness & all around good nature. The staff I worked with deserve's 5 stars!

pdated review: After 3 months, still no response from this…read morebusiness and the "new" dryer I bought also needs repairs. Stay far, far away from this place! The "new" oven I bought is not eligible for the whirlpool warranty as it was first registered in 2013!! I have reported them to the NCDOJ consumer protection division. Previous review: I wanted so badly to give them a good review, because they advertise being veteran owned. But I was treated like the scum of the earth when they were unable to deliver my appliances for 2 weeks, and the "new" range I bought the oven didn't work. They did refund my delivery fee, after I had to rent a trailer to go pick up the appliances. I had to unload them and get them in the house on my own, which is why I wanted the delivery in the first place. The salesman plugged in the appliances when I was there, and it all seemed fine. When I tried to use the oven, it came on but would not get to temperature after an hour. I was told I probably just didn't know how to use it, and that even if I brought it back it would be weeks before they could fix it and they didn't have a different one they could replace it with. Plus, I'd have to bring it to them for them to do anything about it, which is fine, but don't treat me like a criminal for trying to get it resolved. If you have time to wait for delivery or have a way to pick them up, then I guess it's okay. But I definitely don't have $500 to spend on a range that doesn't work. I wish I'd just spent the extra on a big box store. At least I wouldn't have been treated this way. Unfortunately, they are not registered as a veteran owned business, which carries a standard of care for its customers, and ethical practices. The reason they state no refunds is because they do not stand behind the products they sell, but they will take your money whether they work or not. Lesson learned. I will try to get it resolved as best I can, and hope they do the right thing in the end.

I bought a pre owned washer / dryer set 3 years ago and definitely got my use out of it, bought a…read morebrand new set recently and I was treated to great customer service, phenomenal delivery and affordable prices !!

The Sears Hometown Store in Spruce Pine is an amazing store to go to for you appliance needs. I…read morewent in looking for a dryer and the owners, Callie and Johnathan, along with their whole team of associates are very knowledgeable about the products they sell and they go above and beyond to help you with any need that you have. I came out of the store with exactly what I wanted. I highly recommend stopping in and checking out the amazing atmosphere at Sears Hometown Store.

What a great experience my husband and I had with Sears. The sales staff and owners was very…read moreknowledgeable of all the applicances. They made our transaction very smooth and the delivery was very quick after our sale. We will definitely be back and tell all our friends to shop there.

Bridge City Appliances is among the most outstanding businesses with whom I've had the privilege of…read morehaving found. I was in a rather tight spot as my refrigerator wasn't able to accommodate my needs, especially during the holidays. I was blessed to find Bridge City Appliances and they certainly served me well. They offer outstanding, quality appliances at very comparable prices. As to their services, well, there isn't enough that can be said for their outstanding staff and their willingness to help when I had a tremendous, immediate need. I reached out to them, purchased a refrigerator and, unlike most, they delivered within mere hours, not days! It is certainly my pleasure to recommend Bridge City Appliances! They'll be my go-to for all of my appliance needs in the future! Thank you, Aaron and staff!!!

From the owner: We sell new/open box and used/refurbished appliances! Please check our website for current…read moreinventory! We have all major appliances washers, dryers, refrigerators, stoves and dishwashers. We are located in downtown Greer. Come by today! We offer delivery all over the upstate! All appliances are thoroughly tested and come with warranty. Thank you

Our experienced was wonderful with Judy, the front desk receptionist, who made an appointment…read morewith Doris. We had 3 phone appointments and 1 in store appointment. Each appointment was productive and fulfilled my expectation. The key to getting exceptional service is to make the appointment. Trust me you will love the experience. Doris made my plumbing purchase a wonderful experience, that I have recommended a couple of people and my builder. Thank you Judy and Doris you are a dynamic team. we will be back!

Mid December, I ordered and paid Ferguson in full for Dreamline shower doors that were "in stock."…read more By mid January, I was still receiving emails from the Ferguson sales rep that she had not received a tracking number yet, and she could not provide any information on delivery, even though I informed her numerous other vendors promised to have them in Asheville within 5 days. This was clearly not a supply chain issue. Therefore, I contacted Dreamline directly, and I discovered that the order had never been placed by Ferguson. It was only with the direct intervention and follow up from the manufacturer that I finally received the shower doors. Dreamline was fanastic to do business with, and their product is great too. However, I will never do business with Ferguson again.

Great people and great selection, sad they are closing. Wish I found out about it soonerread more

Our friend really enjoyed her wind chime gifts!!! They made the perfect housewarming gifts, at a…read moregreat price! Thanks for pointing us in the right direction, Mellie Mac! We love your little "shack-sized" slice of secret garden heaven here in the mountains, and will most certainly be back to visit!