I had an excellent experience at Victoria Therapy Stores, thanks to Victoria. She is extremely…read moreprofessional, knowledgeable, and genuinely attentive to her customers. Victoria took the time to listen to my needs, explained everything clearly, and helped me choose the right products without any pressure Her calm, friendly approach made the entire experience comfortable and trustworthy. You can tell she truly cares about her work and about helping people, not just making a sale. The store is well-organized and welcoming, and the service really stands out because of her. Highly recommend this place, especially if you have the chance to work with Victoria

Very interesting shop to browsing through. I spent some quiet time after lunch to check out the…read morestore. It has a lot of different options, would be a good place to shop for a unique gift.

Gave this place another chance, but same old story. Zero quality merchandise. No cotton, wool,…read moresilk, cashmere, leather. Only polyester and acrylic. Who buys this junk? I feel sorry for the ladies of Pleasanton, because now that Prim has closed, it's the only game in town.

Selection is ok, owner was not my cuppa tea, seemed a bit snooty. Items are mixture of good and…read moreaverage qualty, prices are $65 to upwards of $300. Business is slow so boutique owners get snippy, plus she keeps talking and doesn't allow you to speak.

Too hard to find! Quality of clothing not too great…read more No no no no no no no no no no Every thing needs improvement including customer service.

They have some cute styles, a good selection, and of course it's Main st Pleasanton so expected…read morehigh prices. I was a bit surprised for the image (and price) of quality that most items were made of acrylic or polyester. For those prices I would like better quality fabrics like wool, cashmere, at least some rayon. We did get a cool wallet but it was not even leather...and $60. The COOL part of this store is the hat bar in the back! Great idea for a few friends to pick a hat and some decorations and make a customized hat. I would go back for this or other accessory items.

Always very customer focused even despite how busy they can get!…read moreAlways...helpful, friendly, and kind!

I've been to this Plato's Closet location a few times, and unfortunately, the customer service has…read moreconsistently felt unwelcoming--especially if you're not white. I've noticed staff greet some customers while completely ignoring others. It doesn't feel inclusive or friendly, which is disappointing for a place that relies on regular shoppers. The pricing also doesn't always make sense. I saw a shirt still with the Ross tag for $6.99, yet Plato's was asking $10. How is that a better deal than buying it brand new? One of the staff, a girl with glasses and long hair, seemed visibly annoyed when I asked to see some perfumes. I understand retail work can be tiring, but basic courtesy goes a long way.

I had the pleasure of ordering an Indowestern Fusion custom baby doll dress from Chiffon & Spice…read morefor a concert I was going to. I had envisioned something colorful and in a silhouette based out of something I'd seen online. We had a consult call on which Kinjal helped me with the concept and showed me fabrics which would be suitable for the dress. She helped me take my measurements and guided me through each step of the custom process. The dress turned out so pretty and fit perfectly. It was fun, bright and so apt for the event. I would definitely return to this boutique.

I was honestly so bored with the same style lehengas and Indian wear that I was seeing. Along came…read moreKinjal and Chiffon and Spice! What a breath of fresh air. And an amazing collection of Indofusion clothing. Every piece was beautiful and crafted with so much detail in mind. Kinjal is a delight to work with and was so responsive. I cannot wait to order from Chiffon and Spice for every occasion!

Don't look like everyone in town. Great selection of price friendly, cute and current fashion. Fun…read moreplace to shop, and my husband always wins when he gives me one of their gift certificates.

Gypsy Boutique was a nice surprise. They have a nice selection of ladies clothing. The owner and…read morethe sales crew are very helpful. They also have a small selection of shoes. I also enjoy meeting the friendly dogs. Please do give Gypsy Boutique a try

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

The customer service here has been repeatedly terrible, from a variety of employees in a variety of…read morepositions. to me and the women I've shopped with. have called corporate repeatedly with names because it's been that bad

On our promenade, we stopped in here. I have seen their shop in Walnut Creek...and really liked…read moreit. The staff was so friendly, keeping the little ones occupied with a sucker was much appreciated. This location had several things I picked up, but I did not fall in love. Think Eileen Fisher meets European style. Prices are mid/high...but I have always been willing to pay for something I will wear over-and-over. My forever friend was not there today, but I will check back in the future.

I'm surprised no one has reviewed this location of LanVie yet! I wandered in yesterday while my…read morepartner in crime was at the comic book store. The rack of 50% off caught my eye, yet I was on guard for disappointment - a lot of the shops in downtown Pleasanton seem overpriced to me. But I've been reading "Overdressed: the Shockingly High Cost of Cheap Fashion" so I'm on the lookout for quality clothes that are sustainably priced. The clothes here are REALLY cute; they have a very Euro aesthetic and a casual/weekend feel. Lots of crinkling, ruching, buttons, patchwork appliques. A little like Oilily but at reasonable prices for what felt and looked like good quality. I was not able to make a purchase that day, but the saleswoman, Reina, was VERY sweet. Note: they are having some kind of trunk show/ladies' night on Sunday 7/29/12. 30% off the whole store, I believe! This shop seems like a good addition to the boutiques downtown.

I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!

Decided to take a gaze and check out Theory as previously I had known that this is a higher end…read morestore and the wife of my best friend would always stop in and usually come out with something. At any rate I entered the Lion's Den of customers looking for 4th of July bargains and behold they had solid soft knit Polo shirts selling for $59 from $125 and they had my size and color that I liked. My son also purchased a similar one but since they did not have his size they found it at another store and it would be shipped to his address. Cashier with the stylish mini handlebar mustache provided great service and quickly handled each customer at checkout. So in theory- Theory will now be my place to stop in moving forward to look for great bargains such as what I got today.

One of my favorites stores to shop at. Love everything in here! I recently introduced my mom-in-law…read morethis store and she ended up loving it too. I finally got my hands on the new Mandalorian and Grogu merch. I got a Grogu themed jersey and shirt. As always, great customer service.

I have been to this location several times and they never disappoint even when it's crowded. All of…read morethe associates are helpful and professional. Yesterday there was not much traffic in the store but I was able to use my box lunch money that thankfully is saved through your phone number on your account. They always have a huge selection. I was looking for anything in particular however I was able to grab a wallet I have been looking out. Since I had my box lunch money, I thought why not. I couldn't beat the price and was able to snatch a few other goodies. The store is always clean and organized. I definitely will be back.