I had an excellent experience at Victoria Therapy Stores, thanks to Victoria. She is extremely…read moreprofessional, knowledgeable, and genuinely attentive to her customers. Victoria took the time to listen to my needs, explained everything clearly, and helped me choose the right products without any pressure Her calm, friendly approach made the entire experience comfortable and trustworthy. You can tell she truly cares about her work and about helping people, not just making a sale. The store is well-organized and welcoming, and the service really stands out because of her. Highly recommend this place, especially if you have the chance to work with Victoria

Very interesting shop to browsing through. I spent some quiet time after lunch to check out the…read morestore. It has a lot of different options, would be a good place to shop for a unique gift.

Servicio excelente Muchas promociones…read moreMucha gente amable Mucha ropa diferente will come back soon

I like shopping here for Lululemon, especially that the store closes an hour later than the rest of…read morethe other stores at this outlet mall location. Always can find a good deal here. During the holiday season the shop does get somewhat busy. So be prepared! Most of the staff are welcoming and friendly, eager to help out. But there are a few which stands out to be not so friendly and helpful. Those individuals ruins the brand name and good will and reputation of Lululemon.

So awesome having a high end boutique downtown Livermore. Everything from hand made jewelry,…read morecandles, sunglasses, purses and the most amazing selection of on trend fashion! Once you meet Tanya the store owner, you will immediately love her and her amazing style and charisma!

Super cute boutique!! Owner is a beautiful and amazing person! This is a must go to for super cute…read moreclothing, jewelry and gifts

Too hard to find! Quality of clothing not too great…read more No no no no no no no no no no Every thing needs improvement including customer service.

They have some cute styles, a good selection, and of course it's Main st Pleasanton so expected…read morehigh prices. I was a bit surprised for the image (and price) of quality that most items were made of acrylic or polyester. For those prices I would like better quality fabrics like wool, cashmere, at least some rayon. We did get a cool wallet but it was not even leather...and $60. The COOL part of this store is the hat bar in the back! Great idea for a few friends to pick a hat and some decorations and make a customized hat. I would go back for this or other accessory items.

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

This store has a terrible customer service. The employees are rude and they also do not greet…read morecustomers. The lines are extremely long and one customer had to ask for them to bring out more cashiers to help ring up customers. They also give you a hard time when you want to return an item saying you cannot return when it's clear that the policy allows return an item that is unworn with tags attached, and within 30 days. They do not honor returns this store is terrible. The ladies that ring you up do not even look at you, they are also rude. The Nordstrom rack in San Leandro has better customer service. If I can give one star it would have been nice

The first thing that stands out when you enter this Theory Outlet is how well this contemporary…read morefashion boutique is merchandised. With a wide selection of apparel sorted by color, it was super easy to find the suit I wanted. Since it had been nearly four years since I last wore a suit, my business wardrobe was in desperate need of an update. Nik, the store manager, went the extra mile to offer helpful product knowledge, stellar service, and customer satisfaction. After listening first to understand my needs and budget, he suggested beautiful pieces that would flatter my body type and achieve my desired professional look. Intending to buy only one suit, I ended up purchasing three during the Thanksgiving Sale -- at great value and superior quality. After hand steaming each piece with care, Nik placed them in garment bags so they would be ready to wear for a business trip. I highly recommend seeing Nik when you are looking for the perfect contemporary business suit at great value.

I like the clothes but there is like less than 10 ppl in the store (half of it being staff) yet…read morethey intentionally try to build a line by not letting people in while they fold clothes. It's really annoying - management please address this! Not appropriate to keep ppl waiting for sake of waiting. Not efficient and upsetting. People in line are leaving too because of the frustration. It's the opposite of customer service, the staff is doing things that's convenient and easiest for them instead of for the customers. Change the policy of not letting people in, at least allow 25 ppl or something... it looks bad when your store is empty and you are forcing ppl to wait outside!

This place is THE BEST! Dana the owner, is helpful, engaging and sweet!…read more Her store is bright, welcoming and always has cute new things. This price points are reasonable/affordable. I am in here honestly, once every two weeks and have yet to walk out empty handed. This is definitely a go-to for me!

I have a merchandise credit for at least $70. Went to use it and the employee couldn't get it to…read morework. To her credit she tried everything and the numbers on the back were hard to read. The owner was the one who actually helped my daughter & I when I had to return a dress my daughter bought for me. So, she's the one the employee called. We were pretty much told there was nothing that could be done. WHAT?!! So she basically just made around $70 off my daughter's $$. Unacceptable!!

Therapy is...good therapy. The eclectic offerings are fun and most will make you smile. They have…read moresomething for everyone from the Littles to grandma. Their offerings, whether it be cookbooks, stuffed animals, cards, or stickers, are all well- curated. It's a great place to find a unique gift or that little tchotchke you didn't know you needed. So even though the number of each offering is limited, what is there will appeal. The store is bright and well organized, and the staff are knowledgeable and cheerful. Recommended.

Love everything about Therapy Stores!! I originally found out about them from the Burlingame…read morelocation and was happy to see one pop up in downtown Livermore. It's such a fun store that you can really find some great gifts at. I love that they also have localization items (both for California and Livermore specific) as they carry some cute little Cali keepsakes I like to get for people I visit or are coming to visit! I also have to say that I did attempt to go online and see what was available and ended up calling the location to make sure and am so glad I did. Not only was the website not updated and the actual location had much more options than shown online but the employees were so amazing even calling me back (without leaving a message!) to assist in anyway they could. Both in store and out of store customer service is 5 star!! Highly recommend just staking a stroll thru a store and I guarantee you'll find something that makes you laugh or have to leave with! Note: there is no public restroom available at this store.

Fantastic boutique with no outlet made items. Julia and Ashley were super helpful in getting me a…read moregorgeous bag to wear to a wedding.

Amazing staff and product. Too many beautiful styles to choose from at a great price. Love…read moreGivenchy!

My husband loves this brand, so, I went to the Livermore Outlet Store. Upon entry, I was greeted…read morewith a smile and a nice hello, welcome. The gal let me know of all of their sales and directed me to the items I was interested in. They had a very nice selection and the prices were on point. I got two outfits for less than I would have spent online, so I was very pleased. Hubby loved the clothes, so I will be back.

We lucked out on our trip to the Vuori store here! Not only did they have some great sale finds,…read morethey had a stacking discount promotion (additional 30% off with purchase of 4 or more items). I found the men's section to be better than the women's, with a full size selection, and was able to walk out with fleece jackets for my husband and dad for $39 each (discounted from closer to $200). The store also had regular priced and lower discount items. I thought the customer service was great - helpful but not annoying - and was most excited by their amazing return policy - you can return to any Vuori store within 4 months of purchase. Most outlets are final sale. Can't speak to whether the great finds are consistent or just holiday promotion luck, but I would definitely come back!