Receptionist and vet tech were absolutely lovely but Dr. Bartolotto was not. She lacks basic…read morecompassion and manners when expressing concerns and when breaking bad news to us. She did not inquire about our dogs diet or lifestyle and jumped to conclusions. She ran tests and included medications without consulting us first which racked up our bill to far more than we were originally quoted.

We've been taking our two cats here for several years. They're always so kind to us and our fur…read morebabies. Dr. Richey is the best!

Excellent vet care! My dog had gone missing and returned with injuries. We visited Premier (for the…read morefirst time) for follow-up after having gone to an emergency vet. They picked right up where the emergency vet left off and didn't skip a beat. They did lab work, gave her a thorough once over and assessed her injuries. They addressed all my concerns about my pup not eating, drinking, possible PTSD, etc...Just as importantly, my dog had been through a very traumatic experience and they took that into account every step of the way. They did everything they needed to do without adding any undue stress in the process. Their charges were quite reasonable, as well. I will definitely make them my go-to vet! This is one relieved Dog Mom!

This response to the review is just as aggressive as the last couple of visits. It's beautiful that…read moreyou took the time to respond- unfortunately the accuracy is very questionable. While you say that it is the customers choice where to send prescriptions- you also know that most online scripts need to be verified by the prescribing office. When my pharmacy of choice tried to verify your script it was denied. When I called to inquire I was told that I was to mail it in to a particular pharmacy, as though there was no alternative. As far as the $35 visit- that was a follow up. No office visit has ever been priced so low at this clinic. I certainly understand that emergencies happen at walk in clinics. The 45 min wait was when your staff actually said "oh I'm sorry we kinda forgot about you". I have never once complained. Sad the aggressive stance taken when you are questioned. Please use feedback as a way to grow and educate your staff not to continue with the same combative behavior.

We have been using Williams Animal Hospital for almost 20 years. They are the most affordable vet…read morein the area and their staff genuinely care about the pets that enter their offices. Caring for pets can be very expensive, but so far, Williams has been the most affordable with excellent care offered.

I've gone here for over 20 years. I took my 2 dogs today for their annual check up for…read moreflea/tick/heartworm medication as well as rabies vaccination. It cost me $441.00. I'm a senior and I could not believe this price when my husband got home. I definitely won't be back and won't be recommending them anymore.

I rarely leave reviews, especially negative ones, but I feel like this needs to be shared. I called…read morethis clinic to ask about euthanasia for my senior dog, who has been struggling with serious medical issues and seems to be constantly in pain. The person who answered the phone was already short with me and had an attitude. I had barely begun to speak -- I said, "after lots of consideration, we think euthanasia is the most humane option." -- and was hung up on. No explanation. No follow-up. Even if it was accidental (which I'd like to believe), a call back would have been the bare minimum in this kind of situation. Anyone who has had to make a decision like this knows I didn't call lightly. I've been living with this heartbreaking situation for a long time and was simply trying to do the right thing -- which I would have explained had I not been cut off.

I've brought my dogs to this clinic for years and always trusted their care, but my recent…read moreexperience has completely changed that. My dog became very sick and was diagnosed with lung cancer. The two medications prescribed nearly killed him. When I brought him back in, hoping for guidance or concern, the response I got felt more like an indifferent "oh well" than real support. Thankfully, my dog has since improved on his own -- he's eating, gaining weight, and acting like himself again, aside from a lingering cough. When I called to request a second opinion from another vet in the same practice (something I've done before without being charged), I was told I'd have to pay for a full exam again just to see someone different. Given the seriousness of my dog's condition and the years I've been coming here, this felt dismissive and unfair. I'm disappointed and no longer feel comfortable bringing my pets to this practice. I'll be seeking care elsewhere.

Affordable, caring business that I trust because of the transparency of the staff, especially Dr…read more Catrina Herd. After my dog's teeth cleaning, she made sure I had her personal contact. When my dog injured herself late on a Thursday evening, I was able to text my veterinarian for advice and save an unnecessary trip to the ER. That is the type of relational care that the industry could use more of, and that you will only get at a small vet-owned business like Animal House

I had been there previously a few years ago when I brought one dog for service, and asked a…read morequestion about the other's bottom-another vet had just told me just use Neosporin. She refused to answer? It was anal cancer. I just wanted her opinion-does this seem right to you? He is dead. I had to be worked in the second time and didn't realize it was the same vet. I would never had gone back-and will never again. Kept calling me the wrong name, shaming me because I basically wouldn't spend an additional $1K for dental-I don't trust you enough to put any animal under. Already spent $300 and wish I had spent it at another vet. Also, charged me for each dog for office-which no other vet ever did. It is an integrity call for me. Worst vet I have ever been to in Nashville, NYC and Miami. Think twice on any animal brought here.

Excellent service and care for our dog. This most recent service was a teeth cleaning. The price…read morewas incredibly fair (compared to our vet in CT who did same procedure) and the after care instructions were detailed and very helpful And the office followed up the next day. Nail trim is complimentary when receiving other services. My dog loves going to Beauchamp. Dr. Beauchamp was excellent, but so is Dr. Busch, who we see now.

Always the best service! Love the staff, I do miss Dr. Beauchamp since he retired, and Dr. Bush is…read morealso so compassionate to my old dog, pulling his bad tooth out so gently without anesthesia because of my dog's age. I've been going here for 25 years with my dogs and cat, they truly are heaven sent. Dr. Beauchamp saved my Sheltie after being gored by a buck around Thanksgiving. My dog was cared for weeks there, and we used to go visit him as his injuries needed much attention. A truly compassionate man. Thank you! Y'all truly are the best!

I have a rabbit with a difficult-to-manage eye infection that's required multiple appointments and…read moreantibiotics. Priest Lake has been gracious about fitting me in when symptoms arise and managing when I've been late due to traffic on I-440. The office space is decorated for each holiday, and you can feel that this practice is a priority for all staff. Some of the staff speak Spanish. The payment estimates that they show during the appointment are clear, and Dr. Kopp writes extremely detailed notes to take home about your visit. A UT grad, Dr. Kopp is one of few rabbit specialists in the whole state. Even though my rabbit comes in with eye issues, they do a full exam when he comes in (takes weight, looks at teeth, palpates, etc). All of the techs and Dr. Kopp speak to and handle my bunny with care. Dr. Kopp ensures all pet parents fully understand with the care given and is happy to answer questions. Their website explains well the approach for rabbits specifically. The care is relatively pricey since I have an exotic pet, but I do think Priest Lake gives you what you pay for. This isn't a no-frills practice. Pet parents are welcome to a beverage while you wait. Priest Lake is not a 24/7 emergency vet, so definitely call for an appointment. I've been happy with their hours which are usually until 7pm which suits folks with typical 8-5 schedules.

Love having a local vet nearby. My dog woke up with an eye issue. I was able to see a vet the same…read moreday. I highly recommend a more experienced vet like Dr. Pennington if he is available. The service was friendly, thorough and expedient. The vet office is clean and spacious. Prescriptions are filled onsite and an estimate is prepared prior to service, Ample parking and convenient.

They aren't cheap but there is not a better vet service in Williamson County. Well worth what they…read morecharge. Our pets mean so much to us as I am sure yours do as well. Take them to Animalia

I started coming in 2021 with my new puppy, what drew me here was it being a CERTIFIED FEAR FREE…read morePRACTICE! I needed it after some previous experiences at other vet clinics here in Nashville/Williamson County. I have seen several of the veterinarians here, current and ones that have since left. Our first visit with the puppy they included a sloth stuffy and our dog has been OBSESSED with it since, even suckling it lol - it is a regular purchase for us every few months or so now. I feel like their staff is always welcoming, knows us by name, knows our favorite toy and sets one aside if their stock gets low, and overall ENJOYS seeing my baby girl. It's the best practice we have ever been a part of overall in the 12+ years my husband and I have owned dogs. They never push us about doing things that require big spends and I genuinely know every single staff member here loves our pets like their own! We have done chiropractic care here and acupuncture and my dog acts like she knows everyone and they are just there to play with her. I'm so thankful she doesn't coward into a corner when we come by, which is behavior I would typically expect from her in those types of situations. We did her smooshface spay here and our girl did fantastic!! Also we did have a dermatologist up in town that was horribly unresponsive, it's never been that way at Animalia!!! From social media, reception, technicians, vets, we have never had a bad experience here. So thankful we found Animalia and highly recommend EVERYONE HERE HONESTLY and WHOLE HEARTEDLY. We love Animalia like family. Thanks for taking care of my petite lady love. / keywords for our care here: chronic allergies, immunotherapy, chiropractic, acupuncture, gi, vaccines, etc