Beautiful salon, sweet ladies with a ton of talent!…read more Came here for eyelash extensions after following the girls of Brooke Bauer on instagram. I was about 6weeks postpartum, and mama really needed to feel good about herself! The price for the extensions was VERY favorable compared to what many other salons/technicians are requesting. The salon is wonderful - bright, clean, modern. I was greeted right when i walked in. My technician (i'm sorry, i forgot her name but i think she's no longer at the salon) was extremely friendly, accommodating, and explained every step of the process as we went through the service. My only complaint was that the lashes started to fall off sooner than i expected - which she did mention i might lose a couple here or there within the first few days, but i'm talking about like within 3-4days my lashes looked like they were missing huge chunks! I ended up just having to take them out within a week since they looked absolutely ridiculous being so spotty. I could have called and set up an appointment, but with a newborn it wasn't that simple to find the time. But no hard feelings! Still adore the place, and love following the ladies (and gentleman) of the salons work.

Absolutely love everything about this salon! Jessica is your go-to for all things red and advice…read moretowards upkeep. Been going to B/Bauer since November 2023 and have always been happy with the end results.

It was my first time, I was scared since I have very long hair. I a good few inches and got layers…read morefor the first time because my hair was one length it was thin at the ends. She gave me layers and it looks beautiful. She is so professional and knows so much in depth about hair and hair care. She is so attentive to her clients needs and also is a great listener. It was my first time coming here and I would recommend it to everyone. And please WAIT until she is done styling it for the finished look, I assure you it will be the best! She takes her time and cares about her clients and their hair. Never going to any other hairstylist ever again! My hair has never been so voluminous and bouncy! I can tell she truly is an expert on cutting hair and is a hard worker!

Nancy is a very talented hairstylist with a loving, kind, and welcoming personality. Nancy started…read morecutting, coloring, and styling my hair when I moved to the Chicago suburbs in 2018. In fact, I recently moved to another state, and still travel back to the area to have her do my hair. Nobody cares for my hair the way she does. She is an expert and tailors each and every cut and color to suit each person and their personality. Nancy is very informative on the best way to care for my hair and always provides great recommendations on how to style. She is extremely detailed and never rushes or takes shortcuts. And, she has one of the best personalities, super friendly, which makes the experience even better. Thank you, Nancy, I truly appreciate you and your expertise!

If your looking for great hair stylist, look no further. Let me recommend Susan, this girl knows…read morehow to get the job done right the first time. Most places I have tried just come up short !!!! I have very fine hair and it doesn't lay right...... it wants to stick out. I was so frustrated before I found this gem. She is right on point, my hair looks great. Now I'm in my fifty's and I need color. The best part is that no one can tell that I have it colored, because she leaves a little salt and pepper in the side........ its like magic.

Susan has been doing my hair for over a year now. The color is more then good it is not unnatural…read more I have gotten plenty of comment and compliments. Often due to the color and condition of my hair - many people do not believe I am in my 60's. She takes care of her customers! Thanks, Rita

I always enjoy my time at the salon. My stylist works well with me and what I would like done to my…read morehair, even when I keep changing up the color I want every time I have an appointment. I'm always pleased with the final product (cut & color). My stylist, and the staff, are always friendly, patient, and professional. Sometimes when I go I have 1 or both children in tow, and get so envoys bringing them. But the staff are all very understanding and find ways to preoccupy them so that I can get my hair done in peace, and really haven't minded the energy my children have. It's nice that they offer beverages and snacks while you are getting your hair done, as we know it can take a couple of hours to get our hair done depending on the type of services. The only reason I give it 4 stars instead of 5, is that some of the parking lot now has a no parking zone leaving limited space. But, I know that is out of the salon's control.

I just visited the salon for the full highlights deal on groupon, and I couldn't wait to come back…read morehome to write this review! First to note, I was 7 minutes late, and I thought they would give me a hard time since I was a groupon customer. But I was greeted very nicely, and I did not have to wait more than 2 minutes to get seated for the appointment. Samantha was my hairdresser for the day, even though her name wasn't mentioned in Groupon Fine Print. She was very professional and worked on my hair with a lot of patience. She understood what I wanted done, based on the pictures I showed her, and just worked her magic! It took about 3 hours for my whole appointment, which was nice. Nothing was rushed. All the employees within the store are friendly and kept offering me drinks. At the end, my hair came out really nice, and it feels great also!!! Samantha also gave me some tips on how to take care of my hair. I will definitely be returning to this salon for my next haircut.

I paid over $300 for a highlight and cut. The stylist Cheryl was great, I was really looking…read moreforward to the aftermath after a thorough consultation. I tried resolving by private messaging the salon to no avail. I've never spent so much money on a service to get such mediocre results. Terribly disappointed. This was taken as soon as I got home from salon. They refused my money back, after having a disappointing experience im expected to go back? I was polite on the phone and was still hung up on. They have now lied saying they tried reaching out to me when they did not. Beware of this salon, even choosing a top stylist I still walked out with this.

From the front desk, Christina, the shampoo gals and then to Colleen or Kelly, who are my stylists,…read more I consistently have a very good experience. These gals know how to cut, color and style hair. So professional and very friendly. That's why I've been a customer for over 18 years. They are very accommodating with complimentary coffee, tea and water. This salon delivers high end quality with a down to earth vibe.

Melissa is a fabulous stylist! She nailed my hair the first time I went to her and I have been…read moregoing since! Her hair color and cuts are amazing and she is always on time. She is friendly and fun and fairly priced! Another stylist in the salon, Karen, is also excellent and will step in if Melissa is on vacation. There is also a lovely nail tech in the salon.

My stylist, Karen, is the best - she is very knowledgeable and down to earth. She is great with…read morecolor - she even has an ORGANIC line available. She gives very good haircuts and also updos. I highly recommend Karen!

The 3 stars are only for the salons lively atmosphere and clean look. I'm trying to be fair because…read moreI'm really not a nail salon girly anymore. However, I stopped in about a week ago for their mani/pedi promo and apparently the woman servicing me was "tired". Totally understandable, I was tired myself. However, I do believe that putting real energy behind being approachable and friendly is important when you're feeling tired or something.. just about having a little etiquette (just my opinion) So.. I was unsure about the way she conducted herself with me. I wanted to be understanding but she just seemed uninterested in servicing me in general and apparently wasn't about to try to be anything other than "tired", like I should accept that as a paying customer. I also wasn't sure if she had dry humor or was really just coming off kinda rude. The actual service was just very lackluster

Everyone is great ! Love them so much the color the blow drys . The customer service is outstandingread more

This hair stylist has poor business ethics and makes up stories. I went to her for quite a while,…read moreshe now out of the Lockport area. When I reviewed her poorly as she only cut half of my hair as she was talking to a relative who came early for an appointment, she accused me of being racist and calling her repeatedly. I needed her to fix my hair as my Father's memorial service was coming up and she put me off for a week, then canceled appointment she had made and refunded my cash payment for hair cut on a credit card I had used 3 months before. She uses Square for her payments. I called them to complain and they said I had to deal with her. Very disappointing service and frankly she is less than quality in her business practices. Be careful!

Stephanie has truly transformed my hair! I have naturally brown hair and she has helped me…read moretransition to platinum in the safest and healthiest way. She is very understanding if I am ever late or have to reschedule, and makes great conversation while we're together. Shes helped me create a hair routine which has helped my hair to be as healthy as possible. I'm constantly getting compliments from friends and strangers on how much they love it! I definitely recommend her!