I see Alex J.'s review and it reminds me that every review, even this one, should be taken with a…read moregrain of salt. THAT SAID, I had quite the opposite experience at this place. Mark, the mechanic I dealt with, was very nice. Gave me a quote on the spot, charged me what he said he would. They finished my bike and called me to pick it up in 3 business days *(my service did not require any parts to be ordered). Went to pick it up and the bike was clean, ready, and runs perfectly. The guy told me to call back if I had any concerns or questions. A for integrity, A for speed, A for being pleasant to deal with. I would recommend this shop to anyone and I plan on going back.

I don't care who had what type of experience at this establishment I hands-down would not recommend…read moreit, a friend of mine literally dropped off a product at that establishment to get worked on, and they literally could not have it done over a year later they are still giving us excuses on why it's not done yet, to make matters even worse they wanted a $300 deposit for fixing the thing in the first, anytime I call this establishment they keep giving us the runaround about it isn't fixed yet, if they do not have my product done within the next month, I'm going there with the police and getting my product back and not paying a single dime for the work that they did do if they did any at all, this is ridiculous and is absolutely garbage customer service, avoid this at all cost. I would rather take it to a regular auto shop over this place.

TJ is very informative and thorough. He really takes the time to do a…read moregreat job. I have used TJ several times and I am very pleased with his service!

TJ was awesome, knowledgeable, and fixed me up with my mower. I was so thankful for his service of…read moremy mower I unfortunately let sit for 5 years. I learned a lot, and he got me up and running. I'm so glad we have someone willing to come to our house because I have no way to take my mower anywhere. In a time when hiring anyone is a crap shoot, I felt I hit the jackpot w/ TJ. He will fix you right up, and it's worth every penny. Thanks TJ :)

I found Matt on another social media site when I was looking for a mobile lawn mower repair service…read moreclose to home. I called Matt on a Sunday and I had a quick return call and an appointment made at 8am for Wednesday. He gave me estimate of $320 for getting my rider and push mower running after I gave him a run-down on what was transpiring with both mowers. Matt showed up early did an examination and spent about 3 hours doing a complete tune up, diagnosing and repairing an electrical issue, changed oil, rebuilt carburetors, and sharpened the blades and then refused to adhere to our agreed upon quote! He actually only charged me $230! I have saved his info in my phone and would highly recommend for mower repair. Honest, knowledgeable, efficient and and economical. 5 Stars!

Matt came to our home to fix our riding lawn mower. he cleaned the carburator, mower ran. he said…read moreit would be $150. when he got here he stated $130. I thought he was a nice guy I gave him $150 with a $20 tip, total $170. Matt said if there was any issue please call him. the mower did not run the next day. we called him several times then he answered. "His MRSA was acting up!" and then no response afterwards. then tonight he calls me "fuckin dick and told me he took photos". i should have looked for reviews before because I would not have hired him! BEWARE!!

A bad situation made worse! Do not trust this business. Zero communication. Zero follow through…read more Over the course of a 6 week period, I experienced 5 no-call, no-shows. Was only able to get Neal over to do the agreed upon engine swap, after I contacted my banks' fraud division to freeze the money I sent weeks earlier. Once that happened, Neal re-appeared at my doorstep with an old clunker of an engine, that he probably got for free somewhere. I previously had a 24hp engine, and Neal showed up with a 12.5 hp engine that was far underpowered for what my mower requires. Current state of things: The mower has been totally hooptified. It starts, but it spews out blue smoke, chemicals and fumes. Another thing thats odd, it only runs on level ground. When attempting to go up an incline, the engine shuts off. If that wasn't bad enough, Neal didn't properly bolt down the engine to the chassis. Discovered that out when I went to start it the other day and the motor almost flew off the frame! I have reached out to Neal several times to finish the job and make this right, but i have only been met with radio silence. Took my $700 and ran.

Attempted to get me to pay a deposit after booking and not having told me previously that a deposit…read morefor booking was "required". Showed up late (but did call) and had the wrong parts for my mower tune up. Did a portion of the work, left my mower in a completely broken state, saying that he would come back the next day with the correct parts to finish...from that point he never called, took my call, or returned a text message. I had to get the work completed elsewhere . Completely worthless engagement, DO NOT USE THIS COMPANY.

I had a need for a hardware store item this morning, which prompted me to visit Strasser Hardware,…read morea venerable business that has served the Rosedale community of Kansas City, Kansas for over 108 years. The staff's friendly greeting and offer to assist was a testament to their customers needs. Having been a customer years ago, I was pleased to see their continued dedication to customer satisfaction. If you can't find what you're looking for they are there to help you assist you in finding what it is you need. On your way out of the store make sure you stop and get you some popcorn. 910 Southwest Blvd., Kansas City, KS Monday -Friday 7 AM to 7 PM Saturday -Sunday 8 AM to 5 PM Friend)

My 76 year old mothers window air conditioner unit went out that was purchased at Strasser Hardware…read moreand was still under their 5 year warranty which she paid for. Thursday we were told a new one would be in by the following Monday and we could swap it out. Monday when we called to see if it was in we were told the new owners were not honoring old warranties. No call to notify us while she waited in her hot house for 5 days. Michael the manager and Vicky the purchaser pointed fingers at who dropped the ball and there was nothing the owners would do to help us. Horrible customer service. My father while alive spent all his time shopping at this store and this is how they treat long term customers. You lost our business and anyone else that will listen to how you treated our family. Shame on you!

TERRIBLE business. I dropped off a John Deere self-propelled walk behind mower and Yard Man lawn…read morevac for tune up and a Honda generator for repair. I try to support local small businesses when I can and I gave this kid a LOT of grace. While he had my equipment he moved locations. After a couple of moths of contacting him several times, I finally went to get my equipment. The generator was in pieces, the lawn vac was never worked on (and the bag was lost in the storage/move), and my mower was given to a different customer even though I had the numbered service tag ticket stub. His suggestion to resolve the issue was "I guess you'll have to take me to court"! I stand firmly on this review and suggest that NO ONE DO BUSINESS WITH HIM.

Had Wildwood out to service snowblower in December. They cleaned carburetor and checked oil. I ran…read morethe snowblower twice since then for approx 2 hours, the 2nd time the engine threw a rod through the block. As I am having the engine replaced, it's very clear gasoline was mixed with the oil, therefore providing less than optimal support for the engine. Think twice about using Wildwood

I was there 5 mins before they closed and I got off to buy some equipment I needed and they said…read morethey were closed and they couldn't attend me especially a fat guy he always rude and lazy when i ask him for parts such poor service

Employees are very rude. They never really have a good stock of parts and they are way overpriced…read morewill never do business with them again.